Came to pick up my renewal prescription. I called in for my prescription. I was told it would be ready the next day. They changed their policy, that you now have to pay over the phone before picking up. I wasn't prepared for that. But I gave my card number over the phone. I got a text late the following day, and I was already heading home. Good thing, they are only a mile from work and are open early. I was able to come by before work, pick up my prescription. Very easy and fast. I had already paid over the phone the day before. read more

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I always walk away with a lighter step whenever I visit! I recently had a visit with Cindy, which is always incredibly magical, she's highly revered and deserves to be!! She knows exactly what you need and is an expert in acupuncture, massage, and Chinese medicine. I introduce all of my loved ones to her and I highly recommend her, especially if you just need a good reset! read more

Elsa is not only very knowledgeable and gifted in her field, but her energy is beyond amazing and we are very grateful for her gentle, kind and soothing approach read more

Everything is great at Live and Well. IV drips! Red light therapy! Assistance with supplements. The care as been excellent. Knowledgeable and professional. Excellent advice to resolve a multitude of issues. read more

I am a member at Alive and Well and unfortunately I've had repeated issues with disorganization every time I purchase supplements or prescriptions. Orders are often not ready, I'm not notified when items arrive, and I've had to come in multiple times only to be told that my supplements are still not available. Most recently, I placed a large order for supplements and was repeatedly told during multiple visits that items were unavailable. On my last visit, I asked for a printed receipt to make sure I was actually receiving everything I paid for. Instead of simply assisting me, the front desk staff member was unprofessional and made assumptions, saying that if she couldn't find my name it must mean I never paid or that I wasn't in their system. As a paying member, this was frustrating and disappointing. I expect clearer communication, better organization, and more respectful customer service! especially when dealing with large purchases and health-related products. I hope management addresses these ongoing issues so future experiences are more reliable. read more

I will start by saying that this is for the functional wellness side of operations. I am currently on the monthly membership plan where you get 4 scheduled visits with your provider and 4 visits with your health coach. I was satisfied with the provider their knowledge and thorough explanation of my lab results, super comprehensive. It does feel like a bit of a bleeding wound with all the additional out of pocket expenses for tests/labs supplements etc. SO be mindful of that when picking a plan or choosing to go this route- it gets pricey F A S T!! This review is specifically targeted to the health coach. I found this service to be suboptimal. This has nothing to do with them as human, in fact they were warm welcoming and could tell they enjoy what they do and believe in it. Where things went awry for me was the information the health coach shared with me wasn't particularly useful. For anyone in the community or is health conscious would know the basics which is what was parroted during the visit. I left that call feeling rather patronized and like "is this what I am spending money on." The information that was shared during my visit I felt is more appropriately geared to the person just starting their health and wellness journey or who might not have access to the internet. Things that were told to me during health coach visit were: eat 30g of protein per meal, access your joy/stress management, drink half your body wt in water, inquiry on if i have a water filtration system at home sleep hygiene heavy selling on eating "clean" -which I found to be a bit of an orange flag, as that dichotomy (clean/dirty-good/bad) can perpetuate nutritional purity culture and be a slippery slope for folks into disordered eating territory, food anxiety, and or unhelpful thinking patterns towards food and one's self image. I am ambivalent if I will continue this monthly membership as half of what is being promoted/marketed has an emphasis on the health coach as a selling point. I enjoy learning and improving my approaches to wellness, however this experience really left me bummed as it wasn't anything that a fitness/wellness influencer, chatgpt, or basic knowledge living a health-ish lifestyle wouldn't be informed of. read more

Love the selection they have here. The function practitioners here to acupuncture and healthy food options have all been top notch. Only complaint is it's pretty pricey and can be a bit crowded read more

10/10 this place saved my life. I have had several treatments here - it is clean and calming. The staff is highly informed, emphatic, and kind. Your health and safety is an obvious priority. Many of the staff have extensive professional and personal experience with chronic issues and they deliver deep, informed care that reflects this. Highly recommend!! Specifically the ozone treatments, lymphatic drainage, and vitamin shots. read more

I have been meaning to visit Alive and Well for years! After some holiday burnout, this was the perfect excuse to visit. I love that they use text to help coordinate appts, as I was trying to book multiple treatments for my visit, and someone reached out saying they'd call me to streamline it. Someone gave me a call and recommended a spa package. Not sure how long it's available for but it was a phenomenal deal -- infrared sauna, LED lounge, 60-min swedish massage, and a shot for $185. Shelby, the locker room attendant, was so helpful. Really sweet and quick to help me throughout my visit. Everything was clean and I felt amazing after the sauna + LED. There was a gap before my massage so I spent about 30 min in the lounge...it's really small and wish it had a water station. I overheard my massage therapist, Danielle, mention "one more to go" to someone before coming to get me (just curtains to close off the "lounge" so not hard to overhear hallway chatter). Tbh I was expecting her to be rushed or not very enthusiastic as it was the end of the day. Within 10 seconds of my massage, all my worries went away. I was SO relaxed and felt it was one of the best massages I've had in a while. I told my husband we need to start coming here instead of our usual spot for massages. Especially with all the additional wellness treatments that we appreciate! read more

From your EMPATHETIC operator of business (Shannon), Melanie (Holistic NP), Jess Lee (Holistic Practitioner), Alana (NP for IVs) - down to your Pharmacist who COMPOUNDS & your local and welcoming front of house staff. I absolutely love and adore this clinic. Let me be clear on my background as a client as to why...having been to over 650 doctors, 6 Medical systems (including Mayo Clinic & NIH), 56+ specialists, 17+ procedures, 30+ ER visits, and more Blood/IVs than I care to count..... I been in the hands of Eastern, Holistic, Western and other medical practices hands. Alive and well makes me feel welcomed, cared for, and listened to by all staff! They carry the best quality of supplements, IV bags and compounds in their IV bags. They have modalities and services I need to live completely comfortable in my body with recovering still from autoimmune distress. I trust their staff to take care of me as well if I ever was in crisis. The owners and their business model so exceptional. I wish some services I could have provided to me at home & more locations with amazing cherry picked STAFF WITH skills and niches to help support the 1,000s of people like me in the country, that the general public doesn't even know about. This review is left with my heartfelt gratitude to your wonderful staff and services you have provided me in the last 2-3 years. Thank you! read more

This is a great place, I regularly get all our vitamins and supplements here. The staff is always friendly and knowledgable, and the aesthetic is on point with the perfect blend of nature and industrial. I've taken advantage of their happy hour pricing for their various vitamin shots and ozone insufflation services. Sarah is great for acupuncture! read more

Wonderful place!! Amazing and professional staff. I'm so happy I happened upon A&W! I drive from MFalls Texas! read more

I am now doing their functional medicine program, working with a nutritionist and a lifestyle coach. Can't say enough good things. Ever since I started their program, I've 1. gotten myself a bit more on track with my lifestyle (I was lost and a mess when the pandemic hit in terms of how my lifestyle was affected), 2. Did the functional testing, found out some things in my body were whack, took the recommended supplements, and now I'm feeling SO much better, 3. Just feel like I'm in a better place with my health goals over all. If your on the fence about their functional medicine program, take the leap! I definitely recommend it. read more

Upon checking out after receiving a $265 IV, I presented my credit card for payment. The friendly attractive front desk staff asked me if I wanted to include a Tip for the Nurse. To request this for a Medical treatment is appalling in itself... but to ask for a tip out loud is unacceptable. If the owner wants to continue with this request for Tipping... they need to invest in a more discrete nonverbal point of purchase software. Of all the great things I could have posted, this last encounter at checkout left me with a very sour end. Dear Owner, let me know if you change your Tipping request procedure and I will gladly remove this review. read more

My wife recently visited Alive and Well with our child and encountered an issue that requires attention. The fountain in the clinic has a noticeable mold problem. Unfortunately, after our child touched the fountain, they developed a rash. She reached out via email to report this concern but has not yet received a response regarding any action that has been taken. Given the clinic's emphasis on mold detox therapies, it's surprising to see a mold-infested fountain in the facility. For the safety and well-being of all clients, especially those with mold allergies, we kindly request that the clinic address this issue. We hope this feedback is taken into consideration and the necessary steps are taken to ensure a healthy environment for everyone. read more

Came here for the first time today and was underwhelmed at best and insulted at worst. The space itself is nice to look at but behind the scenes it's pretty basic and actually quite loud. I feel like I drastically overpaid for what ended up being a mediocre experience, and I found it is not the place for a relaxing spa day. Pros: - The nurse who ended up finally doing my IV was super friendly and attentive - The blanket and heating pad made the experience very comfortable - Morgan was absolutely lovely and provided one of the best massages I've ever had. Super targeted to my areas of concern and the pressure was perfect Cons: - The lobby was super loud and packed when I checked in, and the receptionist never offered me water or to show me where the locker room or cafe were despite knowing it was my first time here - The nurse that took me back to the IV lounge was a bit short and after confirming the IV drip I was going to get she literally disappeared and left me in the room alone waiting for 30 minutes with no explanation or apology. This was super frustrating because I had a massage scheduled after the IV drip and I purposely scheduled it so that I would have ample time between services to relax. Finally another nurse came into the room, asked if any of my vitals had been taken (nope) and agreed to go ahead and do everything for me since I was waiting so long. My IV didn't end up getting started until 45 minutes after my appointment time. - The IV drip was relaxing but the button on the chair to reverse the incline on my chair wasn't working and the entire chair ended up tipping forward so I almost fell out of it - The "spa waiting room" is the size of a closet, can fit 2-3 people max with just a couple of basic chairs, and you can hear all of the loud noise from the lobby and employees shouting back and forth to each other in the hallway, so it's anything but relaxing - Throughout my massage I could hear employees laughing and chatting in the hallway, so this definitely hampered the relaxation part of the experience Overall, I was pretty disappointed and do not plan on returning for any services other than maybe another massage from Morgan. read more

Every service I have had has been excellent. IV Drip, Facials, Massage and the supplement selection is great. I most recently had ozone treatments for my nose and ears per recommendation of the nurse and it totally helped with my allergies. Thank you for providing wonderful and friendly service and support to our neighborhood. read more

I have been struggling with not sweating since I had my thyorid removed in 2010 due to cancer. I have been doing acupuncture, taking pills, lymph drainage, etc. everything I can think of, but body was not responding or sweating at all. After my colon hydrotherapy with Elsa , all of the sudden I was able to sweat. I just left a workout which I do every morning at 8 and the sweat is pouring from my body. I swear this is from the treatment I received. I am so blessed today. THANK YOU THANK YOU THANK YOU for changing my life. Elsa is so kind , respectful, and makes the process so easy! read more

I come here for self care to keep me alive and well! This is my happy place where I come for Red Light therapy, IV infusions, vitamins, meet my nutritionist and enjoy a healthy snack. Staff are friendly and knowledgeable and the pharmacy is also a plus. I also come in for massage from time to time and am so grateful we have such an outstanding facility minutes from my home. read more

Alive and Well - Absolute serenity. My favorite place to get away for self care. - Massage Near Me - Bee Cave, Texas

I really, really, really wanted to love this place but it is so disorganized - the administrative staff just can't get it together with billing and membership. They have made countless mistakes with my account and I am beyond frustrated. I finally canceled my membership because of all their administrative and billing errors (which were more stress-inducing than whatever treatments I had there were alleviating); still I receive auto-pay notifications from them - it's very ridiculous. On one occasion a device didn't work, so I had driven 45 minutes x 2 for nothing. I do NOT recommend this establishment. There are plenty of other places in the area that offer a more calming experience. read more

If you have never had colon hydrotherapy you should defiantly get one. You will leave feeling revived and light on your feet. Any bloating or constipation you might be experiencing will be gone. Elsa at Alive and Well is a professional. She is certified in CHT, she will explain the process and make you feel so comfortable while your getting the treatment. (the treatment is 100% natural, so you don't have to worry about weird drugs being put in your body) She also will give you suggestions on diet to help with bloating or constipation. Don't be afraid of getting one. Its a wonderful experience that will change the way you feel immediately and for weeks after. Elsa is fabulous!!!!! :) read more

This was my first experience with a functional medicine practitioner. It was eye opening. I spent almost two hours with her going over my entire health history to find the root causes of some of my health problems. The usual medical exam just prescribes a drug to treat the symptoms. This is totally different. I'm now getting tested for mold exposure, heavy metals, and gut health. I've already stopped some of the drugs I had been taking and getting help with better nutrition. I feel better already. Functional medicine should revolutionize health care but big pharma will fight it. There is too much money at stake. In addition to functional medicine practitioners Alive and Well also offers many other health services including a pharmacy and an extensive variety of supplements. read more

Very much obsessed with this store. They have absolutely everything I could ever want and have learned a lot since I started coming here! They have one of the lowest prices for the LivOn Labs Vit C packs (please don't raise them, love you!) so that's what originally brought me here. They are incredibly knowledgeable and will try to help with any concern you throw at them! Can't wait to take advantage of the other services they offer in the future! read more

Alive & Well is absolutely amazing. I never leave reviews but I had to for this place. Everyone that works here is SO kind and nice. Everyone cares about you and is so helpful and genuine. Even if you just need help with supplements they can help you find what you are looking for. I have done a lot of the therapies- LED Red Light Therapy, Infrared Sauna, Cold Plunge, IV drip, vitamin shots. And it is truly therapeutic. Everything is always clean. I have met with Dr. Paige Ryan for my health several times and she is absolutely amazing. If you are looking for a new doctor go to Dr. Ryan. She has helped me SO much with my health issues and lingering Covid symptoms. It can be pricey but if you do a membership it saves you a ton of money. This place is truly amazing. I wish I could give this place 10 Stars. They have so many high quality supplements that actually do work and so many effective therapies. I cannot recommend this place enough!!!! read more

I had the absolute best prenatal massage with Nastasia! I couldn't recommend her more. The staff was also friendly and helped get me situated before my appt. Overall, I had a great experience. read more

Hands down, Alive and Well is my favorite place in all of Austin. The staff at Alive and Well are knowledgeable and oh so sweet. I've been an active customer for about a year & haven't had one bad experience. There was a 6 month sprint I was visiting 3-4 times a week. Then Covid hit. Exceptional Yoga, Meditation , Massage , Facials, Acupuncture/cupping. Medium sized infrared sauna in each locker room, and a handful of relaxing and rejuvenating options on their service menus. Pro tip- give yourself some extra time before or after services and spoil yourself next door with a delicious meal at Elles Cafe. read more

I have been going to Alive & Well for a couple of years and really enjoy their sauna and cold plunge amenities. However it was Colon Hydrotherapy with Elsa that truly made me fall in love with this place. I received my first treatment with Elsa back in April when I was beginning my gut health journey. Elsa was kind and gentle, teaching me how to let go on a micro level, which has now translated into other parts of my life. A few months later and I just finished 6 more sessions with Elsa. Colon Hydrotherapy has been so transformative in my life. I'm leaving my corporate job to pursue my dreams. I'm falling in love with my life again because I just feel so much better in my physical body. I will be back for another round of these sessions! read more

Sage Ray 15 reviews 8 months ago Full disclosure: I work here. I have to admit that I'm bias. Though, never in my 12 years of being a massage therapist, have I worked alongside such a professional and passionate group of healthcare gurus, determined to improve the lives of everyone walking from through those lobby doors. (Employees and customers alike.) This place is spectacular. No place like it in Austin. read more

This is the best place! It's so cute inside and Taylor was the best! Will definitely come back!! read more

Alive and Well - so cute! best experience ever! love this place so much! - Massage Near Me - Bee Cave, Texas

I always have a great experience here. Very professional nurses, great service, cool environment.

I rarely ever leave reviews, but my frustration and hopes to save someone else's time and money led me here. I had really high hopes for alive and well. I've being dealing with chronic anxiety and health symptoms for the past few years. I've been to multiple doctors who haven't gotten to the root cause. So I was extremely hopeful l knowing that alive and well would dig deeper. Right off the bat the NP Mel didn't take notes correctly on our first zoom call about my health. Wrong health information was marked. I noted it and it wasn't a big deal. After that, they ordered some tests for me and come to find out after moving on to a new doctor they left out pretty important information when informing me of results. The pharmacy said they would have my supplements ready when I drove all the way there about 25 minutes away and my order was no where to be found. I got a hormone panel done and was told that they had my results, yet they couldn't inform me of my results or send them to me after over 4 weeks had gone by which is insane to me and extremely unnecessary. I would send a message here and there asking questions since I did pay $350 a month, and it was looked at as a chore to respond to me, which leaves me very confused with what I was paying for. My results were not thoroughly elaborated for my testing and I'm now paying more money that was wasted for a trusty new functional practitioner. I followed the Nurse wellness business page and in all my frustration saw her posting about how "draining" in exact words patient care can be. Which is not only super unprofessional but made me feel worse with what I was already dealing with with them. The patient portal was not used for easy access and they definitely have a ton of glitches in their functional medicine program. This wasn't everything, as there is a few issues I've left out. I had hopes I would be referring them to all my personal clients being in the health industry, but Unfortunately I advise you save your money as my experience was very unsettling. All that I was offered after all the inconvenience and chaos, not to mention time and money wasted, was to wave my cancellation fee. I feel extremely let down by alive and well. read more

BEST staff, services, and products!! I'm a member! I love coming in for a quick vitamin shot or even planning to come for a cold plunge!

This place looks beautiful and has great staff. The prices are significantly more and the staff really pushed tipping on medical services like IV's. To me this seems a bit out of integrity because nurses are paid much better than a spa therapists and their level of care should not be dependent on whether they are getting a tip. It's also creates financial pressure for those with chronic illnesses like Lyme disease where they need these services to maintain a baseline level of health. read more

I was gifted an incredible day of wellness in November 2018. It started with some tea prior to taking a small and intimate yoga class in a gorgeous space. It was followed by a foot bath in which there was some technical issues so Adam, the owner was generous in making things right by asking if I wanted to try a Meyer IV drip. I delighted and said yes! During my day of wellness, I was also able to receive an ashiatsu massage from Veronica which I'm still thinking about seven months later. I will surely go back to her when time and finances allow. My day ended by enjoying a delicious bowl in the café with a cappuccino. There was enough food in the generous portion to bring home and enjoy the next day. The benefits of the drip, the massage and meal lasted well into the next week! I cannot wait yo go back! read more

First, I'd like to say this is a very nice place and their herbal pharmacy, if you will, is strong. The people are kind and it's very clean. I take and have many herbs at home and have taken courses from the Natural Nurse. Second, my experience was ozone only, so I'm not grading their acupuncture, or whatever else they offer. Called this morning for an ozone sauna and they had availability. Yay. Now, I've had some ozone in my lifetime. Lots of it. I basically sat inside a steam cabinet with a puny, yet very nice quality fan, (one that would rest beautifully and quietly on my nightstand). The reason for the fan is to keep you from inhaling the ozone, which smells lovely but can temporarily make you cough; and is not made for breathing. This fan does not accomplish that. Third, drove from South Congress area to Lakeway to get this sauna today. Left early because it really wasn't ozone at all. It was steam! Didn't smell any whatsoever, and felt like I wasted 2 hours of my day driving to Lakeway for ozone. Definitely will not return. Bummer, as I found the people and the space quite lovely. read more

Yesterday I had three services at Alive and Well, red light therapy, IV therapy, and massage therapy and in that order. The place is beautiful and I was greeted at the reception desk by Ariana, the hospitality director who checked me in and provided me a schedule and offered me the choice of hot herbal tea or filtered water. I had never engaged in red light therapy and the therapist led me to the private room and explained how to use the system. She was extremely friendly, thorough and very professional. After my session, she led me to the IV Therapy room and introduced me to the registered nurse who would be administering my IV. The room had five "drip chairs, sufficiently spaced and the room had a Zen like feeling. The two nurses who administered the IV's were both incredibly professional, thorough and friendly. I found it interesting that they were both extremely "fit", exuding the values of their employer. It seemed clear to me that they personally embrace the lifestyle that Alive and Well sells which is a focus on nutrition, detoxification, and fitness, all values that my wife and I believe in. My wife is a nutritionist and we both had a "Detox" IV of Glutithione and Vitamin C and other antioxidants. Our immediate sense of confidence in entering the room was confirmed not only by the way they conducted themselves but also by their answers to our questions regarding the benefits of what we were putting in our bodies. I finished my visit to Alive and Well with one of the best deep tissue massages I have had by a therapist named Danielle. My Alive and Well experience was exceptional. The beauty of my experience there was the professionalism and attention to detail by all members of the team. Compared to a competitor, who missed my extremely large and accessible veins three times (I did not give her a fourth try before walking out), the Alive and Well team is a breath of fresh air. I highly recommend this company. read more

Savannah is amazing. Best facial ever. Seriously magical hands and the most relaxing environment.

LOVE Alive & Well. The whole team is great. Going to get my membership and a shot tomorrow! Finally going to get the membership after going there so many times for Iv, shots, Ozone therapy, the foot thing lol and also had my visit with Paige which changed our lives! read more

My daughter and I booked a "spa day" for Spring Break, and we enjoyed the experience immensely! From the 8:15a hot yoga to the infrared sauna/shower, 60 minute massage, yummy and healthy lunch at Elles Cafe~ Great place with friendly and knowledgeable staff. Thankyou Adam and DJ. read more

Got my first B 12 shot yesterday. No appointment needed, and painless! Professional staff, super clean environment! Fair pricing!