Total rip off. They sell you on a membership and won't allow you to cancel even if you do are not pleased with the results.

Whether you're recovering from a hangover, post-marathon, or just needing a reset, Restore offers a little something for everyone. I went in for a complimentary red light therapy and cryotherapy session ($45 value/service) with a friend and they were able to see us both at the same time. After my red light therapy session, I didn't see the benefits... but to each their own! We did cryotherapy together and it was so much fun! After choosing your go-to hype song and gearing up (robe, beanie/ear muffs, long socks, mittens, & mask), you walk into a freezer and stay inside for 3 minutes. I thought it would have been unbearable, but if you just breathe and dance your way through, you'll feel recharged post session! read more

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What an amazing overall experience every time I come in! The staff is extremely informative and makes sure that I always leave feeling better than when I walk in. I personally love the contrast therapy that is offered there and am sure to bounce back and forth between red light and cryotherapy at least a couple of times a week. I'm also a huge fan of how their memberships are structured and love that I can trade credits for an IV whenever I need one. read more

Seth and Miles are the bomb.com. This is the best place to come for your wellness needs. They helped me figure out what's best for me and helped me with my nerves with needles! Highly recommend! read more

Restore Hyper Wellness - Seth and Miles! - Cryotherapy Near Me - Austin, Texas

Love the facility. I got a Hydrofacial here and I loved it. Staff really sweet and polite. Will definitely comeback to try some other services read more

Been coming for years. They did change management and ownership so when I bought credits there was no expiration and I was able to use them at any location. Soon after they had an expiration and I could only use them at the location where they were purchased due to their system changes. It took me longer to use for that reason but they extended the expiration for me. read more

Love getting IV's here. Nurses are great! Staff very friendly and knowledgeable. Got a membership!

TOTAL RIP OFF DO NOT RECOMMEND Their "credits" expire and are stupid expensive. Staff attitude is rude and condescending and they are a total rip off. Charged me thousands for services never delivered then rudely told me they would not provide services after saying they would, in a scam subscription model. These people are rude, they don't respect their customers, they ripped me off of thousands of dollars and then didn't even provide services. DO NOT USE THIS PLACE SUBSCRIPTION IS A SCAM MANAGEMENT IS RUDE I GOT RIPPED OFF HARD read more

The staff is AMAZING!! Thorough and friendly. Passionate about their services and always remember my name

Getting Restored at restored!! This place came highly recommended from a close friend and we are SO happy we came! Kim and Tyler were oh so sweet! We got the b complex and the glutathione and are feeling great. Thank you so much for making SxSW a better trip for us! Best service and we made our appointment the same day!!!! AND first time is 50% off. Love this place. Highly recommend read more

Restore Hyper Wellness - Best service - Cryotherapy Near Me - Austin, Texas

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Amazing staff and great wellness options. I highly recommend. For moms who need some me time this is a perfect option.

I came in with a cold starting and feeling like death and I left feeling . Started a membership right then and there. Everyone is so sweet and friendly. it's very relaxing and I'm looking forward to coming twice a month and feeling great afterward. Highly recommend! read more

Had a fantastic experience with this place for the first time! I got a free session for their infrared sauna service and it did not disappoint! My boyfriend and I stayed in the sauna for about 30 mins and felt the results immediately! They even have Bluetooth inside the sauna. The staff were so friendly and was able to educate us on the service. Id be interested in trying out their other offerings like IV drips and cryotherapy! read more

Restore Hyper Wellness - Infrared sauna - Cryotherapy Near Me - Austin, Texas

They have a good variety and great customer service. I like how they answer all my questions with a friendly attitude. Just a good place to chill. read more

The only reason for this (not five star) review is the corporate/franchise policy. Apparently, memberships at Restore cannot be used at other Restore locations UNLESS it was purchased at a corporate (i.e., a non-franchised) location unless it's another corporate location. Unlike other franchises in the health, wellness, fitness, etc. industry (e.g., tanning, gyms, etc.) Restore only allows you to use your membership at three location you purchased. You can get membership pricing at other locations (which, as you can tell from the attached menu, isn't much). This is just frustrating as these locations seem to be busier and busier and they aren't increasing staffing (even though they have the space - not talking about this location). It's absurd. This location is the nicest of any I have been into. They don't have the massage chairs in drip room like the other locations but (1) they wouldn't have the room anyway as this room is quite small and (2) the chairs they offer aren't uncomfortable at all. I like that the room is "open" with lots of natural light coming in from the front. All-in-all it's a great location with a fabulous staff. Franchises need to be pressuring corporate to make the services they offer more accessible. I have spent well over $3,000 in the last year at Restore and am seriously considering canceling. It just irritates me every time I call and they don't have appointments when walk-in has always been just fine. read more

Restore Hyper Wellness - Cryotherapy Near Me - Austin, Texas

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I've been a member for a few years and absolutely love it. Staff is wonderful. Since I don't use my membership too often, they'll always throw in something complimentary for me or my friend. Scheduling is easy. Nurses are great. Manager is very sweet and knowledgeable. Definitely recommend checking it out. I typically do compression, IV and cryotherapy. read more

We came in as walk-ins and were able to get an IV drip pretty quickly. It's clean and everyone was friendly!

It was my first time visiting this location. I did the wonder juice iv & a shot. Taylor & Craig were very knowledgeable and helpful during the process. read more

Restore Hyper Wellness - Cryotherapy Near Me - Austin, Texas

Staff is always friendly! My first stop after a rough night out. They get me back to feeling human again

Always great people, service very knowledgeable and if not sure about the issue they always get somebody expert on the treatment . They focus on wellness and to really tackle down what deficiencies we have in order to be better! The membership is good and so worth it, because if you suffer from chronic pain you will see difference in a way of living - with accommodations and lots of factors- their cryotherapy, PBT & other treatments are phenomenal. They very science and health based backed by NPs and doctors if you have any issues- as a nurse it gives me confidence is not for the $ but for the real end result : getting better. read more

Overall great experience, reason I kept going was the staff was always accommodating when I dropped by. Unfortunately due to the end of the year it's been harder to get in due to my job. So apparently they are very strict with their "you got 30 days to use up all your dials" policy. Which I understand, but I just thought they would be a little lenient since I was 2 days after my dials expired. I guess essential workers don't matter as much like I thought we did. Thank y'all I did enjoy coming to this facility read more

Restore Hyper Wellness - Cryotherapy Near Me - Austin, Texas

Great, knowledgeable, fun staff! Feels like I'm hanging out with friends while receiving services that help me accomplish my self care goals! read more

Just had my first visit. Everyone was kind and patient with me. I ended up trying the red light therapy and then cryo. What an experience! I'll definitely be going back. read more

If I could give 12,782 stars, I would. When I come to Restore, the staff, specifically Taaylor the skin-saving, life-changing, world-bending esthetician, is really transparent, kind, hilarious, knowledgeable, and helpful. It doesn't feel like people who work a day job and "lie" about health benefits. They themselves are living breathing examples of health and what it means to practice self care. Their personalities and empathy are something that only comes from taking care of yourself from the inside out. At Restore, you feel the staff is convicted by the results themselves, and what better energy to be around on your health journey I always feel welcome, even though 99% of the time I just walk in, they always find a place for me. From Taylor's contagious laugh and extremely knowledgeable expertise, to the delicious red Jolly Ranchers I eat out of the jars, everyone and everything here is simply the best. read more

Love this place! The managers, James and Jenny, are so kind. You can always sneak in for a last minute appointment. Also the large sauna in the back is top notch. Sparkling clean and they also let my pup brisket hang out with me, which is a huge plus. read more

I, first, would like to say that most people at this facility are very kind. Due to health reasons, I ultimately could only use the sauna. When Austin moved (back) to Stage 5, Melissa convinced me to freeze my account instead of cancelling. The majority of the faculty were not wearing mask, the place was packed and the sauna wasn't and could not be cleaned properly. With clients back to back, the sauna being made of wood, it being an enclosed space and changing the puppy pee pad that went underneath my towel...was not enough. What Melissa failed to tell me was that you can only freeze your account 3 months out of 12. Come the end of December (reminder that we are back in Stage 4 again) , my card was charged and I inquired about it. Melissa tried explaining how their "dials" work (which is in of itself, very confusing) and 30 day cancellation process. So, not only was I charged surprisingly for a month of services I will not use...she said that I will also be charged another time because of the 30 day cancellation. (And, Melissa acted annoyed the whole conversation and was completely unpleasant.) So, I emailed to see if I could speak to someone else who might actually listen: *Please escalate to Bryan, Jim and Stacie* Michelle, Per our conversation yesterday, I am still waiting on a breakdown of my charges, the cancellation information and contract that you said you'd send. You made it very confusing and use terminology that the facility uses, not your clients. I would also like to mention that we are in Stage 4 with COVID again and I, personally, do not feel safe in the facility. The facility crams people in and there is not enough room for social distancing, along with the fact that some areas are not cleaned to CDC standards. If other gyms and facilities can make accommodations to keep their customer base safe, I believe that you guys should hold yourselves to the same standards. The way your facility's message and practices during this time were communicated to me by Michelle, completely turned me off and I wish to cancel my membership effective immediately. -Neysha Alexander Melissa's replay (and I apologize for getting her name wrong but I would like to state that she pronounced my name wrong the whole time I went to the place) She also sent me a finder email that the cancellation doesn't start until the form was sent back. Melissa's replay (which never acknowledged my concerns, whatsoever and never escalated my concerns): Neysha, I am so sorry for the delay. You spoke with me, not Michelle, yesterday as I was leaving, and I had a reminder here on the desk to email you. I just had not gotten to it yet. Thank you for the reminder. You currently have eight dials available on your account. Cancellations require 30 days notice. During that 30 days you will have another billing cycle, which will add an additional eight dials to your account, for a total of 16. All of your dials will terminate with the termination of your account thirty days after the submission of your cancellation form. When your account becomes inactive, the dials cease to exist. But you have thirty days in which to use them from the day you submit your cancellation form to the day your account terminates. I am sorry if this is confusing. I'm not sure how else to say it. If there is still confusion, let me know, and I will see if I can explain it better. Your membership contract is attached for your review, as well as the cancellation form. I hope you have a wonderful NYE! We will miss you! ~Melissa -------------------- I have sent my cancellation form in and do feel a huge insincerity from Melissa. I will not be going to this place again and now am out $238. read more

I was hesitant to enroll as these services were new to me, but I decided to join their intro membership where members can try their services for the first month. I have been pleasantly surprised at the benefits I've experienced, particularly with PBM, cryo, and IV drip. I noticed some changes right away and it seemed to improve over the next few weeks. I feel and look better. Highly recommend the assisted stretch services as well. I have been suffering from shoulder, neck and hip pain, and this service really helped reduce the tightness in those areas. The staff is very friendly and knowledgeable! Really enjoy my visits here and look forward to extending my membership. read more

Always had a nice experience here. I came in because of hearing about it discussed by the host of a radio show I listen to sometimes. I think the host name is Satori?? anyway she talked about it and whenever I'm in town I like to come in here to get a few nice sessions to help me with my long drives for work and travel schedule. Nice place, nice staff, helps me take a load off my busy day. IV drops are great and I like your Cryotherapy sessions. Keep it up Restore. read more

I am sad to share my experience with Restore has been the opposite of relaxing or positive. They were extremely aggressive and persistent in getting me to join as a Member during their Grand Opening, but as soon as the membership began I was misguided and misinformed every step of the way. It got to the point where I decided to cancel my membership due to the lack of communication and clarity about their services and even signed an early cancellation agreement which they agreed to. The early cancellation meant I would not be charged in November, but then come November, I saw they had in fact charged me. Low and behold they said it was for the month of September?! Nobody ever communicated a retroactive charge (nor that there was an issue in the month of September whatsoever?!) and I feel this is not only fraudulent but poor business practice. When I brought up this frustration to Restore (who promised my card would not be charged in November or ever again moving forward), they casually mentioned I now have 9 *new* "dials" to use at their location which I already specified I would NOT be returning to? How does that make any sense? It appears to me that Restore is more interested in collecting your money than actually providing a wellness experience to their customers. Buyer and Member beware! read more

Staff is great. I don't blame them for being subjected to greedy ownership. My membership was cancelled without notice. They have changed all of their membership plans to where you get less for more money. Bait and switch from when they opened. The "benefit" is that you get to use all of their locations. Who does that cater to? What percentage of their clientele uses multiple locations? Sick of the greed. read more

I went here with my friend for some some IV hydration. They make you go through a medical exam with a nurse practitioner and during that process I was denied getting an IV because of my HIV status. At first the nurse practitioner claimed I could not get an IV because of infection control issues but I explained to her that anybody could be walking in here with a blood borne disease and that they should be taking the same precautions with anybody. After that I mentioned it would make more sense if the NP was concerned about the IV fluids interacting with my medication and then that was her claim for why I couldn't get an IV. She wanted a letter from my doctor stating it was OK for me to get an IV. First of all, fluids and B vitamins don't interact with any medications. I literally left crying. I am never coming back here ever again. The medical staff is so out of touch and have no understanding of people living with HIV. read more