The test of a good store is how they treat you when something has gone wrong. The Micro Center…read moreservice department passes that test. I brought my Windows laptop to the service department to assess problems with the Thunderbolt 4 port. I paid $50 for the assessment. When I received the machine back, the tech notes indicated that he had examined only the USB-C port, not the Thunderbolt 4 controller upstream. I was not happy. I called the service manager, Damian, to tell him what happened. Damian not only refunded my $50 but told me to bring my laptop in the next day for a Thunderbolt 4 assessment while I waited. The assessment was done quickly and Damian himself explained the results to me. I was very impressed at how Damian took ownership of the original mistake and took steps to make it right. I plan to make Micro Center my go-to store for computer purchase and repair.

We have always had a great experience at Microcenter. We needed a laptop for my son. He starts…read morecollege in two weeks and we wanted a good computer but didn't want to be taken advantage of. As soon as you walk in you are greeted and sent to the appropriate area. Carole was quick to come over and assist us. We showed her the specs of what is required and then added his own "asks". Carole knew her stuff and was super quick to find him the perfect computer. She also knew what his school would provide and didn't try to take us for more money than necessary! That meant a lot to me. The manager came over and also said hello. That can go a long way! This was a fantastic experience and exactly why I will always come back here for all of my computer needs.

Had work done on a British Arcam integrated amp with left channel out…read more Technician KENPAL brought my amp back to life. Thanks so much, this is the place to get your high end audio repaired.

I absolutely love this place!!! Great people and great repairs at a fair price! Not only do they…read morerepair old radios and electronics, they have a selection of radios/electronics in store.

My review is solely based on my experience with the curbside pickup…read more I ordered my products online and the Madison Heights/ Troy location was the only one with stock. I got a text and an email when my items were ready for pickup. Once I arrived, there were clearly marked parking spots out front. I pulled in and clicked the link saying I was there. There's a 3-minute countdown for someone to bring your items to you. It took maybe a total of 5 minutes. The employees are friendly and polite. Everyone was wearing masks and gloves. Everything was quick and seamless. No issues here!

They have everything electronic but having to walk around to find an employee to help you is…read morehorrible.I don't like that at all. They literally pointed me in a direction once I found someone to ask a question. Then had to go find what area she was talking about . Yeah probable not returning. Did find what I was looking for, paid for it and left.

GREAT SERVICE!!! I…read morewas visiting from California over the holidays and my phones screen literally fell out and was just hanging by a thread. Took it in to this shop, I can't remember but I believe the guy that helped me was named Anthony, took my wife's number down and called me in 2 hours to pick it up! Fully repaired and ready to go on about my life like nothing ever happened. Awesome service, thank you!!!

I had my phone repaired here today and now my phone is damaged. Initially, Anthony seemed pretty…read morenice and genuine. He did the repair work and after I picked the phone up, I noticed that the Face ID did not work. I gave him a call and he explained that he 'forgot' to tell me that the Face ID would no longer work because 'that's just what happens' when the screen needs to be replaced and the senor is damaged. I wasn't too happy about no longer having Face ID, and that should definitely been a conversation at the time of repair, but I just accepted it as it was. I also made him aware that the screen was lifting on the left side in the middle, so much so that it was noticeable from the side and from the front when looking at the screen. I was told that I could bring the phone back to the shop to have the lifted screen repaired. Once I arrived at the shop with the phone, he took a look at it and said 'oh yeah, that's just how these aftermarket screens sit'. There was also a light showing through in the bottom corner of the screen, and when I asked him about it he replied 'yeah, that's just there because it's a new screen but it won't hurt anything'. There were no lights showing through before my screen was fixed. The screen wasn't even broken, it was lifting at the top. I was also told that even if he replaced the screen, it would still be lifted because there was nothing he could do to fix. IRONICALLY, that was the very last screen that he had in-store to fit my phone, RIGHT! He then argued with me that he'd been doing this for 10 years and no one EVER complained to him that the screen was lifting, despite him also saying that all of the after-market screens sit this way. He acknowledged that it was uneven and lifting, but refused to admit that it was a quality issue. He made it a point to tell me how this screen was better than the one I had before. I'm not required to be grateful for a low quality repair job that I PAID for, especially when it's given with poor customer service. Just because it's better, doesn't meant that it's acceptable. I was told that it was my opinion that my screen shouldn't be lifting and that the screen shouldn't sit that way on the phone. I can only speak for my experience here, so if anyone else has had luck with this business, good for you. I was not so lucky. He's very nice when you meet him, but if you have any issues with the repair he will try and gaslight you in to accepting subpar work. He said that all of the aftermarket screens fit my phone that way, I've had my phone screen repaired before at another location and I've never had this issue. I don't recommend this business. Find another business or you'll have to have it replaced twice like me.

I have a 2015 Pioneer Elite receiver that since new would intermittently lose the display. It…read moresimply would go out, all black face. It would be on for months at a time, and go out for months at a time. I took it in under warranty, the display was working when they got it, so they sent it right back. Tried again around 2019 with a Pioneer service center in Lansing, had the same result. Asked them to hold on to it, turned on, to see if the display would go out. It didn't, they told me to come and get it. Cost me $175 for basically nothing. Now, the display had not worked since last Christmas. I decided to take one last chance on repairing it by taking it to Craig's. I liked mostly what I read in the reviews, even though they were NOT close by. I dropped it off on a Saturday, explained the problem, they plugged it in and saw the problem also. By Tuesday they called me back after doing a diagnostic on it and explained the problem. They told me what parts they would need, how much it would cost, and if I agreed, that it would be ready in a week. I agreed to their price, thought it was reasonable and in line with what I was willing to pay, and it was indeed ready within a week. They showed me that the display now worked, and for the first time in eleven years, my receiver is now fully functional. It is a very good receiver, have no qualms about it. Everything else on it works fine. So I am pleased as punch to have it back. I recommend Craig's. Treated me well, did everything they promised at what I thought was a reasonable price. I would go back. (Even though they are 50 miles away from me.)

they just don't fix tv's. took a 4 bulb infrared panel for my sauna tent to them because the timer…read morekept shutting off after a couple of minutes. called me 2 days later all fixed for a little less than I was quoted. I'm satisfied.

Shopped around for prices and tried to compare. It's just something about the personal touch that I…read morelove, which big box stores don't have. That and they also have everything in stock. And they always try to give out discounts/deals. Mason Holdwick was our sales guy. Ask for him if you want the hook up! The delivery guys were punctual, quick, and efficient. When the time comes to get a new TV, I'll be sure to check them out first!

Go see Rob taylor family owned operated. Best customer service next day delivery !!!!…read more Financing available. Special discounts every department

We stopped by Disc Replay to sell my son's Nintendo Switches after being referred there from…read moreanother store. The store felt friendly and welcoming, and the staff were patient while checking everything out. They explained that they don't refurbish items, only resell, so because one of the controllers had a sticky button and a worn joystick pad, they couldn't accept the consoles. It made sense, and they were clear about it. Even though we didn't end up selling, they were still helpful and took the time to guide us, which I appreciated. Overall, still a positive experience.

They are horrible and will rip you off. They buybacks be so low and it's different at different…read morestores. The one on Gratiot. They're decent with the John r one horrible. I had a special pop I bought from Stockx 1500 pieces limit that's this one out of nine pop I brought he offered me $27 for all of them and that one cost me $50 akone on stock. I even had a Funko Freddy one and you know how limited those are so I will never bring mypops to that location again. like I said, don't want Roseville on Gratiot. They OK they're not trying to rip you off.

If you want good service and a great place to get a phone or whatever else well this is the Store,…read moreMario will definitely help you out and he doesn't cheat you out on anything you don't want or need, he's very helpful and really kind

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.