The Appliance Company is a business characterized by responsiveness, expertise and integrity…read more Our LG refrigerator was showing a compressor fan fault (CF E) and had ceased cooling. Josh called within 24 hours, diagnosing the fault to a seized cooling fan for the compressor whose overheating failsafe kicked in and powered the compressor off. The replacement had to be sourced from out of state but arrived when promised and all is well. It would have been easy for an unnecessary compressor replacement to be 'required' (over $1000) where all that was called for was an inexpensive fan replacement for one quarter the cost. This is an honest family owned business - no upselling, no sales talk, just great expertise. Recommended without reservations.

Our Bosch dishwasher posted an error code. After researching the problem, I knew I couldn't fix it…read moremyself. I called the Appliance Company. Response was immediate. Josh showed up when promised. Problem fixed. Josh took the time to explain what caused the issue and provided suggestions on how to avoid it in the future. Excellent service, great people, and fairly priced. Highly recommend.

My husband and I moved into a home with no refrigerator and needed one FAST. I saw Express…read moreAppliances' ad on Craigslist and we headed down to Boise from Kuna. Masks are required, but I forgot mine. Express Appliance supplied me with one so I could enter with my husband (THANK YOU!!) We found the frig we wanted and went with the financing option. It was super quick, easy and immediately approved! They gave us a fast delivery of 3 days and when Matt arrived to deliver, he was VERY nice and friendly which made my day! He put the frig exactly where I asked, was fast and professional! He made the interaction a pleasure! You have a great asset in Matt! Please let him know how much I appreciated him and how nice he was! We will tell our friends about Express Appliance whenever they need a new appliance! VERY IMPRESSIVE! Thank you so much, Matt and Express Appliance! You all ROCK!! A+++ Company!

I purchased a used dryer here 4 years ago, I had them deliver it, set it up & haul away the old…read moremachine & it's been working great! Based on that experience, I'd give them 5 stars. I took off a star bc I returned recently as I needed to purchase a set of stackable machines, but unfortunately they stopped selling used appliances, which was very disappointing. Customer service is excellent, they take care of you the moment you walk through the door, & are very professional. Prices are as low as you can get for new machines. If I was looking to buy new, I would purchase from here.

This is a business I highly recommend to others & I will be using them again in the future myself…read moretoo. Thats a big deal given that I've had rather abysmal experiences with multi other service providers... so I'm shouting this from the "Yelp Rooftop": Call these guys!!! I had them come fix my Samsung dryer when its heating element went out, & they also ran diagnostics on my Kitchenaid Dishwasher. I was charged a very reasonable trip charge (that then goes towards repair cost) so this is a legit affordable business to work with that's also competent. So many reasons to recommend this Business: - quick quote available via Yelp Project feature (Creates quick & easy contact online) -same day service available (Especially helpful if tenant involved!) -friendly & professional business ran by local people (Experienced on small & large projects) -Energetic & readily available techs that are accessibility friendly (Will text u & kept u informed in writing)

Got a dreaded error code on our refrigerator and they helped us texting me back in the morning…read morepromptly and helped me navigate parts warranty with manufacturer saving us a lot of money - Jesse was a great tech prompt, flexible, and communicative - highly recommended!

The customer service is outstanding. I had a warranty repair and then an exchange on the same item…read more I was treated with kindness and respect from all R.C. Willey associates. The response time to my warranty exchange was very timely. I highly recommend the store in Boise, ID.

They simply are not customer friendly. It is all about them making their money off you and not…read morecaring if your satisfied. The warranty is a joke because they don't actually make appointments. If you need to use your warranty you have to take the entire day off work because they give you a date but not a time when they will be at your home. You get a text the night before giving a 4 hour window but you still have to clear your entire day because you don't know if they'll be there morning or afternoon. I have scheduled 4 times for same issue which means I have had to devote 4 days to RC Willey trying to fix a sofa I bought 3 months ago. Total disrespect of my time and schedule

A1 Quality Appliance is punctual, efficient, and professional…read more I was given a two hour window when the repair person would show up. They (a trainee accompanied the job) arrived at the beginning of that window and immediately greeted me with a smile and introduction. They put on booties before entering my house. While they said they had never seen a fridge water filter get stuck the way mine was, they immediately knew what to do and were done in under 30 minutes. They went on to explain what they'd done, cleaned the entire area of any evidence they were there, and even gave me a discount since the problem was not caused by actions on my end. I recommend A1 Quality Appliance to anyone requiring service or repair to their appliances.

Terrible company. I called them because my washing machine and my dishwasher were having issues…read more The Tech came to my house and did only 2 things. He put a cup in the dishwasher, and a towel in the washing machine. After running them both he told me that the dishwasher leaks and doesn't have enough water pressure and the washing machine isn't making the noise right now. Then he essentially told me there was nothing he could do for either because the dishwasher was too old, and the washing machine wasn't making the noise while he was watching. He didn't even attempt to look for the source of the noise it has been making. The total was $340 dollars, to tell me that the dishwasher leaks and the washing machine wasn't making the noise right now. Obviously, I can see that. I called the office and the woman essentially told me there was nothing she could do. Apparently that is what this company considers "Quality Appliance Repair".

Absolutely Happy With the quality of Service ! Thanks ! They were on time and saved me A…read morelot of Money !

My husband and I have lived in Boise area for over 40 years. Our 10 year old Bosch dishwasher had…read morestopped draining. When I called to get it fixed, Reanna asked for the model number in order to send out the right parts to fix the problem! Roberto arrived on time, was very polite, and respectful. He fixed the draining issue. We also had him install new hoses a few days later under the sink to prevent a future problem. We didn't have to pay for a second service call for him to fix the hoses. Great value, I would highly recommend Home Appliance Service.

They were very responsive for a difficult and unusual problem we had with our oven involving the…read morecleaning function. The service person was pleasant, efficient, and knowledgeable. After estimating the task, he came back as scheduled, had the parts sent to our home, and completed the job. He kept a clean and organized work area and brought with him all of the equipment he needed. We couldn't have asked for more.

I don't understand this way of doing business. I made a repair appointment, then they started…read moretexting me for a payment before they even came out!! I assumed it was another spammer trying to get my credit card information. When I didn't send the $, they cancelled my appointment. When I called them 3 times, they wanted me to talk to an AI agent!! Frustrating to say the least. I would never pay in advance for a service I haven't received!!

We needed a fridge ASAP. We had ordered one in November from someone else, and after 2 months, it…read morestill wasn't in. I canceled that order and started looking for something else. After 3 stores, we landed at Peoples in Weiser. Sally was awesome, and she helped us determine what was available right then, (which was anything on the floor) and when we could get it. We ended up buying the entire appliance suite from her, and the fridge was just delivered. The delivery guys, Daniel and Jose were super cool and went above and beyond to make this work. There was only 1 door that would accommodate the fridge, and it has some weak stairs going up to it. These guys worked for almost 2 hours on a solution that would work. They had to remove the door from my house, and they were quick to get it back on since it was about 30 degrees outside. They also tolerated my 3 barking dogs this whole time. They were very professional, polite and took great care of the refrigerator. I hope it is easier for them when they have to bring the other appliances! We will never go anywhere else. The selection was fantastic, the prices were great, and the employees couldn't have been better! Thanks, Sally, Jose, and Daniel.

We have purchased 4 large cost items from People's. 2 of the 4 were 5 star and involved…read moreappliances. The other 2 involved special order furniture and both times the delivery time was longer than expected or promised. On April 4th we ordered a bedroom set that we were told would take 8-12 weeks. On July 7th we were told it was on the truck enroute from Pennsylvania. On July 28 we were promised delivery no later than the 2nd of August as the truck was due on 7-31 or 8-1. Matt promised that it would be delivered Friday or Saturday depending on what day it arrived. The freight wasn't delivered to People's until Saturday morning. By the time delivery is finally made it will have been 18 weeks from purchase to delivery. After calming down I realized that the problem didn't lie with People's primarily. The reached out and explained the situation and satisfied me that they did their best but the delivery from manufacture to them was out of their control.

Exemplary service from RHONDA at the self-check at Meridian, ID location on Wed., 9/16/26,…read morenoon-ish. Talk about loving her job, being so knowledgeable and helpful and POSITIVE! She is an asset to your location! I had multiple problems checking out and she made sure they were addressed - my problems, not caused at all, with the store. What an asset, Lowes! Please give her my thanks. She might remember I was the customer who had multiple problems checking out and paying for packing tape. Check-out should have been simple. Was not and she made it all work and I can't thank her enough! :)

Rod from Plumbing was incredible--he went above and beyond to help us figure out how to insulate…read moreour water filter and make it work in our rental without changing any of the current plumbing. He even made sure we had all the right parts! We had tried other stores taken the wrong parts back and were feeling defeated. We are so thankful Rod to the time to help us find a solution!

Nothing is worse than having your dishwasher break in the throughs of holiday baking and cooking…read more Western Appliance repair came to the rescue within the same week, diagnosed and fixed the problem in under hour and half. The whole motor had to be yanked out and replaced. Now it runs better than ever!!!! 10/10 would recommend. They also do a discount if you pay cash. Serviceman was prompt, reliable, communicative, and did the work well. Hopefully we won't need them again, but we know who to call if we have any future appliance issues.

Professional and efficient service. Refrigerator repair saved having to buy a new one!read more