Very organized and friendly Recommended filter changes I'd…read moreforgotten to ask for. Vacuumed front and back wiped windows

Came here for an oil change, they said my oil drain plug was stripped and they couldn't get it off…read more However I KNOW my drain plug was fine and THEY stripped it. They tried to send me to some mechanic up the road that was their friend that just felt like there were trying to fleece me and help their friend out. They said it was the previous mechanic but that's not the truth. Avoid this place

This review is for the auto service side of the business (brakes, transmissions, etc.), not the…read morebody shop (paint, collision, etc.). Unfortunately, our experience with the team here was disappointing. There appeared to be a lack of internal communication, which created confusion and unnecessary complications during a time-sensitive situation. We initially brought in our vehicle and received guidance from one of the mechanics on how to proceed. When we returned at a later time to pick up the vehicle, we encountered a different staff member who was unprofessional and released the vehicle without providing a quote for the recommended services. Subsequently, another staff member took an approach that directly contradicted the original plan discussed, which ultimately made things more expensive and confusing. When we returned once again, we were given a paper quote that was significantly higher--by several thousand dollars--than what was originally communicated via text. Due to the inconsistency, poor communication, and overall frustration, we chose not to move forward with their services. It was a costly and stressful experience, and we would not recommend this shop to others.

This is a business with honest people. A couple weeks ago, in a Saturday morning, I brought my…read more2012 Toyota RAV4 for checking of some suspicious noises when braking. The technician did a free of charge inspection and told me there is nothing wrong with the brakes. I am glad now I can drive the car with confidence. While waiting in their office, saw many technical certifications on the wall of the owner and technicians working there. Impressive.

I highly recommend Total Automotive. They got my car service done in a day. Fernando was wonderful…read more Thank you for being honest and not trying to sell me something I didn't need. Who Total Automotive is my go-to shop from now on.

I have trusted Total Auto with the maintenance of all my vehicles since 1995, and I couldn't be…read morehappier with the service I've received over the years. They are honest, friendly, responsive, and consistently provide exceptional service. After more than 30 years as a loyal customer, I have nothing but praise and appreciation for everyone at Total Auto. I highly recommend them to anyone looking for a trustworthy and dependable auto repair shop.

Of course I'll refer this company Very professional,…read morereasonable pricing, fast service and they let me bring my own part for the install. When a mechanic tells you "oh no we don't take customer parts" that means they don't believe in the mechanics ability NOT to mess it up and the part you buy comes with a 30 warranty so if the part fails then you take the part back to where you got it from they are not responsible so no liability on their part. Great job guys stop by and go see the gang. Great guys

Dropped in at 7:40 am on a Monday because I suspected I had a nail in my tire since it was leaking…read moreslowly. They kept me updated and gave me a call when it was ready. They repaired the tire for $32. While waiting to pay I overheard the mechanic telling the customer on the phone she didn't need a service done, hearing a shop tell someone they don't need a service is being upfront and honest.

Small little shop in the cut near a craft store I always go to. Happen to see them and thought…read morelet's give them a try. Sure glad I did. Super friendly and quick. I was in and out in an hour. Was able to walk to Vigilante while my car was getting oil changed. Will be back! There is a coupon if you check in on YELP! So make sure you do.

I own a Toyota Venza. I was looking for a new auto repair shop. My previous shop had closed and…read morethe mechanic had passed away. Searching the internet, I read the reviews for Mr. Carlos and K&W Auto Repair. I went there last week, and guess what? The reviews were awesome AND they were TRUE! So...I am adding my review on this site. Here's what I experienced...Great customer service. Great turn around time for repairs. Fair pricing. I recommend them highly.

Great service from both the front desk and the shop. Definitely my go-to for car repairs.read more

I wish could leave no stars. This place is TERRIBLE. I would never go to another Meineke. First…read moreoff, we took our car to get our engine replaced. We came back to pick it up and we were told OUR CAR WAS NOT THERE. We couldn't pick it up because they let someone from the store an employee drive our vehicle. They began to be rude once called out about how unacceptable that is. They started making a bunch of excuses and telling us they were trying their best to get it back. WE DIDNT PICK UP OUR CAR UNTIL 6PM!!!!! I have tried to call corporate many times. Only for corporate to call this location and tell them to call us. Which they never did, until they called to plead with us to stop calling corporate. A month later, our car catches fire under the hood. DO NOT GO TO THIS PLACE.

I've been coming here for a while but yesterday's wait was longer than expected because they were…read moresuper busy for a Monday morning. However, I always receive quality care and service. My technician, Lewis was very thorough with sharing his knowledge and suggestions based on my car needs. I did get my car oil change, transmission fluid, and new filter. I'll continue to get my car serviced here.

Do not take your car to Lanham Lube Center. I came in for a simple oil change and left on a tow…read moretruck with a grapefruit size hole in my oil pan. Three technicians (including the manager) took turns hammering away at my drain plug without once stopping to tell me there was an issue. I watched on the shop cameras as oil splashed across the walls after the first technician went at it, and then again when a second one came and repeated the same thing. I had no idea they were damaging my oil pan. I thought they were just doing their job. When I finally asked what was going on it was already too late. The damage had been done multiple times over. When I confronted them about the issue they blamed whoever did my last oil change. Maybe that plug was overtightened, but it is absolutely NEGLIGENT to use that much brute force repeatedly without stopping, assessing the situation, and informing the customer BEFORE damage is done, and definitely before FURTHER damage is done after a second round of hammering. After much back and forth, they begrudgingly handed me an incident report deflecting blame to whoever did the previous oil change, knowing very well I drove in there with a working vehicle and had to have it towed away due to THEIR DAMAGE. I was sent me on my way with no recourse other than to talk to whoever tightened the plug. Save yourself the stress and go somewhere competent that actually respects your vehicle.

The pump I selected was closed for repair but another one was working. The one unisex bathroom was…read moredirty, perhaps never cleaned and smashed up but unlocked and open to the public. The gas price was higher than average. I really can't recommend this gas station. They can do better and they know it. If you have to use a bathroom, please go elsewhere. Life is good when we have information and choices.

Had 2 terrible experiences here. The first time I took the car in because of a bad engine mount,…read morewhich I could visibly see the engine hanging down and no bolt. I told them it's the mount; they told me it was the oil and said they fixed it with an oil change. Went to pick up my car and the problem was still there. They finally listened to me then kept my car for 2 weeks to fix one mount. After finally getting it back it was still off although they told me it was fine. The second time I asked for a state inspection and they told me it would not pass before I could even get out the car. Do not go here!