Had to do some appliance shopping recently. After a friend did some recon and I looked at reviews,…read moredecided on Wes's in Boise. I highly recommend. Austin called me promptly when I left a message, was personable and helpful in person. (Been a while since I bought an appliance, so I asked every question twice. He was totally patient. NOTHING WAS TOO MUCH TROUBLE.) Delivery guys came during the window they gave me, messaged me when they were a little ways out, were personable, professional and thoughtful. I bought it Monday and it was delivered today. I washed a load last night. PERFECT! BTW, I just didn't want to ADULT on this one. They made it completely painless and I even got the President's Day Sale price.

We were very happy with Wes's. We arrived at the store, which, to be honest, isn't all that…read moreappealing. But, I'd rather they pass on that savings to their customers anyway. Dave was quite knowledgeable about the washers and dryers we were considering. No mean feat considering that Wes's gets brands from all over. The washers and dryers we looked at were new, maybe dinged, but otherwise quite usable. The store isn't huge, so we had maybe a dozen washers and dryers to look at. Our initial target was lower, but we couldn't pass on the fantastic deal Dave gave us on the Electrolux. We also got a new Samsung dryer--again, at a terrific deal. We chose to have the washer and dryer delivered. We received a call about 15 minutes ahead of time warning us that our delivery was imminent. Zak and Adam, the two delivery guys. took our old washer and dryer (a brief moment of silence please), and zipped in our new washer and dryer. All of it was clean, precise, and controlled. All told, it took maybe 15 minutes for the delivery. This actually wasn't our first purchase from Wes's. About six months ago we purchased an LG refrigerator. It too was professionally delivered and has worked great for us ever since.

Literally destroyed my $50k hardwood floors. And my drywall. And my fridge. And my stained glass…read morefront window. Asked "what's a runner rug"? Took my front door off the hinges, dropped it on themselves and knocked out the delivery guy. His head went thru my drywall. Then they tried to force my 100lb wife to sign a release of liability before running out the door. Fridge and house are destroyed. Fridge compressor bearing is making loud noise. No water. Dented misaligned doors. Told to email VIDEO (yes all on CCTV w audio) to Tyler. He just won't respond. I assume they're waiting for lawsuit service, and they're smart cause that's what I'm filling this week. In hindsight manager was trying to warn me not to use their delivery drivers. RUN from these jokers.

We bought an amazing refrigerator for have the price and Treg Deblieck was helping us so much to…read morefind the perfect one. Great store, great service, great price!

Spent a decent amount of money a few years ago. Purchased Carter Power Reclining Sofa, Love Seat,…read moreand Recliner by Flexsteel. Also purchased (2) Signature Kitchen Suite 36 inch gas pro range with 4 Burners and Griddle appliances. I give a 3 stars because the material on the furniture is worthless, however; the 2 appliances are working great! We were gulllible and purchased the extended warranty. The material failed within 10 months and we reported it just after the 1 year mark. CHF will not stand behind the product and do anything about the material fail and Flexsteel will not do anything about the material failure siting they rely on the retailer. So we are left with some expensive furniture that either needs to go to the landfill or we pay just as much to have reupholstered. We bought at Commercial Home Furnishings expecting high quality durable products. The furniture does not align with that expectation. Hopefully this helps future customers make an informed decision.

Just received the rest of our living room furniture, two beautiful upholstered chairs. They are…read moregorgeous! so happy! the young men who delivered them, Edgar and Azviel, were so professional and accommodating. They are a great reflection of your company! So happy we chose our furniture from Chf !

Bait and switch Placed an order for Dewalt products that…read morewere on sale for a reasonable price. Then, they canceled the order, stating that the items were out of stock. Giving an option to purchase again at a 100% price increase hours after they canceled the order. Horrible customer service and business practices.

This review is based on customer service alone. A few days…read moreprior I was shopping. I left my wallet not knowing. I discovered my missing wallet the next day trying to recall all where I had shopped. Today my Attorney called me to let me know they received a call from Lowes telling them they had my wallet. Thank You Lowes

Awesome business! Best selection of hardware (drawer pulls, knobs & door handles) I've seen. The…read moredesign team is great, Karen went out of her way to help us & gave us excellent advice. We bought our Blue Star cooktop & hood through DCB and we LOVE it! Their Blue Star display is complete with all appliances made in USA, crafted in Pennsylvania. If you are looking for quality & service look no further. Clint Rogers built my friends home and it was a Parade of Homes winner with high end features and attention to detail. Design, Build or Remodel this is a great choice!

The store part sucks but the kids in the install bay really go out of their way to do a great job…read more They assist in picking the correct equipment and take their time with the installs. Prices have certainly been going up but I guess something has to keep the lights on inside the failing store, Nate in the install bay truly does an exceptional job.

Bought a $500 TV. They told me that it would be delivered yesterday between 7am and 7pm. I waited…read moreall day and the delivery never came. Nobody called me to tell me that my appointment had been cancelled. I tried calling at 7:30pm but there were no agents available. Called again this morning and they expect me to wait a week for another delivery appointment. Absolute circus. Do not shop here.

We have purchased 4 large cost items from People's. 2 of the 4 were 5 star and involved…read moreappliances. The other 2 involved special order furniture and both times the delivery time was longer than expected or promised. On April 4th we ordered a bedroom set that we were told would take 8-12 weeks. On July 7th we were told it was on the truck enroute from Pennsylvania. On July 28 we were promised delivery no later than the 2nd of August as the truck was due on 7-31 or 8-1. Matt promised that it would be delivered Friday or Saturday depending on what day it arrived. The freight wasn't delivered to People's until Saturday morning. By the time delivery is finally made it will have been 18 weeks from purchase to delivery. After calming down I realized that the problem didn't lie with People's primarily. The reached out and explained the situation and satisfied me that they did their best but the delivery from manufacture to them was out of their control.

Bought a couch, bar stools, coffee table, a rug, a stove and a couple of washing machines from…read morethem. All turned out excellent quality except the cheap LG washing machine. It was wired wrong from the get-go and didn't use cold water. Most of the time service was good, but there were a couple of disappointing times over the years. I am sure that was because of the salesperson. The last sales person we had, though, was excellent.

I saw this store advertising on Marketplace with some great deals. I tried to buy a model they were…read moreadvertising but they said I had to come into the store. That seemed to defeat the purpose of selling online, but okay. When I went in the store it was a little crowded and chaotic. They didn't have any similar models to what was online. I was looking for a refrigerator, and most their models were over $1300, which is a lot. I just wanted an inexpensive, basic model, and they had nothing. While I was there the clerk was chatting with someone and the conversation extended to the point I couldn't get help, since I didn't want to be rude, but there was only one clerk so it would have been nice if he had just asked me briefly if I had any questions. So--nonexistent service, limited inventory, the models they did have looked very beat up--just not a great place, to me.

The more I think about this .. The madder I'm getting. I did nit want to have to wait for my…read moreapiance order to get here. So I used these guys.. Nice store by the mall in Boise by Cabela's. Appliances for Less".. It does not bother me if there's a scratch on the side. As long as I can't see it. Cant find one without a scratch anymore. But to tell me they always try appliances out before deliveries. And so they ran their labs bedding through my new washer. Are they crazy out of their heads! And bring it to me like this. Scratches everywhere on tge front door.. and the electrical cut. I am furious. These are both GE profile steam appliances. At $1599. Each. I'm livid!

Carter, Tim and Carson. THE BEST FELLAS!!! I called Monday. And by Wednesday I had my things. Super…read moreamazing job and service.

here is an update (see below for original review) :…read more we finally got out washer and dryer back, we were told that it was taken to the nampa store and they were waiting on a part for repair. well when they delivered it the delivery guy had a completely different story... said that the guys in nampa cleaned it out and its "working" hmm weird i was told you guys were waiting on parts well we have done about 5 loads of laundry and the washer is already back to not lulling water and its NOT our house that is the issue its definitely the washer. so now we are paying out of pocket to have a tech come out and hopefully truly repair it. complete bullcrap on centrals end. we will be making a complaint with the BBB just so its on file. we have been with central r2o for over 6 years now and up until the rent change in management it has been AMAZING and i recommended them to everyone! well now that "chris" has taken iver its been nothing but crap customer service and lies and no one knowing whats going on with anything. we paid off our SECOND washer and dryer set amanda convinced us to keep paying for the club benefits so it would have a warranty for one additional year and right after, the washer stopped working, they didn't want to do anything about it pushed me to sign a new lease on a new washer and dryer, my husband was very upset by this called them and asked why they weren't using the warranty to look into fixing the washer they then said they would, we were told to keep the washer and dryer they brought us as a loaner, they then gave us a date that they had someone coming to their warehouse to look at our washer, after that we kept getting texts about payment being due and we would call and be told to disregard the text that it was sent in error (this happened several times, and we were always told to disregard) the date that they were supposed to have someone out came and we called to be told no one showed us, this happened 3 more times and all in between we kept getting texts and would keep being told to disregard the texts. THEN chris calls yelling at us about how it can not be a loaner and that its been too long and all of this other stuff, this is the FIRST time we have heard ANY of this, he then proceeds to tell me they are going to bring us our set and pick up the set we were using as a loaner and he would have a tech come to my house. i hung up being so over this man yelling at me. my husband then called and chris told him what i said he said did not happen, and he proceeds to tell my husband we can keep this set and a tech will go to the warehouse to fix our washer, we have been in contact at LEAST once a week to be told techs are booked out but then to be given a date yet again that they said a tech would come, we called again after and they said yet again no one showed up and that they would get someone out there that week so we waited and were going to call this week (week of may 5th) for them to just call my husband yet again asking for a payment, my husband told them no and they needed to talk to chris. we said we would pay for this set if they cant get ours fixed but but we will want our set back, we just keep getting told "we have a tech coming" i am far over this situation with central and have seen MANY bad reviews all coming down to this "chris" guy my husband will be calling again when they open this morning to try to get to the bottom of it. i didn't want to leave a review but at this point i think its important i do.

This place is horrible. THEY WILL DISRESPECT YOUR WIFE AND HOME. I've paid two things off and…read morerealized they take advantage of people. I bought a 400$ tv for 2000. This is outrageous. They told me it was new but it was used. Total usury. Maybe just this store, But the mngr is a complete con. I was gone, one week behind, and they waited till I wasn't home and intimidated my wife. Bad co. Fir real

I went to this place got a couch a while back and we were moving and they came to get it while I…read morewas at work and no one was home they gave us attitude about the situation and told us this is the day we pick it up I'm not taking time off work to come home and let them pick up their stuff when I need to work they wanted to be rude about it and give me attitudes. I currently went in there to look at a TV and the guy was rude and told me we will not do business with you due 2 past business with you I asked what was the deal about our last business transaction and he said that it was about when they wanted to pick up their stuff we weren't there I'm sorry I have a job I have to work to pay bills and you want to have an attitude I will not recommend Aaron to anyone and we'll never go there again they're very rude and want to have you change your schedule around just to pick up their stuff due to the fact that I was just moving!