We had a true emergency with our RV while traveling from out of state. Our trailer stabilizers were…read morestuck and wouldn't detach from our truck, threatening to derail our entire vacation. I called and spoke with Ali, who immediately told us to bring it in. From that first conversation to the end of the service, the entire team was outstanding. They went well above and beyond locating a hard-to-find part hours away and doing whatever it took to get us back on the road quickly. Thanks to their expertise, quick thinking, and incredible dedication, we were able to continue our vacation without missing a beat. The level of customer service was exceptional, and the pricing for an emergency service especially considering how far they were willing to go was more than fair. You truly saved our trip. Thank you so much for everything you did. You've earned a loyal customer for life!

The quality and timeliness of the work were good, but the company's accountability and customer…read moreservice were disappointing. While my RV was being serviced, the battery disconnect switch was left in the "on" position, which caused the battery to die. Mistakes happen, and I understand that. One employee even apologized and acknowledged that the switch should have been turned off. However, the service advisor made no effort to correct the issue after it was confirmed that the battery would no longer hold a charge. Instead, she offered to sell me a replacement battery and still charge me labor for the installation. She also stated that I was lucky she was not charging me simply to test the battery, because according to her, the company charges for everything -- even basic battery testing. We spent a lot of money on our repairs so it is really disappointing that they could not offer any solutions for their mistake. In the end, it is not right that they made the mistake of leaving the switch on, and I was expected to pay the full cost of a battery and the "labor" to fix it. (For those that are wondering, the batteries health and performance were great when I brought it in). In the end, the experience left me with little confidence in the company's accountability or commitment to customer service.

Contacted for an estimate and to get some general information.. Ty was extremely responsive and on…read morepoint with communication and that is completely appreciated. Although we didn't move forward at this time as we are still deciding, would most definitely recommend and will reach out for the future..

Ty just finished my slide repair, which he did the same day I called! In the sweltering heat, he…read morepainstakingly tracked down a random relay that was on the fritz and causing the slide to not operate. He got it going, after first cleaning up some issues I created in the battery compartment. He and his team delivered as promised, on schedule, and with absolute professionalism and skill. I could not be happier with the service, and highly recommend Ty and his team!

I requested service on my reverse camera and my rear lights malfunctioning on my 2019 jayco…read moreRedhawk. It didn't take long for the technician to come see my Rv at my home. He gave me an estimate of the cost and within a couple of days my Rv was repaired. I'm so thankful for their quick response and a great explanation of what was wrong. I will surely use we Rv again in the future. Great job guys.

From the owner: WE RV comes to you with over 30 years of experience.read more

Dwight came when he said he would in a Sunday afternoon and only fixed what he needed to-did not…read moretry to upsell. We had additional issues after we left the area and reached out to him and he got back to us right away and we feel he went above and beyond! Would highly recommend!

Outstanding customer service! Our Norcold refrigerator stopped working. We replaced a fuse but…read morestill would not functioned. Left a message for Brad on Sunday and didn't expected a call back until Monday. We were pleasantly surprised when he called shortly afterwards and offered to help. Our next pleasant surprise was that he suggested that try to fix it over the phone. Within a few minutes he explained a few things for my husband to check and got our refrigerator working. No charge! If you need mobile RV service Brad is the man!

Garrett answered the phone on first call and was able to provide friendly efficient same day…read moreservice when our fresh water line failed in our new RV here in Apache Junction. I would highly recommend you give him a call if your RV is hurtin. He also does work on tow vehicles and is providing me with a suspension upgrade quote for my half ton. Excellent job!

Hired to fix a hot water problem. Came down, some hot water but then none after he left. Got him…read moreback a second time and still the hot water heater didn't work. Called and left numerous messages and texts and got absolutely no response from him. So I've been without hot water for a long time now. I'm a disabled 67 year old female veteran, I just can't do repairs anymore. I certainly don't recommend him at all! He obviously doesn't have any work ethic nor does he guarantee his work. Do yourself a favor and find someone else to do your RV work.

I rarely leave reviews, but I was so pleased with the services from Jacks Hitches that I am leaving…read morea review wherever I can. He is quick to respond and fast to get our parts in and set up a time for install. He was very knowledgeable and answered all of our questions promptly. He didn't push for any extras or overly expensive hitches, just gave us options for what we discussed we wanted. The convenience of having him install the fifth wheel hitch at my house is beyond value, particularly because I was recovering from surgery. His prices were great and he's very professional. I will recommend him to anyone!

Jack installed an airbag system on my truck! he was on time, very communicative and did an…read moreexcellent job! very competitively priced! would recommend 100% and will use on our other trucks.

Touch-Up Pro did an excellent job on my vehicle... it looked like new. And coming out to my…read morelocation was very convenient. I really appreciated that.

I just used Touchup Pro for the 3rd time. i love how fast…read morethey got my car done, and the fact that i didn't have to drop it off and pick it up. Once again, a home run. Thanks folks.

Quick and honest and respectful of clients. This is the second time I have called and both the…read moreoffice staff and repairman Manny were amazing to work with. My new Air conditioner was up and running in under an hour. I'm so impressed with skill level and quality of service provided highly recommend this company. Prices are as promised so great value for your service record.

My door latch broke today so since I had used this service before, I called & surprise! - Manny was…read morehere within the hour. He fixed my door in about 10 minutes so I asked him to please check my hot water heater too. He had the needed parts on his truck & so fixed that in about 20 minutes. I've always been happy with this company, but today was OUTSTANDING!! Highly recommend.

Looking for someone who can adjust our Valves on our 460V8 1994 Holiday Rambler Endeavor service…read moreour generator and the AC., basically get her ready to run through admissions

Aaron in my book is the best RV Tech at troubleshooting any issue inside an RV, 5th wheel or travel…read moretrailer. I have used Aaron for over 8 yrs on my 5th wheel and Tiffin motorhome. He always finds root cause and fixes it. Aaron and Tony are a great team, as Tony is the scheduler and parts guy. you can't go wrong with Pro-Tech mobile RV repair. They are very honest and will do a great Job. Thx Team George S.