We came from another service, that on a regular basis missed our delivery day and would not send…read moresomeone else out. We switched over to DrinkMoreWater and I have to say, without a doubt, this is the best move we could have made. The water is great so no complaints there. However, we always get an automated phone call reminding us of our upcoming delivery. Only one time was there an issue, and honestly, it was not their fault but ours. I forgot to put the bottles out the night before and they managed to reschedule us for the next day with no issues. Prior to our big snow/ice storm last month, they actually notified us they were delivering early, prior to the storm, to make sure we had our water. Great company!

Fantastic folks from the people that answer to the phone, to the leadership, to the fine folks that…read moredeliver. Jose (Pecas) is our driver and he is the best. Always with a smile and a kind word. Brightens up the office.

Our office has been using Blue Mountain for several years and it has been a true delight…read more Moshe is prompt, courteous, and professional, and the price is markedly better than the competition. Highly recommended.

If I could give Ronnie 100 stars I would. He was very professional and personable. He was very…read morehelpful when the water was filling in he helped us pull the legs out on our pool to make sure it was straight. I would recommend him 1000%. Very reasonable as well. Thank You Ronnie, we appreciate you so much.

From the owner: Pool water delivery; located on the Eastern shore. read more

contacted Culligan of Annapolis to replace a resin tank that was leaking from the bottom on June…read more23, 2025. Didn't get a appointment until August 18, 2025. At the Company request I sent them photos of the leak type of tank and they helped me turn off the bad tank and use the second tank. The Technician came out to the house with the wrong tank. They acknowledged they brought the wrong tank and needed to order and come back with the new tank. The issue I have is that I was being charged a service fee for their mistake. No work or Inspection was performed and they already knew what the problem was and what type of tank they needed. Tried to resolve the issue with them and no compromise on their behalf. Looking forward to going to small claims court on this!!!

I've been a customer for 10 years, and had an emergency regarding our Culligan system. The business…read moreis closed over the weekend, and I tried calling at 7:30 on Monday morning. I left a message, but continued to try to call every half hour or so. I finally got a text back from 'Jamie'. Jamie tried to upsell me a new system during this emergency, which I'd happily argue was caused by a Culligan installer. Jamie was great and gave advice until I told them I wasn't interested in buying a new system. Now it's been an hour since I've heard from Jamie. I got ghosted because I wasn't interested in purchasing a new system during a crisis. Update: Got a text from the branch manager around noon, where I was promised a technician around 3pm. The tech was a little early, but told me that the office could have talked me through turning on the bypass over the phone. I was charged more than $200 for this, was told that I needed to replace my water softener system. Definitely getting quotes from competitors.

We just got a brand new above ground pool and are complete pool novices. When I called Aqua Duck…read morefor pool filling services, Nichole answered all of my questions with complete knowledge and was able to give me a quote immediately. The timing of our pool installation did not go completely on schedule, and Nichole was completely flexible and able to change our date of service no problem. And she was very easygoing and friendly about it. Lastly, the 2 truck service men who came to deliver the water were also friendly, on-time, and the whole thing was probably the easiest part of our pool installation. Really appreciate Aqua Duck and would recommend them to anyone.

The owner is rude and classless. I called to see when the pool water would be coming. i was told…read morethey didn't know where the trucks were or when they would be coming. They said they work until 10:00pm. How do you run a business with no schedules or without knowing where your trucks are??? Then the owner hung up on me!!! Don't be in a hospitality business if you are nasty - it just doesn't work. Lets see how long this jerk stays in business!!!

Great water provided. They have both alkaline and purified water. Prices are decent and they have…read moredelivery. This is a small business and they are closed several days a week to make deliveries and keep prices lower.

We have been getting our water from this store for many years now. The owner and staff are friendly…read moreand very professional.

We use this company for our business and very disappointed. I asked if they could just do the…read morecourtesy of putting the water in the dispenser and you couldn't get them to lift a finger. I even opened the door for them to let them through and they couldn't even be bothered. The service is TERRIBLE . We may consider closing our account for the lack of consideration!!! As a small business, service jobs is what you deliver. At least do something if you're a 6ft, buff looking guy, you can hoist the water into a dispenser ‍

Horrible thieves. Won't cancel service keep forwarding you on calls each department saying they…read morecan't help Billed for filter changes quarterly and it's never been changed and can't get credit card removed. Now can't get refund for bottles we have left over

So on 6/13, I received a delivery of two bottles ...NO CARTRIDGE ... I called their customer…read moreservice and was told they didn't have any cartridges in stock and needed to order one ... THEY HAD FOUR WEEKS ... FOUR EFFING WEEKS TO CHECK. So the troligyte that I speaking to said they could deliver the cartridge and three bottles of water in two weeks Primo could fuck up a wet dream

After a 3+ year battle w/ @ReadyRefresh I've had to pay a collection after my account was closed…read more&equipment was picked up. Multiple calls, continued invoices, polite yet ineffective customer service, stop payments through my bank.NEVER DO BUSINESS WITH @ReadyRefresh DO BETTER! I do not say this lightly but it has been the worst possible experience with any company I've ever dealt with.

I have been with this company for about 30 years and I have been very pleased. Way back in the…read more1990's or so, there was a mix up on our billing, but the customer service people were super nice and resolved it very quickly, even issuing a refund for the inconvenience. We have not had a single problem since that time. Our driver has been the same fellow for nearly the entire time, and he is amazing -- super polite, will occasionally ring our doorbell if we forgot to put our empty bottles out, remembers our children's names and is a genuinely kind and caring person. They recently changed their bottles to be BPA free - no small expense, I'm sure -- and I am hopeful that they are doing their best to lessen all of the bad chemicals in plastic bottles since glass bottles would be impractical. I appreciate them holding down costs while balancing that with providing a great product. On our plan, they will also bring us a free replacement water cooler at any time and take back our old one, and we used that about every 5 - 7 years, which has been nice. When the industry changed from water coolers with the bottle on the top, to a slide in water bottle on the bottom, they were ready with the new version and immediately got us one in the new style. They also refurbish the old ones instead of throwing them in the landfill, which I also appreciate.

We been waiting for this company to deliver water since last month. Of course they billed us but…read morenever delivered.