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    Renaissance Ceramic Pools & Spas

    2.2 (96 reviews)
    Closed 10:00 am - 5:00 pm

    Renaissance Ceramic Pools & Spas Photos

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    Pool shell sitting idle for MONTHS.
    Russ C.

    Absolutely a TERRIBLE experience! This is a pool we bought for a home we already sold in May 2021. It's now June 30th. We, along with our Realtor and the buyer's agents arrive at nothing but dead ends when trying to talk to the office. No, we have not held up funds from the lender (it's based on progress and look at the progress in the pic). Blaming the city inspector was the other game played. Today- their phone number doesn't even work when you call. Run! The sad part is that we really trusted Heather (the owner's daughter) because this was a family business with years of experience. Yikes! Something must have gone really wrong in the last year or so. Jose, our contractor and Jesse the landscaper were the only two pleasant experiences we've had as both men are excellent. Update: As of September 2021 the pool that was started in APRIL is STILL NOT DONE. This is a ceramic "drop and fill" pool that literally should have been completed in 6 weeks. You can't make this stuff up... NEVER AGAIN.

    12x25 Corinthian by Latham
    Alexandra Z.

    We are so in love with our pool! Thank you Renaissance team for always being a great help! We signed in September & are finally done today! Total dig to install time was only about 4 months! We are so excited for this summer!

    Pool after decking

    Renaissance pool put our pool in and they did a very good job. They took care of clearing the Earth away hiring people to put up the wall around the pool hiring the person who put the decking around the pool. It was a very easy experience working with Tim Hanson and I recommend you call and get a quote before you go any place else

    Unwrapped (the black panels were the ones replaced).

    We shopped for a 2-3 person above ground spa in Fall, 2020 at Spa Liquidators and Renaissance. Renaissance is the local distributor for Jacuzzi and Liquidators stocks several brands. The hard sell tactics at Liquidators was off-putting and they deliver every spa by lowering it onto the property with a crane. This adds a few hundred $ to the cost. We chose Renaissance because we like the history and proven reliability of Jacuzzi. Tommi was our primary contact for the purchase and she was very efficient in working out details for delivery. Because of the supply chain problems, our special order spa (240 v rather than 110 v) took 5 months to be delivered. This in no way was the fault of Renaissance. Jose directed the delivery and setup in the yard. All went very smoothly and they easily delivered the spa on its side through our 33" gate on 2/14/2021. We have had two problems with the spa. The temperature probe failed after 8 months and was replaced by Jose soon after we reported the problem. Cosmetically, the panels surrounding the spa body weathered very badly within 6 months of installation. When Jose replaced the probe he took pictures of the panels, submitted them to Jacuzzi and 2 months later installed new panels. Both repairs were of no cost to us. Tommi followed up the final installation to be sure we were happy with the spa . So, yes, I am pleased with our choices and would highly recommend Renaissance.

    My yard before Renaissance ;-(

    I signed my contract with Renaissance Pools in January 2022. There is NO ONE who will manage your project. I have gone to the Contractors Board to seek a resolution. It is 9 months later and still, my pool is not done. FIND the right pool company before doing a pool.

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    Page 1 of 3

    Ask the Community - Renaissance Ceramic Pools & Spas

    Good afternoon how much is the price plus placement of a fiberglass pool thank you?

    It varies. Depends on what you want

    What are the hours?

    10:00 AM - 5:00 PM Monday thru Friday

    Don’t See Your Question? Ask Away!

    Review Highlights - Renaissance Ceramic Pools & Spas

    The temperature probe failed after 8 months and was replaced by Jose soon after we reported the problem.

    Mentioned in 9 reviews

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    Pools "R" Us

    Pools "R" Us

    4.5(139 reviews)
    16.6 mi
    Locally owned & operated
    Certified professionals

    We were having issues with some markings/discoloration on our pool (replastered last year). Upon…read morereaching out to Blaze (spelling?) who had apparently taken over from our previous rep Luis- we weren't getting any answers other than that our pool vacuum was put in too early (it wasn't). After posting my issues here- Greg immediately reached out and offered to come check it out himself. He came, explained how to repair the issue and assured my husband that if there truly was any plaster issue he would address it through the warranty. They worked everything out to my husbands satisfaction (he can be even more critical than me). If anything changes I will update accordingly but as of now our issues are resolved pending an acid wash. If you have any issues- reach out to the office directly.

    I had an amazing experience working with Pools R Us from start to finish. From day one, they were…read moreprofessional, transparent, and incredibly easy to work with. I worked closely with Ben, who really took the time to understand exactly what I wanted and brought my vision to life. He collaborated with me on the design, paid attention to every detail, and the end result is a pool that honestly exceeded my expectations! It looks absolutely incredible. What I appreciated most was how honest and straightforward he was throughout the process. There was never any pressure or upselling. Just genuine guidance and expertise. The entire team was responsive, communicative, and made everything feel seamless. On top of that, their pricing was very reasonable, especially considering the quality of work delivered. I couldn't be happier with how everything turned out and would highly recommend Pools R Us to anyone looking to build a pool. Truly a great experience all around!

    Photos
    Pools "R" Us
    Pools "R" Us - Again

    Again

    Pools "R" Us - Complete backyard

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    Complete backyard

    Xterior Creations Pools & Spas

    Xterior Creations Pools & Spas

    4.8(99 reviews)
    17.7 mi
    Family-owned & operated
    Certified professionals

    Xterior Creations have been nothing short of amazing! I…read moreinitially reached out to 5 pool builders to spec out a potential project I had roughly designed for our backyard. Although the other pool designers/builders did reply and some actually showed up to take photos, measurements and do a mock up design, Jason Jolfs of Xterior Creations took the cake on this one. Jason was very thorough and listened to everything I showed and explained to him about my backyard ideas. When I received the renderings back from Jason we had a winner. Out of all the designers I had met with, Jason nailed every single little detail I had shown and mentioned to him. He even included where our little chihuahua would be relaxing on the artificial turf in his rendering. Not to take anything away from the other designers since they all added their own design ideas/suggestions in the renderings but Jason just had every single thing we wanted in the design he created 1000%. The build process was swift and smooth thanks to our amazing project manager Marco. He was there with us every step of the way and walked us through everything we were to expect and encounter. The steps and time frame was quite accurate as well barring any weather delays. From the dig team to the truss to the concrete and plaster it was a very fun and interesting process to see happening. Marco always stopped by to check on the project and went above and beyond fixing/sorting a few things out himself when needed. For the cost of this pool project which was below the others bids, we definitely got our moneys worth and have been recommending Xterior Creations to friends and neighbors. Major thanks again to everyone we worked with Jason, Marco, Yajaira, Mayra, Kendrick, Rocky, Jonah! Sorry if I missed anyone else but Thank you to everyone who we worked with and made this Oasis in our backyard happen!

    REVIEW DISCLAIMER: This review ONLY REVIEWS our INITIAL…read moreCONTACT and NOT ACTUAL BUILD. It highlights only the initial design process and communications leading up to our decision and does not reflect any actual construction. I feel that based on the outstanding service, this company and their representative deserves all the praise entitled. Unfortunately, many variables (cost and multiple individual projects) led us to choose another company. In searching for a residential pool build with a design in mind for our new Las Vegas home, we cast a large net using Yelp and personal references to 'interview' for this project. On first contact, we informed Jason of Xterior Creations that we were shopping around for the best builder to make our dream come true. Without going into minute details, we only wish to say that from the initial contact, we were met with friendly professionalism and a desire to make our dreams come true. Jason was able to take our conceptual design and come up with exactly what it was we wanted and answer any questions we had regarding any aspect of this proposal project. His communication was always cordial and without delay. Ultimately, the one stop shop approach turned to a contractor/builder situation to save costs for another project. Had funds been unlimited, it would be another story and it was an extremely hard decision to make in choosing. Jason, I wish we had another house just so I could give you business because you were simply awesome! We know that you did a good amount of work for us and we want everyone to know that you are an amazing representative for Xterior Creations - so for anyone reading this review, please do consider Xterior Creations for your pool project.

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    Xterior Creations Pools & Spas
    Xterior Creations Pools & Spas
    Xterior Creations Pools & Spas

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    Renaissance Ceramic Pools & Spas - hottubandpool - Updated May 2026

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