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    Restore HERO

    5.0 (1 review)
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    3 days

    Response rate

    70%

    Services - Restore HERO

    Biohazard cleanup

    Building energy audit

    Damage restoration

    15 More Services

    Insulation inspection

    Insulation installation

    Insulation removal

    Insulation replacement

    Moisture or vapor barrier installation

    Moisture or vapor barrier repair

    Moisture control inspection

    Moisture control installation

    Moisture control repair

    Mold remediation

    Sump pump installation

    Sump pump repair

    Waterproofing inspection

    Waterproofing installation

    Waterproofing repair

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    3 years ago

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    Chad C.

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    AKME Waterproofing & Sealants

    AKME Waterproofing & Sealants

    5.0
    (33 reviews)

    We had AKME complete a water restoration project in our basement, and I couldn't be happier with…read moreour decision. From the very beginning, Steve was outstanding. He came out personally for a full consultation and walked us through the entire process step by step. He explained exactly what needed to be done, why it was necessary, and what we could expect throughout the project. His knowledge and experience immediately gave us confidence that we were making the right decision. The quality of the work was A+. The crew showed up ready to work every day, was extremely respectful of our home, and worked incredibly hard. They communicated with us throughout the entire project, kept us informed of their progress, and always arrived when they said they would. As with many restoration projects, a few unexpected issues were discovered once work began. Instead of surprising us, Steve took the time to explain everything thoroughly, discuss our options, and answer every question we had. This is a significant investment, and knowing the owner was just a text or phone call away provided tremendous peace of mind. If you're looking for a company that values honesty, communication, and quality workmanship, I highly recommend AKME. Steve and his team exceeded our expectations, and we're extremely grateful for the care they took with our home.

    Steve and his team did an excellent job sealing our crawlspace. Steve kept us well apprised of his…read moreteam's progress. There were no surprises around price, and the team delivered exactly what was expected/communicated in the initial consultation. Highly recommended, would work with this team again.

    American Crawlspace Solutions

    American Crawlspace Solutions

    4.8
    (34 reviews)

    From the time I spoke with the Customer service agent, to the Sales Rep-Joel Tobias, I knew that I…read morewas going to contract services with this company. Joel was patient, kind and very knowledgeable on any questionable concerns that I had about my home repair in the crawlspace. The day of service, the crew came out on time and was ready to work. They also were very kind and transparent while working in my home. Winston was the lead contractor and he was definitely very knowledgeable too. I would recommend this company to anyone that needs mold remediation and encapsulation for crawlspace. I feel like I spent my dollar wisely and well. And yes, I think the pricing was reasonable as well. Call American Crawlspace today! Thanks again guys!!!

    We are extremely pleased with American Crawlspace Solutions. We have had some settling issues ever…read moresince we bought our house and fixing it has been slowing working its way up our "To Do" list. Joel was super professional with his inspection and estimate process. He was willing to work around out busy schedule and gave us a reasonable quote for the work the most needed done to secure our foundation. The crew members that did the work were also extremely professional and competent. The crew leader (Winston) explained what was being done and what improvements could be expected and what the limitations involved were as well. We now feel confident that the main problem areas have been addressed and our hose is safe from future settling damage. Thanks Guys for a job well done. We highly recommend ACS to anyone needed work on their foundation. 5 Stars!

    Harris Waterproofing

    Harris Waterproofing

    4.8
    (9 reviews)

    I had a horrible basement flood in December 2018. I had had many such floods and I decided that I…read morefinally had to do something about this. I called a number of companies to seek an appointment for an evaluation of my situation and an estimate on how much it would cost to fix it. Harris promptly got back to me (only one other company returned my call) and we made an appointment. The estimator soon came out and evaluated my basement troubles. Developing an estimate took a few days - longer than expected - because he wanted to share the unique aspects of the problem with the company's owner, Tim, so they could best figure out the ideal solutions. I was happy to wait a few days for them to have more time to really think about the problem and what would be best: better than some "one size fits all" fix that wouldn't fix my basement problems. They determined what they thought would solve the problems, and that that it would be simpler (and more cost effective) than they originally thought. I hired them (I eventually had one estimate from another company - they came out after a few months; their estimate was much higher, $-wise, and they wouldn't be able to start work for a few months anyway). While there was a bit of a wait, given their other jobs, I got the work done quickly. Their employees were professional, and friendly, and really cared about doing great work. In the course of the job, they realized that the original plan wouldn't work out in one way, and again decided on a cheaper, more "conservative" respond to the problem which saved me money. All and all, I think Tim Harris and his crew really were just interested in solving my problems in a manner that would be effective and reliable, and at a fair price. Oh, my basement used to be a horribly disgusting place - dirty and dank! After what they did, it's now nice!! We can store things down there and the kids even have a play space. So my house has gained a lot of workable space because of what they did. And it smells better too! My only regret here is that I didn't know of them 10 years ago! If I had known about them then, I would have had a lot less frustration and expense along the way!

    I was dreading having work done on the basement, but the team at Harris made it bearable. Angela in…read morethe office is very responsive. Each interaction was well informed. John came out to do my estimate and made me very comfortable with the process. He was great at explaining what would be done.Tim arrived to do the work and what I thought was a major undertaking, he saw as routine. He and his team were pleasant, professional and efficient. I am truly pleased with the outcome and look for to a leak free basement.

    Crawlspaces and More

    Crawlspaces and More

    3.3
    (3 reviews)

    We paid $10,000 for our crawlspace to be encapsulated in 2023. I would think the key aspect of…read morekeeping the crawlspace dry is the dehumidifier. The one this company installed in 2023 quit working in 2024 after the one year warranty expired and I had to pay $1,000 to have another one installed. March 2025 the dehumidifier quit again. I called and they sent a technician out here and he said the company no longer uses those dehumidifiers. He inferred that they are of substandard quality and if I purchased another it would be quite expensive. He checked the dehumidifier and said my electrical outlet had switched it off. So, I paid an electrician to replace the outlet with one that doesn't automatically switch off. The dehumidifier continued to quit working. So, I asked an HVAC company to come and check it out. He said the dehumidifier is fills with water and cuts off because it isn't draining properly. He emptied it out and said it hadn't been correctly installed. He said it needed a condensation pump and the tubing needed to be replaced. I tried to reach someone at Crawlspaces and More and for weeks never received a return call. I finally received an email from Jim and he said he would come out and make sure the dehumidifier was on and charge me $200. I told them to forget it. I called a reputable company and they installed a very nice dehumidifier and replaced the door to my crawlspace. Ours was wood and rotted because it was decades old. They said Crawlspaces and More should have replaced it to thoroughly encapsulate the crawlspace. The new company installed a custom fit door that is air tight and sealed. I would not recommend Crawlspaces and More.

    I spoke with Mr Nelson one & he came out the very next day.I watched him through the whole process…read moreof cleaning my couch,love seat & 13 pillows.He was VERY accurate with cleaning,sanitizing,deodorizer & protecting my sofa set.He did a WONDERFUL job & he was over $100 cheaper than others that offered the same service.I will definitely use Mr Nelson's service again in the future. 11/13/2024

    Engineered Solutions of Georgia

    Engineered Solutions of Georgia

    3.5
    (42 reviews)

    Very pleased with the service! We're in the process of closing on a home and were advised during…read morethe inspection that there might be foundation issues. While several local companies were booked out for two weeks or more, we were able to secure an appointment with this company within just one week. Their communication was excellent--we received two calls to confirm the appointment, a text the day before, and a final reminder the day of. They provided the peace of mind we needed during our Due Diligence Period, along with a clear report outlining what needed to be addressed and a helpful breakdown of next steps. Thankfully, the issue wasn't as severe as we initially feared. I highly recommend this company for their responsiveness, professionalism, and overall service.

    I had a very bad experience with ESOG and would not recommend them…read more Below is the final email I sent to Chuck, Luis, and Jay which describes my ten year long experience with them. They ignored my email and never responded. Their contracts are vague and they have not honored their warranty. From: bart Sent: Wednesday, August 27, 2025 6:01 PM To: Chuck Irby Cc: Luis Cuevas ; jay.eastland Subject: Re: Move forward with Carbon Straps - Follow Up   Chuck,  In June of 2015 I hired you to fix the cracks in my wall. When you came out, I told you that I had been told by other foundation repair people that the wall was bowing and that they had recommended Carbon Straps. I asked you about doing block fill with rebar as I had instructed you to do on the previous repair that has held up well. You persuaded me that the problem was settling and that piers should be installed instead. After the pier installation, the cracks continued to get worse and I finally called the warranty people in 2019 and Keith Cunha came out. The cracks continued to get worse and I called you in June of 2020 to discuss. You said would order a benchmark test and that you would come to my house and look at the wall. You never came out to look at the wall. The warranty people came out a few more times but they kept checking the floor and I kept telling them the repair was for the wall. Finally in 2024, the wall was starting the shear and the cracks had continued to get worse so I escalated. Luis came out and I told him I had originally hired ESOG to fix the wall, not the floor. It seemed like he did not believe me so I asked him to confirm that with you. He later told me that you said you did not remember. I sent you an email asking you if you had confirmed this with Luis but you did not respond to my email. Luis said he would install the carbon straps for 1800 (maybe 1850) and that would basically be at his cost. Luis now says he does not remember telling me that. I wanted another opinion so I asked Randy Greene to come out about a month ago and said that if ESOG would install the straps for $1800 then I should do that so all the work would be under warranty with the same company. So, I reached out to you one last time with the hope that we could move forward and finally get my wall repaired correctly. Now, ESOG is not going honor the $1800 dollar quote Luis gave me so I am not interested. Back, in 2015 when I originally ordered the work, I had quotes that were less expensive. You said that your business was slow, so I went with you to help you out. Also, I trusted you and believed you would make it right if something went wrong, but I guess I was incorrect. You could have stepped in and straightened this out over these past years but you did not. I don't think you are the same Chuck Irby I knew 20 years ago. This work should really be done under the original warranty because providing the wrong solution should be under the "workmanship" portion of the warranty. I have tried everything I can to work this out with you guys, but it seems you have no interest in making this right. It is bewildering to me that you would prefer to get bad reviews, Better Business Bureau complaints, and Ga Secretary of State complaints when all you have to do is the right thing and honor the warranty and fix the wall that I hired you to fix 10 years ago. From reading other reviews, it appears many other people have had experiences similar to mine. Please let me know by close of business Friday (8/29/25) if you will finally fix my wall correctly and under the warranty at no cost to me. Otherwise, I will assume you are refusing to do so. I will tell the truth in my reviews and complaints with the hope that it may help prevent this from happening to other people. I trusted you guys and you let me down. Bart

    Restore HERO - damagerestoration - Updated July 2026

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