Saved by Ehrhardt Brothers Quality Plumbing! (West of Baltimore, a.k.a ColumbiaPlumber)…read more Sunday evening, our water felt less hot than usual. Monday, it was only as warm as we keep the house, and only as much water as there is in the pipes! Our gas water-heater failed! Bad timing, too. Last week was what Chicago calls Fools'-Spring ... around 70°. But this week was back to Second-Winter, 30° (Mar 2026). And the next warm days, which Chicago calls the "Spring-of-Deception", is still ten days away. There was water leaking from the heater. This is considered the calm before the 50-gallon tsunami. If this is home-remedy advice, First call a friend who has successfully navigated this problem. Next shut off the gas and then the pilot. Next shut off the water inlet. Your friend will have at least one plumber to recommend. (They will enjoy that...) If your garden hose isn't frozen to the spigot, drain the water tank. If frozen, spend a sleepless night with the 24/7 plumber's number on speed-dial. We chose #2.  We made it through the night. Two of our friend's recommendations were small-businesses, our preference, and we asked all three for quotes and availability. Ehrhardt was ready to offer a price based on our descriptions and photos, of course with caveats for anything unexpected. I considered their bid to be a pretty-penny, but I'll say it was less than our friend's expectation, and more than our friend in Cleveland expected. A fair price. They came the next morning, and it might have been sooner if we had called right away. We cleared a path for them through the house, and they had the water heater replaced in 90min. Impressive. We went out for St. Pat's. But what we should have done was what they told us: check the pilot light for about 30min, and test the hot water after 60 to 90min. We came home to cold water. I'll admit some grumpiness. We called in the morning, and they came back in a jiffy (our apologies to everyone else who had appointments that day). In 30min, they figured it out: a faulty pilot in the new, just-unboxed water heater. They had a replacement part over-nighted. The next morning, in 30min, done. This time we did as told: checked the pilot after 20min (and nervously, an extra time again after that). Still lit! The second time we checked, the hot water outlet was noticeable warm. By 60min, hot water from the faucets! By 90min, much to relief of nearly everyone i know, a piping hot shower. AAAAAHHH :-) Ok, so how does three visits equal 5-stars! The hardest question answered first: Because the problem was the manufacturer's fault, and Ehrhardt handled it flawlessly: Excellent communication by Ehrhardt, priority attention to our problem, no excuses, just fast resolution. Great service staff, from the office to my house. Fair price. I admit that I'm writing this in the after-glow of that hot shower. This could be the start of a beautiful situationship.

I had an intermittent leak coming through a fire sprinkler opening in my living room ceiling and…read morecontacted Ehrhardt Brothers. They were very informative, listened carefully to the details I shared, and explained the possible causes. Vince came out, was personable and professional, and took the time to diagnose, fix, and test everything to make sure the issue was resolved. Pricing was fair. Great service -- I really appreciated the care and attention to detail.

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

I contacted this company due to my AC breaking down. They cancelled and rescheduled an appointment…read moreof which they put me out until Friday and said someone would arrive at 7 AM. At 8 AM. I called them and the dispatcher Heather refused to talk to me and made the other person tell me that their truck broke down and that they could possibly get me on the schedule today. Don't use these people if you actually want service fulfilled and especially if your furnace or AC has broken down. Response to Alex: your dispatcher Heather would not take my phone call and handed it over to Tyler who told me that your truck broke down. Tyler also said he may be able to get me on today's schedule. How much do you think that was going to happen? I had been rescheduled initially due to double booking the first go round and then suddenly your truck breaks down. This whole process started on Tuesday when my condenser was not working. With the upcoming weekend having extreme heat, I needed it to work. And this must be part of your problem because if you don't think making an appointment and keeping an appointment is part of your service then that is a huge issue.

My kids bathroom had a leak that came down into my kitchen. I called on a Saturday morning and…read morereceived same-day weekend service at no extra charge, which was a huge blessing. The service was phenomenal, and our plumber was super knowledgeable. Fixed the issue in one visit! Additionally, the owner wasn't just about making money but building a great reputation of service, which is rare and goes a long way. Price Wise- The prices are not unreasonable, which is why I will be a repeat customer. We're super grateful for the work done & wont hesitate to call them again!

James was super helpful and got my issue fixed quickly. Quick communication helped a great deal…read moretoo. Recommend his team for working on your plumbing issues! A professional.

Jorge G arrived early and finished the job very quickly. Garbage disposal replacement.read more

Responded on short notice and got the job done quickly. Jorge is my go-to. Good dude.read more

I can not say enough good things about Elite Plumbing. My tankless water heater stopped working on…read moreChristmas Eve Day. I called to see if I could get it replaced, worried that no one would come on such short notice over the holidays. Ashley, answered my call and immediately dispatched Ryan. He showed up, assessed the situation, acquired a new tank, working for hours to install it AND found and fixed a small propane leak. He returned the next day to make sure the system was working. Elite Plumbing will be my go-to plumbing company moving forward. I am very impressed with this company.

We had to have our Sewer Line replaced in the middle of a freeze. The owner Ryan came right out and…read morediagnosed the problem. He showed us the issues and set us up for replacement. As soon as Mother Nature got herself together, they came out. He even saved my beloved little tree. They showed up on time, and finished the same day. He and his crew were respectful of my property and neighbors. The charge was just perfect for the job that was completed. They even put grass seed down after they finished. I can't say enough about their professionalism, friendly demeanor, and finished product. The Owner's wife Ashley was the cherry on top. She helped with the billing, appointments, and my many questions. I have already referred them to my friends. Thank you Elite for restoring my plumbing, my bathrooms send their love!!!!!

I had the pleasure of working with this company; and let me tell you...I highly recommend. The…read moreprocess was quick, convenient, and transparent. There is such a value in working with an honest responsive company-- it's a breath of fresh air! They explained the process thoroughly and walked me through every step. I will definitely be sending referrals to Durance and using them moving forward. STELLAR WORK!

I received a full refund of my $262.50 diagnostic fee from Durance after posting my original…read morereview, so adding a star for doing the right thing. That said, my initial experience was not ideal, so if you decide to contact them make sure you double and triple check on any/all potential fees prior to scheduling a visit (which goes for any contractor that visits your home).

I continue to get great service from George the Plumber whenever I need it. Recently, Marvin fixed…read morea toilet issue in my house and was thorough and efficient. Thanks!

George the Plumber (which is actually owned by Mike) does excellent work. They have come to my…read morehouse to install new hot water heater, clear clogged drains and to install bathroom faucet fixtures. John is the plumber who came to my house. When he was here, he paid exceptional detail to installing the new hot water heater - custom fitting new copper pipes above the hot water heater. Also When he installed the bathroom faucets, he made sure everything was centered. He also explained that the the bathroom sink's countertop had a little bit of a stain under the originalfaucet, which could not be covered over by the new faucet, since the new faucet diameter was smaller than the original faucet.. I appreciated that he pointed that out. They completed the work several months back and my plumbing has been doing great ever since. In my opinion, they are a little pricey but they do excellent work and are super duper knowledgeable, experienced and detail oriented!

Just before Christmas, my elderly parents' bathtub faucet started leaking. We called a plumber who…read moreexplained that the leak was caused by sediment buildup in the water heater. He advised us to replace the water heater, tear down the original tile wall in the 40-year-old bathroom, and replace the pipes. He quoted a substantial amount for this extensive repair. At the recommendation of a friend, I contacted Arthur M. Black, Inc. Kevin promptly arrived and efficiently diagnosed the issue. While he did state that the water heater is old, it is currently operating properly and is not in need of immediate replacement. He determined that the faucet is a current model and he had the parts on his truck that were needed to rebuild the faucet, quickly resolving the problem at a significantly more reasonable cost. Kevin was courteous and professional throughout the process. I highly recommend Arthur M. Black Inc. I will definitely call Kevin for any future plumbing needs

My water heater stopped working. I called A.M. Black Plumbers to ask ut a replacement. Black asked…read morerelevant questions (how old, what brand, capacity, etc.) and told me I might not need a new unit and could very well get several more years out of mine. He then suggested that I reset the heater and briefly told me how to do that, suggesting that I call him back if the reset didn't work. The reset did work. I had called Black because the company was rated highly in Consumer Checkbook. I am impressed that Black did not "chase" my business. He gave me good advice. For free! Very rare these days. When I do need a plumber, I will return to Black.

They did an excellent job installing my water heater and it was not an easy job. I live in a condo…read moreand needed a certain size direct vent water heater. The owner went to a warehouse and found one that fit. I like to use local businesses when I can. A friend recommended All clear and I am glad they did. They were very professional and made sure my floors were covered during the job.

They don't warranty labor for customer supplied parts. So even though they're who Home Depot's…read moreinstallation department hired to do the work, they won't fix their shoddy work because they didn't supply the part. This company has no integrity. Steer clear of All Clear.