Saved by Ehrhardt Brothers Quality Plumbing! (West of Baltimore, a.k.a ColumbiaPlumber)…read more Sunday evening, our water felt less hot than usual. Monday, it was only as warm as we keep the house, and only as much water as there is in the pipes! Our gas water-heater failed! Bad timing, too. Last week was what Chicago calls Fools'-Spring ... around 70°. But this week was back to Second-Winter, 30° (Mar 2026). And the next warm days, which Chicago calls the "Spring-of-Deception", is still ten days away. There was water leaking from the heater. This is considered the calm before the 50-gallon tsunami. If this is home-remedy advice, First call a friend who has successfully navigated this problem. Next shut off the gas and then the pilot. Next shut off the water inlet. Your friend will have at least one plumber to recommend. (They will enjoy that...) If your garden hose isn't frozen to the spigot, drain the water tank. If frozen, spend a sleepless night with the 24/7 plumber's number on speed-dial. We chose #2.  We made it through the night. Two of our friend's recommendations were small-businesses, our preference, and we asked all three for quotes and availability. Ehrhardt was ready to offer a price based on our descriptions and photos, of course with caveats for anything unexpected. I considered their bid to be a pretty-penny, but I'll say it was less than our friend's expectation, and more than our friend in Cleveland expected. A fair price. They came the next morning, and it might have been sooner if we had called right away. We cleared a path for them through the house, and they had the water heater replaced in 90min. Impressive. We went out for St. Pat's. But what we should have done was what they told us: check the pilot light for about 30min, and test the hot water after 60 to 90min. We came home to cold water. I'll admit some grumpiness. We called in the morning, and they came back in a jiffy (our apologies to everyone else who had appointments that day). In 30min, they figured it out: a faulty pilot in the new, just-unboxed water heater. They had a replacement part over-nighted. The next morning, in 30min, done. This time we did as told: checked the pilot after 20min (and nervously, an extra time again after that). Still lit! The second time we checked, the hot water outlet was noticeable warm. By 60min, hot water from the faucets! By 90min, much to relief of nearly everyone i know, a piping hot shower. AAAAAHHH :-) Ok, so how does three visits equal 5-stars! The hardest question answered first: Because the problem was the manufacturer's fault, and Ehrhardt handled it flawlessly: Excellent communication by Ehrhardt, priority attention to our problem, no excuses, just fast resolution. Great service staff, from the office to my house. Fair price. I admit that I'm writing this in the after-glow of that hot shower. This could be the start of a beautiful situationship.

New Hot Water installed, Showed up on time and installed in short order. Nice clean installation…read moreremoved all debris

Wonderful customer service and truly cares about their clients…read more I had a clogged garbage disposal. Parker was able to fit me into his very busy schedule and even showed up early for my appointment. He was able to resolve my issue in record time and even showed me how to troubleshoot it in case it happened again. Bonus points for making friends with my grumpy senior dog! I would give more stars if I was able to and will definitely be using their services in the future.

If you're looking for plumbers who treat your home like their own, Parker and Jesse at Twin…read morePlumbing Solutions are it. I had a dishwasher leak dripping into my basement, and they responded immediately--stopping what could've turned into a costly insurance claim. What impressed me most was their thoroughness. They didn't just patch the leak; they diagnosed deeper issues to prevent future problems. Every cost was broken down in a clear, itemized quote--no surprises, no hidden fees. They worked efficiently, cleaned up after themselves, and even gave me practical advice on preventing mold damage. Most importantly, they showed up professional, pleasant, and genuinely cared about my situation. They educated me on my plumbing system instead of just taking my money and leaving. Fair pricing, honest communication, and skilled work--these guys are the real deal. I've found my plumber for life. If you're in DC and need someone responsive and trustworthy, call Twin Plumbing Solutions. You won't regret it.

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

We needed some gas lines redirected, and Whistler was available quickly and offered a free quote…read more The employees were friendly and professional and pointed out some issues and made relevant suggestions. The work was agreed upon after we received the quote, and the service team were prompt and did an excellent job. These folks seem like honest businesspeople who don't try to upsell you. For disclosure, I also checked with Roto Rooter and they suggested a quote of $6,000 to redo everything, which was completely gratuitous. Roto Rooter was also incredibly rude over the phone and during my appointment window asked me do I still need someone to come out.

They did an excellent job installing my water heater and it was not an easy job. I live in a condo…read moreand needed a certain size direct vent water heater. The owner went to a warehouse and found one that fit. I like to use local businesses when I can. A friend recommended All clear and I am glad they did. They were very professional and made sure my floors were covered during the job.

They don't warranty labor for customer supplied parts. So even though they're who Home Depot's…read moreinstallation department hired to do the work, they won't fix their shoddy work because they didn't supply the part. This company has no integrity. Steer clear of All Clear.

My water heater unexpectedly went out and needed to be replaced ASAP. I called BK Plumbing and…read moreManny answered the call the same day. He even went out of his way to pick up all the parts needed for the job from Home Depot before arriving. Once Manny got here, he got straight to work and was extremely professional, knowledgeable, and efficient the entire time. The installation was done quickly and everything works perfectly. It's hard to find reliable and responsive service these days, but BK Plumbing absolutely delivered. I highly recommend BK Plumbing for any of your plumbing needs!

As an elderly homeowner, I highly recommend Manny. I've had so many worries about being overcharged…read moreor taken advantage of, but he treated me with kindness and respect. He's a licensed master plumber, very affordable, and his work is excellent. He explained everything clearly and fixed my issues without trying to sell me things I didn't need. It's hard to find honest people these days, and I was truly grateful for his help. If you have a plum issue, I would definitely give him a call.

Really appreciate the good communication, value, and professionalism. Alec did a great job,…read morescheduling was pain free and prompt.

We had a badly leaking bathtub and needed help. A&A provided quick response, good communication,…read moreand the work was well done.

I continue to get great service from George the Plumber whenever I need it. Recently, Marvin fixed…read morea toilet issue in my house and was thorough and efficient. Thanks!

One of the copper pipes in our kitchen sprung a leak, flooding the basement. We contacted George…read morethe Plumber, and they were able to send Mike out to replace part of the pipe that was spraying water. When it turned out that there was a second pinhole further up the pipe, they came back the next day and were able to replace that section too. The work is of a very high quality, and the price was very reasonable. And peace of mind knowing that the pipe is not going to flood the basement again is priceless! Throughout the process, Sophia provided great communication and was very responsive. I'd definitely use them again for our next project (which will hopefully be something planned, not an emergency!).

Let's talk about how my water heater started leaking during one of winter's last cold spells LOL!!!…read moreTo stop the leakage, I had to turn it off... which means I didn't have any hot water, yikes! Thankfully the mess didn't get out of control -- but waiting on the claims process from my warranty was a bit of a pain and back and forth, no doubt. After dealing with them, I learned I had to replace my unit... and thankfully, while it was free, I had to pay for installation, which was going to be quite hefty through them. Thankfully, my dad had just gotten some related work done, and asked the guy about it. And a few days later, Mohamed was able to come out to my house and take care of everything for a much better price than what was being suggested through my warranty! He also noticed two small leaks in the pipes around my water heater and fixed them without charging too much extra. It's been a few weeks now, and everything is still working wonderfully. He was very professional and polite, and I would recommend him for other jobs in his skillset. Can my hot water go down in the summer next time?

Omar with HVAC simple came out quickly after calling for HVAC services. Another company told me 2…read moreweeks before they could even come out to look. This is a business and we needed to get down to the bottom of what was going on quickly. After spending an hour here we had answers and not long after an estimate with fair pricing on what needed to be done. He was quick to schedule the appointment to return and fixed our problem. Omar is super friendly and really made this an easy process for someone who knows nothing about HVAC :) You will not regret hiring him for the job.