I have come here on several occasions now and the staff is always kind and professional. All the tools and tables are clean and sanitized. They always offer you a drink as well. I once was overcharged for a service as the sheet was marked incorrectly but the staff made it right and compensated me for the issue. I have also found that the gel manicures I have received tend to last longer than some other places. I will continue to patronize this business as they are local and fair. I would recommend. read more

Peter did my nails and Kevin my toes. I'd recommend both. I've always had great service here.

Loved this place... they helped me pick out a design and did a great job on my nails... even helped with a hang nail on my big toe! The girls there are just super nice too! read more

Resort Nails and Spa - Cute nails! - Nail Salons Near Me - Coppell, Texas

I have been getting my nails done for a year at this establishment. My natural nails with dip powder. Recently they were short staffed and I had to wait an hour. I soaked my dip off myself. The tech said she was charging me for the length of my nails. Something I have never paid for "ever". And she became rude. The manager did nothing to rectify the situation. I won't be back read more

Resort Nails and Spa - Nails - Nail Salons Near Me - Coppell, Texas

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Terrible service. Manager always wants you to buy something expensive. They don't even do that good of a job. The whole vibe is just snooty

Incredible experience here. Very well maintained inside, beautiful interior, excellent service, good quality work done, relaxing atmosphere. Thank you! read more

Resort Nails and Spa - Gel manicure - Nail Salons Near Me - Coppell, Texas

First time at this salon, Aaron the manager was very attentive and constantly checks in on customers (impressive!). Had a great pedicure and manicure, both gel products. Manicurist was Tom, he was beyond awesome and super sweet. His leg massage was 30 minutes of heaven!! He took his time and paid close attention to details. My toes looked fabulous and the massage felt great!! Linda was a good manicurist, my nails looked beautiful, her hand and arm massage was wonderful. Wanted a great manicure for an upcoming travel event and she did a great job! Most importantly, salon was very clean and organized, lovely decor, offered beverages, lots of selections to choose from!! A very relaxing experience!! Definitely returning!!! read more

Resort Nails and Spa - Gel pedicure. Done perfectly. Ask for Tom!!!!' - Nail Salons Near Me - Coppell, Texas

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When I arrived at 9 am (opening time on a Saturday), I needed to use the bathroom. There was no toilet paper. I went to both their bathrooms and both were out of paper. I was told to use a paper towel that was on the counter outside the bathroom. UNACCEPTABLE . read more

Linda and Brian are my go to each time. Everyone is friendly however and can't go wrong with anyone Relaxing environment and low convo unless you want to talk. Quality service read more

I was hoping going here would be a great experience since it's so close to where I live but alas, it was not awesome. I made a reservation for a mid-tier manicure and brought my own polish. I called ahead of time to see which manicure included a significant massage and they told me that one would include a hot stone massage as well as the normal massage. I got there at about 6pm and was greeted quickly. Was not offered a beverage so I requested one, but had to ask again for it after my mani started and I realized I never got it. The mani felt very rushed and I could tell the person doing my mani was very tired (I felt for her). She did okay but I had to point out a few nails where polish was missing in spots. When I do my own manis with this polish they last for a few weeks. This one is already chipping a ton and I got it last Thursday. I also requested a hand mask instead of paraffin wax so when she came out with the wax I had to ask her for the other hand mask instead. I maybe had a 30 sec - 1:30 second massage. She left the mask on for about 2-3 mins (maybe) and skipped the hot stone massage all together. The whole service felt very rushed and lasted maybe 20 mins. My technician was very nice but it just wasn't a great mani experience. I also didn't see her using fresh clean tools which concerned me. The front desk person went ahead and gave me a significant discount which I appreciated but still I'm not sure I'll try this one again. I don't like giving negative reviews but I also want people to have a realistic expectation of the services provided. If I go back and have a different experience I'll be happy to update. read more

This place was amazing. I love how friendly everyone was and how they made me so comfortable while doing my nails. Everyone was so professional and gentle! When I don't get my nails done for a while, my finger tips usually sore from the technician being too hard, but I had a relaxing time here. They were very cooperative with me and how I want my nails. They didn't make me feel awkward to speak up and changed every detail I liked (which weren't many because they were so good). There are many pedicure chairs and manicure tables available. They also have wide variety of drinks to choose from. Their selection in color is HUGE. I was having a really hard time choosing a color, because they had so many options. I would highly recommend coming here. read more

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I have visited this location 3 times. Service has been great. My recent visit was excellent. Tammy provided the best pedicure ever! She took time, was personable, asked questions to ensure that I would be satisfied. I was!! The salon is well maintained and clean. The manager Rankin stayed engaged with customers stocking and cleaning open work areas. Added bonus complimentary beverages offered. read more

Brian is the best. I love his Attention to detail. Come ready for pampering and ultimate relaxation. I always get the resort signature pedicure. Involves a nice hot stone massage, exfoliation, moisturizing wax feet booties, and a pedicure. read more

Resort Nails and Spa - Nail Salons Near Me - Coppell, Texas

This is absolutely a horrible nail salon. My kid who I nanny got her nails done here, had to pay $22 for CHROME and it came off within FIVE days. They paid $99 for the nails. I come back with her to get it fixed and they were soooo extra about it. Of course they need to verify, but their mother was working so I needed to call her AT work and ask for her card, when she got her nails done and they needed her name to LOOK UP the appt. Maybe it's so they don't get scammed but it's very excessive. We sit down about 5 minutes later, still waiting. They aren't listening to her and so I'm stepping in of course because this is ridiculous, told them we want the chrome off and a fresh top coat over the pink. they remove the chrome, and the tips of her nails are CLEAR. ok fine, but then I have somewhere to be... so she's like we could just do french. they are literally not listening, she takes off 2 nail colors and doesn't listen. One of the ladies is trying to tell her to stop and she fails to comply. Still ridiculous, and she said we HAVE to pay for the french. we just paid ALMOST A HUNDRED dollars for nails that got messed up in 5 days. NO! I'm obviously not going to pay the $29 fee to do french to cover up the mess they made on her nails. They said I can talk to the guy at the front, so I did. When I got over there i'm watching my ELEVEN YEAR OLD girl i nanny be talked to by three adults. AGAIN, NO! So she comes to me because obviously you would be uncomfortable. SO THEN, i'm telling them "she paid $99 dollars for all of this and yall want us to pay another $29 and that's not happening." I'm 16 years old acting like a grown adult because adults can't act their age. Next thing you know they can redo her nails for free and add the french. I honestly could not care less how annoying I was, because the service was horrible. On top of that they were obviously trying to communicate with the little girl to try and get her to give up, and when she was about to get up they told her she can stay. Ridiculous. So anyways 0/1000 I do not recommend! The mom was not at fault for me arguing, that was a self made decision. Also please don't blame the poor girl doing the nails, it wasn't her fault. It's pretty in here though. read more

Resort Nails and Spa - Her nails being halfway undone before actually getting confirmation about what she wanted. - Nail Salons Near Me - Coppell, Texas

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My daughter and I had a wonderful time getting our nails done for the holidays! Alex was, as always, upbeat and so helpful. Christine did an amazing job on my chrome nails, and Whitney did my daughter's toes - they're so cute. My daughter got the cutest festive holiday design on her nails - they truly delivered. We're so happy with the results. Thank you for making it such a fun and special experience! read more

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Cindy was great highly recommend her, she did what I requested and fixed any issues I had. Front desk guy Andrew is great, glad to have found a good place to go to. read more

Resort Nails and Spa - Manicure - Nail Salons Near Me - Coppell, Texas

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I've been going to this place since it opened. But the new manager does not treat anyone with respect... customers or techs. Too many places in town to waste time here. read more

I came here yesterday during my break at work to get my nails done before I leave for my friends bridal shower in CT. I must say this is a really nice salon! Everything is super clean and well put together. There is a very elegant vibe. You get complementary wine and mimosas. They have a large selection of colors and a lot of people working so I did not have to wait more than 5 minutes. I picked a beautiful sparkly yellow color which I had never seen before. Very spring vibes! Linda was awesome and paid great attention to detail. If I'm in the area I would go back again! read more

Resort Nails and Spa - Dip nails by Linda - Nail Salons Near Me - Coppell, Texas

Great experience today at Resort Nails & Spa! Was welcomed and taken care of by everyone I interacted with. I was a walk-in at about 10:30am and was seated as soon as I picked out my colors. Brian and Michael made sure I was happy during the entire mani/pedi and double and triple checked that I liked their work. I'm really happy with my whole experience! The whole vibe was awesome. Lots of chatting but no forced conversation, everyone smiling including the staff. Great job! read more

Resort Nails and Spa - Pedi by Brian - Nail Salons Near Me - Coppell, Texas

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Consistent services. Staff is always courteous. I always go here for my pedicures. Chill vibes.

I came here with some friends and had a nice time! It was a Sunday morning and they hadn't been open long so we were able to get in immediately for pedicures. I got one of the deluxe pedicure options with the paraffin wax dip, hot stone massage etc and it was wonderful. My technician got my feet feeling incredibly soft and I was feeling very relaxed after the massage that came with it. The service was very friendly, and the managers/front desk team came around regularly to check in on us. My technician was very sweet and I enjoyed our conversation together. My one disappointment was the nail polish that I chose - I waited 15-20 minutes to put my shoes on after the pedicure and the polish scrunched. I know they were dry as I made sure of it before even leaving my seat. I have only ever had this happen with nail polishes that have had acetone added to them. They don't have a ton of traditional polishes to chose from, so if this is a concern you may want to bring your own. read more

The first time I tried this place a few months ago, I had a bad experience. I came in for a pedicure and it took the lady over 3 hours to do my toes. I chose the color black and she struggled so much painting with it. I decided ... to try it again last week, maybe a fresh start or I'd get someone better.. nope. This lady kept hurting me, using a drill and cut me everywhere. Then insisted using alcohol everywhere even after I said not too.. because I knew it was going to hurt after the damage she had already done. I don't understand how this place can charge $70 (after a $4 tip) for a pedicure ... and deliver the quality work they are. Two bad experiences is enough for me. I will not ever return. read more

Resort Nails and Spa - Cuts from lady drilling off my polish - Nail Salons Near Me - Coppell, Texas

I've been coming to Resort Nails for almost 5 years now. A few of my favorite techs have left since then. Most recently Tom had been my go to person. Just found out that he's out of the country (unclear if he's returning). I was real hesitant to try someone else because I've had a couple not so great experiences. But I decided to just go in without an appointment and had a great experience with Brian. He took his time, his attention to detail and his massages were great. One of the best pedicures I've ever had. Thanks Brian! I found a new tech! read more

One of the worst nails spa experience I've been to. My friend and I decided to have a girls night away from the babies and decided to go get our nails done. We chose this place and boy, was it a big mistake. Greeted by the owner - who was a bit pushy to begin with. We sat and waited for a nail tech to come fill up our pedicure spa after about 15-20 minutes they finally came over to get the process started. I had 2 nails technicians who worked on my hands and feet. As the two were chatting it up in Vietnamese, the man asked, what color did she choose, and the woman replied that I had chosen a very ugly nail color (which was a creamy white polish) and she doesn't understand why someone would choose this color. He made a remark about how I had really tough calluses (I had just given birth to a baby and haven't been able to go out for months to get anything done) and not very friendly face (again in Vietnamese). Funny thing, is that I am Vietnamese and understood the entire conversation the two were having. After they had finished up.. I said thank you in Vietnamese and it really shook them because now they were completely embarrassed about all the remarks. After the woman even had the nerve to say "I love the nail color, so pretty" and the man completely disappeared didn't show his face or thanked me. The woman did ask the man if he had offer me any beverages and he completely ignored her so never got my water either. I will never step foot in this establishment. If you want to come in to be shamed at and talked badly in front of your face then this is the spot for you. Trust me other places I've been too.. never once have the technicians talked badly in front of your face (even when they know I'm not Viet) He also was very rough and cut my nails down to the core and it was hurting yet no apologies either when I made a gesture that it was somewhat painful. I believe he is part owner to this terrible establishment. read more

Awful service along with very poor ability to do nails. Went in for a simple red French tip and ended up having to say go all red because I asked the tech 5 times to fix and she made it so much worse each time. Please do not go here. I tried to speak up and it got me nowhere. The tech was angry with me at the end and didn't even tell me I was finished just got up and left read more

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After many years of going to deluxe nails after work my friends and I started going to resort nails. Great service, accept walkins and we keep coming back. read more

Wednesday I got my gel service-it cracked within 5 hours. I went back today to get it fixed, this happened within 4 hours. Terrible customer service & EXPIRED polish options for $52 service. Might I add they didn't offer me a beverage either day, yet everyone else had wine and water. DO NOT RECOMMEND read more

Resort Nails and Spa - Messed up service - Nail Salons Near Me - Coppell, Texas

This place is the BEST. I recently moved to the area and decided to give this place a try after hearing so many good things about them. Their reputation precedes them and exceeded my expectations. I am very picky about my nails and Kelly delivers a flawless set of nails every time. She is so sweet and caters to all my requests. The manager Aaron is very attentive and ensure every customer has a great experience. Brian is my favorite person for pedicures as he pays attention to every detail. All in all this place is the best. It's clean, efficient and the customer service is excellent. Definitely give them a try! read more

My go to nail salon, Resort Nail and Spa in Coppell, TX will give you an amazing experience! Leon is an absolute nail magician and can bring any Pinterest idea to life. He truly listens to what you want and pays attention to every detail. Not to mention, he is a joy to chat with during your appointment. Rose gave me the most incredible pedicure I have ever had. She made sure I was comfortable and relaxed throughout the entire process. The foot massage she gave me was heavenly and left me feeling like I was walking on clouds. The salon itself is clean and well-maintained, and the staff is incredibly friendly and welcoming. I highly recommend this salon to anyone looking for a top-notch nail experience! read more

Resort Nails and Spa - My amazing nail design created by Leon! - Nail Salons Near Me - Coppell, Texas

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I don't usually get my nails done, however I decided to get them done for my birthday! I've been to a lot of the salons in Coppell, so I decided to give this place a try. I wanted stiletto neon green nails and that's what I got! My nail tech Jenny was SO KIND and made sure to get EVERY detail perfect. She really took her time and I am in LOVE with them. 10/10 would recommend!! read more

Resort Nails and Spa - neon green stiletto nails! - Nail Salons Near Me - Coppell, Texas

Linda was great! She did a fantastic job on my daughters gel polish on her fingers and toes. She was very friendly and very fast! We will definitely be back! Now, the ambiance is gorgeous. Chandelier/candelabras on the wall and two very grand chandlers with amazing wood beams on the ceilings. It was clean and the massage chair was awesome! Can't wait to go back. read more

Sam is sweet. I got a mani and pedi done from him. Prices are average, they do get pretty busy. I dont recommend making an appointment online because they dont check. I learned from my experience. They didnt know I had an appointment because they didnt check. I even got a confirmation of the appointment but FYI so you dont make the mistake. Dont want you to wait a long time. read more

Resort Nails and Spa - Sam did a great job! - Nail Salons Near Me - Coppell, Texas

I have been going to this nail salon for the last few months and have had great experiences in the past. But I just got my nails redone today and I have never had my fingers hurt so bad while being done. The lady was very kind but not very gentle. (I think her name was Linda). She kept filing my skin and now my fingertips are raw. I will still go because I live close and they have a good rewards program, but after today, I will pay more attention to who is doing my nails... read more

Resort Nails and Spa - Raw fingertips :( - Nail Salons Near Me - Coppell, Texas

Manager man at the front is rude. Only will fix a chipped nail if you broke it in the first week. 5$ after that. For 1 nail! Even if you got your nails done at this salon! I've never heard of such thing. My nail technician LINDA T was so rough and cut me. Left my finger completely black. Will never come back! What happened to customer service?! Also right when I walked in when they opened salon smelled like nasty food. read more

Resort Nails and Spa - Nail Salons Near Me - Coppell, Texas

Christine always does a great job on my nails. She has done paint, gel, chrome, and ombre. They always last over two weeks, which is saying something with me because I'm very hard on them. We always come back to her. read more

Overall a nice place to get your nails done. The owner was very much on top of it and the service I received (pedicure and nexgen on hands) were up to par. 3 stars because I went with a group of 6. I called and made reservations before so we can be together. We still got seated all over the place and our services were split up so we had one person that was just getting started as the rest of the party was already finished. I'm not sure if this is normal but when I make a reservation and you are unable to accommodate it, the right thing to do is tell me at the time of the call so I can make other arrangements. I feel like we were tricked into coming when they knew they did not have the staffing to assist us. read more

Leann did a fabulous job!!!! It was my first visit to this salon and everyone was so friendly. Definitely a great vibe. Manager was awesome, superb service all around. They even made me a fresh coffee in an adorable mug. Will be coming back to see Leann read more

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Linda is the best!! I have been going to her for over a year now and do not have a single complaint. I have done many manicures. pedicures and she waxes my husbands eyebrows and does a wonderful job. She was very open and honest about giving my nails a rest, rather than allowing me to damage them. 10/10 recommend Linda! read more

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I travel to Coppell frequently for work and decided to grab a mani/pedi after a stressful day. I was completely blown away by my experience at this salon. From the moment I checked in until I left, I received phenomenal customer service. The staff was very attentive and kind, especially the manager. The salon itself is beautiful and clean. I had the volcano pedicure and a dip powder manicure. My nails and feet look and feel great. I love loved this salon and will absolutely be back when I come back into town. read more

Resort Nails and Spa - Nail Salons Near Me - Coppell, Texas

Worst experience of my life. I have been getting waxed for 4 years. I typically go to relax and wax. But was getting my nails done so decided to just do my brazlian here instead. First thing is she used the same stick to put in the wax and never switched out the stick. She waxed the same part multiple times causing my skin to be torn off. So I ended up leaving with %95 of my hair gone and about %30 of my skin missing from my private area. Do not recommend coming here at all. My nails are not bad but the shape in extremely off. Not good costumer service at all. Very rude workers. Also when they went to check me out they tried to charge me $70 for the brazilian but on the phone said it was $50 so the guy corrected it. I promise i'm not a Karen. Just trying to warn other girls so they do not have this painful experience. read more