The entrance is next to Ding Tea and is on the 4th level. I visited at 9am when they open for a…read moresocial security card replacement and I was in and out within an hour. The lines are kinda long but that's normal because a lot of people came at once. There was quite a line when I arrived but it moved pretty quickly. The security will call you up, check your bags and assign you a ticket number for when it's your turn. The security are really nice, and I noticed how aware they are of their surrounding. like when a person seems unsure what the procedure is or maybe they can't the restroom, both the security would notice and point them in the right direction. Thought that to be pretty cool, and they're nice about it too. I got window 16, and the man who helped was kind and patient. It was quick and easy process in replacing my social security card and he made sure that I checked all the information was right before continuing and reminded me I need to get my passport renewed since it will be expiring soon. Your trip to the social security office will be quick as long as you check online first to see what documents and finished paperwork is needed for your appointment.

As long as you have an appointment it goes smoothly! The lady we met with was patient and answered…read moreall of our questions. The security guys were super nice and helpful with getting us checked in. All around good experience.

Came here around 12:30pm on a Monday, and the line was out the door and it was just packed inside…read more I stuck around for 10 minutes or so and the line was NOT moving at all, chatted with a few other ppl in line and it seems like some have already been waiting for almost an hour and it's probably going to take double or triple that to actually get to a service window, so I just bailed and decided to come back earlier another day. Attempt #2, the next morning, Tuesday, stopped by at 9:05am and was pretty surprised that again the line was out the door. People must have been lining up way before they opened at 9. But this time the line seemed to be moving quicker, and there were less people inside already waiting, so I stuck around. There's a security guard that is very polite and helpful that guides people in. Took around 15 minutes to finally get in, and then continue lining up for another 15 minutes to go up to the kiosk to actually get a ticket to wait for a window. From there, it's another 30 minutes wait, and then my number was called and I was able to get my stuff done and get outta there. The agent was again, very polite and helpful. The had more than 6 windows, there were just A LOT of people that needed help, and just not enough staff I guess. 3 stars doesn't mean bad, it's just the best they can do under the circumstance. All in all, took about an hour to get it done when I arrived just a bit after opening. If you want to save some time, maybe show up 20 minutes/30 minutes earlier? Might be one of the first ones in and the the first one out. Pretty big parking lot, and easy access right on 120th Ave NE.

The worst service ever. I have been waiting in the lobby for over four hours to get my turn to get…read morethe name on my social security card. I could not get it done on the phone or online. Scheduling an appointment will take around 60 days to have one. The place is so full of people. Many are so sick. It's is the perfect place to get diseases. The disgusting Oder is another story . I feel bad for the security lady being here all day and maintaining her good attitude. I will give this place minus 1000 if I could. Most service windows are closed too. The worst ever.

Regardless of how you feel about politics, voting is an important thing that citizens need to do…read more While you can drop your ballot in any USPS box and have it paid for by taxes, I like to personally drop my ballots off at ground zero. This building is prepared for large volumes of people so the drive up box sends you through a very clearly labeled maze to move people through or you can go inside and there's a box in there as well with some very friendly employees! Need to register, change of address, etc etc.? No worries - those friendly employees are ready to help you navigate the rules and get things done for you.

Clean, efficient and wonderful staff with a great sense of humor. We came by here to pick up our…read moremarriage license. We didn't have a copy of our receipt and the staff was able to find us in the system with no problems. We were processed rather quickly and efficiently. The entirety of the procedure was explained to us in detail. It's was easy to get in and out of this location. Parking is never an issue as there is ample parking. We will definitely be back to this location when it comes time to get our actual copies of our marriage certificate.

We moved earlier in the year and by goodness we were not going this opportunity to vote.read more

I needed to renew my drivers license, and upgrade to the new ID license…read more I did not have an appointment, but they took care of me. I was in and out of there within 15 minutes! The lady at the 'check in' desk was lovely! She's from Malaysia, and had an English accent like mine. Jennifer was the lady that took care of me, took all of my information and took my photo. I cannot recommend this office enough, and especially Jennifer. What lovely people

They open daily appointments at 8:25 expect for on Thursdays. On Thursdays the daily appointments…read moreopen at 9:25. Use the website or they have a QR scanner outside of their door. I went in early waited outside since 8:30 on Thursday expecting to do a walk in and get seen right away nope they opened the doors and told everyone to start making appointments. Even with an appointment I was not seen til an hour later after my appointment. Example my appointment was at 10:45 was not seen til 11:30/40. But I will say the clerk was super nice and friendly :)

I'm giving an extra star thanks to the triple canopy security guys. The lines are long and the…read morephone number told me they are NOT taking appointments, but I had preprinted my form and there is a drop box. It made my 2 hour plus wait a 10 minute deal. I am pleased with that kind of service and know things will work out once COVID ends. MASKS ARE REQUIRED

Arrived at 7:24 AM. At 9:00 AM, doors opened. Individuals…read morewith appointments were slowly allowed inside, while those without appointments--including disabled individuals--were required to wait outside. I was finally allowed in at 9:11 AM, checked in at the kiosk, and waited. At approximately 9:32 AM, my number (S196) was called. I explained that I had received a fully favorable decision for both SSI and SSDI and that my concern was specifically regarding my SSDI payment, which had not yet been received despite prior processing steps already being completed. The agent immediately defaulted to a scripted response, repeatedly stating that everything was "being processed," without listening to or acknowledging the specifics of my situation. I clarified multiple times that I had already completed my interview in February and had received SSI, but not SSDI. Instead of addressing the discrepancy, the agent continued to repeat the same generic response. I then requested to speak with a supervisor. I was told I could not, because she had already "answered my question." When I calmly asked again, she closed the window on me without providing her name or any assistance. Security then began pressuring me to leave. I stepped outside, contacted my attorney, and returned to formally request a supervisor. I was made to wait outside again--standing, in the cold--until approximately 10:52 AM before being allowed back in. After additional waiting, I was finally able to speak with a supervisor and file a formal grievance. I left the office at 11:19 AM. This experience reflects a serious lack of professionalism, accountability, and basic respect--especially toward individuals with disabilities who rely on these services. Requiring people to wait outside for extended periods, combined with dismissive and obstructive staff behavior, is unacceptable.

Well, they didn't have a sub-category for "dumps", and it is a landmark!…read more Did some spring cleaning this weekend, oh joy!! But I have to say $17 to bring a station wagon full of crap to a big place with lots of noisy machinery and the sound of breaking and crushing and the chance to heave things into a gaping pit below is a great deal and makes you feel like the kid in the sandbox fighting over who gets to use the front-loader tractor again! I think I'm going back next weekend!

This is not a valid phone number, disconnected…read more We just moved into a house that the managment company did not get rid of the old paint, Olivia at 206-296-4692 customer service with king county hazard waste was a great help and friendly that is why I gave 4 stars. Also, I learned latex paint is not a hazard waste since 2008. It must be just messy. My trash company was a video that has you open cans to dry out in 48 hours, that might happen in PHX, not Seattle, Wa. Olivia told me of cat litter. Dry in 10-15 minutes after stirring could use shredded paper or out of date cereal - to the consistency of cooked oatmeal. Which ever, the waste truck driver approved and into the trash they went.

There is no more walk in or appoints in the office now. All telephone appointments. Took a month in…read morethe waitlist, then another month for the appointment. Then they didn't call. Lied in a note that they called three times, but there is no record on my phone. And I have to call the national line to get a referral to the local office that failed to call. Took another hour on the phone. Looping phone trees for you to guess the magic words to get to an agent. And the agent you get is an asshole. Extremely rude and unhelpful. Talks down on people. Department of Government Efficiency my ***. The government has never run more inefficiently

I received a phone call from SS who said they could not approve starting my SS payments because my…read moreState of birth did not match my approved Medicare information. I was instructed to go downtown with my original birth certificate and drivers license. When I got there, the security guard informed me that Seattle started a call-in requirement for appointments this week and gave ne a phone number to call and a QR code for their web site. There is no way to request an appointment on their web site. After a long phone tree, the robot said the on-hold wait time was "over 120 minutes." That could mean "not today." I will try again at 8:00 AM and see if "over 120 minutes" means over 8 hours. I have spent over 2 hours today to get this far.

We came here 3 years ago to apply for a passport for our newborn. Now we're back, for baby #2…read more While it's now required to set an appointment for passport applications (making this trip totally worthless), all the people we encountered in both instances were super friendly and helpful. Good thing, because we'll be seeing them again next week. The building, grounds, and parking lot are all very clean and well-kept. I love Renton!

The worst thing about Renton Municipal Court is Judge Jurado. He costs us taxpayers an incredible…read moreamount of money each day. He never takes the bench in a timely matter, he rarely if ever is prepared when he takes the bench (often times reading information on his computer for 10 minutes or more while the courtroom is silent), he treats people charged with a crime who have hired an attorney much different than those who have to have a publicly appointed attorney... I could go on and on. It is sad that Renton has to be saddled with a dud for a judge. The courthouse is beautiful, the Clerks seem efficient and kind, and the parking is good... but the wait for justice, if justice ever really happens by Judge Jurado, is awful. I have not been charged with a crime nor do i work in the building. But i do like to see how my tax dollars are used or misused... so off to view the proceedings i go.