You really should have cell phone numbers posted in your MLS listings and/or your web site…read more I have clients that would like to see one of your available rentals and there's no way to contact someone for access. I am a licensed Agent but again, you listing only has an office number (no cell numbers), which means nothing can happen on the weekends for us or for those who's properties you are renting out.

We have paid our dues faithfully since we closed in August of 2020. We see that there is no…read moreupcoming annual meeting scheduled and in fact from other residents we have learned that there has not been a meeting for the last 5 years. We continue to pay and have no idea how our funds are being spent. We have no pool, no common areas, no trash pickup, etc. Not happy at all!

I haven't rented from them and i glad i didnt.but just from the phone interaction alone they gave…read moreme a bad gut feeling. Very unhelpful and rude. I felt like they were annoyed when i asked about the programs they had about buying, etc. anyway, will keep looking and not be using any of their properties.

I have rented with dozens of property managers over the years, and we have always left our living…read morespaces in extremely reasonable shape. In fact, I'm not sure if we've ever even forfeited a security deposit. THAT statement alone should make this next even more valid: You are by far the lowest class company I have ever dealt with. I am absolutely appalled with the manor on which this branch of real property management does business. I'll be sure note terrible reviews with ALL of our networks including real estate agents and renters. ZERO of the items noted on move in were repaired, barely temporary bandages performed by the handyman, and we had to live with them for a full year. The property was NOT PROFESSIONALLY CLEANED UPON MOVE IN, grease caked on all of the cabinets and above the appliances. You note missing door stopper (which were barely hanging on when we took possession) and charge $150.00??????? That's a 2000% markup EASILY. Who is making these prices up? Bottom line, you expect a tenant to do YOUR JOB as the management company, essentially renovate the house move in ready for the next tenant, and pay for professional services that are incredibly inflated. SMALL NAIL HOLES AND PLASTIC ANCHORS IN THE DRYWALL ARE NOT EXCESSIVE WEAR AND DAMAGE. Plain and simple, this is highway robbery. You know it, I know it, and I'm not sure how you guys sleep at night knowing these are your policies. Consider printing this email out and posting in your office so all the faculty has to walk by it every day, knowing these are the standards of the company in which they work for. - Terrible communication and response time - NO FLEXIBILITY when a responsible and always on time with payments tenant was in a situation beyond our control to extend lease by just a few days. - Unprofessional and half done "repairs" - Price gouging at the HIGHEST level - Selective resources, ONE OPTION for cleaning companies and landscapers which I wouldn't at all be surprised if those companies were under real properties umbrella. I'm all for companies making a profit, and we appreciate big companies taking on the risk of ownership so that we can keep our expenses low and rent from them, but we expect people to do what is RIGHT. This situation is far from right, and you'd be just as disgusted as I am if it were to happen to your son, friend, or even distant acquaintance. I hope you guys improve on your business practices, or real property (perhaps just this franchise) will soon be just another failed company because they weren't humble enough to follow the golden rule.

Copy pasted email sent to Linton hall realtors / real property mgmt after they kept our security…read moredeposit and charged us an additional $2700 We have rented with dozens of property managers over the years, and we have always left our living spaces in extremely reasonable shape. In fact, I'm not sure if we've ever even forfeited a security deposit. THAT statement alone should make this next even more valid: You are by far the lowest class company I have ever dealt with. I am absolutely appalled with the manor on which this branch of real property management does business. I'll be sure note terrible reviews with ALL of our networks including real estate agents and renters. ZERO of the items noted on move in were repaired, barely temporary bandages performed by the handyman, and we had to live with them for a full year. The property was NOT PROFESSIONALLY CLEANED UPON MOVE IN, grease caked on all of the cabinets and above the appliances. You note missing door stopper (which were barely hanging on when we took possession) and charge $150.00??????? That's a 2000% markup EASILY. Who is making these prices up? Bottom line, you expect a tenant to do YOUR JOB as the management company, essentially renovate the house move in ready for the next tenant, and pay for professional services that are incredibly inflated. SMALL NAIL HOLES AND PLASTIC ANCHORS IN THE DRYWALL ARE NOT EXCESSIVE WEAR AND DAMAGE. Plain and simple, this is highway robbery. You know it, I know it, and I'm not sure how you guys sleep at night knowing these are your policies. Consider printing this email out and posting in your office so all the faculty has to walk by it every day, knowing these are the standards of the company in which they work for. - Terrible communication and response time - NO FLEXIBILITY when a responsible and always on time with payments tenant was in a situation beyond our control to extend lease by just a few days. - Unprofessional and half done "repairs" - Price gouging at the HIGHEST level - Selective resources, ONE OPTION for cleaning companies and landscapers which I wouldn't at all be surprised if those companies were under real properties umbrella. I'm all for companies making a profit, and we appreciate big companies taking on the risk of ownership so that we can keep our expenses low and rent from them, but we expect people to do what is RIGHT. This situation is far from right, and you'd be just as disgusted as I am if it were to happen to your son, friend, or even distant acquaintance. I hope you guys improve on your business practices, or real property (perhaps just this franchise) will soon be just another failed company because they weren't humble enough to follow the golden rule.

Steven Joseph was everything you could possibly ask for in a realtor while buying a house. He was…read morehonest, hard working, very knowledgeable, prompt, and every other positive adjective you can possibly think of. He guided us the entire way and was available if needed even after closing. He also helped us rent 2 years ago and now has helped us find our forever home this year. I can not recommend him highly enough. Thank you so much Steven and LHR!

Edward and the team at Mars Hill Property Management continue to impress me even in the 4th year of…read moreour business relationship. At every turn, the folks at Mars Hill have performed with candor, professionalism, and alacrity. They communicate with both owners and clients clearly and promptly and they provide outstanding service. I am very thankful to be a Mars Hill client!

As a property owner, I was a disappointed with my experience. The property manager made commitments…read morethat led me to believe certain arrangements would be honored, but when the time came, she did not follow through on what was promised. That lack of accountability was frustrating and unprofessional. Communication could also be improved. Response times were often slow, and there were occasions when my messages/emails were read but not answered. I hope the company takes this feedback into consideration and works toward providing more consistent communication and honoring commitments made

There is no one I would trust more in property management or real estate. I worked with Tiffany for…read more5 years as one of her property managers before transitioning to a new career in 2016. She has a high level of integrity and is always striving to learn as much as she can about the new laws and practices for both real estate and property management. Not only did I work with Tiffany prior to switching careers, I used her to purchase our first home this month. This was not a large sale, in fact I would bet on the fact that it was one of the smallest ones (price wise) that she had dealt with all summer. However, even for such a small sale, Tiffany went above and beyond to help make this sale go through. I was 9 months pregnant and had difficulty making the inspections. Tiffany and her team stepped in to handle things when my husband and I physically couldn't. She checked on our property multiple times to keep up with the long list of inspection items that needed completed before settlement. I knew she was a good agent but this is the first time I had experienced her level of care and detail first hand. My husband and I will forever be grateful to her for making this sale go through during such a busy time in our lives.

Everyone here is amazing. I've worked with Tiffany for years now. They literally gave us one…read moreamazing tip after another. Every time they came out we tried to have things nice than before. Most home owners don't really invest in their property. When we moved in there was a jungle in the front yard. As it got more and more out of control Freedom decided to come out and get it cut out of there and put down grass. This made our lives incredibly easier. They re-did the roof while we lived there. The furnace died in a fireball (maintenance guy who was working on it let us know.) Anytime something went wrong they were there, being proactive always. Even now I think back on how nice everything was with them. My new home while it's amazing to own a house there's a LOT more responsibility to it. When I first moved in I had explained to the staff here that I wanted to get ready for owning my own home and they were super supportive. Whenever we did inspects I always got tips. They LOVE animals, and even made a special exemption for one of our babies that we rescued. I cannot thank them enough for all that they've done for my family and I. I just saw the deposit refund. I had incredible amounts of trouble moving, and even still the new house isn't set up well enough. 2 Days ago the sewer backed up into our basement... Carpeted... basement... @.@. The point is that they were INCREDIBLY generous with the deposit refund, they could have easily claimed a bunch more items for repair and yet they didn't. I couldn't have asked for someone better, and 10/10 would ABSOLUTELY rent from them again!

Quintessential service deserves recognition. Kim Riddle defines the term, "Real Estate…read moreProfessional." Well-versed in real estate law, county/city building and health codes, community/neighborhood and HOA/Covenant rules/regulations, there is no one else I would have considered to sell my home. "Above and beyond" describes the professional service she provides. She reaches across to the "other side" to get the information needed to make the transaction move forward without hesitation. Text, email, phone calls - all communication methods continually in use by Kim to ensure her client receives up to the minute information regarding their transaction. Relentless in getting the CORRECT information needed. Kim never compromises Real Estate Ethics; a transaction completed by Kim unequivocally ensures ethical, complete and compliant results. Kim sets the bar for real estate professionals. Her focus, attention to detail, timeliness and knowledge are second to none! We had an offer in 48 hours! Follow her advice for home updates and staging! She does not spare any expense in marketing your home with quality photos to capture the best features of your home.

Buying a home with Ingrid made me realize the difference between working with a realtor versus a…read morereal pro. Her dilligence and attention saved us thousands and got us into exactly the home we hoped to get within the time frame we wanted and at a great price. She expertly guided us through the entire process and eliminated all the stress of the home buying experience. I refer all my friends and family to her because I know she will take excellent care of them and protect their interests from beginning to end and is always willing to go to bat for every detail that is important to her clients. I am so grateful for her dedication, hard work and experience, it truly lead us home! |

Ingrid helped my husband and I buy and sell in the Manassas area in the summer of 2015. She is…read morefantastic. When we decided to list our house for sale, Ingrid came out, looked at our house, and gave us a list of things to fix. She gave us an idea of what she would list our house for if we fixed everything vs. leaving it as is. Once we got the repairs done, she had a photographer take pictures of our home and had some very professional-looking brochures made up. She also suggested that we list the house as "coming soon" while we were finishing everything up. Within ONE DAY, we had a contract on our house for full asking price. Since our house sold fast, we had to quickly find somewhere to move. Ingrid arranged her schedule so we could go look at houses at the most convenient time for my husband and I. Unlike when we bought our first house, Ingrid didn't show us a bunch of houses outside our budget; she actually told us not to get discouraged because she could find us the house we wanted in our price range. We only had to go out looking once to find the house we wanted. I can't count how many times Ingrid told us, "Don't worry, I'll take care of it." Ingrid is a very assertive negotiator and made sure everything was done just right and for the right price. She also has a ton of experience and a huge network of people she works with, so no matter what problem popped up, she always had someone to refer us to. We called her many times panicking about one issue or another, but she took care of everything, and we were able to close on both houses the same day without a hitch. Ingrid's knowledge, dedication and professionalism are invaluable and I highly, highly recommend her to anyone looking to buy or sell a home.

Your typical Harlem Ghetto Company. Do NOT expect to get your deposit back from these people…read moreeither. Not only will they keep your deposit but they will add on about another $2000 in repairs that they charged the last tenant and didn't fix. That's what happened to us. We moved in with shit in the toilet, stove and over dirty, carpets to have said to have been shampooed, they weren't and walls that hadn't been painted in over 8 years. The house has had no TLC from the landlord. But you'll pay for the caulking needed, grout in the floors that's falling out, cracked tiles from the house shifting and again you'll pay for the items they charged previous tenants for. Either walk down a street and San Fran and get robbed or sign up with Gateway... either way your going to get jacked, robbed and sued. STAY AWAY.

From the owner: Property Management, Rental homes, Condo Rental, Residential rentals, manage your rentalread more

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I…read morealso appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support.