As long as you have an appointment it goes smoothly! The lady we met with was patient and answered…read moreall of our questions. The security guys were super nice and helpful with getting us checked in. All around good experience.

If You Give This Place Anything More Than 1 Star Only Because You Got To It's Obvious You've Been…read moreBribed Or paid By Far The Worst Unprofessional Company Place I Ever Came In Contact With And I had An Appointment When I Got There I Waited about 5-6 Minutes The Lady Called My Name I Went explained My Situation The lady Was super rude I Told Her my Husband Was bringing The Rest of The Paper Work Up Stairs (MindYou Theres a Whole Elevator) she Didn't even give him a minute telling me my appointment is 10 minutes I said I hadn't even been sitting in the chair for 3 She Tried To Argue And Continue To Tell Me bout the 10 min appointment and I could take another number and just wait in the lobby.......... Just Really Rude unprofessional So I Asked To speak With The Manager Because At This point I Was very Upset Plus I'm pregnant...... it Took Entirely Too Long To Even Speak With The Manager I Jss Walked Off Crying Upset Because My Pregnant Emotions Kicked In an I Was Over The Entire Place!

The worst service ever. I have been waiting in the lobby for over four hours to get my turn to get…read morethe name on my social security card. I could not get it done on the phone or online. Scheduling an appointment will take around 60 days to have one. The place is so full of people. Many are so sick. It's is the perfect place to get diseases. The disgusting Oder is another story . I feel bad for the security lady being here all day and maintaining her good attitude. I will give this place minus 1000 if I could. Most service windows are closed too. The worst ever.

I just got off the phone appointment with Miss Martinez and just wanted to say what a wonderful job…read moreshe did! She made the whole process seem so easy and smooth! Thank you again Miss Martinez you are doing great and I appreciate you and your help! The world needs more people like you! Kathy R

Regardless of how you feel about politics, voting is an important thing that citizens need to do…read more While you can drop your ballot in any USPS box and have it paid for by taxes, I like to personally drop my ballots off at ground zero. This building is prepared for large volumes of people so the drive up box sends you through a very clearly labeled maze to move people through or you can go inside and there's a box in there as well with some very friendly employees! Need to register, change of address, etc etc.? No worries - those friendly employees are ready to help you navigate the rules and get things done for you.

Needed to register to vote came in here and no wait. Was greeted and also took care of ballot for…read moreelection. Also, building and restroom was very clean.

We moved earlier in the year and by goodness we were not going this opportunity to vote.read more

I needed to renew my drivers license, and upgrade to the new ID license…read more I did not have an appointment, but they took care of me. I was in and out of there within 15 minutes! The lady at the 'check in' desk was lovely! She's from Malaysia, and had an English accent like mine. Jennifer was the lady that took care of me, took all of my information and took my photo. I cannot recommend this office enough, and especially Jennifer. What lovely people

Did a walk in appointment to renew my ID and Marilinda was the absolute best. She was super nice…read moreand very helpful. She also gave encouragement about getting me getting my license especially since I'm anxious bean when it comes to driving - hoping to accomplish that as my 2026 goal

I'm giving an extra star thanks to the triple canopy security guys. The lines are long and the…read morephone number told me they are NOT taking appointments, but I had preprinted my form and there is a drop box. It made my 2 hour plus wait a 10 minute deal. I am pleased with that kind of service and know things will work out once COVID ends. MASKS ARE REQUIRED

Arrived at 7:24 AM. At 9:00 AM, doors opened. Individuals…read morewith appointments were slowly allowed inside, while those without appointments--including disabled individuals--were required to wait outside. I was finally allowed in at 9:11 AM, checked in at the kiosk, and waited. At approximately 9:32 AM, my number (S196) was called. I explained that I had received a fully favorable decision for both SSI and SSDI and that my concern was specifically regarding my SSDI payment, which had not yet been received despite prior processing steps already being completed. The agent immediately defaulted to a scripted response, repeatedly stating that everything was "being processed," without listening to or acknowledging the specifics of my situation. I clarified multiple times that I had already completed my interview in February and had received SSI, but not SSDI. Instead of addressing the discrepancy, the agent continued to repeat the same generic response. I then requested to speak with a supervisor. I was told I could not, because she had already "answered my question." When I calmly asked again, she closed the window on me without providing her name or any assistance. Security then began pressuring me to leave. I stepped outside, contacted my attorney, and returned to formally request a supervisor. I was made to wait outside again--standing, in the cold--until approximately 10:52 AM before being allowed back in. After additional waiting, I was finally able to speak with a supervisor and file a formal grievance. I left the office at 11:19 AM. This experience reflects a serious lack of professionalism, accountability, and basic respect--especially toward individuals with disabilities who rely on these services. Requiring people to wait outside for extended periods, combined with dismissive and obstructive staff behavior, is unacceptable.

I called Bobby on 800-772-1213 on May 9. She works in Auburn WA out of the Seattle WA office and…read moreshe was very helpful in explaining yet another letter from the SSA Medicare system regarding the special costs of Medicare Part B that would be assessed to me unless I called them. Thanks to Bobby's knowledge and special assistance I was able to find and complete and file one more online form. Congress has made such a mess of the SSA laws and regulations that people like Bobby have to spend their entire day helping people like me get through the many forms and help us identify and provide the required evidence just to get our basic benefits after we have paid into the system for 40+ years. Thanks Bobby! I am glad you Feds finally got a tiny raise this year. I wish it were more. You are the best!

There is no more walk in or appoints in the office now. All telephone appointments. Took a month in…read morethe waitlist, then another month for the appointment. Then they didn't call. Lied in a note that they called three times, but there is no record on my phone. And I have to call the national line to get a referral to the local office that failed to call. Took another hour on the phone. Looping phone trees for you to guess the magic words to get to an agent. And the agent you get is an asshole. Extremely rude and unhelpful. Talks down on people. Department of Government Efficiency my ***. The government has never run more inefficiently

We came here 3 years ago to apply for a passport for our newborn. Now we're back, for baby #2…read more While it's now required to set an appointment for passport applications (making this trip totally worthless), all the people we encountered in both instances were super friendly and helpful. Good thing, because we'll be seeing them again next week. The building, grounds, and parking lot are all very clean and well-kept. I love Renton!

The worst thing about Renton Municipal Court is Judge Jurado. He costs us taxpayers an incredible…read moreamount of money each day. He never takes the bench in a timely matter, he rarely if ever is prepared when he takes the bench (often times reading information on his computer for 10 minutes or more while the courtroom is silent), he treats people charged with a crime who have hired an attorney much different than those who have to have a publicly appointed attorney... I could go on and on. It is sad that Renton has to be saddled with a dud for a judge. The courthouse is beautiful, the Clerks seem efficient and kind, and the parking is good... but the wait for justice, if justice ever really happens by Judge Jurado, is awful. I have not been charged with a crime nor do i work in the building. But i do like to see how my tax dollars are used or misused... so off to view the proceedings i go.