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    Renaissance Phoenix Downtown Hotel

    3.7 (366 reviews)
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    2 queen bed suite shower and toilet
    Hannah H.

    My mobile key was ready at the time of my set check in. My room was clean, smelled great, and was exactly as expected. The beds are super comfortable and the shower head pressure is great!

    Tamica J.

    What an improvement in customer service from 5 months ago! We were greeted with a smile and KEN at the front desk is AMAZING! He gave information on the best restaurants around sights to see. Room was clean and quiet. We really enjoyed the view. Again, this is in the heart of downtown so there are many places to explore. If ever in the area, please give them a try!

    Alvin A.

    Renaissance Downtown Phoenix Hotel is located approximately 10 minutes away from Sky Harbor International Airport. Simple and contemporary design, this hotel was booked because of the amount of conventions Phoenix is encountering in the month of February. Fortunately, rooms were available while in Phoenix on business. This hotel is very clean and comfortable, the fragrant scent of the hotel lobby totally reminds me of the white tea scent in Westin Hotels. I didn't get to use all the facilities as this was a short 30 hour stay, my workout was more ideal by going to EOS Fitness nearby, and many food options in Downtown Phoenix. My room had a queen bed, mini fridge, large Smart TV, black out curtains, medium size bathroom with plenty of counter space, standup shower, extra towels, coffee maker, iron & ironing board, office desk, equipped with central air con and very secured elevator. Front desk was extremely warm and welcoming with assistance for my Marriot Bonvoy account to earn points for room charges and incidentals. Nearby eateries such as Chipotle, Nick The Greek, Seamus McCaffrey's, Five Guys Burger, and many more. At the time of check-out very early in the morning, Starbucks is also located downstairs which opens at 5:30am until 5pm. Everyone should make Renaissance Phoenix Downtown Hotel your choice of stay in the heart of the CBD. Offering an ideal location near attractions, including the Phoenix Convention Center, Chase Field, Footprint Center Arena, Phoenix Art Museum. Theater District, and Rosevelt Row Arts District. When or if I'm back again, I'd love to discover the newly opened NATUROPATHICA Day Spa. Also would treat myself to Southwestern cuisine at Dust Cutter. Hotel is also equipped with high-speed WiFi access, self parking garage and valet service.

    Be careful! The lighting fixture that could scratch your head or your arm like it did to me when I got up out of bed
    Bruce B.

    Pool is tiny! Then had an injury in the room from one of their lightings next to the window along with a towel rack that fell on my head they said they would put us in a different room and upgrade us to a suite that they were holding all day when we went down to get the room They said it was no longer available and wanted us to move all our stuff into a two bed room up 2 floors when we already have a 2 bed room so still in injury room. I have pictures of injury that will be posted in pics 1/15/2026 all these hotels tell you to call corporate.They can never handle anything on-site anymore like they used to years ago What a shame! very Disappointed

    Guest Room
    Joe S.

    What a cluster of a check-in process to not have rooms ready in time. Our company booked a bunch of rooms and some people arrived AFTER me and got rooms while I was still waiting in the lobby for mine. All the rooms were the same so their process needs fixed. Give rooms to the people that arrive first! The room layout was odd with weird angles to the bathroom with an armoire behind the sink giving the whole room a cramped feel. I was by myself so it wasn't terrible but there are more people in the room, then oh man, you'll be touching cheeks moving around. It's convenient to the convention center with about a block of outdoor walking, so that's a plus. The lobby was huge (so killing time there wasn't terrible) and the restaurant/bar in the lobby was pretty good and not overly crowded. Great Old Fashioned! I wouldn't stay here again unless I was forced to, mostly because of the unhelpful staff at the front desk (probably not their fault, but the system is terrible). The Kimpton a few blocks away was much nicer.

    Provided by the hotel
    Ashley D.

    We stayed at the Renaissance last year during the Fan Fusion convention, and it was an awesome stay. We decided to come back because we had such a positive experience - when you walk out the front doors of the hotel, you practically walk right into the security gates of the convention. So we booked again for this year for the Fan Fusion and had really high hopes and excitement because we like staying here. Same as last time... all of the staff are very friendly, the rooms are clean and nice. What I did not expect was for them to be renovating the hotel on the 18th floor and our room to be on the 14th floor and hearing it all day long. I had planned for some relaxing time in the room to nap, lounge, watch TV but the sound of the renovation coming from 4 floors above has given me a headache. I called the front desk and they said the renovation should be done at 5 PM. However, they did start again on Saturday at 9 AM and they seemed to have ended for the day around lunchtime. I am just really bummed out with this part of the experience for Friday especially because I was exhausted and was planning on a long, quiet nap. What I thought would be a nice weekend staycation in my room with plenty of naps... mixed with a couple hours here and there at the convention center has turned into a bit more of a stress and less relaxing than I had hoped for.

    We were here for 4 nights and 5 days. I never saw or heard a vacuum. This is around the nightstand. We removed the peanuts
    Annette M.

    Cleaning!!! They need to buy a vacuum, need to check the rooms and hold staff accountable . 5 day stay and NEVER saw or heard a vacuum anywhere. Our bathroom Sink was stopped up and body hairs were in our shower .Tub in our daughters room had body hairs in It too! They did come and clean shower and tub as well as getting the sink to drain after we reported it. Should have asked them to vacuum. I removed peanuts and some sort of dried up food before I took pictures. I am really unimpressed with Marriott. We asked for an hour extension and because we were bonvoy we could stay an extra hour. BUT DURING THAT hour "housekeeping " kept knocking on doors of both rooms every 10 minutes. I was a nervous wreck trying to pack . do not disturb was hanging on doors! So wonder what happens if you use your free nights stay!!!

    Name
    HoyMay P.

    We dropped off some visiting friends at this hotel. This. Hotel is located in the heart of downtown Phoenix. The valet and staff members are outside assisting arriving and departing customers. They were very gracious and helpful. They have their own self and valet parking and WiFi.

    Adnan A.

    The hotel itself wasn't bad at all. Very nice lobby. My main complaint is valet parking. The person was extremely rude and said "well I don't have space for your car!" Although cars after me were able to get valet parking. I found it absolutely uncalled for and not professional at all.

    Jana P.

    A clean, well kept, with friendly staff hotel in the heart of downtown. In walkable distance to so many great options: food, bars, stadiums, and more. The room layout is nice, and the appliances are well kept, and details are noticed by housekeeping. As a note for those who may want pool time in the sun, you may only capture a glimpse of the sun so keep that in mind! (We didn't catch any when we checked the periodically around early afternoon and early evening). I would definitely stay here again when visiting downtown Phoenix.

    Looking at sunset through balcony on 5th floor.

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    Great and friendly staff! Lovely decor! Awesome vibe! Loved my stay here! Will come again!

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    Review Highlights - Renaissance Phoenix Downtown Hotel

    I had an amazing stay at the Renaissance and enjoyed my time at the Dust Cutter most of all.

    Mentioned in 9 reviews

    Read more highlights

    Andaz Scottsdale Resort & Bungalows - Nice to have a club sandwich by the pool.

    Andaz Scottsdale Resort & Bungalows

    (297 reviews)

    This hotel is a true luxury resort in Scottsdale. The entire theme is mid-century modern and all…read morethe rooms feature chairs and pieces by famous furniture designers like Charles Eames and Eero Saarinen. The hotel is inspired by the colorful and folk art influenced works of renowned mid-century modern architect and designer Alexander "Sandro" Girard. The hotel's bio says he was the main source of inspiration for the design of the Andaz Scottsdale. The property is beautiful to walk around, with all the landscaping, flowers and trees; some of them are marked with what kind of plant they are. There are century plants and aloe and various cacti. The fitness center is located at the spa. It has windows which open up onto the pool, which is a more private pool than the main pool. The staff is outstanding. Savannah, who ran the front desk on my most recent visit, is absolutely amazing and really helped with any questions or small issues with my stay. The restaurant is wonderful for the hotel breakfast. I recommend having cocktails there too. You can see a beautiful sunset from the bar. I love the open design of this hotel resort because it makes you feel like you're in the countryside and you can admire the beautiful views of Camelback as you walk around the grounds and hear birds chirping. It's so relaxing. Parking is easy and you can usually find a spot right outside your casita room as the parking circles the hotel. Toiletries in the room smell so good! Lavender with sea salt. It's really like staying in a spa! One of my favorite experiences at this hotel was taking a late afternoon outdoor class at the spa/gym on the large lawn where we did stretching/light resistance training with the the sunset behind Camelback Mountain as the backdrop. It was glorious. I definitely recommend trying one of the classes or "experiences" if you stay here. Some of them you have to pay extra for, but a few of them are included with your room rate. At first glance the hotel interiors and architecture seem extremely simple and minimal, but then you realize it's actually all a piece of mid-century modern inspired art. It's really fun to walk around and admire all the understated design details at this hotel.

    Took my wife and her girl friends to Andaz for spa/pool/lunch day last week. While they were…read moregetting pampered, I worked out in the very well-equipped gym on property. Had a wonderful wet sauna afterwards and met the girls at the pool for drinks and lunch. Everyone I encountered were wonderful, thoughtful, cared about my experience and the facility was 5 stars in every way. Can not rate it high enough.

    JW Marriott Phoenix Desert Ridge Resort & Spa

    JW Marriott Phoenix Desert Ridge Resort & Spa

    (787 reviews)

    $$$

    Real time update for JW Marriott @desertridge…read more 1. Here for our son's birthday, brought 2 of his friends and needed to pay $50.00 for an additional wristband as each reservation allows for 4. 2. Poolside chairs, mostly reserved for an additional charge. We inquired for 2 chairs as it's 2:00pm and service closes at 5:00pm. $175.00/chair with an additional $30.00/chair reservation fee's. We opted not to do this and am hoping to find available 'free' chairs provided with the resort fee. 3. Ice cream is another issue, 3 cups of Dippy Dots (picture attached) was $38.00, not including tip. It's a nice hotel but the cost to be at the hotel once you arrive is crazy... consider this before booking, I haven't ordered the prerequisite chicken fingers yet that come with every hotel stay. Again, 5 stars for the hotel/service and amenities but 3 stars for the value... averaged out to 4.

    My son had a guest in town so I grabbed a ResortPass for the water park at JW. You do have to park…read morekind of far away but was glad to know they validate parking with the pass so it was actually free to park. We went in December and they had all the set up for the JW Jingle event with ice skating and inter tubing. There were plenty of photos ops! The entrance to the pool was locked and you needed a key card to get in. No worries there were tons of people so we just waited a minute and slipped in when someone came out. We checked in with our pass and found some seats near the hot tub. The kids went straight to the slides and I went to hot tub. It was nice but kind of small especially when the sun started to set it got really busy. The food and drinks are outrageously priced as you might expect at a resort. The food was surprisingly good though! I got a taco salad, my son got hot dog and fries and his friend got a turkey wrap. It was good but was too expensive. But hey when in Rome! The lazy river is the best. I could floated in that all day! All in all in was an expensive but enjoyable day at the JW.

    Drury Inn & Suites Phoenix Happy Valley - King room with jacuzzi

    Drury Inn & Suites Phoenix Happy Valley

    (141 reviews)

    $$

    Terrific hotel, and great value for the money. I don't know how they do it…read more Duane Carbine checked us in. We waited while he checked in another guest ahead of us. Duane's welcome spiel was thorough and well-rehearsed, but it didn't sound canned at all. Really good job, and he's been there for fifteen years! We also encountered Karin Eagle in the restaurant, and she went far above and beyond for us. Bravo! We'll be Drury customers for life now.

    This place was amazing. The room was clean. Breakfast was nice staff was friendly…read more However I was over charged at the kitchen/bar. I ordered 2 food items and pre paid for 3 beers the bill came out to $52.18 I didn't think much of it and even tipped 25% After I finished my third beer. I decided to order a cookie with ice cream and an old fashioned to take up to my room. Again I tipped 25% My phone has text alert and I noticed the bill was $42.62 for what should have been $22.00 max I bought it to my bar tenders attention and she was working things out on the registry and came back with a receipt that didn't have prices just my order but she had added 1 extra beer. I told her it was wrong and she said it wasn't that the first time she had only charged me for 2 beers and this was my third beer. I did not want to argue so I left it at that but I couldn't sleep thinking about it. I mean dang I even tipped her good. The next day I reached out. To management I don't mind taking care of my servers and I'm always a good tipper. But I don't like being taken advantage of because they think I had a few drinks. Or they think I won't notice extra things. This is not okay. The hotel you check into is supposed to be a safe place like home to enjoy a drink or two. The management offered to refund the first bill of 52.18. But I told him I just wanted what I was over charged refunded plus my tips. At this point I feel she had the chance to correct my bill and make things right but she chose to make me feel like I was in the wrong. After the manager added my first bill up after I told him what I had ordered it turns out she charged 4 beers the first time and not just my 3 and way over charged me the second time. This is a great place to stay but keep an eye on what you order. More so late at night. Also my hot wings were cold in the center but I didn't even mention it to her at the time. Guest in room 730 on 4/20/2026

    Kimpton Palomar Hotel Phoenix Cityscape - 4th floor room

    Kimpton Palomar Hotel Phoenix Cityscape

    (524 reviews)

    $$$

    I want to give the Kimpton its own review; separate from the Blue Hound and the Eden, because the…read morehotel itself absolutely deserves it. I arrived at noon on a Friday after driving in from Las Vegas, and Dylan at the front desk set the tone immediately. Before I could even ask, he let me know there were no suite upgrades available but offered me a King Premium and got me checked in on the spot. As a solo traveler who had just made that drive, being able to walk straight to a room and crash was everything. He took a few minutes to catch me up on what had changed since my last stay; the breakfast situation being the highlight of that conversation, which turned out to be... relevant. The next morning, after a rough experience at breakfast, I mentioned something at the front desk and Donna, the front-end manager, stepped in immediately, not defensively, but genuinely wanting to understand what happened and make it right. That kind of accountability is rare. Saturday night brought a similar hiccup at the bar, and Sayan handled it the same way: professionally, without hesitation. The room was exactly what I've come to expect from Kimpton, clean, comfortable, and well-appointed. But the real story here is the staff outside the restaurant. Dylan, Donna, Sayan, these are hospitality professionals who actually care, and it shows. The hotel itself earns every star.

    This hotel is located in downtown Phoenix. I attended an affair here. I can't speak for the…read morerooms. I can however tell you that staff are great here. They are personable, helpful and kind. The room and area we used were spacious with tables and chairs to accommodate the crowd. Servers were busy with food replacement. Drink servers kept on top of those needing a beverage. The restaurant will validate for 2 free hours of parking. Parking is conveniently located to the hotel. If you prefer, there is also a parking lot across the street.

    AC Hotel Phoenix Biltmore - Bar area

    AC Hotel Phoenix Biltmore

    (92 reviews)

    $$

    Such a fantastic stay! The location is perfect -- steps away from great restaurants and shops. The…read morehotel itself is spotless, with beautifully modern decor that feels both stylish and welcoming. The staff were so sweet and genuinely helpful, which made the experience even better. It felt cozy, comfortable, and thoughtfully designed. The only letdown was the breakfast. The selection was limited, overpriced, and unfortunately everything tasted stale. However, I would still give the hotel 5 stars and would highly recommend and return when I visit the downtown Phoenix area again.

    I stayed at this hotel for a work team off site and it did not disappoint. The rooms were clean,…read morethe lobby is so nicely decorated, the bar is a good vibe, the gym has plenty of weights and cardio machines like treadmills and ellipticals, the pool is clean and gets a lot of sunshine, and the location is convenient. The staff is genuinely kind and helpful. My next door neighbor kept blasting his TV at night and I requested they intervene. I bugged them three to five times a night and they never made me feel like I was actually bothering them. They were happy to help. They also have housekeeping stuff at the front, dried lavender packs, and shower steamers in case you want a little something extra. The only drawback for me was how much noise there was outside on Camelback Road. I know they can't do anything about that, but it kept me up. So it's something to consider.

    Omni Scottsdale Resort & Spa at Montelucia - Stunning Views

    Omni Scottsdale Resort & Spa at Montelucia

    (490 reviews)

    $$$

    This year's girl's trip was a visit to the Omni. I'd never been to Scottsdale before, let alone…read moreleft the Phoenix airport so I wasn't quite sure what to expect. With it' stunning mountains, palm trees and ritzy houses, Scottsdale is gorgeous. Bonus points for only being about 20 minutes from the airport. The hotel itself is beautiful with a ton of common areas to enjoy the sunset and scenery. It was a little chilly so the number of outdoor fire pits were very much appreciated. I was put in a room in the 17the or 19th building. I got lost a couple of times as it gets quite dark and the property is a bit of a maze. My friends were closer to the entrance. My room was nice but I felt it needed a bit of an update. Unfortunately I didn't receive my member benefits. I think this is a good resort for meeting up with a group or family, though there were plenty of couples while we were there. I didn't pay a ton for our stay which was good because I didn't really consider it a luxury property. A few things to note: the convenience store is only open till 6pm so plan accordingly. They will take you in a golf cart to your room. The pool is heated in the winter. Uber only takes a few minutes to come get you.

    My husband and I did a staycation for one night here. We had a great experience. The staff at check…read morein was very friendly and accommodated an early check in for us. The property is beautiful and the room is large. The bathroom was the best part for us with the giant shower and jacuzzi tub. We enjoyed renting the bikes they have on property and biked a 4 mile loop that was very scenic through the surrounding neighborhood. There are a ton of fire pits and we enjoyed making s'mores at night. The pool is heated which is helpful for this time of year. There are also 2 hot tubs on property. Right now it's decorated for Christmas which definitely added extra to our visit.

    Embassy Suites by Hilton Phoenix Scottsdale

    Embassy Suites by Hilton Phoenix Scottsdale

    (156 reviews)

    $$

    Check-in went without a hitch and it was smooth. The property seems to be well maintained, even…read morethough it has its age. The front desk workers were courteous and was helpful. Visited the bar and the bartender is also very nice. The room itself is clean spacious and the bed is comfortable. Unfortunately in the bathroom, the water plug is broken so that's need to be fixed. The breakfast is also well prepared with lots of options, especially with freshly made omelettes and pancake pancakes.

    I stay at Hilton properties frequently and always request a high floor at check-in. On this stay, I…read morewas assigned a first-floor room where the windows were only a few feet from the parking lot. It felt more like a motel setup than what I expect from an Embassy Suites. There was also no acknowledgement of Hilton Diamond status at check-in. Normally that's standard at most Hilton properties. The hotel itself feels very dated and clearly needs renovation. The staff also seemed confused and unprepared to handle basic requests. After I complained about the room, they moved me to the third floor. Unfortunately that room wasn't much better and was also in serious need of updating. Midway through my stay the manager texted asking how the stay was going on a scale of 1-5. I responded with a 2. She asked if she could call me between 1:00 and 5:00. The call never happened. Another odd thing: after every Hilton stay I typically receive an email asking me to review the property. I never received one for this stay. There are simply too many other hotel options in this area to justify staying at this Embassy Suites again. In its current condition it does not reflect what most people expect from the Embassy Suites brand.

    Renaissance Phoenix Downtown Hotel - hotels - Updated May 2026

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