This stay was completely wonderful, my first wonderful Hyatt experience that met my expectations…read more Yes Daniel was also there at reception but Savannah is the one who checked me in and out and is quite friendly. I booked a bungalow in the retreat area to have access to the 2 other temperature regulated pools. It was beautiful the retreat area is very nice, it's further away from Weft & Warp and the Turquoise pool so it quiet and relaxing. Maydeline at the Spa was very helpful and very in touch with guest needs. One step ahead everytime. Colin really saved the day with making sure we had everything we needed. Brennan was also really helpful at breakfast and bringing us water all the way to the retreat pool. There was a minor hiccup with requesting ice while we were there but they did take care of it and apologized the next day for it not being done promptly, the acknowledgement was great and it really was such a minor thing. They have lots of activities everyday that are included and they also have experiences you can pay for.

This hotel is a true luxury resort in Scottsdale. The entire theme is mid-century modern and all…read morethe rooms feature chairs and pieces by famous furniture designers like Charles Eames and Eero Saarinen. The hotel is inspired by the colorful and folk art influenced works of renowned mid-century modern architect and designer Alexander "Sandro" Girard. The hotel's bio says he was the main source of inspiration for the design of the Andaz Scottsdale. The property is beautiful to walk around, with all the landscaping, flowers and trees; some of them are marked with what kind of plant they are. There are century plants and aloe and various cacti. The fitness center is located at the spa. It has windows which open up onto the pool, which is a more private pool than the main pool. The staff is outstanding. Savannah, who ran the front desk on my most recent visit, is absolutely amazing and really helped with any questions or small issues with my stay. The restaurant is wonderful for the hotel breakfast. I recommend having cocktails there too. You can see a beautiful sunset from the bar. I love the open design of this hotel resort because it makes you feel like you're in the countryside and you can admire the beautiful views of Camelback as you walk around the grounds and hear birds chirping. It's so relaxing. Parking is easy and you can usually find a spot right outside your casita room as the parking circles the hotel. Toiletries in the room smell so good! Lavender with sea salt. It's really like staying in a spa! One of my favorite experiences at this hotel was taking a late afternoon outdoor class at the spa/gym on the large lawn where we did stretching/light resistance training with the the sunset behind Camelback Mountain as the backdrop. It was glorious. I definitely recommend trying one of the classes or "experiences" if you stay here. Some of them you have to pay extra for, but a few of them are included with your room rate. At first glance the hotel interiors and architecture seem extremely simple and minimal, but then you realize it's actually all a piece of mid-century modern inspired art. It's really fun to walk around and admire all the understated design details at this hotel.

10/10 all around! The hotel is super clean and the grounds are gorgeous. The staff was incredibly…read morefriendly and attentive. We stayed in a king room with a pool view on the second floor with a private patio. Location is fantastic with great walkability. The vibe is the hotel is so fun with an updated retro decor which feels like you will run into one of the rat pack on property. Great having two pools- one very quiet and perfect for reading a book and swimming laps, and the other more lively with DJ's and great music on the weekends. We will definitely be back!

We arrived on Monday and we were super early. We left our phone number but had to check in as we…read morenever got a call or notification that our room was ready. She said she would put in a rush but we still checked normal time. The lady who checked us in did give me some drink tickets to use onsite as I told her we were there to celebrate my birthday. Very sweet! Room is spacious somewhat clean we did see some critters which was not great. The bed was comfortable AC worked great! I did see some reviews stating other wise but we had no issues. The gym was great they have a big space and peleton lots of good equipment. We spent some time at the pool water was too warm to be a pool but it cooled you off a bit. It is close to downtown which was nice!

Stayed for one night and was impressed. The resort is beautiful, staff is friendly and helpful,…read moreand the property is great for walking, with a small Sonoran Desert Botanical Garden. The highlight is definitely the AquaRidge water park with 5 pools, a lazy river, and awesome waterslides. They also have a spa (sadly, no time for me this trip), plus 2 championship 18-hole golf courses. My room even overlooked one of the courses! The room was spacious and clean, and bonus points for having Starbucks near the gift store because vacation calories don't count, but coffee is essential! The only downside? The resort is HUGE with many different wings, so be prepared to get your steps in. Pack comfortable shoes! Overall, a beautiful resort with great views and plenty to explore. I would stay again!

Incredible weekend here! We had a girls trip planned here for a weekend in June (yes we chose June…read morein Phoenix). We came for a relaxing weekend by the pool and boy did we get it! We took full advantage of the lazy river and the waterslides on site. We had very little weight to get up to use the waterslides, but I bet you're busy season there's a line. Restaurants on site were delicious and we enjoyed the happy hour at Kembra. The breakfast buffet each morning was absolutely incredible. Thankfully, there were lots of umbrellas available, but they do go fast. We definitely want to come back.

The lobby is super pretty when you walk in. However that's where the beauty ends. There's a bar it…read morecloses at 2300 daily. There's breakfast from 0600-1000. Only two elevators, the rooms claim no smoking or vaping but you can tell someone did I had to call the front desk to tell them so I wasn't charged. The rooms claim is what you'd expect from a motel7 bed shower no views nothing great if you are wanting more bang for your buck this wouldn't be somewhere I'd stay. They are way way over charging for rooms during off peak season in the valley because of the TSMC expansion. There's a bunch of utility/work trucks parked in double spots and beer cans all over. Near the work trucks

I had never stayed at a Drury before. Then this week our AC went out, and I went looking for an…read moreaffordable place for the family and dogs to stay nearby. I couldn't have been more pleased by our stay. It was affordable (and had a veteran's discount on top). The free dinner and hot breakfast were great perks. The beds were comfortable. The pillows weren't the typical hotel pillows that go flat as a sheet of paper the moment you lay on them, they actually provided support. The water pressure in the shower was great. There was a real door on the bathroom, not the barn doors that everyone is doing these days. The people at the front desk and in the eating area were all super friendly and personable. This is the first time I've ever written a review for a hotel. That's how pleasantly surprised I was. Please don't change, keep it up. I will be staying at Drury again in the future.

The Kimpton Palomar is our "go-to" hotel for downtown Phoenix. Being an IHG Member with a Diamond…read moreElite status, they have always provided me the perks that go along with it, including being upgrade to a suite (when available), welcome treats, as well as a "raid-the-bar" credit, breakfast or points. They also have two restaurants on the property: Blue Hound Kitchen and Cocktails (book a month in advance for that one - see our video review under our dining section below) and Eden - their rooftop, outdoor restaurant. Both are great options, though Eden has beautiful views of the pool and of the Phoenix landscape! Finally, they are VERY dog-friendly with free treats and water in the lobby (you also get a polaroid picture of them), as well as bedding and other amenities. TIP: Valet your car - they park it in the secure garage that they share with the apartment complex next door. My suite overview can be found on my YouTube Channel.

Room was clean, front desk was fantastic and friendly. Parking was a pain and expensive. Short walk…read moreto Diamondbacks stadium and restaurants downtown. The drive up area to get cars parked was a hot mess. Only one valet for July 3? Think about reconfiguring this area.

I stayed at this hotel for a work team off site and it did not disappoint. The rooms were clean,…read morethe lobby is so nicely decorated, the bar is a good vibe, the gym has plenty of weights and cardio machines like treadmills and ellipticals, the pool is clean and gets a lot of sunshine, and the location is convenient. The staff is genuinely kind and helpful. My next door neighbor kept blasting his TV at night and I requested they intervene. I bugged them three to five times a night and they never made me feel like I was actually bothering them. They were happy to help. They also have housekeeping stuff at the front, dried lavender packs, and shower steamers in case you want a little something extra. The only drawback for me was how much noise there was outside on Camelback Road. I know they can't do anything about that, but it kept me up. So it's something to consider.

Such a fantastic stay! The location is perfect -- steps away from great restaurants and shops. The…read morehotel itself is spotless, with beautifully modern decor that feels both stylish and welcoming. The staff were so sweet and genuinely helpful, which made the experience even better. It felt cozy, comfortable, and thoughtfully designed. The only letdown was the breakfast. The selection was limited, overpriced, and unfortunately everything tasted stale. However, I would still give the hotel 5 stars and would highly recommend and return when I visit the downtown Phoenix area again.

By far the best hotel in downtown Phoenix I've stayed at. Absolutely the best in Renaissance…read moreclass. From the moment you walk through the main entrance, first thing is the size and ambience of the reception area, Starbucks and bar strikes you and you know you're not in a normal Marriot hotel. Front desk staff was fantastic, Liz had all our room, valet parking, Lounge access and welcome gift organised and made check in quick and simple. The rooms are large for a downtown hotel, it was almost a joke at how far you needed to walk tp get dressed or goto the bathroom. Wished these big rooms came with 2 sinks? Rooms have full sized fridge, pod style coffee machines with a box of coffee pods and teas. But thats not really needed as they have rooms that have access to a 24 hour Lounge that includes complimentary coffee, tea, waters, Pelegrino, fruit juices, snacks, sodas; and during happy hour, cheese and fruit platters and $ private bar. Breakfast is so impressive and held in the lounge, certain rooms come with free Lounge and Breakfast access, definitely worth the extra spend. Think about how much they charge for food, snacks and drinks? Parking is valet, nice and easy but small considering the side of the hotel and can get busy. Waiting wasnt long though as the parking is built into the hotel and not somewhere else. The Duster bar downstairs is a great place to hang and cheaper than buying it the event centers.... but service was so slow at 2/3rds full. Took 25 minutes to get 1st order in and another 10 mins to pay. Our server wasn't slack, she just covered the entire bar whizzing around. They need more staff when theres a function, a game and a big concert all in the same night. Ill put this in at the bottom, this was rare occasion that I've purchased a hotel from Marriot with only a few days notice, the rate seemed low despite above mentioned things going on. Maybe that's the tip to stay back here is to book a few days out? Usually this hotel is a lot more.

I know they had a renovation and such but it seems like it's still happening. Many things were…read morekept. It's not a full renovation. The lobby is just all over the place too many things no cohesive theme. They have a gift shop, which is nice attended for an event here appetizers were ok folks were nice who worked there.

Updating my review because despite the couple of l inconvenience that i encountered the staff was…read moremore than accommodating. Any issues I had were dealt with by the staff in a professional manner and efficiently. After being here in the heat perhaps they have guest park downstairs to avoid putting their cars in the sun and it's also gated down there. Either way knowing ahead of time you're paying for parking to park remote from your room will be less shocking when you see the size of the resort. The golf carts come very quickly. I also want to say that checking out was also easy. Anyway overall a good stay.

We came for a relaxing birthday weekend. I can say we were pretty relaxed…read more Our room was upgraded with a balcony over looking the adults pool which was nice. The room was comfortable and cool. Sadly the bed needs to be replaced it's pretty worn out. Had excellent water pressure in the shower. Swimming pool was a very nice warm temperature and was extremely busy so we opted to swim in the evening when it was empty. Only down side is that there's barely any light and the deck around the pool is uneven in places. We had room service the first night. Young man that delivered was very nice. The chicken fingers and veg paste was good. The albondigas was terrible. Two meat balls With some chipotle sauce. We ate breakfast every morning and it was good. The hostess and some of the other people acted like this was their first time being busy so it was entertaining to watch them scurry around like they were lost. We ate one night at Prado and the food had no flavor. Loved the smell of the restaurant like mesquite wood burning. The waiter was very nice and friendly. I posted that review on here as well. The entire staff were very friendly and helpful when asked. Never understood what was included in the $45/night resort fee and the parking was $35/night for valet and 30 for self park. So be forewarned add the $80 a night to your room rate. Plus the distance to your room can be quite a trek. Anyways would we stay here again?? Not sure. For the money we might try one of the other resorts around the area. So can't say either way right now.

Good experience and nice breakfast…read more Little snack bar is price gouging with soda costing $4.00 for a 20oz plastic bottle.

It was very clean. Front people were nice and attentive. I'd have to say breakfast was pretty darn…read moregood!

Absolutely gorgeous views and rooms! Loved that they even had child size slippers and robe, and a…read moresouvenir book and toiletries, including bubble bath! They also have a kids club with free and charged activities. The staff were so kind and helpful. A truly relaxing stay after hiking tours around Sedona and Antelope Canyon before heading to the Phoenix airport.

Enjoying the World Series in the comfort of our palatial casita in Scottsdale. Such a comfortable…read moreplace to spend a week recharging. Super great staff!