I used Bella RE for a little over a year. Ah, how would I describe it? The best way to describe…read moreit was if your house is PERFECT and you want it to remain perfect, then Bella is a great property manager. If your house is not perfect, then you will be very, very poor working with bella. I had a water heater go out on me during their watch. The going rate for the water heater is between $1,000 to $1,500 on the high end. My bill was almost $3k. Yes, $3k. My houses are not and never will be perfect. Thus, I could not afford to stay with them. So if you want to feel like you are talking a Beverly Hills botique, then this IS the place. If you want to make money from your rentals, this is NOT the place.

Avoid this place at all cost! I urge you to seek out any other real estate / propert management…read morecompany. They were a waste of time and money as well as very unprofessional when I dealt with them. Their communication is also very poor. One star rating only bc yelp doesn't allow no stars.

While looking for a realtor for our first house my wife and I interviewed 3-4 candidates that my…read morefriends recommended. We picked Matt because he seemed to genuinely listen to our hopes / concerns and have our best interests in mind. This proved to be true throughout the home buying process, I felt like Matt was truly an advocate on our side the whole time. When Matt was unavailable his assistant Melissa was there to help us out, together they were very responsive at all times. It took us a few lost bids before we knew what we were doing as first time home buyers. However the end result was pretty much ideal, we ended up getting a house in the neighborhood we wanted (with very limited number of houses coming on the market), avoided a multi-bid situation in a very crowded market, and were able to get a significant concession from the seller. I honestly don't know how things could have gone any better for us. I wouldn't use anyone else!

Buyer Perspective: I've contacted these guys about THREE different properties. When I called Mathew…read morewas very curt and discourteous. I've called their main office line about other listings and they more or less refuse to give me details and I'm not sure why. I don't know how their business model works, but they've obviously got something figured out if they can afford to turn away inbound leads. A very poor experience, would not recommend.

Out of state landlord needed make ready/eviction follow up for missing rent Aug/Sept and ended up…read moremoving in November 2021. Could have been better cause you end up doing more work than you paid for. Unless you hound them for information, I didn't get my list of cost till December 2021 after owner occupied in November. All the cost were never approved in advance in writing, and inflated invoices, and lack of care in work completed, and lack of supervision of vendors was the end result. here the examples with pictures/video. - you will never got bids for contractors before until asking over/over in December 2021. Surprise cost like 600 dollars steam cleaning, cleaning never checked post work, which will surprise landlords, when terms are looking at cost in advance. That's how they make their money. For example - I gave the recommendation for cleaners and key person. Cleaner didn't even finish refrig clean up; toilet clog, rugs were ok (high) so only recovered less than 40% of fee. Clearly if PM checked it, we would not have all these little issues. I have the before and after pic. - worst of: had a fence repairman and caught him live breaking my fence making it worst, and then didn't even enter through the door. So he broke something even worst. PM fixed it but the lack of care for 15 year repair person she claims they been doing business. Got it on video. https://youtu.be/WW7FwzgBsDQ - The same day, she then gave me the keys right away cancelling the repairs request (company cancelled) which was right after I showed her the video that the fence guy broke the fence more. She sent me documents charging me $100 for cancelling and holding landlord to offer selling commission/listing with 6 months (while holding my money). Seems to be strong arming on something they cancelled. - had to follow up with eviction follow up, did more work on following up with PM. Never got the keys or attempt, had to chase down eviction documents which were requested in advance of court date, and couldn't get it on time. - they could only show me 2 applicants who had poor history although I let her know why historically these people did not work out. - They might have hiccups for being smaller company but you just have to manage more than usual. They might not care since owner occupied and they were losing money on listing. - the one good thing they did is the PM is sweet and got the fence person to come back, but the lack of care was something I would not like to deal with as a landlord who is dependent on someone on has to be more communicative. I would hire them if it was more simple things like showing a place already done but the more out of listings, like make ready or evictions or just following up on issues/validating vendors work, I would pass.

Great on the front end of the deal but if you want you escrow funds released to buy your next home…read morebe prepared to wait and be run around! I called the escrow number they gave and got run around for over 25 minutes!! Entering my acct number and other ID numbers over and over. Talking to half dozen people who can do nothing but offer polite excuses and then transferring you around in an endless loop. Sent emails, made additional calls but got no where! Still haven't got our funds and I'm going to have to use some retirement funds to complete my transaction. Nice people but worthless when you need help.

Tyler and Brooke are absolutely fantastic. Even in Austin's crazy market, they got us a fantastic…read morerate and closed on a super tight timeline. They were amazingly communicative and made closing so smooth. They were also so friendly, providing us with great advice before we had even applied for a loan. We ended up choosing them over our old lender because of that personal service, and we are so glad that we did. We highly recommend them.

This agent truly epitomizes everything that's wrong with the real estate industry. She will deceive…read moreyou by walking just within the legal lines of her fiduciary duty; a duty that does not obligate her to tell potential homebuyers that a prospective home was previously a rental property, a duty that does not obligate her to look after her client's best interests. Buyer beware! I wouldn't trust this agent with the $5 I have left in my savings after the real estate debacle I've been through, don't make the same mistake with your lifetime investment.

I guess Jenna Stephens Roesch does not have any reviews because first, there are way too many…read morerealtors, second-no one had yet discovered that she is the best. Luckily for me, because I can have her completely to myself. But this wonderful lady really needs to be discovered and appreciated. Why??? because she is the only one who cares about you, not about her commission, money, etc, but about your well being. I have worked with several realtors who were highly recommended. As a result, in 3+ years I still could not find the right house. My requirements were very specific-location, size, layout (I run business from my home), and i needed someone who would have patience to dedicate her time to me and slowly and carefully find a suitable place. Most of them were not interested, and never called back or followed up. They want to sell you quickly and not to search for a long time-their time=money. I think you will be super happy with Jenna who, again as I mentioned, CARES about you!!!!

I had a wonderful experience with Sudhakar in helping me lease a property. He treated my…read moretransaction as thoroughly as he would a $1,000,000 one. We hit a problem in the beginning but he was able to creatively convey a good alternative to the landlord and get the deal done.

Here's the highlight: You won't find a better real estate group around, so just give SRG a call and…read moreask for Melody! Why you might ask? Well, if I tried to write every detail of how Melody made our real estate transaction the best experience we've had, you might get bored and stop reading because that's a very long list. Bottom line is Melody is very professional, highly accessible all the times, willing to go to the mat for you in negotiations, more than willing to go above and beyond the call of duty, and willing and able to set your mind at ease by tackling any challenges on your behalf. Last really important note: Melody isn't just willing to negotiate on your behalf, but she does it so effectively that you can rest assured she will get you the best deal possible. Jeanette is fantastic too! She's empathetic, helpful, and so knowledgeable. So, back to my first point, stop looking and just call!

Jeannette Spinelli and her group are the real deal. I have done two transactions with her, so I…read moreknow that the first amazing transaction was not a fluke. I'll spare you the details, but in both transactions, I had complications and we ran Jeannette ragged. She handled all sorts of endless questions, curve balls and obstacles. And she is involved in the transaction throughout, whereas a lot of realtors at her level will have a short conversation with you, and then pass you off to their team, we had access to Jeannette throughout. I am a mortgage lender and know the real estate industry well, and find little value in most realtors. But when you find a realtor that has a value-add, and has differentiators, and an amazing depth of local knowledge, they are worth their weight in gold. Jeannette is different, and after you experience her service and her market knowledge, you'll realize her value. She stands alone in Austin area realtors, in my opinion. If you want exceptional service, from someone who also happens to be kind and genuine, you are in luck, contact Jeannette.

I absolutely loved working with The Vela Team! They have a high degree of service,…read moreprofessionalism, and quality of work. Also, I loved that they always had time for me and have excellent attention to detail. If you want to get the job done right, I highly recommend The Vela Team.

Raul and Brandy are everything one can look for in a realtor. They are HONEST, timely with their…read moreresponses, friendly and will go above and beyond what a realtor is supposed to do. I have worked with many others who after the first meeting pass you on to their "helpers", not with Raul and Brandy, they will stay with you until and after you complete the transaction. I will use them again and have no hesitation on recommending them to others. If you want details please PM me, happy to talk.