At first, these guys were fantastic. On time, straight forward, no BS…read more As time went by, more and more "complications" arose none of which seemed to be their doing. Due to inept communication, the slab of granite we had picked out somehow ended up in someone else's kitchen. We had already waited several weeks longer than we were supposed to originally, and now....... We'll add an additional 10 weeks. We had an appointment for their install crew to come and install the counters. That was between 9-10 in the morning. After waiting the entire day with not do much as a phone call, we decided to give up and go eat. As we were leaving, they're install pulled up in front of our home. The two guys got out of the truck and said we're here to install your counters. This was about 6:30 in the p.m. When I asked you to where the hell they had been and why we receive no notification they said that they were in McCall finishing up a job and that they were busy. They figured that we would be around when they showed up and that we wanted to counters installed bad enough that we would like to go ahead and do it. I told them to pack her crap up and get out of there and reschedule, we were done for the day. Finally the day of installation came. After several hours of working on putting the counters in the kitchen, they had left telling us the job was finished. Standing in the kitchen looking down on the countertops I about fell over. Being a contractor I have an eyeball for lines and such, however, one does not need to be a Carpenter to see how bad of a screwup this was. What was supposed to be a 90° angle cut ended up being a 97° angle cut. When we spoke to Big Wood Cabinets they sent the rep out to take a look. Of course she tried to come up with all kinds of roundabout excuses and reasons why it was the way it was the bottom line it was screwed up. He was Going to check in to finding out about having it replaced. After several days of negotiating back-and-forth he asked if we would be willing to except the countertop as it was and reduce the price for doing so. We agreed telling him that we would like at least a 20% reduction on the price of a granite slab that was miss cut and looks well looks terrible. That was agreed. Looking further into it not only was the countertop miss kit for the cabinets were installed just a little bit out of square as you can see in the pictures. These guys are supposed to be professionals?During the installation process of the cabinets, we had noticed flaws in the faces of the drawers and cabinet doors. Some were warped, some had chips taken out of them. Every time we inquired about such we were told to go ahead and wait until the end and we would do a final walk-through and then submit a claim under the warranty for the damage pieces and they would replace those parts. Well 7-8 months past the finish time of the cabinet installation and countertops we still have received no discount on the countertop after paying full price and we have received no parts or pieces to replace those damaged ones or defective ones. When calling Big Wood Cabinets we are told basically to shove it and they weren't going to do anything about it. You can see in the pictures how bad some of the damage was. Would you accept this in your home for all the money they charge? Wells Farfound one of our brand-new kitchen towels watered up underneath one of the cabinets looking like this. Bottom line these guys don't stand behind their word for a damn thing. They are liars and they're cheats. Not the kind of business dealing I would expect from a fellow native Idahoan.

My wife and I spent couple hours with Jenni yesterday She is FANTASTIC. We were very honest and…read moretold her we planned use her to look at stuff and pick brains but doubted we would buy anything. She never promoted or pushed anything but answered questions and pointed out challenges we not thought of. AND we aren't newbies. We have had 4 kitchens done in remodels and new custom houses and kind of know the program and what we' need and like and what we value. She was just great. So great we almost turned the planning to her and have a preliminary quote and will likely get a design from her and we hope be able to buy from her. As for work, quality etc I just hope they are as good as her

We used Capell's to put in new carpet and laminate. They were extremely friendly. I love that they…read moreare local and family run. We wanted to match a laminate that we had previously put in and even though they didn't have it in stock, they helped us locate it and put it in so it matched perfectly. Prices were competitive. They were timely and had great follow up. We felt very well taken care of.

Removed carpets out of 3 bedrooms and stairs. Matched a 10 year old engineered wood floors…read moreperfectly. Installed perfectly. Crew as very professional, efficient, and friendly. Accomplished as promised in a day and a half. Cleaned up well after themselves. Loved the whole experience ! Will use them again for sure

After months and months of research and quotes and bids and blah blah blah...we finally found NRG…read moreFlooring! Talk about a true gem and a total find! The service from the salesman to the sales floor people to the actual installation crew... 100%, A+ and Superb! The carpet and pads that they use are all top quality but definitely affordable. They have a very wide selection but if you have something else in mind they will try to get it for you. The installation was super quick and very clean. I had about 1200 sqft of carpet and pad removed and then installed. They absolutely turned what was beginning to be VERY stressful and budget bursting experience into a pleasant and budget friendly experience. We love our carpeted rooms and everyone that comes over gushes over the comfort and beauty of them. If I could give 10 stars I would in a heartbeat!!!

Called these bums for a quote and watched the estimator walk around confused in my living room for…read more15 minutes trying to use his high speed IPad program to measure a square room. I suggested a tape measure but he didn't know how to use one. Go figure. After that show I asked how long on the estimate? He said real soon. Well, three weeks later and no estimate. Guess he can't use email either. Maybe he's making too many trips to the Ontario weed shops. I wouldn't let these 's measure my dog for a diaper. Cheers amigos!

We had hard wood floors installed after having LVT. Nancy recommended that Mike do our…read moreinstallation. We had to wait for him and it was well worth it. We could not be happier with the results. Our home looks like a million (no maybe 2 million dollars.) Mike and his crew did an OUTSTANDING job. They were always on time and very professional. Literally, we cannot stop looking at these floors. They are gorgeous.

Upon discovering that Majestic sold the wood floor product I was looking for, I sent a cold message…read morerequesting a price. To be honest, I wasn't even really expecting a response after similar messages to vendors went unanswered. Project Manager Amanda responded the next day and provided the information that I was looking for - no pressure, upsell or additional questions asked. She was SO great that we ended up getting ALL of our tile, wood flooring and installation products through her. Smart, responsive, patient, knowledgeable, timely, helpful - the list goes on and on! She was on top of everything that we needed - truly couldn't have done it without her help. I will be recommending Majestic, and namely Amanda, to all of my family and friends for their flooring needs!

They did a great job refinishing. But later we wanted more hardwood installed in the living room…read more When I had some carpet taken up and had matching hardwood installed/extended, the seam was very visible. They came out to fix it but it still is very visible and bugs me every -single -day.

Outstanding results! We had Levi come out to our home to…read morediscuss refinishing our solid oak floors and adding addition oak flooring in the living room. (The previous home owner had a dark walnut finish that I had no idea how it could be lighted to a natural oak finish). Levi assured us that he and his team could do the job and we would be pleased with the results. Well, we were more than pleased! If it were possible to give more than five stars, Levi and Integrity hardwood refinishing would get it! Our floors are absolutely stunning! You cannot discern where the old floor ended and the new floor begins. In addition, our white baseboards were left intact and undamaged during the entire process. If you are ever considering refinishing your hardwood floors, don't hesitate to call Levi! He and his team are truly professional craftsman!

I accompanied my mother to IFS to start the process researching flooring options. We mainly dealt…read morewith Jennifer, but Katie also lent her expertise to answering our questions. Both ladies were knowledgeable and kind. They were attentive but not at all high pressure salespeople. We went to Great Floors later in the day to continue our research. Our experience there could not have been more different. The salesman was dismissive and rude. He then left us to look at the displays and never checked on us again. Great Floors had a larger selection, but most of displays lacked pricing information and no person there to answer our questions. We were the only people in the store. We haven't bought yet, but we ARE going back to IFS and working with Jennifer and Katie.

We recently replaced the 23-year-old flooring in our house. Idaho Floor Supply did an OUTSTANDING…read moreJob. It started when we met the owner Robbie. He explained what our options were and what we could expect during the remodel. The front-end staff Katy and Jenn were very helpful. They answered our phone call and kept us informed about time lines. Anthony and his crew were top-notched. Their installation was EXCELLENT. They were respectful of our house. They showed up when they were supposed to, cleaned up after themselves and helped us to store the extra pieces. As in all large projects they was a glitch. Robbie and his team recognized the problem and made it right. This is all you can ask for. I will probably never have to replace my flooring again. If I did, or if you need new flooring, you could do better than Idaho Flooring Supply.

Very responsive and courteous. Look forward to future opportunities to work with them.read more

I chose three different closet contractors for estimates before settling on Lisa and her Space Envy…read moreteam. Although not the cheapest option, she was competitive and refined and customized the project multiple times to fit our needs and budget.i had a small closet that needed to accommodate two active adults with shoes, gear, etc. Lisa did a good job of communicating along the way and kept me informed as the project developed. She was able to work around my busy travel schedule and get my project installed in less than a full day, after scheduling it within 24 hours! Adam and his partner were professional and cleaned as they went. I trusted them in my house implicitly and they did a great job, especially with demolition. Overall I'm very pleased and would book them again for another project.

Thank you Adam, Thank you Lisa, and Thank you Chay!!!! We had our beautiful garage cabinets…read moreinstalled late summer 2021 and a bit of a problem arose in the placement of one of them. I called and talked to Chay and in less in a week the problem has been solved!!!! Space Envy not only provides beautiful and quality products, but their service is amazing ... even months after installation. These days it is hard to find businesses that are customer oriented, but Space Envy is the best!!! We are so happy all the way around and our garage is beautiful, to boot! Thanks so much for all your help. We are so grateful. Brad & Charlene