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    Jacks Hitches

    5.0 (5 reviews)
    Open Open 24 hours

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    Spectrac Suspension Center - We can align almost anything, Cars, Trucks, Rvs, Travel Trailers, Semi Trucks and Firetrucks!

    Spectrac Suspension Center

    (38 reviews)

    These guys ROCK!! I had some stuck tie-rod ends and asked if…read morethey could get them loosened up? Got a call next morning, they were ready.

    I took in both complete spring packs off my 3/4 ton pickup truck to be re-arched or replaced. They…read moresaid they were too worn to be re-arched and should instead be replaced. I agreed and also asked them to go ahead and just replace everything, shackles, bolts, u-bolts and overloads. Paid upfront with my credit card and a week later, my parts were ready for pickup. Picked them up and went to install them. That's when i noticed an issue. There was a set of spring alignment pins for a Freightliner but there were no overload springs. It's easy enough to return the pins but without those overload springs, it is not possible to tighten the u-bolts as i am unable to use the existing top plate or cast iron spacer because of the overload spring alignment nubs that are cast into the part. So, at that point the installation could go no further. I called Spectrac to try to figure out what happened and what needed to happen next. This is where things get weird. I "assumed" that the semi truck pins were supposed to be the overload springs and someone had an oops moment. It happens to us all from time to time so no big deal. Then i'm told that the only mistake was giving me the pins and if i wanted the overload springs i had paid for already, i would be blessed with the opportunity to pay for them again. After having already spent $900 on rear leaf springs, overloads, shackles, bolts, and u-bolts, i was repeatedly, but politely, told that these are not "usually" included with rear springs and that if i wanted to finish this installation, buying new overload springs from them was my only option. That is not an option. So, here i sit with an undrivable truck, a $900 hole in my wallet, and a company that could care less. All because of two overload springs i already bought and have not received.

    Jacks Hitches - trailerrepair - Updated May 2026

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