I experienced a large HVAC leak that left a lot of square footage flooded in my townhome. The…read moreflooding also created major damage to my garage ceiling. My insurance company partnered with Palace Construction to repair the water damage. I HIGHLY RECOMMEND this company for not only water restoration, but for contractor work as well. I was incredibly impressed with their level of professionalism, courtesy, and organization. The finished product was excellent. Definitely would utilize this company again.

Palace recently completed the restoration of my kitchen and hardwood floors due to water damage…read more The process was lengthy (the insurance company caused delays). Joe Starman was our Project Manager. He worked with our insurance company (no small feat). John Rojas managed the individual jobs (cabinets, quartz countertops, plumbing, electrical, and wood flooring). He patiently answered any questions or concerns that I had. Every job was handled professionally. Although it was a stressful process, Palace did an excellent job. My husband and I couldn't be happier. I highly recommend Palace.

Phil and his crew did a great job. They are professionals and great people as well. We highly…read morerecommend them.

I highly recommend Phil and his crew! He completed a kitchen remodel at our church that was so…read morewell done that even the infamous "church lady" was delighted with the results. Then he came to my house and modernized all three of my bathrooms. He was always professional, did wonderful work, and was considerate of our spaces and lifestyle while working in our home. After some conversation, he was able to choose fixtures and finishes that were an excellent reflection of our tastes. I truly can't be more pleased with the finished rooms.

We've used Kinetic Restoration for siding work, roof repairs, and help after a flooded basement,…read moreand the experience has been excellent. Josh, the owner, took care of everything--from managing the insurance claim to making sure the work was completed on time, with strong attention to detail and the highest quality. They communicate well from beginning to end, show up when they say they will, leave the job site clean, and truly earn your trust. We highly recommend them. Michael and Beth

Kinetic Restoration provided us with the best home restoration experience we could have ever…read moreimagined. Josh Wallace and his highly skilled team were a dream to work with. New roof, siding repair, and exterior house painting all gave our home a great new look. Josh was also a valuable resource in working with our insurance company. I can't say enough good things about Josh Wallace and the Kinetic Restoration team. They all provided us with a great client experience. I highly recommend Kinetic Restoration!

If I could give negative stars I would ! After dragging on a three month remodel for handicap…read moreaccessibility Mark Vargas and his team disappeared with check in hand. Shame on me for paying ahead of time! If you want a horrible job, bad craftsmanship, and no regard for your property then use these guys. If not, don't even bother looking any further. If you are foolish enough to go with them watch the "hourly" rate and get a contract and estimate in writing. They are anything but reliable or professional. As for a reference - Hell No ! Now on to find someone else to finish the job and someone to haul away all of the debris left behind. They run MI Builder LLC and IM Home and Delgado Landscape - beware ! Per Ian's comment below - Mark Vargas is his partner - the "M" of both businesses. Last year Ian and Mark installed hardwood floors in my home and due to lack of professionalism there was no contract. Ian immediately ran to the back to cash the checks before the ink had dried! As I have said, beware! The guys on the crew are the ones that will work for you as well.

I was hoping we could come to resolution and that I wouldn't have to write poor reviews, but it's…read moreclear we are at an impasse. There's not much else to say other than they STOLE OUR MONEY! Thousands of dollars. We engaged an attorney to help us get it back, and they have not responded. They WILL be seeing us in court. Aside from that, they (Carelis and Ian) are the worst communicators you will ever encounter even when things are going well. They also do not properly plan or budget for things not going perfect. As you have seen in other reviews, this is not an isolated incident. We did everything we could to try to work with them and give them the benefit of the doubt. Clearly not a reputable company and absolutely no integrity. DO NOT USE.

UPDATE 3/28 (hopefully this doesnt delete my original post): As a reply to the response from the…read moreowner...wow. Brad's a shady person, and the longer you talk to him the more you'll pick up on that. I promise you that he's just giving more lies on top of lies with his "response". He told me verbally in person when he was at my house a completely different price than he is now saying. He's a straight up liar. There is no misunderstanding, there is no miscommunication, he 100% told me $1500 for the wall repairs. Period. I vividly and specifically remember this. Here's some more details (because I HATE liars): Originally, I ONLY had Brad come by to give an estimate on repairing the wall damages. That is it. He said $1500 for the walls to be repaired. Then, I told him there might be mold in the basement and he immediately went into salesman mode. Saying how they have this new technology for mold removal and how he prides himself on having the lowest cost for mold removal and blah blah blah. He went on to say that most places charge thousands of dollars for that work, but he only charges $1000, and he would give me a discount on it at $750 for the mold removal. So we agreed and even shook hands on it (as he was just about to leave) that the total would be $2250 for the mold removal and wall repairs, and he said they could get it all done in a day or 2. This is important to remember because in the end he refused to do even just that work. Then, b4 he left, I was feeling good based on how he was talking to me and the price he gave me so I thought to have him look at some other work we need done. I showed him 4 interior doors that we want replaced with solid core doors, and some kitchen drawers/cabinets that need repairs. He looked and said that doors are $150 for labor plus the cost of parts (that was the only consistent part in the formal estimate). He didn't give an exact price for the kitchen repairs, but he did specifically state that he could get ALL of the work done (walls, mold, doors, kitchen) and keep the cost under $4000. Then I waited for him to send me the formal estimate, which listed walls at $3000. Just to show you another example of a red flag discrepancy in his pricing, the cost for mold removal was only $300 in the formal estimate. If you recall, I mentioned earlier that when he was at the house he said it's normally $1000 but he would be so generous to give me a discount at $750 for the mold removal. If his pricing had ANY kind of consistency he would have either: A. Told me while he was at the home that the price for mold would be $300, or B. Listed the cost of mold removal in the formal estimate at $750. To this day he still hasn't explained that single price discrepancy alone, let alone the others. However, clearly, Brad is NOT a man of his word, and anything that he tells you verbally means absolutely nothing, and he will just change the price on you all Willy nilly as he sees fit. And that's why I wasn't able to hire him, because I caught him trying to scam me and pull the ol' switcheroo on me. So he gives this new price of $3550 for ONLY the walls and doors. With him promising the walls for $1500, just do the math thats over $2,000 just for the doors. So with $600 for labor, that means parts would be $1450. This still just seemed like way too much for the doors seeing as anyone can get them for $200/door...so I asked if he could do the walls and doors for $2100 ($1500/walls + 4x$150/doors) as long as I provided the materials. So that is exactly when he said he wasn't interested in my project anymore. It wasn't "no I stick by my pricing and here's why..." it was "I'm no longer interested". I mean, how much more obvious does it need to be that this jerk was trying to scam me and was just mad that I wasn't falling for his BS. I was NOT out of line in any way for asking him to do the walls and doors for $2100 if I provided the parts (based on his pricing in his formal estimate). Remember, he originally came by to quote ONLY the wall repairs......he had absolutely NO reason to withdraw his interest in my job. He tried weasel his way around it to make it seem like he was honoring the original price when he really wasn't, and the way he did that was SO dishonest. DO NOT DO BUSINESS WITH THIS LIAR. The fact he's trying to defend his actions just adds to his level of dishonesty. If it came down to it I would even testify in a court of law that what I am saying is really what happened. I'm not the kind of person to just make something like this up. You can check all of my other reviews, they are all 100% legit. He's got some nerve to just dismiss what I'm saying as if it's just how I "feel". No. This isn't simply "how I feel", what I'm saying is literally what happened.  No joke, no exaggeration, no misunderstanding, no BS (other than Brad's). The fact that Brad is trying to spin this the way he is, is so incredibly offensive and disrespectful to me, and it just proves what pure scum he is.

Better Ways did a beautiful job of creating our basement laundry room. Brad's crew were always…read morepolite, worked hard, and showed respect for our home by using runners to protect our carpet. They were able to complete the job quickly. They even provided a bonus wall going into our storage area, with no extra charge. The drywall, texture, and paint all look perfect.

Tim and his crew did a great job for me. I needed my old kitchen demoed and the new kitchen…read morecabinets installed. Their quality was great, they cleaned up at every step. I am going to use them for my 2 bathrooms that also need remodeling.

Tim was awesome . Great work and value. I was very impressed after the job was done. He work with…read moreme on what i need it and give me a great price he is also very friendly. I definitely would recommend him for anyone

I would strongly caution anyone against using ServePro / Osprey Construction for mitigation or…read morereconstruction work. Our insurance company recommended them after a bathroom leak, and the entire experience has been frustrating, expensive, and ultimately unresolved. Their reconstruction team moved incredibly slowly, made repeated mistakes, and often appeared unsure of how to do the work properly. What should have been a straightforward project turned into months of delays and poor workmanship. Any time concerns were raised, the company became defensive and adversarial instead of owning the issue or working toward a solution. They consistently deflected responsibility, even when the problems were obvious. This made it extremely difficult to have a productive conversation or feel confident in the work being done. After spending thousands of dollars and giving them more than enough time to complete the job, ServePro still failed to finish the project. I am now left with the same issue I started with--and the added cost of hiring a different contractor to fix their incomplete work. In my experience, ServePro / Osprey Construction does not deliver professional service, quality reconstruction, or accountability. Do not rely solely on your insurance company's recommendation. Do your research and choose a contractor who stands behind their work.

Terrible company, that does inferior work.We continue to find more and more shortcuts that they…read moretook to save money at our expense. d

They helped connect us to what we needed in an emergency when our basement flooded at 6pm.read more

We called them to setup a fire mitigation estimate walk through. They were great on the initial…read morecall and answered a ton of our questions. Additionally they have a lot of great reviews which can be hard to find for mitigators. We ended up not going with them, but it had nothing to do with their service, knowledge, etc. We'd recommend reaching out to them for an estimate if you have fire or smoke damage.