Do NOT hire this company. Especially now...
They are BANKRUPT.
They're currently taking customers money and not refunding for overcharges or refunds that are due.
They quoted my girlfriend $1,200 to replace a disposal. They charged her $600 for a deposit to hold the job to come sometime within a week, and within 20 minutes when I found out they tried to rip her off she called back and said she found out what it actually costs, and wanted to cancel. They gave her the runaround, and finally agreed to return the $600 deposit.
The $1,200 they said it'd cost to do? Someone showed up the same day for $100 and was done in 30 minutes. From their reviews it looks like they do that to as many people as possible.
They've been telling us "your refund will be processed soon" for over 2 months now. Our complaints are just given to someone they won't give us a name or number for. Some have said, "our policy is we're not allowed to give the name of our manager or put you in touch with them." Super sketchy.
One employee spilled the beans and looks like Stephen Warren and Alan Torres are the ones who aren't processing people's refunds. Not sure if there's others involved or what's going on.
BANKRUPTCY: Turns out, they have a habit of not paying people back. Right now they are likely ripping people off even more than usual because it looks like they are bankrupt. So not sure if they are taking as much money from people as they can before they close the doors or what's going on. See attachment.
Max Hicks is the owner.
Did some digging on him and it turns out he has a history of not paying people back.
He looks to have dozens of lawsuits against him for money he owes people and/or other unethical behavior.
Here's one of many: https://trellis.law/case/48453/d-1-gn-26-000303/prime-lodging-llc-vs-max-hicks
As if that's not bad enough, they're rated "F" by the Better Business Bureau for so many complaints and non-resolutions.
Gave them well over 2 months to pay back before leaving this review.
They will steal your money.
If they have that many lawsuits against them, imagine how many other people they've conned that didn't go through the headache of suing them. Especially right now that they are literally in bankruptcy. read more