I totally agree with the other 1 star review of RDS. Marv Zessar (possible owner) starts out friendly and then quickly turns belligerent. I contacted him to service our Xerox printer, but based on his high quote of $450 to repair it, we decided to sell the printer. Upon further research, we learned we could actually repair the printer ourselves for $35. In addition, when I attempted to return an unopened imaging unit he sold us, as we thought we needed to sell our printer, he refused to take it back. Funny thing is, he later called me trying to sell one of his customer's toner cartridges. When I expressed my surprise that he wouldn't take the imaging unit back for us (as he apparently had done for another customer), explained that we had managed to do our own repair for significantly less money, and had subsequently purchased an additional printer from another supplier, his reaction was not to ask how he could serve us better in the future, but to hang up on me! Talk about burning bridges. I have never in my life experienced such immaturity in a business transaction. Mr. Zessar's conduct and prices are beyond explanation. I will avoid this business at all costs. read more