This place is horrible. THEY WILL DISRESPECT YOUR WIFE AND HOME. I've paid two things off and…read morerealized they take advantage of people. I bought a 400$ tv for 2000. This is outrageous. They told me it was new but it was used. Total usury. Maybe just this store, But the mngr is a complete con. I was gone, one week behind, and they waited till I wasn't home and intimidated my wife. Bad co. Fir real

I went to this place got a couch a while back and we were moving and they came to get it while I…read morewas at work and no one was home they gave us attitude about the situation and told us this is the day we pick it up I'm not taking time off work to come home and let them pick up their stuff when I need to work they wanted to be rude about it and give me attitudes. I currently went in there to look at a TV and the guy was rude and told me we will not do business with you due 2 past business with you I asked what was the deal about our last business transaction and he said that it was about when they wanted to pick up their stuff we weren't there I'm sorry I have a job I have to work to pay bills and you want to have an attitude I will not recommend Aaron to anyone and we'll never go there again they're very rude and want to have you change your schedule around just to pick up their stuff due to the fact that I was just moving!

The store part sucks but the kids in the install bay really go out of their way to do a great job…read more They assist in picking the correct equipment and take their time with the installs. Prices have certainly been going up but I guess something has to keep the lights on inside the failing store, Nate in the install bay truly does an exceptional job.

Bought a $500 TV. They told me that it would be delivered yesterday between 7am and 7pm. I waited…read moreall day and the delivery never came. Nobody called me to tell me that my appointment had been cancelled. I tried calling at 7:30pm but there were no agents available. Called again this morning and they expect me to wait a week for another delivery appointment. Absolute circus. Do not shop here.

The sales manager that tried to help us was terrible. She was very unprofessional & got an attitude…read morewhen we said that we were looking for a salt water hot tub, not realizing that they didn't sell salt water. We went to Snake River Spa & purchased a hot tub. The professionalism & customer service was excellent and didn't even compare to what we experienced at Bullfrog Spa. I would never recommend Bullfrog Spa.

From the owner: Bullfrog Spa's was established in 1995 in Salt Lake City, Utah. This Factory Store has been open…read moresince July 2020, however local spa dealers have sold the Bullfrog brand here in the Valley for over 20 years.

Thank you, Justin! I put in a Yelp request for service on…read moreour gas line to our stovetop. I received a courteous response from Justin quickly, exchanged a couple messages to diagnose the issue and he scheduled us within 48 hours. Justin showed up on time, provided the parts and service and then showed me his work and test to ensure my satisfaction and a reasonable price. Definitely will keep this locally owned family company on file and use them again as needed. 5 stars!

Responsive. Knowledgeable. Clear and thorough communication. Family owned business that is now my…read morego to company for my work horse household appliance. So blessed to have discovered this company. Justin and fam are top shelf professional and skill people!!

Had to do some appliance shopping recently. After a friend did some recon and I looked at reviews,…read moredecided on Wes's in Boise. I highly recommend. Austin called me promptly when I left a message, was personable and helpful in person. (Been a while since I bought an appliance, so I asked every question twice. He was totally patient. NOTHING WAS TOO MUCH TROUBLE.) Delivery guys came during the window they gave me, messaged me when they were a little ways out, were personable, professional and thoughtful. I bought it Monday and it was delivered today. I washed a load last night. PERFECT! BTW, I just didn't want to ADULT on this one. They made it completely painless and I even got the President's Day Sale price.

We were very happy with Wes's. We arrived at the store, which, to be honest, isn't all that…read moreappealing. But, I'd rather they pass on that savings to their customers anyway. Dave was quite knowledgeable about the washers and dryers we were considering. No mean feat considering that Wes's gets brands from all over. The washers and dryers we looked at were new, maybe dinged, but otherwise quite usable. The store isn't huge, so we had maybe a dozen washers and dryers to look at. Our initial target was lower, but we couldn't pass on the fantastic deal Dave gave us on the Electrolux. We also got a new Samsung dryer--again, at a terrific deal. We chose to have the washer and dryer delivered. We received a call about 15 minutes ahead of time warning us that our delivery was imminent. Zak and Adam, the two delivery guys. took our old washer and dryer (a brief moment of silence please), and zipped in our new washer and dryer. All of it was clean, precise, and controlled. All told, it took maybe 15 minutes for the delivery. This actually wasn't our first purchase from Wes's. About six months ago we purchased an LG refrigerator. It too was professionally delivered and has worked great for us ever since.

Got a dreaded error code on our refrigerator and they helped us texting me back in the morning…read morepromptly and helped me navigate parts warranty with manufacturer saving us a lot of money - Jesse was a great tech prompt, flexible, and communicative - highly recommended!

This is a business I highly recommend to others & I will be using them again in the future myself…read moretoo. Thats a big deal given that I've had rather abysmal experiences with multi other service providers... so I'm shouting this from the "Yelp Rooftop": Call these guys!!! I had them come fix my Samsung dryer when its heating element went out, & they also ran diagnostics on my Kitchenaid Dishwasher. I was charged a very reasonable trip charge (that then goes towards repair cost) so this is a legit affordable business to work with that's also competent. So many reasons to recommend this Business: - quick quote available via Yelp Project feature (Creates quick & easy contact online) -same day service available (Especially helpful if tenant involved!) -friendly & professional business ran by local people (Experienced on small & large projects) -Energetic & readily available techs that are accessibility friendly (Will text u & kept u informed in writing)

Literally destroyed my $50k hardwood floors. And my drywall. And my fridge. And my stained glass…read morefront window. Asked "what's a runner rug"? Took my front door off the hinges, dropped it on themselves and knocked out the delivery guy. His head went thru my drywall. Then they tried to force my 100lb wife to sign a release of liability before running out the door. Fridge and house are destroyed. Fridge compressor bearing is making loud noise. No water. Dented misaligned doors. Told to email VIDEO (yes all on CCTV w audio) to Tyler. He just won't respond. I assume they're waiting for lawsuit service, and they're smart cause that's what I'm filling this week. In hindsight manager was trying to warn me not to use their delivery drivers. RUN from these jokers.

We bought an amazing refrigerator for have the price and Treg Deblieck was helping us so much to…read morefind the perfect one. Great store, great service, great price!

My husband and I moved into a home with no refrigerator and needed one FAST. I saw Express…read moreAppliances' ad on Craigslist and we headed down to Boise from Kuna. Masks are required, but I forgot mine. Express Appliance supplied me with one so I could enter with my husband (THANK YOU!!) We found the frig we wanted and went with the financing option. It was super quick, easy and immediately approved! They gave us a fast delivery of 3 days and when Matt arrived to deliver, he was VERY nice and friendly which made my day! He put the frig exactly where I asked, was fast and professional! He made the interaction a pleasure! You have a great asset in Matt! Please let him know how much I appreciated him and how nice he was! We will tell our friends about Express Appliance whenever they need a new appliance! VERY IMPRESSIVE! Thank you so much, Matt and Express Appliance! You all ROCK!! A+++ Company!

They lure you by being extremely friendly and seemingly knowledgeable. They sent 3 different…read morefridges outs (same model, each one kept having issues) there was scrape on the door with last one. They kept saying they would come out and replace the door. They never did. And now the ice machine is broken, I have had to pay 400 dollars to have this fixed. Have left numerous messages to one of the owners and never heard back from any owner or manager. Stay away. They told me it was brand new and clearly it wasn't.

Bait and switch Placed an order for Dewalt products that…read morewere on sale for a reasonable price. Then, they canceled the order, stating that the items were out of stock. Giving an option to purchase again at a 100% price increase hours after they canceled the order. Horrible customer service and business practices.

This review is based on customer service alone. A few days…read moreprior I was shopping. I left my wallet not knowing. I discovered my missing wallet the next day trying to recall all where I had shopped. Today my Attorney called me to let me know they received a call from Lowes telling them they had my wallet. Thank You Lowes

Awesome business! Best selection of hardware (drawer pulls, knobs & door handles) I've seen. The…read moredesign team is great, Karen went out of her way to help us & gave us excellent advice. We bought our Blue Star cooktop & hood through DCB and we LOVE it! Their Blue Star display is complete with all appliances made in USA, crafted in Pennsylvania. If you are looking for quality & service look no further. Clint Rogers built my friends home and it was a Parade of Homes winner with high end features and attention to detail. Design, Build or Remodel this is a great choice!