Had to do some appliance shopping recently. After a friend did some recon and I looked at reviews,…read moredecided on Wes's in Boise. I highly recommend. Austin called me promptly when I left a message, was personable and helpful in person. (Been a while since I bought an appliance, so I asked every question twice. He was totally patient. NOTHING WAS TOO MUCH TROUBLE.) Delivery guys came during the window they gave me, messaged me when they were a little ways out, were personable, professional and thoughtful. I bought it Monday and it was delivered today. I washed a load last night. PERFECT! BTW, I just didn't want to ADULT on this one. They made it completely painless and I even got the President's Day Sale price.

We were very happy with Wes's. We arrived at the store, which, to be honest, isn't all that…read moreappealing. But, I'd rather they pass on that savings to their customers anyway. Dave was quite knowledgeable about the washers and dryers we were considering. No mean feat considering that Wes's gets brands from all over. The washers and dryers we looked at were new, maybe dinged, but otherwise quite usable. The store isn't huge, so we had maybe a dozen washers and dryers to look at. Our initial target was lower, but we couldn't pass on the fantastic deal Dave gave us on the Electrolux. We also got a new Samsung dryer--again, at a terrific deal. We chose to have the washer and dryer delivered. We received a call about 15 minutes ahead of time warning us that our delivery was imminent. Zak and Adam, the two delivery guys. took our old washer and dryer (a brief moment of silence please), and zipped in our new washer and dryer. All of it was clean, precise, and controlled. All told, it took maybe 15 minutes for the delivery. This actually wasn't our first purchase from Wes's. About six months ago we purchased an LG refrigerator. It too was professionally delivered and has worked great for us ever since.

Literally destroyed my $50k hardwood floors. And my drywall. And my fridge. And my stained glass…read morefront window. Asked "what's a runner rug"? Took my front door off the hinges, dropped it on themselves and knocked out the delivery guy. His head went thru my drywall. Then they tried to force my 100lb wife to sign a release of liability before running out the door. Fridge and house are destroyed. Fridge compressor bearing is making loud noise. No water. Dented misaligned doors. Told to email VIDEO (yes all on CCTV w audio) to Tyler. He just won't respond. I assume they're waiting for lawsuit service, and they're smart cause that's what I'm filling this week. In hindsight manager was trying to warn me not to use their delivery drivers. RUN from these jokers.

We bought an amazing refrigerator for have the price and Treg Deblieck was helping us so much to…read morefind the perfect one. Great store, great service, great price!

Just received the rest of our living room furniture, two beautiful upholstered chairs. They are…read moregorgeous! so happy! the young men who delivered them, Edgar and Azviel, were so professional and accommodating. They are a great reflection of your company! So happy we chose our furniture from Chf !

Spent a decent amount of money a few years ago. Purchased Carter Power Reclining Sofa, Love Seat,…read moreand Recliner by Flexsteel. Also purchased (2) Signature Kitchen Suite 36 inch gas pro range with 4 Burners and Griddle appliances. I give a 3 stars because the material on the furniture is worthless, however; the 2 appliances are working great! We were gulllible and purchased the extended warranty. The material failed within 10 months and we reported it just after the 1 year mark. CHF will not stand behind the product and do anything about the material fail and Flexsteel will not do anything about the material failure siting they rely on the retailer. So we are left with some expensive furniture that either needs to go to the landfill or we pay just as much to have reupholstered. We bought at Commercial Home Furnishings expecting high quality durable products. The furniture does not align with that expectation. Hopefully this helps future customers make an informed decision.

Always excellent service. Especially from the Pro Desk. They go above & beyond & it's a super easy…read morefriendly transaction every time. I highly recommend.

Bait and switch Placed an order for Dewalt products that…read morewere on sale for a reasonable price. Then, they canceled the order, stating that the items were out of stock. Giving an option to purchase again at a 100% price increase hours after they canceled the order. Horrible customer service and business practices.

Awesome business! Best selection of hardware (drawer pulls, knobs & door handles) I've seen. The…read moredesign team is great, Karen went out of her way to help us & gave us excellent advice. We bought our Blue Star cooktop & hood through DCB and we LOVE it! Their Blue Star display is complete with all appliances made in USA, crafted in Pennsylvania. If you are looking for quality & service look no further. Clint Rogers built my friends home and it was a Parade of Homes winner with high end features and attention to detail. Design, Build or Remodel this is a great choice!

The store part sucks but the kids in the install bay really go out of their way to do a great job…read more They assist in picking the correct equipment and take their time with the installs. Prices have certainly been going up but I guess something has to keep the lights on inside the failing store, Nate in the install bay truly does an exceptional job.

Bought a $500 TV. They told me that it would be delivered yesterday between 7am and 7pm. I waited…read moreall day and the delivery never came. Nobody called me to tell me that my appointment had been cancelled. I tried calling at 7:30pm but there were no agents available. Called again this morning and they expect me to wait a week for another delivery appointment. Absolute circus. Do not shop here.

We have purchased 4 large cost items from People's. 2 of the 4 were 5 star and involved…read moreappliances. The other 2 involved special order furniture and both times the delivery time was longer than expected or promised. On April 4th we ordered a bedroom set that we were told would take 8-12 weeks. On July 7th we were told it was on the truck enroute from Pennsylvania. On July 28 we were promised delivery no later than the 2nd of August as the truck was due on 7-31 or 8-1. Matt promised that it would be delivered Friday or Saturday depending on what day it arrived. The freight wasn't delivered to People's until Saturday morning. By the time delivery is finally made it will have been 18 weeks from purchase to delivery. After calming down I realized that the problem didn't lie with People's primarily. The reached out and explained the situation and satisfied me that they did their best but the delivery from manufacture to them was out of their control.

Bought a couch, bar stools, coffee table, a rug, a stove and a couple of washing machines from…read morethem. All turned out excellent quality except the cheap LG washing machine. It was wired wrong from the get-go and didn't use cold water. Most of the time service was good, but there were a couple of disappointing times over the years. I am sure that was because of the salesperson. The last sales person we had, though, was excellent.

I saw this store advertising on Marketplace with some great deals. I tried to buy a model they were…read moreadvertising but they said I had to come into the store. That seemed to defeat the purpose of selling online, but okay. When I went in the store it was a little crowded and chaotic. They didn't have any similar models to what was online. I was looking for a refrigerator, and most their models were over $1300, which is a lot. I just wanted an inexpensive, basic model, and they had nothing. While I was there the clerk was chatting with someone and the conversation extended to the point I couldn't get help, since I didn't want to be rude, but there was only one clerk so it would have been nice if he had just asked me briefly if I had any questions. So--nonexistent service, limited inventory, the models they did have looked very beat up--just not a great place, to me.

The more I think about this .. The madder I'm getting. I did nit want to have to wait for my…read moreapiance order to get here. So I used these guys.. Nice store by the mall in Boise by Cabela's. Appliances for Less".. It does not bother me if there's a scratch on the side. As long as I can't see it. Cant find one without a scratch anymore. But to tell me they always try appliances out before deliveries. And so they ran their labs bedding through my new washer. Are they crazy out of their heads! And bring it to me like this. Scratches everywhere on tge front door.. and the electrical cut. I am furious. These are both GE profile steam appliances. At $1599. Each. I'm livid!

This place is horrible. THEY WILL DISRESPECT YOUR WIFE AND HOME. I've paid two things off and…read morerealized they take advantage of people. I bought a 400$ tv for 2000. This is outrageous. They told me it was new but it was used. Total usury. Maybe just this store, But the mngr is a complete con. I was gone, one week behind, and they waited till I wasn't home and intimidated my wife. Bad co. Fir real

I went to this place got a couch a while back and we were moving and they came to get it while I…read morewas at work and no one was home they gave us attitude about the situation and told us this is the day we pick it up I'm not taking time off work to come home and let them pick up their stuff when I need to work they wanted to be rude about it and give me attitudes. I currently went in there to look at a TV and the guy was rude and told me we will not do business with you due 2 past business with you I asked what was the deal about our last business transaction and he said that it was about when they wanted to pick up their stuff we weren't there I'm sorry I have a job I have to work to pay bills and you want to have an attitude I will not recommend Aaron to anyone and we'll never go there again they're very rude and want to have you change your schedule around just to pick up their stuff due to the fact that I was just moving!

Wooza, I've been driving by this store now for 9 months and never ventured inside until today. The…read moreminute I walked through the front door I knew I was in trouble. Their Christmas Displays were out of this world. Every room inside the store had Christmas tress all decorated and tons of other Christmas items. Of course I knew I wasn't going to be able to leave unless I bought something. Apparently during the various holidays they have lots of decor items to help you decorate those holidays with as well. They had some beautifully made Amish furniture around the store as well. They have an upstairs with quilts and other house hold items. If your planning on coming to this store for the first time just know it us a 30 minute stroll just to take it all in.

I stopped in today, because I saw a tv commercial about it. I know I was just in about town clothes…read morebut when I went in a workers were there janbering on with a shopper. There was furniture crowded everywhere so you couldn't even look at that side of store. I asked the woman what was going on with it and I said I had not been in before. She acted put out by that. She went on to say after rolling her eyes that it was a furniture delivery. I walked around store and quickly left. I will not return. There stuff is expensive to treat people that way. It left a very bad taste to me. You should do better.