Van did such an amazing job on my nails! She asked if I wanted a floral design, and I said, "Sure!" because I trusted her, even though I had no idea how they were going to turn out. Once she finished, I was seriously obsessed! The flowers are so beautiful, and she absolutely killed the design effortlessly. The shape is perfect, the attention to detail is incredible, and I can't stop looking at my nails. Everyone at Renaissance Nails & Spa was so friendly, and the whole experience was great. If you're looking for someone who's talented and creative, definitely book with Van. I'll absolutely be back! read more

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Today was my last visit to this salon. I've been a loyal customer for over a year and a half. The service has always been decent, not exceptional, but it's convenient and gets the job done. There are a few employees I genuinely enjoy, especially Van. She consistently does an amazing job, and she's been the main reason I've continued coming back. One thing I've noticed over the years is that the customer service has never been particularly warm. You're rarely greeted with a simple "hello" or "welcome." Instead, the first thing you're usually asked is, "What service do you need?" It may seem like a small thing, but a friendly greeting goes a long way in making customers feel valued. Today, however, completely changed my opinion. I came in for my usual services, a pedicure and hard gel nails. After my pedicure, I was told I would need to wait about 20 minutes because they were understaffed. I understood that and had no issue waiting. I told the woman at the front desk that I was going next door to get my eyebrows done while I waited. Her response was simply, "Leave something." That comment caught me completely off guard. I've been a regular customer for well over a year, I always pay my bill, and I've never walked out without paying. Being asked to leave something behind as collateral felt unnecessary and disrespectful. I don't want to make this about race because that's not my style, but I do find myself wondering if every customer is asked to do the same thing. I regularly spend over $120 per visit and typically leave a $10 to $20 tip, depending on the quality of the service. On top of that, the salon charges an additional $3.50 for credit or debit card payments, which feels outdated and inconvenient since many people no longer carry cash. Unfortunately, today's experience changed how I feel about this business. Loyalty should matter, and long-time customers should be treated with trust and respect. Between the lack of genuine customer service, the card processing fee, and today's interaction, I've decided this will be my last visit. read more

Renaissance Nails & Spa - Front desk - Nail Salons Near Me - Rialto, California

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Extremely disappointed with my experience at Renaissance Nail Salon. Customer service is seriously lacking, and the place itself did not feel clean or welcoming. I called ahead to check availability for both my daughter and me, and was told they could take us. When we arrived, they suddenly said they could only take one of us. After speaking with someone in the back, the front desk said to come back in 30 minutes and they'd take both of us. We came back as instructed, waited about 10 minutes, and they only took my daughter. No one checked on me, no updates, nothing. I ended up waiting over 40 minutes with no communication. This was frustrating, unprofessional, and a complete waste of time. I will not be coming back. read more

Renaissance Nails & Spa - Nail Salons Near Me - Rialto, California

I went in for an acrylic manicure. And the lady misunderstood me and did manicure(extra charge). Then she asked me if I want powder and I said no and she still did it. Just horrible service and bad energy because they are always gossiping in front of their customers. read more

I had a negative experience with a Pedi here about four months ago and should have learned my lesson the first time. The first time, the technician was very rude and cut me several times, but I decided to give it another chance. I went back for a Pedi despite having a bad feeling, mainly because I didn't have much time to find another salon. She cut too much, and I ended up going on vacation in a lot of pain. Now, I have pus coming out of the corner of my nail and skin, it's swollen, and it hurts bad. Do not visit this salon! I regret it, I'm in pain and will never return. They definitely should be shut down. read more

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I have gone 5 times total. I ask myself every time, why do I keep going back? The first two times were okay. This last time was absolutely awful. I made an appointment with Ana at 9:00am because I didn't want to be rushed. It was for a fill and one fixed nail. She over filed my nails and hurt me a total of 4 times. I shouted every time. My husband was with me when it happened the first two times. The last two times I asked her, hey why are you rushing? Do you have another appointment waiting? She said yes. When it was time to pay, I paid for the whole thing but I WILL not return. Ana used her drill too fast and drilled my cuticles. Yes they bled but I asked for alcohol spray. read more

Renaissance Nails & Spa - Ana was filing my cuticles too fast - Nail Salons Near Me - Rialto, California

I am giving this two stars as the work done wasn't bad. I usually don't do reviews but I think the manager needs to know a few things. I went on the website and made three pedicure appointments. We showed up early and I was like maybe they want to take us early. When we walked in the younger teenage looking girl didn't say hi just kind of looked confused. I said hi we are here for a 1:30 appointment I know we are early For three pedicures at 1:30. Response bland like "yeah" then I said I know we are early for the 1:30 but we wanted to check. She said for two pedicure, I said no three pedicures. Her response well it says two, I was trying to bite my tongue at the lack of any customer service skills. She then said I have T*** at 1:30 for two. I said well I made the appointment for three and I'm not T. I told my daughter I'm about to just leave I can't with this. I then tell her I can show you the appointment, she then proceeds to yell the techs names and said go sit over there. Like where over there ??? We were like what just actually happened. As I'm walking by her I showed her the confirmation and she said well online booking doesn't work. I told her well maybe you should take it off the website and next time ask how I made the appointment. she says we have been telling the manager. Moving on, my daughters get the basic with gel which is 40.00, the tech that did daughter #1 tells me it's going to be 45 because she wants french tip I said that's fine. Daughter #2 gets the exact same thing. I choose the deluxe pedicure with gel which is 57.00. the tech working yells up front to the young lady to put something on the TV. So I calculate to make sure I have enough cash. if my math is right it's $147. I give each tech 5.00 each. I get to the register and the same young lady doesn't say anything but it's $155.00, I said how much did you say? She repeats herself in a rude tone. At this point I was so over it the lack of customer service and her being rude I didn't even argue. The other reviews above about being charged different is 100% true! Be aware their online doesn't booking and the receptionist or whatever she is acts rude about it. I was completely mind blown by this situation. Oh and on the website it says 10% off for new customers but instead I get charged more. If the manager sees this, you need to rethink the young lady you have working in the front, she looks sloppy, has no personality, is rude and doesn't seem to do or like her job. Also, check on your techs, overcharging is stealing. I wouldn't have tipped them if i would have know they upcharge. Lastly don't know how my deluxe pedicure lasted as long as a basic pedicure. read more

Renaissance Nails & Spa - Nail Salons Near Me - Rialto, California

Go to ardent nails in rancho instead I want to give it a 0 but i cant so i give it a 1 i come here regularly they always do a OKAY job at best , but i went in yesterday for a new gel x set and they came out HORRIBLE ! i was trying to trust the process because i didnt think it was possible to get bulky nails with Gel-x but when she was finished the nails were bulky , thick , super curved and way to wide for my nail beds . to top it off they gave me a color i didnt ask for . i left the salon not saying anything bc it was closing time i was in a hurry and decided ill just come back tomorrow to get these removed and re done by someone else i call the very next morning and tell them I want them re done . lady was very rude on the phone saying i should have said something the day before but they were already closing ? she said they would have to charge me to take this monstrosity off , me being desperate i said okay how much to take them off and have them redone by someone else , she leaves me on hold for 5 minutes and then says oh we dont have anyone available today Pathetic ! dont go here they suck ! terrible job and terrible customer service . go to to arden nail spa in rancho . perfect nails every single time trust me its worth the drive read more

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My first time coming here to get a fullset, love it ! Randomly go to irene, she did an incredible job on my nails. Take time and no rush, the shape is so nice and clean. Will be back and ask for her. Love it Also, I just following her on Instagram and wow, she is so artist. All her product go out is so fire and amazing. Give her a follow yall ! Instagram: @nailartists_ire * appointment is better if you do a lot design. read more

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I always come here for my nails and pedicure. Irene is my technician and she never disappoints she is amazing . For pedicures every one is good!!! read more

Renaissance Nails & Spa - My new set done by Irene - Nail Salons Near Me - Rialto, California

My nails turned out amazing!! Love the staff at Renaissance and thank you to Anna for an amazing job read more

Renaissance Nails & Spa - My nails under the light at Renaissance Nails. - Nail Salons Near Me - Rialto, California

Found a gem of a nail salon. I've been coming here to get my nails done and Leah, is amazing!!!! I love how she does my nails and Davey design she does just comes out amazing! Come schedule your appointment with her. read more

Anna did a great job on my nails. She was quick and precise and the shape is perfect on all my nails thank you Anna! I love them! read more

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Walk-in on a Saturday around 12:00 pm. Kim worked on my hands and feet. Service was a gel mani/pedi. Maybe the rush had her working fast, but it was a painful experience. I felt as if the file was going to break from how hard she was using it. I got cut with the cuticle cutter. Personally, I would not come back. read more

Excellent service Ana dies a Beautiful job on my nails..Very happy !! Thank you Ana!! read more

Renaissance Nails & Spa - Nail Salons Near Me - Rialto, California

Was able to get a Friday mid-day appointment. Loved the prompt service and friendly nail techs! Will definitely be back.

Came for a pedicure One word- Terrible! Got the basic pedicure $30. Which had nail clip, cuticle removed and lotion. The attendant was very rough and fast! Basically doing the least in the least amount of time. No feet or leg massage. Less than the basic in any other place. It lasted a total of 10 minutes. No exaggeration. Worst pedicure I've ever had! On top of that the place is dirty and dusty. Chairs and tubs are not clean. Staff is unfriendly as well Avoid this place at all costs! read more

Renaissance Nails & Spa - Nail Salons Near Me - Rialto, California

I went today to get a pedicure. I payed for the deluxe pedicure and she was done so fast. I have polish on the side of my toes. Callus still on my feet which was supposed to be included in the service. I didn't even receive a massage on my feet or my legs. The place didn't even seem welcoming. read more

Worst nail salon in history of nail salons. I went for a pedicure and the lady cut me too deep, now I have the most painful infection ever in my big toe. I can't walk on my foot. The lady was annoyed with me that she couldn't up charge me for more services and rushed my pedicure. She was rough. The salon is unsanitary to the point where someone needs to sue this place and take it down!!!! The lady's name is tutu or whatever she's terrible read more

Renaissance Nails & Spa - Big toe is infected, in so much pain - Nail Salons Near Me - Rialto, California

I went there Sunday and got Gel-X and didn't properly cleaned my cuticles and gave me an infection. never had I ever experienced this before, can't even tell if they clean their things. read more

Renaissance Nails & Spa - Middle finger swollen, tender and red - Nail Salons Near Me - Rialto, California

I should have went with the TikTok reviews but I've been here before and it was alright service wasn't bad, so i came back, i called at 12:30 pm of that day to make an appointment for 5pm with anyone, they said yes. When i walked, it wasn't busy, but they sat me in the pedicure station that wasn't even ready for anyone and i seen this older worker who looked at me but it wasn't a friendly look, it was 5:15 and i figured okay, it'll take a couple of mins but at 5:35 i see that they took in walk ins and when i asked about my service to the receptionist, the older lady who works there started yelling at the receptionist and gave me looks like it's my fault. I walked out and went to Lucien and they took me right away. I hate writing reviews like this but i feel like the older lady shouldn't have yelled at the receptionist and taken accountability. read more

not a good nail shop. Doesn't feel clean. I went in for a pedicure and it was like 15 minutes. No hot towels and 1 minute massage. They will rush you out. The massage chairs never work. Decided to give it one last chance but definitely won't be coming back. read more

omg where do i start... i called to see if they had availability for 2 ppl, they said if i could make it before 6(i thought i heard by 6).. i said i think so since i was barely leaving work and i get off at 5:30 so i was hoping we would make it. they call me at 5:50 ish asking where i am. i told them i was about 10 minutes away thats if be there by six and the girl in the front responded with attitude saying i told you before six. i was confused thinking she meant i would hsve to get there by six. i get there at 6:02 and tell her im here for my pedi and she looks around for my friend to see why its only me. i told her she was looking for parking snd she rudely told me to sit at the end on a chair. i was getting my pedi and my friend who got there at 6:05 was sitting there the entire time and no one asked if she needed anything or if she was there for a pedi until i was done and the transfer transgender woman (just so ppl know who im referring to)asked her if she was gonna do a pedicure too and we said yes.. they sighed dramatically and said "fine" so i told them nevermind. i didnt want my friend to get a pedicure from someone who wasnt even willing to do it and have to pay for terrible service. once she finished after like 20 mins i gave her a $6 tip cuz there wasnt much going on and the receptionist laughed at the amount snd ssked if i was gonna give more which i was but didnt have enough cash so i tipped four more dollars but from beginning to end they were soo rude i wouldnt recommend them to anyone. lucien nail spa in rialto is better service and better results too i recommend them read more

Renaissance Nails & Spa - they arent even either.. - Nail Salons Near Me - Rialto, California

I loved my nails by Timmy He was gentle and knew exactly what I wanted. No flooding equating no picking nails lasted way longer then before by coming here I would definitely recommend. read more

I had a really frustrating experience at Renaissance Nail and Spa. I walked in for a full set and a pedicure. While I was getting my pedicure done, the manicurist who was supposed to do my full set had no clients but never started my service. Then another client walked in and she began working on them instead. When I asked how much longer it would be, I was first told 30 minutes, and then after another client came in, I was told it would be an hour because she was going to take the new client before me. At that point I paid for my pedicure and left. It felt very disorganized and unprofessional to be passed over multiple times when I had already been waiting. Respecting clients' time should be basic customer service, and this experience definitely missed the mark. read more

One of the workers was not considerate because the water is cold, I asked for it to be warmer, and she barely turned it up. She cut my toe nails way too short and now I have a cut on my big toe. While painting my toes, she pinched my pinky toe too hard and now it's sore when I walk. read more

Overpriced and unprofessional! The tech was eating a burger at the nail station he did my nails on didn't clean up before doing my nails or wash hands and kept working back and forth between me and another customer next to me. Took way too long for my full set and overcharged. read more

Service is inconsistent even when appointment made with a particular person. Perhaps depending on what you tip that you will be consider VIP, your pre scheduled appointment will be honored. Otherwise plan to get service else where your time is respected. Most of the time staff carry on person conversation in Vietnamese, location allow clients to take call on speaker an or with no respect to others videos watched out load, music played for clients, If you plan to relax while getting service it will NOT happen. Some staff do a great job when willing, they are skilled unfortunately not consistent. You pay for mediocre services, when you should always receive quality service to DESERVE a tip, YES tips are earned, depending on service that a tip is given. Nail shops take clients for granted, on average a clients spends $190.00, difficult to find a reputable, quality service location in San Bernardino...Time to look for a new place read more

Except the very minimal effort on their part, with high prices! I got probably the most basic, rushed pedicure in my life, I got my eyebrow waxed also very minimal, rushed service. Half my forehead is sticky! They will ignore calls and leave you on hold and then hang up.I came a few months ago for a fill and heard one of the nail tech complain about how much the phone was ringing and said " im just going to let it ring, I don't care" when I was greeted by the girl in the front she said " Hi it's a 25 min wait" I said 25min wait for what? she said "well what do you want done" she kept saying that to everyone walking in read more

Appointments are recommended for full sets for less wait time. They offer Apple Pay and cash payments as well. read more

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I've been here several times since it is so close to my house. Convenient location but they are very Overpriced and the service is inconsistent. read more

My nail tech Van, she so amazing. I would recommend so much. She would listen to what you asking for and she super friendly. The staff is so nice. I recommend maddy also she super sweet and friendly. read more

Renaissance Nails & Spa - Nail Salons Near Me - Rialto, California

I had got a gel x fill and it was a great experience and my nail teach van was great very sweet and very nice and thank you van so much I would totally recommend van to anyone she is one of the best there . I had got a pedicure and it was a great experience and my nail teach maddy was great very sweet and very nice thank you so much maddy I would totally recommend maddy to anyone she is one of the best there. And the vibe there was a great vibe everyone there wad very nice. read more

Renaissance Nails & Spa - Nail Salons Near Me - Rialto, California

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Unprofessional, I had a scheduled appointment at 12 pm. I was told the technician would be running 2 minutes late. No big deal, so I waited. Well 2 minutes turned into 30 minutes. When I asked if someone could call her, no seemed to have her number. The kicker for me was when she finally arrived she didn't even have the decency to acknowledge me or apologize for being 30 minutes late. She entered speaking and joking in a different language with the other technicians. Which I found to be extremely disrespectful and I left! There's plenty of of nail salons I can choose from with better customer service. read more

I remember why I stopped coming here. Way overpriced, minimal service; not even lotion or a massage. Rush job. Will not be coming back

If I could give zero stars I would! Don't go here the service is absolutely horrible. I went on a Saturday afternoon to get a fill and a color change on my toes. I wear acrylic on my toes they put me with a new employee who didn't obviously know anything about pedicure and acrylic toenails, a seasoned tech woukd have known to file down or take off the old acrylic first before adding more. Well this individual after I told her many times if you add more acrylic on top it will be too thick! What did she do add more! I asked her to remove it and redo, she got someone else to come over and look and was advised what to do based on my request! She told her No! She proceeds to her her things walls out of the nail salon . The owner comes over, I tell him What's going on he attempts to find someone else to redo what she did. I did get a different nail tech who did them over just ok! One of the nail techs in the back yelled out she referring to the one that left should be fired, and I agree! After all of that drama I couldn't get my nails done because he didn't have anyone after I booked my appointment! I went up to the front the owner proceeds to tell me she's knew and he would be speaking with her about her behavior! Fast forward, I mistakenly thought I'd give them another chance. I went in yesterday morning 7/12 @ 10:00 no appointment was told to wait 5 mins well 5 mins became 20 mins. I got up went to the receptionist told her I'd come back at 3, she put me down 3:00 pm. I walked in at 2:58 still had to wait about 10 mins for my pedicure! I again was out with another tech who'd derive was horrible! She asked me what package I wanted, I chose the 45 with scrub and gel off. She soaked my feet, didn't address my cuticle until I reminded her, she proceeded too piled more acrylic on my toes after I said not to before removing the old first! Let me also add she was getting ready to polish my toes without even doing my oil to include lotion foot massage! Please tell me what nail salons don't know that pedicures comes with a foot massage! I've been getting pedicures over 40 years and I've always gotten them. I asked her what about my foot masssge she said oh proceeded to take off the the in between toe separator because remember, I said she was getting ready to polish my toes gave me the quickest ever foot rubbed polished my toes with white polish running all over the top, and when I say it was running it was RUNNING! Now my nails there was no one again to then after I booked! The receptionist goes to the back to find someone she walks over to one tech in the back they're standing obviously saying things about me which I could careless. I stayed looking at them then she proceeds to change and speak in English lol! I told the receptionist cancel and I would be leaving a lengthly review! Wait here's the kicker I paid $53 for running nails with mounds of acrylic! No tip from me! I went to Tammy does nails in Fontana explained to her what happened! She immediately put me in with by far the best nail tech ever her name is Vee! She did a beautiful job on my nails took off the acrylic on my toes redid reshaped and polished over. It cost $100 plus my tip of $20 but it was money well spent! I'm so serious when I say don't book here and you see why it's only a 3 star when it should be zero! Worst experience ever, poor work ethics, and poor customer service! read more

I really liked my nail design, my nail tech was Irene really dedicated to perfection! Thank you! read more

Renaissance Nails & Spa - Coffin shape #fullset #stars - Nail Salons Near Me - Rialto, California

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I went in for a full set and pedicure and it's was not the experience I was used to getting. My full set came out like shit it looks like some of them have been on for a week already like grown out and some are filed crooked and the sizes do not match. It looks like a kid did my nails. And they cost me 60$ for this horrible work. And the lady cute me 3 times.My pedicure color came out nice but the service of the pedicure was shit it was very basic when I usually get a classic pedicure get hot towels but I don't not she was rushing to get me out the chair so I could go get my full set done. I have never had a bad full set from here but hi just know not to come after 4 when the good people are gone I will only go to ladies I know do quality work. read more

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Made an appt with Leah for a Gel X set for my upcoming vacation to Tulum and they came out wonderful. Pink is #218 and Yellow is #163. Leah takes her time and leaves your nails flawless. Pedicure (no pic) done by Lily who in my opinion is the best here for pedis. read more

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Nail tech did an amazing full set on my daughter for homecoming. She listened to what my daughter wanted and did such an amazing job. read more

Renaissance Nails & Spa - Nail Salons Near Me - Rialto, California