My computer was new and I just scratch it, not dropped. You open the main board and disassembled my computer without my permit. Then you charge me 90$ without any fix. $90 just for disassemble? What is more, I don't know why my computer worked better before I sent it to you. At least it won't be very hot, but now my computer seems going to burn after I turn on it. Do you want to say I'm a competitor or something? Oh sorry I'm the student of UCI and please trust me they did bad work. Bestbuy was sure they can fix my computer under warranty, but I was in a hurry to use the computer so I sent it to them. As I said, they broke down it without my permit and charge me!!! Without any fix just give back the worse computer and charge me lol. Do not explain that my main board was bad Balabala, if you can't fix, just no charge. I even never say is that you change the main board of mine lol. read more

I had not used my Toshiba Satellite S50 Series in almost a year because the dc jack was broken and I was told by Best Buy I would need to change the motherboard, which would've cost me almost $200! I had my other computer, so I waited. Finally, a week or so ago I took the time and money to get my computer repaired by Henry and I was so happy I did. He repaired the dc jack (no motherboard replacement necessary) and I have been using my PC ever since. Thanks Henry! read more

HIGHLY recommend for broken devices! Henry fixed my iPhone 5 when the screen shattered. I called a few places to compare pricing, and Henry was willing to price match. I dropped off my phone on a Friday at 3pm and by 5pm it was all ready! Super convenient and accommodating when I asked if it could be repaired same day. Can't go wrong! read more

I brought my MacBook pro here after spilling a sugary canned drink on it. Apple told me they'd charge $1000 to fix it but this shop fixed it in under a week for $250! I am beyond pleased with the results and would highly recommend to anyone with a water-damaged computer. read more

Great fast service !!! My phone was dying battery was 3 yrs old for my iPhone 6 , they charged me only 40 dollars and had the job done in 30 minutes! I would highly recommend them! Thank you again! I will do all my phone repairs with you guys ! read more

It's so hard to find a place that actually does laptop repairs and not just a place that installs antivirus and spyware programs. It doesn't look like much from the outside but I figured I'd give it a shot. They gave me a free diagnostic and found out that my laptop motherboard had failed. It cost $300 to get a new board, plus a labor fee that I thought was reasonable. When I got it back it was still having problems so I took it back in. Turns out the new board was bad too so they redid the repair and ate the cost. Overall I am very pleased with their work as my laptop now works perfectly. The manager, Henry, is professional and knowlegdeable. My only complaint is that they did take a bit long to get back to me (not including the time it took for the board to ship). read more

Henry and team have amazing willingness, patience and integrity. Thank you!

I made a yelp account specifically to warn people about these con artists. If you are looking for a place that is cheap and will destroy your electronics, I highly recommend them. I took my laptop in to have an internal component replaced. They were far cheaper than anyone else. While they replaced the part, they created a far bigger issue. For one year I had shitty internet connection because they did a terrible job rewiring the computer. I discovered that they also took out many of my screws. I only found this out after I had to get my hard drive replaced at another computer shop, and they told me about these issues after taking apart my computer. Shady stuff. read more

I had water damage on my iPhone and had a business meeting and came here. Henry walked me through the process and gave me pricing options. Opted to get the faster one which cost me 89 before taxes but I got a brand new screen, cleaned phone and new stabilizer. I was out of there in less than 45 minutes. I really like how he operates and is upfront with everything. Very honest business and the price was worth it. read more

This review is for an experience a few years ago, but it left such a negative taste that I cannot let it go. Absolute worst tech service I've ever experienced. I consider myself very technical, but my one shortfall is that I haven't taken the time to learn to solder. I had a hard drive which I had tested to be working (disks spun) and through research determined that a piece on the PCB needed to be replaced. I bought a brand new PCB online and brought both the hard drive and new PCB into this shop. I specifically said that the hard drive was working, the disks spun, but I needed a piece removed from the current PCB and replaced with a piece from the new PCB. I pointed out the part of the board in question, and told them that it just needs to be replaced so I can use my drive. They happily agreed and told me they'd give me a call when it was ready. The next afternoon I got a call from the shop saying that they were able to "recover [my] data from the hard drive but it's going to take a long time to get everything off." I was baffled. I had asked for a piece to be soldered... I made absolutely no mention whatsoever of data recovery. I thought what the hell, why are they trying to provide me a service that I never asked for? So I asked them, what about replacing the piece like I had asked? He sounded confused and went on to say that it was going to take all night to get the information off the disk, and I could bring in a brand new hard drive to which they could transfer all the information. I told them that's not what I wanted, I never asked for data recovery. He paused for a moment and then told me that if I wanted, they could stop the data recovery, completely wipe the hard drive, and give it back to me at no charge. Seeing as data recovery was my end goal (though NOT from them!) I declined and asked them to continue. The next day I got there and I was very upset but there wasn't anything I could do to change the situation, they had already done the damage. It ended up costing around $250 for a service that I never asked for and did not want from them at all. I felt completely swindled and betrayed. I immediately told everyone I knew about it and to never go to this shop. I think it's utterly repulsive that they would not listen to me from the get go and just avoid this entire misunderstanding. If you don't understand what a customer wants, ask for clarification. It is poor business practice to move forward with partial information or outright misinformation. Adding insult to injury, I had to ask them to give me the PCB that I had brought in. I guess they had intended to keep it. read more

Thanks for cost me $35 to let me know read manual next time :) They didn't told me that is nothing wrong with my keyboard and just let me pay $35 read more

When your computer goes down, all you want is to have it fixed fast, and Device Repair totally delivered! They did exactly what I hoped they would do: repair my computer quickly with no hassles or delays. I dropped my computer off this morning and it was finished by mid-afternoon at less than half the price others wanted. I first went to Geek Squad (Best Buy) because I had no idea where to go. They recommended I send the computer to their repair hub in Kentucky (Kentucky!) and they would get back to me in a few days with a diagnosis ($50 up front for the shipping). Then they said they did not have the parts, so they wouldn't even take it. I called Alienware, and they said for $430 (paid upfront) I could send it to their repair hub in Texas. Then they said they didn't have the parts, so no go. I felt pretty desperate! Today, I Googled a few local places and found Device Repair right down the street from where I work (near John Wayne Airport). I brought it by and Henry looked at it said, "Don't worry, we work on Alienware all the time." He called me a little later and told me what the problem was (motherboard heat issues) and that he could fix it before the end of the day for less than $200! I love this guy! I just picked it up and it is working better than ever. Disaster averted! And I didn't have to send my computer out of state. And wait. And fret! So, I am sold. No more Best Buy. Next time, I am going straight to Device Repair! Cheers! read more

Just a waste of time. Not friendly and overpriced. Took my laptop ASUS K53e to clean the dust from the fan said they'll charge $95 dollars and it will take at least one day. I had taken apart most of the screws there was just this one screw left to disassemble all the parts which made their work much easier. read more

Device Repair contacted me and the manufacturer is out of business and the part is no longer available. The lack of communication is the reason for the initial one-star rating. I can't comment on their actual repair abilities. read more

I brought my pc in to them for a possible power supply problem. They fixed it but found that my video card was busted. Instead of harassing me into buying a card from them, they let me loan a cheaper one for a deposit of $50, which would be good for 30 days. A week later, I managed to get a replacement card from the manufacturer, and brought it in to Device Repair. They swapped in my card, and I got back my $50 deposit. No hassle, no flashy store, and definitely no fast-talking employees/salespeople. Just quality work. read more

I came in for a power jack repair for my Sony Vaio. Office depot techs charge $400 for an offsite evaluation and repair. The guys at Device Repair charged $150, but I got a student discount and paid $100 (parts and labor). The employees are very knowledgeable and service was relatively quick. Most of the waiting time was due to shipping for a new power jack. Nice honest people. read more

If you need a quick laptop repair, come here. They had mine ready the next day. All I wanted was for them to replace the battery. Henry emailed me and charged me a great fee - way lower than what Apple Store had quoted. Nice guy too! read more

5 stars!! I'd give 10 stars if I could! My Samsung 5 was seriously destroyed, I thought there would be no hope! I dropped it off on my lunch break and picked it up on way home and it looked like a brand new phone. Their prices were extremely reasonably and lower than others I got quotes from and most importantly they are VERY friendly! I highly recommend this establishment to get your phone fixed!! read more

Henry is an incredible business owner. I felt very comfortable when I entered. He made sure he accommodated me and took care of what I needed. I honestly feel like I was a thorn in his side because I had so many issues! I probably called him and came back 4-5 times and he made me feel so comfortable and at ease. He went above and beyond to fix my issue and I am super happy with my device and service! If you want someone honest and will get what you need done right and quick, go to Device Repair! read more

Really professional repair shop. Skilled staff and cost-effective repair. They fixed a pair of Beats headphones for about $30 less than the next lowest estimate I received. read more

I went to this place simply because it was right by my work and the reviews looked decent. Let me tell you, they really impressed me. The owner was incredibly nice and helpful. I had what's knows as the blue screen of death where my hard drive was done. They were able to get my data off the computer and put it in the new hard drive. When it came to price they blew me away with that as well. It was far cheaper than I had imagined and was done in about 24 hours. Really great work and great prices! read more

I had spent hours trying to figure out how to get my PC laptop to sync calendars and mail with my website, iPhone and iPad. I shouldn't have wasted the hair I was pulling out of my head. Not only did Cam get everything happily playing together for an affordable price, but he and Henry have answered all my subsequent questions with patience and humor. These guys bend over backwards to give huge value for your buck. Highly recommend. read more

Nice honest owner Henry was just nice Nice place Too much nice for using the word nice NICE He even referred us to where to eat yummy lunch foods and I thought that was nice. read more

Excellent service. Diagnosed my phone, gave me a quote and When I will be able to pick it up. Great rates compared to others.

There is not enough space in this box to praise this team enough! They are thorough, efficient, and priced competitively. You could go to big vendors but you'll definitely pay double for the 1/2 the service that the guys from Device Repair provide you. I brought in my TV & laptop and within hours they gave me a complimentary diagnosis with affordable solutions. There is no other place to go! Trustworthy, courteous, and helpful. Highly recommend read more

Courteous & fast service. I had my hard drive repaired and they were honest & straightforward about its problems. Cost about $80, not too cheap but to me being able to access my photos are priceless read more

Wow! I wish I had found these guys a long time ago. Henry is so friendly and honest. I came in to get a repair done on my Macbook Pro. I should mention he accommodated me so I could drop off my laptop and pick it back up within 2 hours because I use my laptop for work every day and can't be without it. The talented and also friendly Kam did my repair. To top it all off, after I took it home I thought maybe there was still an issue so I called and asked if I could drop it off the following day for a second look. Kam accommodated me to double check the repair and return it back to me same day. He walked me through the technical process and assured me the repair was solid. He even provided me with alternative solutions to my concerns that would be an easy fix and save me money. He was extremely honest about what would and wouldn't be recommended...best part is he didn't charge me for the extra work I had him do. I am very satisfied and will be returning here if I ever need any other device repairs. I will also be telling all my friends about them! Bottom line: honest business, affordable prices (I checked a lot of competitors, all of which quoted me at much higher prices or said they couldn't do it), great customer service, professional work! Thank you Device Repair! read more

Henry and his crew know what they are doing. They are very professional. The cost is reasonable. I would highly recommend them for any computer repair or upgrade you need. read more

Got my laptop fixed by Henry and his crew sometime back in April. They are extremely nice and were very efficient when it came to the repairs. They had even installed the new Windows which was a plus since I hadn't been able to upgrade it. After the repairs, my laptop was as good as new. I highly recommend coming here for their exceptional customer service. read more

We've had 2 devices repaired here: 2 screens and 1 for software. They are fast, efficient and reasonably priced. They are pleasant to work with and I felt comfortable giving them my device overnight! read more

If I could give a higher rating I would. I was referred to them and now if referring them to others. These guys are awesome. My phone stopped charging and taking photos so I went there. They were able to fix it the same day. I wasn't able to stay there because I had a mtg so he mailed it to me. When I got the phone back he also repaired the cracked screen and missing back panel for free! What a guy! And he sent the phone to me using next day shipping. read more

I took my Toshiba Satellite laptop in to be checked because it would not start up. Henry was very friendly and promised that they would do their best to diagnose the problem. Just 2 hours later I received a call from Henry letting me know that my hard drive was beyond repair. Although disappointed that I would have to replace my hard drive, I was amazed at the response time. Henry then told me the price for replacing the hard drive and recovering the data from the old one and after doing research it turned out to be very reasonable pricing. The next day my laptop was finished and Henry was kind enough to explain exactly what was done and why my hard drive had to be replaced. Overall I had a great experience with this place and not only will I be coming here for any future device problems but I will also recommend this place to my friends. read more

I've used Henry's device repair service for about 2 years now. What I love about him is that he's quick to respond and very honest. If something isn't worth fixing, he's not afraid to tell me. He even gives suggestions without me having to ask. He truly is the best, personally and professionally! read more

The best place to fix my mac book. They fix it really fast for a very good price! Come to this shop!

I was so impressed with this shop I had to write a review. I took my Fujitsu scanner in for repair and no charge for diagnostic. They were honest and told me the cost for the parts were pretty excessive and probably not worth me paying. They quoted me within 24 hours. This is an honest business and I would recommend to all my Orange County friends. If you want a trusted repair of any of your office equipment, Device Repair is worth the drive. read more

These guys are great. They helped my mother (Mrs. Yu, who is not so great with technology) with her MacBook and patiently answered all her questions. They also figured out her problem was her Internet and not her device. They are so honest with their repairs and were super nice and polite to my mom. They will not unnecessarily charge you for things and did not take advantage of my mothers lack of knowledge in computers. I would definitely recommend them over other repair centers. They will give an honest diagnosis and an honest price as well. read more

I personally like to do business with those offering good communication. My greatest impression is that Henry always picks up his phone. That is entirely important especially in the service business. No business is perfect, and at least you know you have someone who is there for you always. I highly recommend you go see Device Data Recovery! read more

Great place for all your phone and computer needs. Honest and professionals that you can trust.

Really quality service and they really do care about you not wasting your money. Once they took a look at my laptop, they gave me a free diagnostic of what's going on and gave me reasonable options of how to proceed forward. I opted to just take my computer back due to financial and time constraints. Only reason the review is short one star is because sometimes there's a miscommunication between the guy who works customer service and the actual guy who repairs your device. But really very minor. They are very genuine, honest people at Device Repair and should I decide to repair my laptop when I have more time, I will surely approach them first. read more

Henry and Fred, I am so happy to know you and grateful for all your help with reviving my personal computer crash. Thank you for patiently explaining everything thoroughly. Your service and professionalism is top notch. You are always readily available and such a pleasure to work with. After meeting you through my employer and elated about the computer system you set up for my employer, I felt most confident in bringing my personal computer to you. I am confident you will be the team I will be working with in the future. Gratefully, Susan M. read more