Wow. This place is absolutely amazing. I've been coming here for the last 6 years. It's a family…read moreran business which I absolutely love & respect. They go above & beyond. Above & beyond. I can go into details & details about everything that makes them wonderful. But I'll give you the cliff notes about what makes Jim's Appliances such a wonderful place to go to. *The customer service is second to none. They make you feel at home, like family from the moment you walk in. Each person that works there has their own personality & style that goes perfectly with the store. They care, about their customers and their work. That sets them apart. *Their knowledge of their products. When you come in to ask questions, what would be best for your budget, your home, the layout.. their knowledge & options are infinite. They've all been working there long enough to know what does & doesn't work. Bottom line, they won't lead you down a path that is feasible or isn't to your liking. *Prices are extremely competitive. At the end of the day they want what's best for you. If you have a budget, they follow that budget & make sure you're getting the best for your money.

Gary the sales rep was awesome. The Deliverey Manager Chad is just plain unprofessional! Could not…read moreget a call back to confirm deliverey time from him. The gal that answered th phone at Jims looked for a schedule but said there wasn't one. I had a 10 minute heads up from deliverey crew. Started to remove my apliances and the crew was in a hectic hurry when they arrived. The crew foreman moved the old refrigerator out by himself so he got a running start to clear the threshold and proceded to smash the threshold of our brand new Renewal By Anderson custom front door with the dolly. No apology, just confusion when I asked him why his partner didn't help. Deer in the Headlights! Contacted Chad again about the damage and finally after numerous calls (he refuses to call back) his first response was "First I heard about it". Had to call him back numerous times again to check status. Again, no apology. Submitted a repair quote from Renewal via email and heard nothing. Days went by so I called Manager Stewart and explained our issue. No apology again and got the "It's the insurance companies problem". Our quote is only good for two weeks, they don't care! If you want cash and carry maybe they would bo worth it but don't expect help on ANY level from Jim's if you have any issue!!!! Don't beleive the "We are a family store BS! Only one star because you can't go negative 5.

Awesome business! Best selection of hardware (drawer pulls, knobs & door handles) I've seen. The…read moredesign team is great, Karen went out of her way to help us & gave us excellent advice. We bought our Blue Star cooktop & hood through DCB and we LOVE it! Their Blue Star display is complete with all appliances made in USA, crafted in Pennsylvania. If you are looking for quality & service look no further. Clint Rogers built my friends home and it was a Parade of Homes winner with high end features and attention to detail. Design, Build or Remodel this is a great choice!

Spent a decent amount of money a few years ago. Purchased Carter Power Reclining Sofa, Love Seat,…read moreand Recliner by Flexsteel. Also purchased (2) Signature Kitchen Suite 36 inch gas pro range with 4 Burners and Griddle appliances. I give a 3 stars because the material on the furniture is worthless, however; the 2 appliances are working great! We were gulllible and purchased the extended warranty. The material failed within 10 months and we reported it just after the 1 year mark. CHF will not stand behind the product and do anything about the material fail and Flexsteel will not do anything about the material failure siting they rely on the retailer. So we are left with some expensive furniture that either needs to go to the landfill or we pay just as much to have reupholstered. We bought at Commercial Home Furnishings expecting high quality durable products. The furniture does not align with that expectation. Hopefully this helps future customers make an informed decision.

Just received the rest of our living room furniture, two beautiful upholstered chairs. They are…read moregorgeous! so happy! the young men who delivered them, Edgar and Azviel, were so professional and accommodating. They are a great reflection of your company! So happy we chose our furniture from Chf !

I saw this store advertising on Marketplace with some great deals. I tried to buy a model they were…read moreadvertising but they said I had to come into the store. That seemed to defeat the purpose of selling online, but okay. When I went in the store it was a little crowded and chaotic. They didn't have any similar models to what was online. I was looking for a refrigerator, and most their models were over $1300, which is a lot. I just wanted an inexpensive, basic model, and they had nothing. While I was there the clerk was chatting with someone and the conversation extended to the point I couldn't get help, since I didn't want to be rude, but there was only one clerk so it would have been nice if he had just asked me briefly if I had any questions. So--nonexistent service, limited inventory, the models they did have looked very beat up--just not a great place, to me.

The more I think about this .. The madder I'm getting. I did nit want to have to wait for my…read moreapiance order to get here. So I used these guys.. Nice store by the mall in Boise by Cabela's. Appliances for Less".. It does not bother me if there's a scratch on the side. As long as I can't see it. Cant find one without a scratch anymore. But to tell me they always try appliances out before deliveries. And so they ran their labs bedding through my new washer. Are they crazy out of their heads! And bring it to me like this. Scratches everywhere on tge front door.. and the electrical cut. I am furious. These are both GE profile steam appliances. At $1599. Each. I'm livid!

Most unwelcoming store I have been in! Other than the receptionist saying Hello. Other…read moreassociates were doing nothing and would not acknowledge me. From reading the other reviews sounds like things haven't change.

Despite covid and no appointment Sheree let us in to see if they carried lighting suitable for our…read morenew home. Amazing designer lighting choices and great discount prices.

The store part sucks but the kids in the install bay really go out of their way to do a great job…read more They assist in picking the correct equipment and take their time with the installs. Prices have certainly been going up but I guess something has to keep the lights on inside the failing store, Nate in the install bay truly does an exceptional job.

Bought a $500 TV. They told me that it would be delivered yesterday between 7am and 7pm. I waited…read moreall day and the delivery never came. Nobody called me to tell me that my appointment had been cancelled. I tried calling at 7:30pm but there were no agents available. Called again this morning and they expect me to wait a week for another delivery appointment. Absolute circus. Do not shop here.

We have purchased 4 large cost items from People's. 2 of the 4 were 5 star and involved…read moreappliances. The other 2 involved special order furniture and both times the delivery time was longer than expected or promised. On April 4th we ordered a bedroom set that we were told would take 8-12 weeks. On July 7th we were told it was on the truck enroute from Pennsylvania. On July 28 we were promised delivery no later than the 2nd of August as the truck was due on 7-31 or 8-1. Matt promised that it would be delivered Friday or Saturday depending on what day it arrived. The freight wasn't delivered to People's until Saturday morning. By the time delivery is finally made it will have been 18 weeks from purchase to delivery. After calming down I realized that the problem didn't lie with People's primarily. The reached out and explained the situation and satisfied me that they did their best but the delivery from manufacture to them was out of their control.

Bought a couch, bar stools, coffee table, a rug, a stove and a couple of washing machines from…read morethem. All turned out excellent quality except the cheap LG washing machine. It was wired wrong from the get-go and didn't use cold water. Most of the time service was good, but there were a couple of disappointing times over the years. I am sure that was because of the salesperson. The last sales person we had, though, was excellent.

Does really well with customer service and they offer wide selection and quality furniture. Would…read moreabsolutely recommend RC Willey!

They simply are not customer friendly. It is all about them making their money off you and not…read morecaring if your satisfied. The warranty is a joke because they don't actually make appointments. If you need to use your warranty you have to take the entire day off work because they give you a date but not a time when they will be at your home. You get a text the night before giving a 4 hour window but you still have to clear your entire day because you don't know if they'll be there morning or afternoon. I have scheduled 4 times for same issue which means I have had to devote 4 days to RC Willey trying to fix a sofa I bought 3 months ago. Total disrespect of my time and schedule

Literally destroyed my $50k hardwood floors. And my drywall. And my fridge. And my stained glass…read morefront window. Asked "what's a runner rug"? Took my front door off the hinges, dropped it on themselves and knocked out the delivery guy. His head went thru my drywall. Then they tried to force my 100lb wife to sign a release of liability before running out the door. Fridge and house are destroyed. Fridge compressor bearing is making loud noise. No water. Dented misaligned doors. Told to email VIDEO (yes all on CCTV w audio) to Tyler. He just won't respond. I assume they're waiting for lawsuit service, and they're smart cause that's what I'm filling this week. In hindsight manager was trying to warn me not to use their delivery drivers. RUN from these jokers.

We bought an amazing refrigerator for have the price and Treg Deblieck was helping us so much to…read morefind the perfect one. Great store, great service, great price!

I had made a reservation to rent a Uhaul from The Home and Garden Store on 4291 S CLOVERDALE RD…read moreBOISE, ID 83709. I received a confirmation and everything seemed normal. When we went to pick the truck up, there was no one there to give us the keys, or answer our questions. There was a number to call, I believe it was the owner, Charlie. When we called, we were told , no one is there, and no other assistance. I understand things happen, but the complete disregard to the customer was awful. Do better Charlie . I appreciate the response, Charlie. They may want to change the contact info to someone else that is there full time.

Went looking for a specific trees, which I didn't find, but the place was clean staff friendlyread more