Very clean facility; excellent room and staff; very good food. Auto valet was prompt with delivering our vehicle. Comfortable bed! Very good breakfast in the Elevate Lounge. Reasonable rates. read more

Came here for an holiday even with a friend of mine. Standard cocktail hour hors d'oeuvres and drinks. The bartenders up on the patio did me a solid when i said i didnt drink, so they made me a mocktail at no charge. :) The buffet dinner was ok. Nothing really to write home about. Upon us leaving, it was difficult for us to actually find the exit from the room we were in. So some signage for parties in the ballroom would be helpful. One funny mention was the bathroom downstairs in the lobby plays some interesting "music". LOL read more

Renaissance Phoenix Downtown Hotel - Hotels Near Me - Phoenix, Arizona

Great hotel, in large part due to 11th floor housekeeper, Anna. She was the BEST, MOST AMAZING housekeeper ever. Was traveling with a friend who is wheelchair user. Each afternoon when we returned to our room, we discovered another way that she had anticipated our needs from water bottles by our bedsides and the coffee maker, our preferred special blankets and pillows on the right beds, extra towels we'd requested the first day replenished each day, and - the icing on the cake - a doorstop intentionally left for our convenience since she'd seen me struggling to hold the heavy door with my backside while wheeling my friend through. So helpful! I hope her boss recognizes how valuable she is! We left our appreciation for her with the front desk, so they should! Amenities are good and proximity to the convention center is excellent. Front desk staff was nice. Quiet at night, comfy bed. Good water pressure. Check out the 5th floor for the rooftop terrace and outdoor pool area - not sure why this wasn't marked at all, but it's lovely. read more

My mobile key was ready at the time of my set check in. My room was clean, smelled great, and was exactly as expected. The beds are super comfortable and the shower head pressure is great! read more

Renaissance Phoenix Downtown Hotel - 2 queen bed suite shower and toilet - Hotels Near Me - Phoenix, Arizona

See all

What an improvement in customer service from 5 months ago! We were greeted with a smile and KEN at the front desk is AMAZING! He gave information on the best restaurants around sights to see. Room was clean and quiet. We really enjoyed the view. Again, this is in the heart of downtown so there are many places to explore. If ever in the area, please give them a try! read more

See all

We (the family) were in between flights to the west coast and needed a stopover spot that was nice, not too expensive and clean. This is the place to go near the airport and it was surprisingly nice! Super friendly at the desk for weary travelers and set us up with adjoining rooms and baggage handling. We grabbed a bite and some drinks nearby then returned to enjoy a four star quality room and comfy beds. In room fridge... Much more appealing than the adjacent Holiday Inn... You won't be disappointed!! Enjoy this tip for where to stay!! Ciao read more

Renaissance Downtown Phoenix Hotel is located approximately 10 minutes away from Sky Harbor International Airport. Simple and contemporary design, this hotel was booked because of the amount of conventions Phoenix is encountering in the month of February. Fortunately, rooms were available while in Phoenix on business. This hotel is very clean and comfortable, the fragrant scent of the hotel lobby totally reminds me of the white tea scent in Westin Hotels. I didn't get to use all the facilities as this was a short 30 hour stay, my workout was more ideal by going to EOS Fitness nearby, and many food options in Downtown Phoenix. My room had a queen bed, mini fridge, large Smart TV, black out curtains, medium size bathroom with plenty of counter space, standup shower, extra towels, coffee maker, iron & ironing board, office desk, equipped with central air con and very secured elevator. Front desk was extremely warm and welcoming with assistance for my Marriot Bonvoy account to earn points for room charges and incidentals. Nearby eateries such as Chipotle, Nick The Greek, Seamus McCaffrey's, Five Guys Burger, and many more. At the time of check-out very early in the morning, Starbucks is also located downstairs which opens at 5:30am until 5pm. Everyone should make Renaissance Phoenix Downtown Hotel your choice of stay in the heart of the CBD. Offering an ideal location near attractions, including the Phoenix Convention Center, Chase Field, Footprint Center Arena, Phoenix Art Museum. Theater District, and Rosevelt Row Arts District. When or if I'm back again, I'd love to discover the newly opened NATUROPATHICA Day Spa. Also would treat myself to Southwestern cuisine at Dust Cutter. Hotel is also equipped with high-speed WiFi access, self parking garage and valet service. read more

See all

Pool is tiny! Then had an injury in the room from one of their lightings next to the window along with a towel rack that fell on my head they said they would put us in a different room and upgrade us to a suite that they were holding all day when we went down to get the room They said it was no longer available and wanted us to move all our stuff into a two bed room up 2 floors when we already have a 2 bed room so still in injury room. I have pictures of injury that will be posted in pics 1/15/2026 all these hotels tell you to call corporate.They can never handle anything on-site anymore like they used to years ago What a shame! very Disappointed read more

See all

This is for the lackluster valet parking. I pulled up for an event and had them park my car. When the attendant gave me the ticket (a fellow maybe in his 40's who seemed to be "in charge") he said it was CASH ONLY. And proceeded to point me toward the ATM way down the hall inside the hotel. I just did what he said. However, I didn't have any cash, nor did I have my debit card. Only a credit card. Which I didn't have a PIN for. So I spent 15 minutes screwing around with my bank trying to set up a pin for my credit card so I could use the ATM. After the event, I see a ticket machine by the door. It gave the option to pay valet parking via credit card. As soon as I went over there, said attendant came running in to help me. When I grilled him on his earlier lies, he hemmed and hawed. He just lied his way out of that cash tip he was gunning for. I'll call his bosses now and complain. read more

What a cluster of a check-in process to not have rooms ready in time. Our company booked a bunch of rooms and some people arrived AFTER me and got rooms while I was still waiting in the lobby for mine. All the rooms were the same so their process needs fixed. Give rooms to the people that arrive first! The room layout was odd with weird angles to the bathroom with an armoire behind the sink giving the whole room a cramped feel. I was by myself so it wasn't terrible but there are more people in the room, then oh man, you'll be touching cheeks moving around. It's convenient to the convention center with about a block of outdoor walking, so that's a plus. The lobby was huge (so killing time there wasn't terrible) and the restaurant/bar in the lobby was pretty good and not overly crowded. Great Old Fashioned! I wouldn't stay here again unless I was forced to, mostly because of the unhelpful staff at the front desk (probably not their fault, but the system is terrible). The Kimpton a few blocks away was much nicer. read more

See all

This is a tired old hotel with a superficial facelift. Hideous weird decorations and uncomfortable furniture. The room air conditioner sounds like a freight train - the walls even vibrate. The bathroom floor was sticky. The toilet needed to be flushed twice to get "everything" down. WiFi costs $17 per day. It cuts out frequently. Late checkout past noon costs $30 per hour. If you're looking for a venue to hold a conference, please find a different place. read more

Convenient location. Renovated rooms. Friendly staff. Tiny fitness center but hotel guests get free access to EoS Fitness a couple blocks away. On-site restaurant and Starbucks. read more

Beautiful hotel with a lot of personality and local flair in art and decor, including in the guest rooms. Conference space was excellent! Very friendly man Ken at the front desk. read more

Despite our efforts to reason with the hotel, they insist that we never called them, even though we have our call logs. We will never use a Marriott hotel or any affiliated hotel in the future. We made a reservation which we had to cancel and did so within the appropriate time window in order to avoid a charge for the room, only one night. The hotel switchboard disconnected our call twice during our cancellation call. The third call we made lasted long enough for them to advise us that the reservation had been cancelled, then they disconnected the call. The hotel did not send us an email cancellation notice and charged us for the room anyway. read more

Great and friendly staff! Lovely decor! Awesome vibe! Loved my stay here! Will come again!

We stayed at the Renaissance last year during the Fan Fusion convention, and it was an awesome stay. We decided to come back because we had such a positive experience - when you walk out the front doors of the hotel, you practically walk right into the security gates of the convention. So we booked again for this year for the Fan Fusion and had really high hopes and excitement because we like staying here. Same as last time... all of the staff are very friendly, the rooms are clean and nice. What I did not expect was for them to be renovating the hotel on the 18th floor and our room to be on the 14th floor and hearing it all day long. I had planned for some relaxing time in the room to nap, lounge, watch TV but the sound of the renovation coming from 4 floors above has given me a headache. I called the front desk and they said the renovation should be done at 5 PM. However, they did start again on Saturday at 9 AM and they seemed to have ended for the day around lunchtime. I am just really bummed out with this part of the experience for Friday especially because I was exhausted and was planning on a long, quiet nap. What I thought would be a nice weekend staycation in my room with plenty of naps... mixed with a couple hours here and there at the convention center has turned into a bit more of a stress and less relaxing than I had hoped for. read more

See all

Cleaning!!! They need to buy a vacuum, need to check the rooms and hold staff accountable . 5 day stay and NEVER saw or heard a vacuum anywhere. Our bathroom Sink was stopped up and body hairs were in our shower .Tub in our daughters room had body hairs in It too! They did come and clean shower and tub as well as getting the sink to drain after we reported it. Should have asked them to vacuum. I removed peanuts and some sort of dried up food before I took pictures. I am really unimpressed with Marriott. We asked for an hour extension and because we were bonvoy we could stay an extra hour. BUT DURING THAT hour "housekeeping " kept knocking on doors of both rooms every 10 minutes. I was a nervous wreck trying to pack . do not disturb was hanging on doors! So wonder what happens if you use your free nights stay!!! read more

See all

Came here for a week for work. It's very close to the convention center and there are walk ways through the middle of buildings and block to get from here to the convention center quickly. It's also central to all the downtown restaurants, making it walkable to any restaurant within a few blocks. The property is pretty big, with 19 floors. There's a lounge on the 19th floor for those with status. The lounge is decent, offering breakfast in the morning and snacks throughout the day. Checking in was decent. The guy who checked me in seemed to take a very long time to look for a room, but he was friendly and hit all the marks checking me in. My room was nice, interesting that the wardrobe and hangers are in the sink area of the bathroom, but it worked. TV channels and streaming was excellent. Bed was comfy. Shower worked and drained well. The valet staff were great. Staff I talked to were all friendly as well. There's a FedEx on the lower level, if you need to ship/receive anything. The FedEx location doesn't open until 9AM, but the front desk has the ability to get in to get your packages. The only issue was probably housekeeping, which was a mixed bag. They really do a crappy job keeping the room tidy and refreshing it daily. They forgot something each day (soap, more water, to make the bed, swapping all the towels, etc). Would I stay here again? Yes, definitely! Nice property! read more

We dropped off some visiting friends at this hotel. This. Hotel is located in the heart of downtown Phoenix. The valet and staff members are outside assisting arriving and departing customers. They were very gracious and helpful. They have their own self and valet parking and WiFi. read more

Renaissance Phoenix Downtown Hotel - Name - Hotels Near Me - Phoenix, Arizona

See all

The hotel itself wasn't bad at all. Very nice lobby. My main complaint is valet parking. The person was extremely rude and said "well I don't have space for your car!" Although cars after me were able to get valet parking. I found it absolutely uncalled for and not professional at all. read more

Renaissance Phoenix Downtown Hotel - Hotels Near Me - Phoenix, Arizona

A clean, well kept, with friendly staff hotel in the heart of downtown. In walkable distance to so many great options: food, bars, stadiums, and more. The room layout is nice, and the appliances are well kept, and details are noticed by housekeeping. As a note for those who may want pool time in the sun, you may only capture a glimpse of the sun so keep that in mind! (We didn't catch any when we checked the periodically around early afternoon and early evening). I would definitely stay here again when visiting downtown Phoenix. read more

Renaissance Phoenix Downtown Hotel - Hotels Near Me - Phoenix, Arizona

My 1st Cousin was in town checking up on me and was staying down here, so we decided to stop here for breakfast to get me outdoors. The first thing that I noticed was that they a great valet parking crew as all of the guys were really nice and fast. The hotel is at the end of downtown and easy to find. They also have parking meters surrounding the hotel. The front desk staff were nice and helpful. The lobby was great dimmed lighting, (not bright) thankfully, clean and spacious with lots of seating and has nice clean furniture. They also had a working area with charging ports. Noone was using em otherwise, I would've asked someone there for a charger. I will definitely stay here. The location is a bit pushed back in downtown, but, it's still within walking distance to restaurants and events. The bathroom kinda spooked me out when I went in to wash my hands as they have an owl sound effect, constantly going off. Creepy actually! My complaint, is regarding the gift shop located in this hotel. ABSOLUTELY DISGUSTING SERVICE!!! I usually try to support all business owners but this experience was beyond disturbing! I was wearing a heart monitor the type that connects to a call center, and it was beeping since it needed the base to be charged to continue reading my heart regulation and in case 911 was needed. I ran into this gift shop to ask if they could borrow me a charger that perhaps one of the employees had, to fit the device (after checking the restaurant and hotel staff). I asked if they could plug it in for me for 5 min as I left my charger at home thinking I had it with me. I asked if they had one at a reasonable price after staff claimed to not have a charger with them. The staff in the store, including management, told me that they sold the charger, she opened the box to confirm it was the correct charger. I asked that since she broke the seal and opened it, if I could use it for 5 min only since I didn't need to purchase another charger and that $45 is steep. I would have purchased it, if it were reasonable but I honestly didn't need another charger and only needed a 5 min charge. The cost approx $45.... for a freaking cell phone charger. Sheesh ‍ I explained that, I only needed at least 5 min and nothing more, since the monitor charged fast and that 5 min would last, until I went home where my charger was. Remember: SHE ALREADY BROKE THE SEAL AND OPENED THE BOX..I literally BEGGED them for 5 min since they already opened the box and even offered to pay for 5 min( I was NOT PAYING $45 FOR A $12 CHARGER)! THAT'S CRAZY AS HXXX!!! THE STAFF HEARD MY HEART MONITOR BEEPING LIKE CRAZY and Iexplainedhaving to wear it and why it was beeping like crazy and loud... THEY DECLINED TO CHARGE IT FOR ME. I COULD'VE FALLEN DEAD ON THE FLOOR RIGHT IN THEIR PRESENCE, THEY DIDN'T CARE!!! ‍ ‍ I understand that, it's a business but, this was a health issue in which, I was begging for help related and they could've helped!!! Customer service and ETHICS, in some establishments, are GONE! The WORLD has gone mad, It's sickening!!! Thankfully... God was with me, and I was able to find a Angel who came into the restaurant and who just happened to have a charger and he allowed for me to use it even offering to wait until it was fully charged. Thanks to my ANGEL I was saved!!! ‍ In the meanwhile, this gift store should honestly seek training! I could see if she hadn't opened the box and not dingle it like a carrot in front of me, but she opened the merch. PATHETIC!!! I suggest getting a new STAFF to manage this store. If I had merchandise in this store I'd immediately remove it honestly!!! Saving a life cost you NOTHING!!! BEING A GOOD HUMAN COST YOU NOTHING!!! Hotel yes. I recommend staying here, gift shop ABSOLUTELY NOT... I RECOMMEND ...DO NOT SHOP, STOP, OR BOP into this store!!! The hotels restaurant was delicious and the staff were all so nice and extremely helpful. The menu special was great! 5 star hotel and restaurant...0 stars to cluttered gift store!!! read more

The location is great in the heart of downtown Phoenix. Walking distance to all we needed. I didn't give 5 stars because I felt like our room needed a remodel and my daughter's necklace went missing after our room was cleaned. It was a busy weekend because we were there for a big volleyball tournament. There was also an international soccer tournament in the area and the Columbia players stayed at our hotel. So it was kind of loud with their fans outside the hotel. I would say the hotel was fine for what it was. The only thing I would note is that valet parking is $42. We were there for 4 nights and didn't need to use our car so we parked in self parking caddy corner, to the hotel for $30 a day. We ended up paying $120 total and saved a little. But if we planned on moving our car we would have used the valet as with self parking you're charged coming and going. read more

Renaissance Phoenix Downtown Hotel - Looking at sunset through balcony on 5th floor. - Hotels Near Me - Phoenix, Arizona

Had a wonderful stay here, I've stayed at the Glendale location but definitely prefer the downtown Phoenix hotel. It's luxe has lovely decor and the restaurant is very nice. I especially like the hotel room bathroom vanity and mirror. It's so plans at to have a long full size vanity with lots of counter space. The lit mirror provides good light to apply makeup. My only wish is that there was a higher ceiling in the bathroom and better ventilation. The humidity and heat really build up and don't dissipate well after using the shower. The room is adequate but why oh why can't hotels have outlets on more walls so I can properly hang a a dress and steam it. The bed was comfortable and I love that the nightstands are generous and oversized. I do wish hotels would place the Telly directly facing the bed, yes angling the screen helps but why can't they just place it in front of the bed for optimum viewing. The hotel decor is stunning, I loved the huge crystals!! The harvest bowl and the breakfast omelette with fruit were delicious. I stayed here for the NYE party and it was nice with dancing drinks and fun people watching but the ballroom was stifling hot and I am usually cold at venues. I don't know if it was true that they sold 600 tickets as rumored but I paid for VIP and all night long people were constantly trying to sit at our table. Not sure if there wasn't adequate seating for number of tickets sold but it was super annoying constantly having people try to take our seats in the VIP area. People were certainly dancing but the DJ was just so so, he seemed like he was off in his own world playing a set playlist and not playing music that was based on the core age group. I prefer DJ's that interact and gauge the feel of the room and what the brings people out onto the dance floor and keeps them there. I will certainly stay at this hotel again but for the reasons mentioned I probably won't do the NYE party again read more

See all

Honestly, a really nice hotel. The lobby is super chill. Yes, they have a Starbucks. Yes, they have a bar and yes they play sports on the screens. They have this cute little rooftop with a pool. The pool closes early. The view is beautiful. They have cute little chairs. We can sit down in the middle of the night and stare at the stars! The rooms are clean. I stayed here three times. They are fully renovated. I wish the toilet wasn't so low though which says a lot cause I'm only 411. The front desk staff is very helpful. The only issue we had was getting into our room. Our keys wouldn't work because the port was dead or something, but they fixed it immediately without us having to go downstairs which off the rip let me know. They have great customer service. read more

I was here for a two night stay while on business. Staff are very friendly. Check in was a breeze. Hotel was very clean. In fact, it was one of the cleanest hotels I've ever stayed in. The lobby is beautiful and was decorated for Christmas. The room was spacious had a very large shower. The hotel is located right downtown so bars, restaurants, etc. are walkable. I would recommend if looking for a place to stay in downtown Phoenix read more

See all

This place is a must see if you love being stuck in an elevator with several people. Called the office from the elevator. We were told that help is on the way the director of maintenance is working hard on it. After over half an hour. Of being stuck with no airflow and 9 people breathing it's hot and starting to feel suffocating people are becoming panicked. Called the office from the elevator again was they called the elevator company and they are on their way. Definitely not a very assuring tone in his voice. So we called 911 and 4 minutes later relief the fire department showed up they were able to get the door cracked for some fresh air to enter the elevator cab. Finally after 50 minutes of people panicking and breathing heavily. We were greeted once the elevator was on a floor to let us out we went back to the lobby to be greeted by the manager and was told that. It was overwatered is the issue. Are you kidding me it's rated for 2500 pounds. And there was not 10- 250 pound people in there. The staff did not manage the situation properly. And should have called 911 to get air to the people standing stuck in the death trap elevator. Signs in front of elevator were installed after they had us stuck in elevator. read more

See all

Not what I was expecting of a Renaissance, and I'm glad I got a summer deal for the stay. I stayed here because I went to a concert downtown, and I didn't want to drive home after the concert. I had a basic king room which was nice. The bed was comfortable in general, BUT I couldn't get the room to cool below 69°. I set it to 67 after trying to get it to go to 68, but it never got cooler. If the hotel has a minimum temp allowed of 69, that is too warm for a Phoenix minimum especially on days over 110 when the low is in the 90s. Every other hotel I've stayed in has allowed me to put it to 68, and yes, it makes a big difference with the amount of blankets on the bed. The walls are thin. I heard doors opening/closing in the hallway even with my fan on. I heard someone's alarm from an iphone going off at 6:30am. Plus side, the lounge access for elite Bonvoy members. The dinner was ok. The breakfast was much better. I didn't check out other amenities since I was only there for one night. I wouldn't pay full price for this hotel, but I would do another summer deal. read more

Team meting and activities related with the same got me to Marriott Renaissance in Phoenix, Arizona, and the experience was nothing short of spectacular. The check-in process was seamless and efficient, and the staff greeted me with warm smiles and genuine hospitality. They were exceptionally accommodating, providing information about the hotel's amenities and local attractions, making me feel truly welcome. The room I stayed in was a haven of relaxation. It was spacious, elegantly furnished, and exquisitely clean. The comfortable bed, complete with plush linens, ensured a restful night's sleep. The room's windows allowed me to enjoy breathtaking views of the surrounding landscape. Marriott Renaissance Phoenix boasts a wide range of amenities. The outdoor pool and patio area provide a serene oasis for unwinding under the Arizona sun. The fitness center was well-equipped and offered a great way to stay active during my stay (used it every single day of my stay). The on-site restaurant served delicious meals, with a blend of local and international flavors and i did end up ordering a couple of times , a post workout meal and the food was delicious. The hotel's location is perfect for exploring Phoenix and the surrounding attractions. It's conveniently situated near downtown, making it easy to access cultural sites, restaurants, and shops. I was told that its proximity to hiking trails and outdoor adventures make it an ideal choice for nature enthusiasts. The hotel staff consistently went above and beyond to ensure my stay was exceptional. Whether it was accommodating special requests or providing local tips, their dedication to guest satisfaction was evident throughout my visit. They had delivered my food once and i didn't get to pick it up and upon bringing this to their notice they had a fresh order prepared for me and it came to my room in a short turnaround time. Phenomenal!!! Considering the level of luxury and comfort provided by Marriott Renaissance Phoenix, the rates are more than reasonable. The value for money is excellent, especially for travelers seeking a high-end experience in the Phoenix area. Highly recommended! read more

Stayed here for a music event in town. Love the Halloween decor and the vibe! Checked in later towards 6pm. When we went to the suite room that they assigned to us, we heard music coming from. Not overthinking it, we scanned the key and entered. Upon doing so there was someone in the shower! we quickly left and went back to check-in. The staff apologized and said the room was displayed as "available" on the system- which I still don't understand how it did not register that it was assigned to someone else already! Yikes!!! Got another room assigned. While the room was nice, the building shows its age. The shower leaked and the toilet took a long time to stop running after flushing. The west side doors also won't open, even with a key card late at night. Would recommend a newer build hotel that could even save you some money. read more

Nice location downtown, valet parking only. Our room was on the 17th floor & had a nice view of the city. The bathroom was fine, water was hot, but the room itself was a little blah. Just dated. AC worked well & interactions with staff were all friendly/helpful. There's a Starbucks located inside & a restaurant. I did not try either during my stay. read more

Renaissance Phoenix Downtown Hotel - Standard King Room - Hotels Near Me - Phoenix, Arizona

See all

I wasn't staying at the hotel this trip but stopped by for breakfast and after a slight problem, Jonathan Miller stepped in to made everything right. My server Jada was also amazing. A+ customer service from the two of them. Thank you both for making my last morning in town so wonderful. P.S. The food was DELICIOUS !!!!!! read more

Booked a room 3 weeks in advance, king/high floor, $500 per night. Arrived, to park it's an additional $45, beautiful lobby, friendly, helpful, and knowledgeable employees. Now the downside. The room was worn out, and dirty. Food from previous guests on the floor, sparked the thought of this room even being cleaned. TV has the minimum subscription on Pluto, maybe 30 channels of absolutely nothing. The bed is horrible, with 4 flat feather pillows. Then the fun begins, all night long there is a light rail next to the hotel that literary honks its horn and rings its bell non-stop. Unknowingly, the guests before had set the alarm to go off at 5:00 AM, that was fun. Then, construction on a high-rise across from the room began at 6:00 AM, and in the finale, some idiot opened a fire door in the hallway at 6:45 AM and that alarm went off for 20 min. At this price point, none of these points should have happened. Especially the cleanliness issue. There are far better options in downtown Phoenix, it's best to look at them. read more

See all

Super cute hotel, great location, especially if going to Chase field. Check in was easy and friendly, valet parking was great and we knew the cost and it was fair with in and out privileges however the room we booked had included valet parking. If it hadn't though, the price was super fair and the attendants great. One complaint is that due to booking through a 3rd party they don't give you information like that we had paid for free Internet and free parking plus a food credit. Luckily I looked at my reservation through Expedia and saw I had that (I have a brain injury and significant memory issues) and I am glad I did. I thought we had paid a lot to come here and it makes a little more sense now. So now you know if not booking directly through them. Valet parking attendants were fantastic. Breakfast service in the restaurant was great and my Benedict was great too. We ordered a burger through room service and it was delicious and the server who dropped it off was great. Super quick room service too. Overall great hotel and location. Loved the decor throughput the hotel. Clean and comfortable room. Everyone working here was nice. We did not use the gym or pool, but I did see they had a peloton which is cool. We have one at home and if here longer definitely would have used it. read more

See all

1. Elevators way too crowded and no stairs which is insane! 2 No self parking and valet is 42.00/ day 3.) Rust coming out of holes in the bathroom rack. 4.) Workout room has Peloton stuff. Cant use without a password which you cant get without internet which does not come in in workout room, So you need to buy it. Then it takes 15 m to do that. Crazy to have peloton in public area read more

We stayed for a dance convention Thursday- Sunday. We had to be up at 4:30am Friday for the convention and our little dancers 7 & 8 were exhausted and ready for bed by the time we got to our room at 8:30pm. It was a long day and the hotel had us right by the pool area where they were hosting a holiday party with blasting music and screaming people until 10pm. The kids were hysterically crying because they just wanted to go to sleep and couldn't because the room was literally bumping and shaking from the music. The front desk didn't care and literally just said speak to a manger in the morning. Then the elevators kept breaking all weekend causing us to be late to classes and impossible to access our room. And homeless people randomly would come into the hotel which is uncomfortable with so many little children around. It wasn't a good experience at all. read more

The executive king suite was very nice, clean and spacious. There is a sectional, chair and ottoman and tv in the seating area and also another tv in the sleeping area. Decorations were tasteful vases and coffee table books. The sink in the bathroom looks like it should've been two sinks but since it's only one, there's plenty of counter space. Check in was a little slow but the lobby area was nice to look at while waiting, as it's very elegantly decorated. There's an ATM right next to the gift shop and the microwave oven is in the ice area on the 19th floor - the floor with the lounge. The room door does not close shut so you have to make sure it's pulled up when you leave - I noticed that another room door was ajar with the same issue so that's something they need to look into. If you're not paying attention or in a hurry, you can inadvertently leave your room unsecured. read more

Renaissance Phoenix Downtown Hotel - Hotels Near Me - Phoenix, Arizona

See all

Stayed here for a conference for two nights and absolutely LOVED it! The hotel itself was absolutely stunning. The lobby was gorgeous and the vibes were immaculate. Then you get to the room and literally it's just as beautiful. The rooms were also so so clean and tidy. The beds were insanely comfortable too. I slept so well. The amenities were also fantastic. There's a Starbucks in the hotel (a real one, amazing!) and the gym was also fantastic! They was a peloton, treadmills, rowers, free weights, and exercise balls. And the conference rooms we had the conference in were great as well. The location was also perfect - walkable to really great things/restaurants. Overall an incredible experience and would come back here any time I stay in phoenix! read more

One of my favorite Marriott. I enjoyed my stay here. Located in the center of downtown Phoenix, Renaissance is a huge building with great amenities with convenient proximity to all downtown activities (NFL, MLB, museums, restaurants). The Renaissance club wasn't open on Saturday, and we were able to get very good breakfast at the on-site restaurant. Decor - all the interesting decors attracted my attention. There are many cool pieces of furniture (tables, light fixtures, paintings, sculptures, wall hangings, etc), and I walked around the lobby and hallways with amazement. Restaurant - Servers and attendanta were very cordial. Cam, a restaurant server, was so friendly and attentive. Breakfast was tasty, especially the hash brown. Fruit bowl was fresh and tasty as well. Room - The suite 1738 is huge, and is big enough for a family of 5 to sleep. There are two beds ( one king, one queen), and a large sofa. The bathroom was large as well, so much so there was a large empty corner that could be converted into a big closet. (This is how Hawaiians would think about unused space.) The room decors were upscale and tastefully arranged. The only complaint I have was with a sink drain which was not working. When I lifted it to drain the water, I saw how nasty it was. I'm sure this is a simple oversight. Otherwise all is good here. read more

See all

I checked in one hour later than my scheduled arrival time, and my room still wasn't ready (700pm). Once I did get my room I noticed that the TV was cracked and unwatchable. I called the front desk, and their excuse was that several of the rooms had broken TV's. The front desk also indicated that there were no other rooms available. As a Platinum member I would expect more from a high end hotel. I have had better service from Fairfield's. I will not recommend this property to anyone traveling to Phoenix read more

Renaissance Phoenix Downtown Hotel - Broken TV - Hotels Near Me - Phoenix, Arizona