Edgar and Paul helped me find a great apartment. They are easy to work with and know their stuff. The process was very smooth and professional. I have lived in my apartment for three years and Edgar still checks in. I would absolutely work with them again and recommend them. read more

STAY AWAY especially from PAUL. Very unprofessional! He treated us with sarcasm, probably bc we have an accent. That was so rude They just want your money. My friend didn't get approved and they don't want to give back the deposit of $500 Don't waste your time with them. We got into a nightmare Stay away!!!. read more

Edgar Muniz is incredible to work with. He is very responsive via text or phone call. He listens to the rent/lease issue and takes prompt action to resolve whatever may be going on. I highly recommend working with Edgar! read more

Edgar from Rent Manhattan is amazing. He always responds to phone calls and texts - he's a great person to work with! Best renting business I've worked with in the city. read more

I am so glad I found Alex and Rent Manhattan in my New York apartment hunt! Alex kept my anxieties at ease from the moment he showed me the apartment to the moment I signed the lease; he was extremely communicative through the entire process, professional, proactive answered all my questions and helped me feel confident that the apartment was the right choice for all my needs. He made what is a very daunting process extremely easy and stress-free, and I'm beyond thankful for the truly seamless experience he provided. I'm so happy to call this place home now. I would recommend Rent Manhattan and Alex to any of my friends looking to move in NYC. read more

Finding an apartment in NYC is always a daunting task, but working with Alex made the process a breeze. I found the listing on Craigslist, scheduled a time to meet with him, and communication was always easy. When I saw the apartment, I knew instantly that I was interested, but needed to sleep on it. Alex was incredibly helpful in answering all of my questions, and honest in regards to outside interest in the apartment besides my own. Luckily, he prioritized me (as I had seen it first) and gave me a time frame within which I should decide. I ended up deciding to go for it, and the rest is history! Alex not only negotiated rent for me to make sure it was $50 less than advertised on a monthly basis, but worked with me to ensure that all of the minor repairs I had requested occur prior to move in actually did happen. He is incredibly easy to get in contact with, and honestly made what is normally a horrible process a really easy and enjoyable one. I absolutely recommend working with Alex for those looking to move within NYC - I have been in my new apartment for a week now and couldn't be happier! Thanks again, Alex! read more

After living with roommates for a few years in NYC, it was time for me to find my own place. I was a bit nervous and ended up starting my search way too early (for the NYC real estate market at least), but I'm glad I did because I had the chance to connect with Alex Gomez. He is an absolute star and went above-and-beyond to help me find the apartment that was right for me. I sent him a list of my wants/needs, and he put together a few places that he thought would fit. Even when I was hesitant to jump on a place and wanted some time to sleep on it, he made me feel comfortable with my decision and not at all like I was being rushed - you don't often find these qualities in Manhattan brokers. Alex worked to get me an even better and bigger apartment than the one I originally applied for, all for the price of the first apartment! He made the whole process as easy as possible. If you have the chance to work with Alex, go for it! I'm glad I did. read more

Deeply disappointed in the lack of communication between broker, landlord and client. I expected WAY more as a client and was given piss poor customer satisfaction. Andrew Tamayo is a fantastic broker, however, steer clear of Paul Dion. He overlapped my lease with the current tenant, leaving me without an apartment for two days!! Thankfully, Andrew came to the rescue and rectified the situation. (After of course, I already paid Paul his broker commission.) I was told Wednesday at 11:30 a.m. that my apartment was not ready yet; when Paul and I agreed I would move in on Wednesday at noon. I was distraught that a "reputable" broker firm such as Rent Manhattan fails to communicate with their clients and provide updates on when apartments are ready. A MERE 30 minutes before I was supposed to move in is unacceptable. Overall, Rent Manhattan is a poorly-managed firm with half-ass brokers (for example, Paul Dion, who isn't even a full-time broker; it's a part time job for him!!) who won't deliver 100% and sure as hell won't be $2,000 worth of your money or your time. Don't be like me; heed my advice and look into other brokers that are not affiliated with Rent Manhattan. God bless. read more

I worked with Alex to find my perfect home in Manhattan. Moving from Pennsylvania with given limited amount of time to move in, I was panicking that I will not be able to find my ideal home. Before meeting Alex, I had appointments with other agencies who were just trying to "sell" homes in order to do their job right. However, Alex who is very honest and friendly, really wanted to help me out to find my ideal home within my budget! He really was a great help when I desperately had a few days to find a home. Location, size, budget and everything else that I had asked for was perfect match and I have no regret moving in my current home. I strongly recommend Alex and Andrew (who also was a great help!!) if you really want to work with honest & friendly brokers to find your perfect home like mine. Thank you so much Rent Manhattan! read more

Very smooth experience. I worked with Alex and he showed me the apartment the next day. After a second viewing to confirm we quickly got through initial paperwork. Got the paperwork to review beforehand and signed a few days later. Overall very prompt and friendly, and good communication throughout. read more

After 7 years at the same apartment, it was time to move on. We all know how frustrating the process is in NYC, but working with Alex at Rent Manhattan for the apartment building he represented was a very smooth process! He was very flexible about letting me see the apartment on more than 1 occasion to do measurements, and went to bat for me with the management company to help get me approved. Alex was very quick to reply to any requests and was a straight-shooter. No Lies or BS that some other brokers were telling me. If your on the hunt in Manhattan, Alex is your man! read more

Alex was a huge help to my roommate and I when we were going through our apartment search. He took the time to understand what our needs were and filtered the apartments he showed us accordingly. He also had a lot of patience and took the time to answer any questions we had over the course of a few weeks so that ultimately we knew we made the right decision. His manager Ed was also extremely helpful when we met up with him for our lease signing later on. Looking forward to connecting him with others in the future. read more

Had a really positive experience working with Alex Gomez for my studio apartment, he was very informative and prompt, made my application process really smooth. read more

I found the ad for my apartment on Craiglist and Alex Gomez responded quickly to set up a showing. Alex was extremely professional, friendly and efficient. After looking at over 30 apartments, meeting with Alex was a breath of fresh air in a crazy apartment search. Alex helped me measure the space (several times), answered many, many questions and was patient as I collected paperwork immediately following the first showing. Alex listened to what I was looking for and then showed me another apartment in the same building that aligned more with my wants/needs (within the same budget). Once I confirmed I was interested and working on paperwork to provide in the hours following the showing, he allowed me to choose between two apartments and honored my timing to allow me to apply before other potential applicants. Alex moved extremely fast and within 24-hours I knew that I had been approved for the apartment and signed the lease a day later. I trusted him 100% to present my application and knew he would fight for me to get the apartment. He was able to coordinate several small repairs and the lease signing was quick and simple. Alex went above and beyond to show me the apartment again once I had signed the lease, so I could better measure and plan for the big move. I would recommend Alex + Rent Manhattan to friends, colleagues, etc. and could not have been more impressed by their service and my entire experience. Thank you, Alex! read more

I worked with Alex Gomez and it was as easy as moving in NYC can be. He was communicative throughout the process, did everything he said he was going to do, and helped me get a slight reduction in rent. He even helped me get back into the apartment to take measurements of the space after the lease signing. Would definitely work with him again! read more

Lived in one of their apartments in Kips Bay for 2 years. Any time there was a problem, I had to threaten them with lawsuits to get things fixed. Earlier this year the heat/hot water in the whole building was out off and on for a month. And it was off for at least two weeks of that month during the coldest time of mid January to mid February. They refused to provide any information about when things were going to get fixed and ignored countless emails/calls. Everyone in the mgt office gives you the run around and refuse to get things fixed timely. Despite never having rent a day late and leaving the place immaculate, it took almost 90 days to get the security deposit back. I'm an owner of several rental apartments myself and the way they treat and communicate with tenants is deplorable. read more

Alex was an incredible help to me! In my search I met few nice real estate agents. Not only was he incredibly responsive, but he was a joy to spend time with. He is so genuine, and I highly recommend him to everyone I know! read more

I had such a great experience with the group at Rent Manhattan! Andrew and Paul were my brokers and Edgar the manager was also one I was in contact with. When showing us places, Andrew was so polite and patient. He didn't make us feel pressured into choosing a place and we genuinely felt like we were looking at apartments with a friend. Even after finding our apartment and moving in, they were still available to help us when we had a few questions about our new place. Definitely would recommend them to anyone looking for an apartment in NYC! read more

I recently used rent Manhattan and have nothing but good things to say about them. I worked with Monique and she was friendly, polite and above all else, responsive! Anyone who has moved in New York can attest to the fact that many brokers either take days to get back to you or outright ignore you. This was not the case with Monique. She responded to my questions immediately and helped me when my credit report had some red flags on it. She went above and beyond to accommodate me and my move. I would, without hesitation, recommend Monique and rent Manhattan to anyone looking to move within the city. read more

Firstly - some words of wisdom: looking for an apartment in NYC is horrifically stressful, no matter how you start your search! This being said, my roommate and I had a good experience using Rent Manhattan and we were able to quickly find an apartment within our budget. I've moved around NYC a few times and have had experience with many different agencies, and I rank Rent Manhattan on the higher end of agencies to work with. Our agent was knowledge about pricing and flexible about working around our schedules to see apartments. If I were to move I would definitely use them again! read more

I had great experience here. Andrew and Paul were my brokers. I contacted them through Trulia.com and paul showed me a place. He was punctual enough and then Andrew was brilliant with the procedure and paper work. read more

Andrew Tamayo was a great guy to work with. He waited for us till 10pm to show us the apartment. He was patient, he didn't rush us into making a decision, he gave us the time to explore the apartment and answered question when we asked for it. Other apartment we looked the agents had a ready sales pitch with all bull shit talks. The only comment is, when we met his boss his boss didnt realize there were some follow up or request we had. His boss is the one who deals with the management and could speed up the process. Overall I recommend working with rent manhattan and with Andrew. read more

Paul was super helpful and reliable during my apartment search, and he made the process easy for me. Paul showed me various dog-friendly apartments, made himself available when I wanted to go back the next morning to make sure I was set on the place I wanted to apply for, kept me informed throughout the application and lease signing process, and even helped me get the later move-in date, lower price, and additional aesthetic updates that I wanted for my new apartment. Paul always responded in a timely manner when I messaged him questions, and he provided regular updates without me having to ask. I am very happy in my new place, and I thank Paul and the rest of the Rent Manhattan team for making it happen! read more

I recently moved into an apartment through Rent Manhattan. I, like most people moving in NYC, was incredibly anxious so I became one of those nagging annoying clients that I never thought I would be! I must have called and emailed Edgar at Rent Manhattan once a day to make sure I was doing everything at the right time to get ready to move. Instead of pushing me off I continuously received thorough answers and really helpful guidance on when to look, file paperwork, and submit everything I needed. I really appreciated all the attention I received from the Rent Manhattan office! I have and will continue to recommend them to anyone moving! read more

So, I found an apartment on one of the websites and contacted Alex. Even though he was off that day, he made sure I could view the apartment through another agent, Paul. Paul was quite helpful and showed me more apartments around the area in addition to the one I went to see. I was, initially, too late to apply for the apt I really liked, but kept in touch with Alex, and boy am I glad I did. The apt I missed, came back in the market and he contacted me about it, around 9pm! He knew I was interested in that apt and he let me know about it soon as he found out that it was still available, which was great! He helped me through the entire process and even got the rent reduced, which was super amazing, and I hadn't even asked him about it yet! I'm usually a skeptic when it comes to new people, but Alex made me feel at ease, didn't push me, and was quite upfront about everything I needed to know. There were no surprises. Will be signing the lease soon, but I think Alex and Rent Manhattan ended up way more dependable than I'd have imagined from NYC brokers. Thanks Alex! You can also see that I never leave reviews and I feel Alex deserves one. read more

[originally posted this 12/29/13; re-posting now because it was removed, I think for including my sketchy agent's full name.] Sketch, sketch, sketch. First of all, their website has a million listings that are not truly available, but in the sadly all-too-typical NYC broker style, once you contact them about one apartment that actually looks nice and/or like a good deal, they'll tell you "we JUST got an application for that one... but I have some other great apartments I could show you." I had that happen with at least a few Rent Manhattan brokers I contacted. But sadly that seems to be pretty normal practice, so I wouldn't be bothering to write a Yelp review if that was all they did. The really sketchy part is that after the agent (Andrew) showed me a studio, I got back in touch with some questions about guarantor requirements (I'm a student) and he straight up said "If you have a friend who owns a small business, you could have them write a letter saying you're going to start working for them for like $30K a year." I told him immediately I was not comfortable with that and he then back-tracked and acted like he thought maybe I had a friend who could legitimately use my help with their small business. But that was definitely not what he meant in the first place! Then, after two full weeks of being in touch with this guy, seeing the apartment twice, going through three different guarantors to get my application in order, getting a $500 bank check, back-and-forths as I inquired about whether the building had any bed bug history, etc. (all while studying for and taking finals, which he knew), I meet up with him to finally submit my application. I know now why he "kindly" offered to come meet me near school rather than me going up to his office. I pull out my application and check to hand over and he starts in "ok, so here's the deal..." My heart immediately sunk. I figured it was going to be that the rent could not in fact be negotiated down as he'd been telling me all along it could. But no, the sketchiness I predicted wasn't nearly as bad as the real thing. Andrew tells me that this landlord doesn't like to rent to lawyers or law students (I can only assume because he's a slumlord who doesn't want to get sued), so he says in order to get approved I can't disclose on my application that I'm a law student. Mind you I'd already gathered all the paperwork on Rent Manhattan's ridiculous document checklist for student renters, which includes things like my class schedule and student loan budget... all of which would obviously reveal that I'm a law student! Andrew tried to play it off like he'd felt bad for me because he knew I really needed a place, but as I fought back the tears I told him what he should feel bad about was wasting my and my guarantors' time for two weeks when I should have been studying for finals, and for making me lose the opportunity to apply for another place I passed up for this one. I told him I'd said two weeks ago I was not comfortable producing a fake employment letter so obviously I was never going to go along with forging documents from my school. I'm still debating whether to file a formal complaint with the real estate broker licensing board. read more

This place runs a crooked operation. My girlfriend and I were looking for a one bedroom on the upper East side. A broker from Rent Manhattan, Antigone Jiminez, took us to see a place on 92nd St. between 1st and 2nd. It was perfect. And it was a good deal. Not such a good deal that we were suspicious of it, mind you, just good enough that we thought we got lucky. We filled out the application, paid the deposit to hold it, and went on our way celebrating because our apartment hunt was over. The next morning we got a call telling us the place we applied for had actually already been rented and Antigone just hadn't realized it. This was suspicious for a few reasons. One, the day we looked at it we saw several other brokers from the Rent Manhattan office showing the place. Two, there were several people in the Rent Manhattan offices when we filled out the application who talked to us about the place. Not one employee there knew it had already been taken? But Antigone told us she could show us lots of other places and because the first one had been so perfect we were sure she'd show us another great place. We were wrong. Every other place was awful. Like, far far inferior to the first place. Also, each of the other apartments, she told us, required us to pay her a higher broker fee than the first one. A few days had gone by now since we saw the first place. We checked on craigslist and saw that Antigone was still listing the first place as available. So were several other Rent Manhattan brokers. When we called her on still advertising the first place she told us it was an accident, she posts in batches she said and the first place was accidentally still in there. So we called one of the other brokers listing it and he offered to show it to us right then. We asked if there had been any applications put on the place. The other broker told us none, it had only been available for a few days. This was the same thing Antigone told us when we first saw it. So we did a little digging and found out the place had been listed everyday for over a month and a half. The guy took us to see it and wouldn't you know it, same place, same great deal, and we could come right back to the office and fill out an application if we wanted. We didn't, of course, because we're sane. They use straight up bait and switch. They show you a great apartment they have no intention of renting to you, get you to apply and put down a deposit, then tell you it's already been taken and oh, they're so sorry but they'd be happy to show you other places just like it (which turn out to be more expensive and nothing like it). We're also reporting them to the Better Business Bureau, but STAY AWAY. These people are straight up crooks. read more

Super unhelpful and dismissive. Most real estate brokers want to do everything they can to help you rent so they can get paid. All Paul did was basically tell us no and do nothing to help us. read more

Paul Dion is very accommodating and pleasant to work with. I recommend using Rent Manhattan.

These guys are a real pain in the ass when it comes to renting. Trust me, if you wanna save time and you don't want any headaches while renting, don't go with them. I've never seen such creepy rules for renting an apartment. If I had some time in life, I'd have surely filed a lawsuit on these guys! read more