1. Western States Cat

0

Meridian, ID

Western States Cat

5.0 (4 reviews)
Open • 7:00 am - 5:00 pm
Updated 3 weeks ago

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Services - Western States Cat

Machine and tool rental

Farm equipment repair

Western States Cat Photos

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"THE DIRTY BLOND SHOULDER LENGTH HAIR GUY"…read more I rent from tates all the time. Everyone is very polite and professional. I feel tates is one of the best and most convenient places to rent from. Unfortunately today I had to rent from a different location and had the displeasure of meeting one of the most unprofessional rude employees I have ever encountered at the Fairview location. When I arrived to the store I thought I was in the correct location. Come to find out I was at the wrong location. This employee informed me that I was at the wrong location in the most rude way. I asked where the correct tates was located that I needed to be at and he said "I don't know, just google it". I told him "well there are multiple other locations" he just sat there and glared at me. He took extra effort to make me feel stupid for being at the wrong location. He was extremely condescending, was almost literally yelling at me, and scowling his eyebrows. I'm not sure why he's so angery but either way I don't feel that any of your personal stuff should show at work when you're in the customer service world. And if you see the guy with shoulder length dirty blonde hair with glasses I suggest you avoid him. Thank you Tates rents for having 99% awesome staff. This guy does not reflect who you guys are and I feel he is an anchor to your company. He is holding you guys back from perfection. After reading some of the other comments other people have had bad experiences due to the shoulder length dirty blonde hair guy. I suggest the owner Haley put him on an action plan until he fixes his attitude, or he will surely lose the company valued customers. I pray the owner takes this very seriously because I know I left this location feeling degraded and I worry about the next costumers he's going to be helping. They may not be as calm as I am.

I rented four heaters there . One of the four worked . Wasted about a 1k and got nothing done …read more Taking broken junk back and fourth all day . Wasted my whole week and still haven't gotten a job done that shoulda taken a few hours. No refund .... Got a coupon. 20% off .... So I can try to rent more broken junk I guess .

Western States Cat - machinerental - Updated October 2026

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