Leasing was straightforward, but post-move-in communication and maintenance response times have…read morebeen slower than expected. Greater consistency and quicker follow-up would improve the experience.

8/2025: Updated Review for Pure Property Management…read more I've decided to update my review, as the new manager at Pure Property Management, Johnny, has been absolutely fabulous. I should have reached out before posting my original review, but I was unwilling to speak with the previous female manager due to her consistently rude and dismissive attitude. Johnny, on the other hand, has been professional, responsive, and genuinely helpful -- a total game-changer. While there are still a few issues where I wasn't fully satisfied with the resolution, most of my concerns were addressed in a way that I feel good about. I finally submitted a service request for my A/C, and I was surprised to see it was addressed promptly, despite their usual requirement of providing three available dates. So far, the A/C seems to be working correctly now. That said, it's not 100 degrees outside today -- so only time will tell how well it performs under real heat. Also, I was frustrated about the unexpected fees that were added after I signed my lease renewal. To my surprise, Johnny was able to adjust the fees based on what I didn't need -- something I didn't even know was possible. That flexibility made a big difference and helped rebuild some trust. Again, I want to emphasize -- Johnny is FABULOUS, and since he took over, my experience with Pure Property Management has significantly improved. 7/2025: Review for Pure Property Management I have been a tenant at a property managed by Pure Property Management, and it has been by far the worst experience I've had with any property management company. 1. Inconvenient Repair Scheduling: When you need something repaired, they require you to provide three days that you're available to be home -- not just one. As someone who works a full-time job, this is extremely difficult. Most people need to request time off work at least two weeks in advance. I don't want to use three vacation days just to find out they only needed one. If repairs are being scheduled in advance, they should be able to accommodate a single requested day. 2. Surprise Fees After Signing: Another major issue: after signing your lease or renewal, they suddenly hit you with unexpected fees. While the individual charges may not exceed $150, the fact that they don't disclose them before you sign is misleading. You're locked in, and only then do they inform you of these added costs -- a shady business practice in my opinion. 3. A/C Issues That Never Get Fully Fixed: My air conditioner does not cool below 78°F from noon to around 9 PM, making summers unbearable and my electric bill skyrocket. Each time I put in a request, a tech comes out, cleans the coils, and says it's fixed -- but the problem keeps coming back. Nothing ever actually gets resolved. I had a gut feeling I shouldn't renew my lease, and I regret not listening to it. Save yourself the stress and money -- I highly recommend avoiding any property managed by Pure Property Management.

I cannot say enough amazing things about Westrom Group Property Management. My property had been…read moresitting vacant with very little activity, and after switching to Westrom, they secured a qualified 2-year tenant in about ONE WEEK, at a HIGHER rent than I previously had. I would never have thought I could get that number. I was absolutely blown away. Jon Westrom, the owner, even met me on a Sunday to walk through the property and talk strategy. That level of dedication is rare. His entire team works with real fire, fast, motivated, and incredibly effective. They communicate clearly, take action immediately, and truly go above and beyond. I'm beyond impressed and extremely grateful. If you're looking for the best property management company in DFW, Westrom Group is it. Highly, highly recommend.

I am done with renting from a company that tells you that the privacy fence is a privilege and they…read morerefuse to fix it. The back spicket is broken and you can't connect a hose to it plus it's coming out of the siding. My fence is rotting to death. We don't use the pool anymore because adults aren't allowed to have fun. Ridiculous. I'm not talking be inappropriate. We should be able to bring a noodle? As a renter I pay for all of this. We pay over $2200 a month for 1600 square feet and that includes the garage. They care more about the land lord than the tenants. When the lease is up we are out. I recommend everyone do research before you rent. Rent is always negotiatable if you're dealing with honest people! I will not attack anyone 1 person. I feel that both renter and landlord should be happy not just 1 sided. Jon I have discussed these problems with you months ago and I texted you today around 11:50am and it's 5:00pm. You are the one who made the rules and said that the privacy fence is a privilege and your office says it too. In fact you have it in your hand book. You haven't solved any problems for me to write a good review. I told you I would not put a good review in until I see changes. No changes on your end at all. Don't come on here and lie. I respect honest people. You aren't being honest. This relationship will end on the last date of the lease and I will take care of everything you need from me to get out of here. I will end with that. Anything you say after this I will come back with facts. Let's leave it alone and just make it to next August. We are not breaking rules and taking care of the property with love and care. So I should have no problem getting my deposit back when we move! I already handed over my documents to a professional. I am just covering myself. God bless

Sylvia and Daniela was wonderful, we applied for one of their properties in North Richland Hills…read moreduring a snow storm and they didn't miss a beat. :-) we got approved, was moved in before you know it. Sylvia understands value. She took us through property and showed us everything and anything we would need to know. Honestly this management company seems to care about the type of properties they Manage and provide value with all options. We are new into our lease but so far extremely happy!

I live in California and own a rental property in Fort Worth, TX. having a local and reliable…read morecompany like 1st Choice has been amazing. They have handled everything from finding our tenants to taking care of any maintenance that comes up. Priscilla keeps me updated, but I hardly have to lift a finger. Any out-of-state landlord looking for dependable Fort Worth property management, this is your team!

Did not receive the management of property we were looking for. They were very difficult getting a…read morehold of.

Man, i don't know where to start. i live in CA and had a condo in DFW, it was on Ridglea lane…read more Well, it was a nightmare top to bottom. I also had a lackluster company managing it. my tenant was a dead beat, the place was in real bad shape, the HOA had serious issues. it could not have been any worse. I had no exit plan, no realtor would touch it and if they did they did it poorly, i finally got rid of those losers too. then someone gave me a referral to Anthony with the Cole Group. Anthony got that tenant out of their, from start to finish, filed all the papers, called the sheriff, then he cleaned it up. he never bothered me for anything except thee odd times he needed my signature or to keep me posted. i cant believe it but he got it sold. if ANYONE is a property owner and needs a 100% stand up guy. call no one else but Anthony. he is honest, kind, funny, and spot on. i cant thank him enough. Tom F from San Diego, CA

Mr. Ed Runyon is the gentleman I have been dealing with for the last 2 + years…read more This company is the landlord of the commercial property our business is renting and where our office and warehouse is located. The nicest person you will ever meet. I won't go off on lengthy explanation about it, just take my word. He is a special man and he deals with people in a very special way. Energy of an angel. Anytime that we need anything fixed he is always sending his guy Ronni and it usually fixed very quickly. The properties that they own are well maintained inside and out and they are always on top of what's needing attention. I love the fact that he is our company's landlord and would highly recommend this realty company. If you're in the Fort Worth area and need a commercial space, I recommend you give them a call.

Moved in back in August. The house was a clean and nice before moving in…read more They have been very responsive on any of my request that I've had.

From the owner: Steadfast Property Management is the affordable solution to managing real estate in North Texas…read more Family owned and operated with 35+ years of real estate expertise. We are 100% focused on quality residential and commercial property management to better serve our customers and clients. We specialize in rental industry-leading management services priced to fit any budget. We do the work for you! Give us a call and see why so many people are trusting us with their assets.

The Clear direction property is not just a property management. It is above beyond!!!!…read moreI cannot be the landlord without Chris from the Clear Direction Property. I bought a duplex last year. I hired a bad lemon handyman to do some major remodeling which I didn't need. As a turned out this handyman kept begging money and not finish remodeling after 2months pass by. It was not even close and I didn't know what to do with this handyman. I had to start paying my own for electricities other stuff I didn't know what to expect when there is a problem like this. Then I called clear direction property I thought they were just the property management who just manage to collect rent and find goof tenants. As it turned out after I had a powerful agreement with Chris, he started going to my property and evict the handyman who weren't working and it was just a nightmare over there I didn't know how to response with this handyman but Chris gave enough time for the handyman to do his job at the property and he couldn't. So he got kicked out of my property. It was not even close to finish and it was not rentable. Then Chris and Heidi spent 8 hours a day 7 days a week to get my place ready to rent. He has great vender crew who worked my duplex to fix where the handyman left out. I don't think no other property management will do this. The amazing thing was Chris wasn't charging me for his Valuable time to spend full time at my property before it was a rentable we're not talking she wasn't even finding tenants stage yet. After he posted my place on the ads, it was less than a month to get the two tenants in the difficult months like January and February. Even after I got the tenants, they take care of my place for everything. They check up on my place in regular basis, winter house check to make sure the water pipe does freeze. Chris is looking after for me to get good deals if I need to replace stuff. I'm a flight attendant I'm gone all the time because I have him taking care my duplex, so I'm in peaceful mind to go to work. Thank you for the above beyond service. Without the clear direction property I didn't survive.

I was on the market to sell my house last year when the market was great, and the real estate agent…read moreI had couldn't sell my home in a booming market and lost me a ton of money. I was looking to sell for 450k, which was a little under the hot market pricing. Unfortunately, because that agent did not do open houses or advertise properly, I lost out on selling my house during the hottest time in Texas. I talked with about 3 other real estate agents who wanted to charge insane fees like 7%+ and did not think I could get more than 300k for my house. I talked with Esther not only did she get me a decent priceyear (365k sold, old realtor couldnt even get my house sold for this much last in September) for my house in a declining market she didn't rake me over the coals for the fees and worked with me. She also got my house sold on time and spent every weekend advertising and doing open houses providing key feedback to me about the house to get it sold. She went above and beyond and did an amazing job, she works with you and makes sure you get the attention, respect and price that you need in a housing market that is getting harder and harder to sell in because of inflation and other economic issues. If you're looking to buy or sell talk to Esther she's a wonderful agent and knows what to do to get your home sold or get you a home to buy and live in. I really wish I met her first because I know she would've gotten my house sold quick when the market was hot. Even in a declining market she got it done in a relatively fast pace before I lost too much. I cannot stress how great this experience was and that if you want the best talk to Esther Poirier with CDRETX you won't regret talking to her and using her as an agent.

Our homeowner's association switched to Action Management a little more than a year ago. Their…read moredeep dive into our building's systems, staffing, procedures, and physical appearance has been impressive. I am on the board of directors, and while it was a difficult decision to make a management change, we chose a great partner. We have been going through maintenance issues as an association, and have a major project on the horizon and their guidance, expertise, and professionalism has been a welcome addition to better managing our collective home. I can only speak in my capacity as a homeowner, but I am quite satisfied with the changes.

From the owner: Action manages over 300 homeowner community associations throughout the Western United States. More…read morethan 50,000 total units under management.

We had a great experience working with Common Ground Management. Their team communicated clearly…read moreand made coordination smooth from start to finish. We especially appreciate their prompt payment and professionalism -- it truly makes a difference. We look forward to working together again.

Very prompt and professional. Ty and Rivka are reliable. I…read moream having a pleasant experience with them.