I got, water damaged in my house, and I call Restoration Logistics, nice people they care all my wet areas in the house and make my dry in 3 days, also good price read more

The employees I dealt with from this company are extremely rude. No issues with the service, just not the kind of people I would ever want to associate with. EDIT: Response to Owner. I am the guy you and/or your employees were yelling profanities at and giving obscene gestures to. If you don't know who I am, it must be a common practice at your company. ReSpEcTfUlLy. read more

A pipe broke and flooded our basement. They were incredibly kind, responsive and professional. Sergio is a sage presence in times of chaos and anxiety. read more

Had a toilet value break in the basement . Lot damage from the flooding.I Called Restoration Logistics . They were out within hours. Nick Kinsella was our Field manager. He was very professional and explained the entire process clearly. He had a very good crew of people. from mitigation to finish work. Jared was the final construction manager truely an asset to the company. Highly recommend These guys Thanks Ken C. read more

i never leave reviews but this experience excelled in every way so here i am giving a whooping 5 stars and then some. michael was super responsive and visited my home to assess water damage the very same day we talked. he was very thorough, took photos and so communicative. i would recommend this co in a heartbeat. don't waste your time calling anyone ese!!!!! this is susie c in boulder, not sure why name is wrong read more

I have to be honest to say that we had two very competive bids on a project to mitigate water damage from a leaking refridgerator and we did not use Restoration Logistics, but their quote was very close and their approach to the project was very thorough and gave me the confidence that we would be well served using their company. They came with a well equipped van, ready to do the job, so I felt bad because they had come from such a long distance. It was a very difficult decision and hard to know yet if it was the right one. I wouldn't hesitate calling them again if we were to have a similar restoration issue. read more

I had a frozen pipe last week, they were on site within the hour. Super professional, went out of their way to keep our home clean, and did a great job! read more

We experienced a fairly devastating 18" of sewage in our basement due to a Denver Water sewer main break. I called RL to help and they happened to be a preferred Denver Water vendor which made our process much easier. I can't speak on price because DW came out of pocket because it was their negligence but I can speak on their experience. Dan was hands on from day 1 and his staff was professional and kind. They understood the peril of water loss to our home and our entire community (the entire street was affected). Literally, this is a $hi**y job and their team made sure it was dry down to concrete so we could rebuild. -Pumped out sewage water -Dried and cleaned basement -Pull up drywall past moisture line and pulled out contaminated items -Pulled up Sill plates -Contracted the Asbestos Abatement on a hurry-up permit -Cleaned and disinfected floor -We experienced a rancid mold/mildew smell after the asbestos abatement and RL stuck around to clear out the black mastic and get us down to concrete so that we could rebuild I'm not a fan of Denver Water or our experience with Denver Water in this situation but the response from Restoration Logistics was top notch. They're experienced restoration specialist and I would not hesitate to call them again. Although, my hope is that I will not ever have to do so. read more

My residence suffered major water damage from a broken pipe. Restoration Logistics responded promptly (within 3 hours of my phone call) and was able to devote the resources (people and equipment) needed to mitigate the significant water damage to my home. Dan and Herman were good to work with. They showed up when promised and were willing to work long days and weekends as needed. I am completely satisfied with the mitigation work they performed. read more

We had a water emergency in our home when a faucet was left running in the middle of the night and flooded our bathroom, front room, hallway, stairwell and unfinished basement. When we called Restoration Logistics two days later to help dry out everything, they came over that same day and set up their industrial size fans and humidifiers! From then on, they took charge and did everything that needed to be done to save our home. Once they dried it all out, we chose them to do the restoration, too. They worked with the insurance to get us everything covered that needed to be repaired or replaced. Their work teams came one after another like clockwork to get it done in the shortest amount of time possible. They were professional, well trained, hard working individuals that were a pleasure to work with. We highly recommend Restoration Logistics and ALL of their work teams!! read more

Solid clean work by the crews. However, they come in and low bid the job to win it and then send you a bill for twice the amount originally quoted. I must say they are very nice people though. read more

I call this place after my main line backed up and flooded my basement. They were responsive, nice to work with and provided good service. They did what they said they would do for me. I hope I'm not in the situation again, but if I was I would definitely contact them. read more

The following is a factual experience with details of my experience utilizing Restoration Logistics: Facts: Due to excessive rain, I had water come through an egress window in my basement in July of 2011. I called and scheduled Restoration Logistics to come to my house on Saturday, July 9th. My contact throughout the process was It was determined that the carpet and pad in two rooms (11x12 and 7x16) was not salvageable. Two individuals removed the carpet and pad and set up two fans and a dehumidifier in one room to dry a spot of approximately 3x4 in the concrete. In addition, they cleaned a small stain in my carpet. They were at my residence for an hour and forty minutes, with the actual work time less than an hour. One of the individuals spent more than half of the time attempting to sell me on additional work, which I called other water damage companies and found it to be completely unnecessary. Restoration charged me $75/hr per person ($150 total) because I was respectful of an individuals' sales pitch for additional services that, based on calls to competitors, was not needed On Tuesday, July 12th, two individuals from Restoration Logistics returned to pick-up the dehumidifier and fans. They were at my residence less than 10 minutes. Restoration Logistics initially told me they would charge $1,175.00 for this work. In questioning the bill, they settled on charging $762.00. The Restoration Logistics office is less than 5 miles from my residence, there was less than an hour of actual labor and their two fans and one dehumidifier was utilized for less than 72 hours. I contacted two competitors and was told the carpet and pad could have been treated and they would not have removed, the costs were excessive, and the equipment was unnecessary. Finally, in discussing the facts above on a call with Restoration Logistics on July 27th, the company did not dispute a single item but asked multiple times for me not to share the undisputed facts of my experience or opinion. Perspective: From my perspective, this is the worst experience that I have had with a service or contract organization in Colorado. I cannot express the depth of my dissatisfaction with the excessive costs for the services provided by Restoration Logistics. I am not advocating that Restoration Logistics should not have charged me for the limited services performed and use of equipment. But please feel free to use my experience outlined in the facts above in determining the cost/benefit ratio, ethics and value in selecting Restoration Logistics for work. read more

Restoration logistics was the worst experience i have had as an owner of rental properties. They billed me for minimal services at a rate that was astronomical and when i debated the cost and a verbal agreement that my $250 deposit covered the cost pursued me for an additional $800 dollars. I have never taken issue with the cost of any work done with another service provider. I strongly recommend you do not do business with them. read more

Restoration Logistics dba Disaster Restoration Inc - A terrible experience! Overcharged us thousands of dollars for minimal work then sent us to collections and put a lien on our house when we refused to pay. Absolutely no communication or explanation as to how 2 hours of work could cost $3000. Ripped us off and swindled our insurance company. Avoid! read more

Don't trust this company! I could not have been more disappointed with my experience with Restoration Logistics. I had water damage and received an initial estimate from the Company to remove the water, repair the walls and install new floors. Initially, everyone I worked with seemed great and responsive. However, after I paid my first installment for the water removal and had the floors picked out, no one would return my calls. I finally talked to Chris who told me they could no longer install the floors for the price he quoted me at because they were too busy. I was in shock and disbelief since I was already half way through the process and had already paid for part of the lump sum estimate. I am obviously no longer working with them but feel that I trusted these guys and went with them because their estimate seemed pretty reasonable. However, once they profited from the water removal (where their best margins are), they did everything they could to get rid of me. I've never been more disappointed and frustrated with a service provider. read more