My second visit to SunPro, and I base my review solely on my interaction with Charlie Whitley, and…read moreJeff, who today took time to explain staining procedures n new Fiberglass doors I purchased today. I ended up here on a recommendation from another store in Caldwell. The two people wo greeted me two weeks ago at the front registered were very friendly and helpful and pointed me in the direction I needed to be at. This is where I first interacted with Charlie. Charlie took great care to explain my options, show me some examples, and then sent me home with material to make our decision on for new doors. The customer service I received then, and what continued through today is what other places need to learn from. My emails were quickly responded to and no question was left unanswered. Because of this, SunPro gladly received our business. I don't often get down to this part of town since I live several miles away, and yes, there are two decent "box" stores closer to my home, but I will go out of my way to shop here first to support and continue the kind of service I received. They carry what you would normally expect from a lumber and hardware store, but I'm guessing they will go out of their way to make sure whatever it is you're buying is truly what you need or offer alternatives of need be.

Very nice people. Well intentioned. However, they put our shower walls in crooked & had to scab…read morepieces in to make it look straight. The shower door leaked. They made a second trip to try & fix that, but it still leaks. We will go a different direction next time for sure. We also never received the care kit that was supposed to be included.

We were referred to Custom Marble by the good folks at Standard Plumbing, and we are so very…read moregrateful! They greeted us like an old friends the minute we walked in, and had all the answers we had been searching for! They built us a custom top for our vanity at about half the price of the big box stores. They worked with us even when we had to change the installation date three times. We like to buy from local businesses whenever we can, so we are thrilled to have found this wonderful company.

I called looking for a rosette iron as a last-ditch effort cuz no other place in Boise have them…read morethat I could find... The proprietor that answered the phone was pleasant and let me know exactly how to find her store... She showed me right where they were. Really nice selection of high quality kitchenware. The only downside is you have know exactly where the store is, as they do not have a large sign, only a window sign. And then you have fun with Downtown parking.... This could be a very dangerous store for me.

I just discovered this store this year. I've changed my shopping habits recently to focus on buying…read morelocally first and found this shop while walking around downtown. They had a lot of great cooking tools I hadn't seen at the chain stores. Plus they have some great locally made goods. I bought some beautiful handmade holiday napkins that were made locally that I decided to give as gifts. And there were more goodies that are on my after Christmas wishlist. Definitely worth a trip to check out what they have to offer.

The location in Boise is closing and as of today there's not much to grab as a deal with the…read morebloated 20% off. I don't have much sympathy for BBB as they had their time in the sun and chose not to innovate and be price competitive. The 20% mailed coupons were good but once they lowered their quality and no longer carried the brands that they had, they lost a lot of marketshare. Who really needs a ten pack of hangers made from birch trees organically grown outside of Portland Oregon for $70.00. No one does. Chalk it up to Walmart, Target, and Amazon laying waste to the those that can't keep up.

I've been searching for a replacement mattress topper that will hold the foam pad I already…read morepurchased for months with no luck. I called BB&B this morning and a very nice young lady found what I needed on line. I asked if I came to the store if she would assist me. Savanna was very knowledgeable, sweet and helpful!! She found exactly what I needed, ordered it for me and assured me that if I didn't like it when it arrived to bring it back to the store for a full refund and she'd be happy to help me search further!! How refreshing

Cutting Edge Kitchens did an amazing job with our countertops and backsplash. From fabricating to…read moreinstall, it was an easy process. Ben and his crew were great to work with and their expertise and attention to detail came through. The work was completed on time and on budget. We will gladly work with CEK in the future. Melanie L

Wow, please avoid these guys. We hired them for a kitchen remodel and it was an awful experience…read more It was an unorganized process and the work was bad: -subcontractors would show up on the wrong days (which was rough having to rearrange my own work schedule), the countertops were incorrectly cut, countertops incorrectly installed, tile caulking cracking, cabinets were installed unlevel, shelves were installed unlevel, handles were installed unlevel, caulking left all over cabinets, brand new paint damaged/scratched due to rolling shelf install, sloppy electrical work was done that we had do redo ourselves, dishwasher install never completed, unfinished baseboards and sloppy baseboard install. As homeowners, we had to bring up all the issues as they happened since there was no oversight from Cutting Edge on our project. This resulted in subcontractors making multiple visits and we're even left with items on the list that were never fixed. We've been left to complete/fix on our own and resulting in having us spend more money to buy additional materials. Upon our final invoice for the remaining 10% of the quote, we asked to speak with the owner about all these issues. At the end of the day, we simply requested to have some discounts applied for all the issues and the unresolved issues and the response was unreal. We were blamed for all of their messed up work and claimed they had several additional charges from subs bc they had to come out and fix their work that was poorly done in the first place. We were also threatened with legal action by the owner because he was unwilling to take ownership of any errors and come to a fair agreement with the final invoice. In conclusion, do your research, and avoid Cutting Edge Kitchens at all cost.

My experience with treasure Valley kitchen and bath was superb. They were responsive and had plenty…read moreof choices of finishes for cabinets and hardware. They were great to work with, even with the normal snags that would come along with doing a new kitchen. Bryan and his guys made sure everything was right. Highly recommend. Pricing was great. And in the show room they even have a natural setting to make good informed decisions. I went from a Zero Kitchen to a hero kitchen in 8 weeks. Wonderful!

What a joke. These guys say they'll get back to you, but then never answer the phone or return your…read morecall or respond to email. I can understand if you're too busy to take the job, but this is just plain rude.

I am a professional remodeling contractor and have been in business since 1996. My company has done…read morehundreds of bathroom remodels. This has been my Bestbath experience. I completed a bathroom remodel for a severely handicapped, one-bath household and installed a Bestbath pan. The shower pan developed two sizeable holes after a number of uses. The failure was the result of a defective manufactured process from Bestbath. Bestbath acknowledged that their product had failed and reimbursed the cost of the shower pan. Since then, I have been working with Heather Sullivan @ Bestbath to be reimbursed for the labor to remove and replace their defective product, which was a challenging task. The remaining balance on this invoice has been unpaid. Our company has always gone the extra mile on warranty and service and now I am giving Bestbath the opportunity to do the same. I will remove this review once our company has been fully reimbursed for Bestbath's defective shower pan.

Good "concept"-POOR execution/service This is lengthy, but…read moreworth the read if you are considering this product! I purchased two of their tub/shower single piece units with a smooth gray finish. I spent twice as much as I would have on other units trusting their statement of being "best quality". HOWEVER, the first two units arrived scratched on the surface, scratched behind the gel coat, vertical lines throughout the gray finish color, swirly buff marks across the entire thing as well as a wavy look. (all reflections were distorted) Took over a week and about 10 phone calls (plus about 19 emails between them and the dealer I went through) to get someone out to look at them (during which time I was lied to about scheduling, avoided when calling them and dismissed as not knowing what I was talking about because I am not a professional). Finally got new ones on the way with the "guarantee" they would be show room quality. When inquiring about removing my old units I was told to get rid of them. This would cost ME money for THEIR mistakes. They also blew off the fact that it would cost me money out of pocket to have the units removed from the house and the old ones replaced. Still have not reconciled this portion... After another 10 days they finally arrived. Most issues were corrected except for the swirly buff marks and waviness. I was told this is just part of their product because of the way they are produced. "If I would have got it in white and with a subway tile texture I would not see the waviness" is what I was told by their management. I was also told that the gray color has caused them some production issues in the past and it shows more flaws than white. Why would you sell a product that you KNOW is not right and of "best quality". Their website doesn't tell you that if you get the smooth finish you will see waves in it, nor does it sway you away from the gray color if you want an actual quality product... After much headache/lost time/delays in build I now have very expensive tubs that are not of the quality they claim to produce because they just tell me "it is my opinion" that they are not good quality and "sorry you feel that way". They have been very dismissive of what I expect as a customer through this entire process. I guess I am not worth making happy because I am the little guy (home owner) not the big contractor buying more than these 2 units. Do what you will, but I hope if you buy one of these you get what you want the first time. If you aren't happy with the first shipment, good luck getting them to do anything more than push you aside hoping you give up and except the junk they have sent you.

I was so happy to find really high-performance kitchen appliances right here in Boise ~ AGA and…read moreFulgor Milano, among others. I was especially happy to find ranges with induction cooktops, like the 48" AGA Elise. LUXX has all of these and so many more choices. Beautiful refrigerators that look like they belong in a 5-star restaurant kitchen, made by Fhiaba. LUXX also has an amazing selection of furniture-grade bathroom vanities ~ from really tiny ones all the way up to modular vanities of more than 100" in width. Lots of colors and styles to choose from too. Great customer service ~ Dave, the owner, really knows his products well. Their follow-up service after I placed my order was outstanding. I'll definitely be going back to LUXX Kitchen and Bath!

From the owner: LUXX Kitchen and Bath is a family-owned local business in Idaho's Treasure Valley, offering a wide…read moreselection of high-end kitchen appliances (AGA, Fulgor Milano, Irinox, Fhiaba, Capital and more) as well as beautiful bathroom vanities from James Martin, Fairmont, Bemma and Baden Haus, among others. Our sales staff specializes in knowledgeable, personalized customer service. We have thousands of products on our website, as well as a showroom conveniently located at 627 N Five Mile in Boise. Our showroom is open M-W, 11 am to 6 pm, and our website is open for business 24/7!

I was getting safety glasses dark brown thoroughly looking for the right price and reading tags to…read moreensure correct pricing. I found dark brown ones at around 6.99 once I got to the register this dirty blonde heavy set man charged me 9.56 I was surprised but in a hurry so I accepted. Turns out to be too tight on my ear area I called and ask about their return policy and it's about 30 days which was the only thing nice about this money hungry place. I returned the glasses and while I was waiting seen a 25 dollar bourbon aged maple syrup bottle and thought I'd give it a try. The lady looked at me confused why I was returning glasses 4 days later and that the price wasn't matching, I ensured her I bought them there but she noticed I wanted to credit towards that ridiculously priced bottle of syrup. So that helped speed the process up and tone the hesitation. She wasn't too surprised as well I might add like this is normally accepted behavior, up charging select customers. Please be cautious shopping here and re read prices and double check receipt and question your cashier about correct pricing to ensure your treated fairly and equally.

This store is carrying on a great family tradition! It is well organized and very neat with great…read moreemployees who are willing to help out. There is a great selection of wonderful items for the home and garden. Thank you! Mike and Sue Sasaki