I have a water shut off valve under my kitchen sink which need to be replaced and it stuck during my DIY try. I finally gave up after several attempts with help from youtube. Then came here and broadcasted SOS. Osaro responded pretty swiftly with a realistic offer. He aslo make sure what he need to bring for my job by asking necessary info. Came to my house on the same day in the evening and finished the job in short time. Osaro is friendly and very professional. If I need any plumbing need in the future, I will call Cox Plumbing! read more

Cox Plumbing - Plumbing Near Me

After addressing a shower leak in our home, Osaro will be our go-to guy for any plumbing needs. He handled the repair carefully and was reliable and communicative throughout. Best of all is his commitment to doing a great job. He helps you resolve the problem at the core, not just a band aid fix. read more

They did good work when they came. I've reached out again and they haven't been responsive anymore. Also passed along their information to a neighbor with an emergency. And no response. read more

Cox Plumbing - After they moved the pipes from the middle of the room. - Plumbing Near Me

Long overdue review. I highly recommend this service provider based on skill, customer service, and reasonable prices. In 2019, my old water heater stopped working two days before Thanksgiving. As I do with most things, I went to Yelp to research companies. Cox Plumbing had strong reviews and they were local. I called and Osaro came out that afternoon to provide an estimate for repair or replacement. It was determined that the repair was not a cost effective option compared to replacement. The quoted price was $500 less for a Ruud water heater than the nearest competitor (I always get multiple quotes for services such as these and you should too). A full install was scheduled the day before Thanksgiving. Within a few hours the water heater was up and working. However, on Thanksgiving morning there was no hot water!!! Peeved, I called Osaro about the issue and frustrated because my meal preparation and subsequent dinner would be ruined. To my surprise, and relief, Osaro got to my home within an hour of my call on Thanksgiving morning!!! He discovered that my HVAC unit (which he did not work on or touch) had a minor propane leak at a connection that was close to the water heater. The safety sensor on the water heater shuts it off if propane or natural gas fumes are detected. He tightened and sealed the connection but had to get a small part for the sensor (the part needs to be replaced if it is tripped). Of course, being Thanksgiving morning, the supply house was closed. Osaro called the owner of the supply shop, whom he worked with often, to explain the predicament. The owner agreed to meet him at the shop on Thanksgiving morning to provide the small part ($10 only but critically important). Osaro drove there picked up the part and installed it before I even cajun fried my Turkey. Hot water was working in time to prep the bird and wash up for supper. That is A+ service. He could have easily brushed me off until after Thanksgiving and no one would have begrudged him. One year later, I have had no more issues from the water heater. Also, I have found the most customer focused, reasonably priced plumber in the area. Five stars. Highly recommended. No hesitation. read more

Cox Plumbing - My new Ruud water heater (Thanksgiving 2019). - Plumbing Near Me

Don't bother calling this company. They don't service everyone even when you have a leak. Other companies I contacted were eager to help me but not Cox Plumbing even in an emergenc. read more

Osaro was fast, told me what to do to get the water company to do what I needed them to do, and followed up with me after he finished to answer all my questions. Great service, reasonable price. read more

I'm not a plumber, it's just not my scene. My home expertise stops after minor electrical and aesthetic fixes. So, when our toilet broke, I had to call in a specialist to replace the unit. I used Yelp to find local plumbers in the area, and I put out a general call to Cox Plumbing. They responded the same day and we were able to coordinate a visit within a couple of days. Honestly, they would have been here sooner had I been more attentive to my inbox! They were really quick on getting back to me, with basically no message sitting unanswered for more than a couple of hours. Osaro came by and had the old unit removed and the new unit installed all in less than one hour! There was literally zero for me to do, as he handled everything. He was professional, courteous, and friendly. I really appreciated his attention to detail (he took his shoes off without asking, for example). The whole project was over and done with quickly and at a very reasonable price. I would recommend Cox Plumbing for any home plumbing job you need based on this experience alone. I will definitely be keeping their number handy for future reference! read more

Been using Cox since 2018 and they're always responsive, quick, and what I think to be well priced (but I also do have to get a lot of plumbing work done). Our first house was rather old and still had cast iron piping. We had one of the main pipes break and they replaced it from the 2nd floor down to the basement. We had a leak coming from our master bath and they quickly found the leak, fixed it and created ans access panel for us. We also had issues in our guest bath and they were able to repair the pipes. In our new home, we also had an issue that our shower head was leaking. They responded to my request in less than an hour and came same day to fix is. They didn't even charge me an "emergency" fee, which most plumbers do when th3y come on such short notice. They're polite and respectful. Can't recommend enough and will use them again if needed! read more

I found Cox Plumbing here on yelp and I've been using them since. I am very happy with the service. Very kind very honest and reliable gentleman has done a couple of plumbing jobs for me. He is my go to as of now, which helps as a homeowner because having a reliable go to person is everything. read more

They seemed great at first - quick to respond, affordable price point, and timely. However, in the few months since they completed their work, nearly everything they worked on has malfunctioned. I've had to have them back out 4 times now to fix problems with their work. So far, at least they have come back out to fix it, but now, with our latest problem, they aren't responding. Unfortunately, I would not recommend Cox Plumbing. read more

Osaro was very professional and addressed a water leak issue in our shower. I would highly recommend him!

Holy Moly, Cox Plumbing SAVED US!! Our main sewer line in the basement was backed all the up. Combine old pipes with a gaggle of gals over the years and things get backed up! Soon you can't flush, wash or do anything without water coming up the basement drain. After our home warranty company screwed us (shout out to AHS, you're the worst!), we decided to do our own research and get our own plumbing company. After conversing and trying to get emergency quotes from multiple companies, Cox plumbing was the only one who could 1. Handle the job and 2. Give us a quote without BSing about other stuff. Osaro, the owner, got to us within 2 hours and completed the work under an hour. He was also so informative, nice and payment was super convenient. I would recommend Cox Plumbing to any and everyone! Now to go shower!! read more

I'm very happy with his service. He showed up on 4th of July weekend. Spent almost half of his day to Fed my water heater. Some parts were missing. He went to 3 stores and got it for us. Real reliable guy. read more

Osaro from Cox Plumbing will be my go to for now on! My water heater busted, while I was traveling for work. He came the same day, arranged repairs with my friends, and consistently followed up until I got home. My new water heater is much sleeker and fits better in my space. He added all the bells and whistles to it so that I should not have any problems. I am so satisfied with his service!!! read more

Andrew Cox, owner of Cox's Plumbing in Lancaster, SC, came right out to look at my jetted bath tub, that I feared was struck by lightening during a recent storm. He was knowledgeable, professional, thorough, and solved the problem immediately. So thankful to meet this kind, young man, and I will be using him for all my plumbing needs in the future. Thanks Andrew!! read more

This is my 3rd time using Osaro and he has delivered high quality work every time. He is professional, knowledgeable, and pleasant to work with. Instead of trying to sell me a new water heater (like other plumbers on Yelp), he fixed my leaking pipe quickly and efficiently. read more

We purchased a new toilet at Lowes and needed it installed. Lowe's installation service was a no show 4 times! I messaged Cox plumbing and Osaro responded quickly with an actual price which was very reasonable. None of the other plumbing businesses Yelp contacted sent me an actual price. Set up an appointment for the next day and Jeff arrived on time. He was super fast and did a great job. Osaro gets 5 stars for communication. He always responded to my messages quickly. I highly recommend Cox Plumbing. read more

Business owner is dishonest and not professional. He sent two plumbers out to fix two leaks, one in the bathroom faucet and the second below the faucet for $265. The plumbers did something to the faucet and drain, but didn't actually fix the leaks. I informed the owner the next day, and he said that he'd come and personally fix it himself. He came out and checked the leaks and said that I needed a new faucet and acknowledged that his plumbers didn't do the appropriate job. He also said that I would get a credit back as well because the $265 quoted must have been more than his labor charge for replacing a faucet. A few weeks later, I purchased a faucet and made an appt with the owner. I made an appt for a specific time and saw that it was getting close to him being 40 minutes late. I called him and he said that he's running late and will be at my place shortly. He arrived one hour after the appt time. He then replaced the faucet and left. I called him back because a part seemed loose in the drain part of the faucet. He returned and apologized saying that he forgot to tighten it. After he had left, I remembered that he was supposed to give me a credit. When I texted him about, he lied and said that what he meant was that I'd get a credit if I didn't allow him to do the job to replace the faucet. See photo of our text conversation. However, I separately asked him for quote to replace a faucet and he said $150. See second photo of his quote. So, there's proof showing that he lied about what he had initially indicated for giving me back credit. It's really unfortunate that he ended up lying . read more

Cox Plumbing - Quote for replacing faucet is $150 - Plumbing Near Me

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I was referred to Osaro on Sunday and he scheduled an appointment to resolve my sump issue for Monday abetween 3 and 5. He was at my house at 2:57pm. Diagnosed the problem and by 5:15pm after picking up some parts, he was done. Very professional and knowledgeable. I strongly recommend considering Cox Plumbing for your service requirements. read more

I don't know if Cox Plumbing has any other employees, but Osaro C. (Cox?) was who serviced me -- at the time of this review, I talked with and was visited by Osaro C., who I found to be all of these things: - Very professional: Arrived precisely when he said he would. Went right to the job, had it done very quickly. Was obvious he was a veteran, didn't fumble around with anything. Quickly found a drain to allow the run-off into (used Wash Machine drain) when he opened the pipe. - Very courteous: When arrived, instead of ringing doorbell, simply left me a message on Yelp that he was here, allowing me the opportunity to open the door for him prior to him having to ring my doorbell and send my dogs into a frenzy. Left his shoes at the front door. - Very reasonable: He quoted me for two jobs at the same visit, didn't really do any work to solve one of the problems, so he let me go for $200 under what he quoted me. - Very nice: A pleasant person to talk with. Soft spoken. Thanks Osaro - It's been a pleasure. read more

I called about a leak behind the wall in the shower and ended up having Osaro and his team re-tile the whole shower and replace the old iron tub with a new one. They completed the job quickly and at a fantastic price. The tilers did an excellent job - even taking the time to line up the grain of the marbling on the tile. I will absolutely call Cox plumbing again if I have any more plumbing work that needs done. read more

Request: I had a leak in my upstairs bathroom that was causing water spots to appear on my living room ceiling. The ceiling was starting to show a rippled texture and was wet to the touch. Service: The plumber was on time and was in contact with me through text as he was making his way to my house. He came and tried several things to locate the source of the leak. He found a small leak that was located behind the water spout and said its pretty common for newly renovated homes to not have the correct nozzle size. He actually came prepared with the correct nozzle in his car and was able to tightly secure everything in one visit! I appreciated how prepared he was. He also was able to cut into the ceiling to check for mold (there wasn't any, thank goodness) and patched it up. He was also very friendly and knowledgeable of what he was working on. Definitely recommend cox plumbing! read more

I had an excellent experience with Cox Plumbing and highly recommend them. They responded to my inquiry about three plumbing issues very promptly and with a reasonable price - a much better price than I received from another highly-rated Yelp plumbing service. Osaro was easy to communicate with and was able to make it to my house very quickly on the same day I contacted them. He did all three plumbing jobs in my place in no time and showed/explained his work and I was very happy with it. The services were very affordable and swiftly done, with great customer service, so I was thrilled! I will certainly be using them next time I have a plumbing issue and telling my friends the same. read more

My tenant was having issues with the hot water heater: the water was turning cool in the middle of a short shower. One company came out to diagnose, and the tech insisted the situation was dangerous and dire, requiring a complete replacement of the water heater at a cost of nearly $2000! Mind you, the heater is less than 5 years old. Feeling skeptical, I researched that company on Yelp and discovered a ton of horrible, recent reviews. I then contacted a second plumber who was initially responsive and seemed legit, but then he blew through TWO appointment windows, each 4 hours long. Finally, I reached out to Osaro after seeing so many great reviews. He responded quickly to my email, reviewed my pictures, discussed the likely issue/repair, answered the phone when I called, AND scheduled us for the very next day, with a 2-hr window. His tech made the repair quickly (replaced both thermostats), and my tenant is thrilled to have plenty of hot water even during the Polar Vortex. Osaro promptly emailed me the invoice, took payment via credit card, and bam, problem solved. After dealing with a couple of yahoos for a week, I'm relieved to have found someone who is tech savvy, organized, knowledgeable, and gets the job done correctly and quickly. Thank you, Osaro! read more

Excellent. I had a 30 year old gas water heater that unexpectedly exploded. Fortunately I found out about it while at home only moments after happened. What a mess all over the basement!! Of course, it had to happen on a Sunday when the plumber I usually use, and all other plumbers for that reason, we're closed. I contacted Mr. Cox on yelp, and just a few minutes later he back to me with a very reasonable bid and he had a new water heater installed that afternoon (along with a brass drain faucet, not the included nylon one which would've been weaker). He got the job done, showed up on time, was pleasant to work with, and was available on a Sunday, not much market ask for. Thanks! read more

Cox plumbing has helped several of my sellers repair major issues, without major costs. Found solutions and repaired at half the cost of previous quote. Sometimes hard to reach since they are very in demand! Highly recommend. read more

We noticed a leak in the ceiling and called a plumbing company we've used a couple times in the past that we had great experience with. They were unavailable to come out, so my husband found Mr. Cox based on Yelp reviews. My husband called and arranged the time for Mr. Cox and team to come to the house to take a look. He found that the wax seal around our master bathroom toilet was the culprit to the leak, and offered a reasonable rate to fix it. However, I really wanted a new toilet altogether and inquired about the cost of install. Mr. Cox gave me a reasonable rate and even sent me a couple of different cost options for a toilet. Upon removing the old toilet, more issues were found that Mr. Cox brought to our attention. My husband and I have our first child on the way, so we were working on a very limited budget --- cost creeping up is something we definitely cannot afford right now. Mr. Cox was informative and explained everything and the cost involved. He was willing to work with us on the final cost which we REALLY appreciated. Pros: - Quick to respond - Great communication - Professional - Great customer service - Reasonably priced (compared to other area plumbers) - Cleaned up behind themselves - Installation was good, clean, and efficient - Very polite - Cut the wet drywall out of our ceiling and vacuumed behind themselves Cons: - Not really a "con" per se but upon removing our old toilet, one of the guys leaked dirty water across our hardwood floors, stairs and brand new carpet. HOWEVER, as soon as I brought it to his attention...he cleaned it right up behind himself and was apologetic. Overall, we would use Cox Plumbing again and recommend them to friends and family in the area. We really appreciated the professionalism and promptness. read more

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Affordable rates and Clear Communication: I messaged several companies asking for a quote to fix two bidets I unsuccessfully/partially installed, one of which was having a leak. I was receiving crazy estimates, the type of stuff you dread about when searching for plumbers. Cox plumbing offered a very reasonable rate and was very prompt in his communication. Timely availability and quick resolution: He was available to come fix the issue within a very short period of time. He arrived within the window he said he would and immediately began working. He was courteous, professional, and was able to resolve both issues (and install a third bidet) all within a very fair rate. Highly recommended: Needless to say, I highly recommend Cox Plumbing. His service was excellent and his rates are fair. If I have further plumbing needs I will definitely be giving him a call. read more

My Apologies to Cox Plumbing. He returned my call at 9a.m., when I was Expecting a call from a Different plumber, who was already scheduled to stop by. Of course to me, he seemed befuddled, as I was expecting him to Already know what I was talking about, being as I thought he was the Other man when he called. Owner was courteous and respectful in bringing this to my attention; a man of Good faith. Again, my Sincerest apologies for a bad Coincidence... read more

Cox Plumbing provided excellent service. I had two toilets that would run and stop continuously. Osaro did an excellent job. He replaced the entire insides of the tank. He had to actually remove the tanks in order to replace the flush valve. He was very professional, knowledgeable and courteous. Cox Plumbing definitely will be the company to take care of all my plumbing needs. I will highly recommend them to all my family and friends. Deborah W. read more

Excellent communication and response. Came on time with mask and shoe covers. Diagnosed why kitchen faucet was leaking and fixed the leak. This is the third time I have called him and will continue to do that. read more

Great communication. Timely service. Quick acting and thinking. Well prepared and affordable. Definitely recommend Cox Plumbing!

HIGHLY RECOMMEND! Our water heater broke suddenly and Osaro was the only plumber we called that answered right away and offered to come same day on a holiday weekend. He was knowledgeable, professional, thorough & friendly. He went above and beyond to make sure that not only was our new water heater installed quickly and correctly, but also advised on other smaller issues we had been having throughout the house. Thank you for saving the day Osaro! Great customer service! So happy to have found such a reliable plumber. We will definitely be using you again in the future! read more

Cox Plumbing - Plumbing Near Me

I needed a kitchen faucet replaced and I thought my garbage disposal was leaking (I know nothing about plumbing) due to the crud showing up under my sink. I purchased a faucet and disposal. Cox plumbing sent over there plumber and he quickly knew the disposal was not the issue. He fixed the busted pipe and also replaced the faucet. Excellent work and the plumber was personable. Thank you Cox Plumbing! read more

I'm a satisfied and happy customer and you will be too! Bought a fixer upper with multiple plumbing issues, from hot water not working in the shower, to toilet backing up into the bathtub, to a malfunctioning diverted, and several more. Got paired up with Cox Plumbing through a home warranty and so glad that I did. The communication and response from Cox Plumbing was quick and professional, with a plumber on site within 24 hours for the non-emergency issues and within a few hours for the emergency situations. Every single plumbing issue was resolved very well, from start to finish. Highly recommend for any and all plumbing issues you may have now or later! read more

Cox Plumbing unclogged my main sewer drain and fixed a minor issue with a leaky toilet. They were professional, efficient, and able to make it out the same day. They also provided a camera analysis of my main drain and identified potential future issues. I highly recommend them. read more

Real pro, quick response, good price, arrived on time, finished job within estimated time and gave me a tutorial on the job after the fact. Installed new sink, ice maker, dishwasher, and garbage disposal. Would definitely hire again. read more

We had a very disappointing experience and would not recommend Cox Plumbing. Over a month ago we arranged to him to come out and install a new shower. They arrived and worked for several hours and then said they couldn't finish the installation and would have to come back later. After one no-show appointment, they came out 2 additional times and concluded they needed to acquire a replacement part from the manufacturer. Finally we set a time for them to come and finish the job, only no one showed up for the appointment. No one answered my call, or responded to voicemails or text messages. Over a month after starting, we have only a halfway installed shower, and apparently some defective hardware although I don't know exactly what the issue is. Throughout all of this communication has been basically nil. Terrible follow-through and overall very unprofessional! read more

Osaro and his crew did an excellent job replacing a part of our main sewer stack. Osaro's communication and friendliness made the entire experience less stressful and easy to manage. With great rates and great work, you can't go wrong with Cox Plumbing. read more

I put a nice little painting in my bathroom on Sunday night, which then fell through the back of the toilet and broke the pipe from the wall. Water gushed from those pipes, quickly filling the floor. I shut the water main and looked for a plumber. Found Cox Plumbing on Yelp on Monday morning. They were quick to respond and provide a quote, highly professional and very reasonably priced. It took 15 years for me to find a great and affordable plumber in my area. read more