I cannot recommend L&P Plumbing highly enough! They came to my home during a very stressful sewer…read morebackup emergency, and from the moment they arrived, they were professional, knowledgeable, and incredibly reassuring. The technicians Zach, Alex and Ben took the time to explain exactly what was happening, answered all of my questions with patience, and treated both me and my home with genuine respect. They worked efficiently, resolved the problem, and made sure everything was functioning properly before they left. Their honesty, integrity, and quality workmanship gave me complete confidence that the job was done right. They worked with me regarding the costs and payment for the repairs. What impressed me most was their exceptional customer service. During an overwhelming situation, they were calm, courteous, and compassionate--qualities that are just as valuable as technical expertise. It's rare to find a company that combines professionalism with such a personal touch. If you're looking for a plumbing company you can trust, I wholeheartedly recommend L&P Plumbing. They turned a plumbing nightmare into a positive experience, and I will absolutely use them again for any future plumbing needs. Thank you, L&P Plumbing, for your outstanding service!

I can't gush enough about these wonderful folks! My first issue involved a gas line to my water…read moreheater. After two other plumbers claimed they couldn't get to the line to fix it & recommended a new water heater ( hundreds to replace/repair), Victor came and fixed the line for a reasonable price. Second issue was a stopped up tub. Another plumber said the pipe must've collapsed because the auger wouldn't go through. $9000 to replace the pipe. L & P ( Victor again) , found a piece of plastic in the line & voila! The tub drains again . Eventually I'll need to replace this old pipe because of tree roots but I'll be calling L & P to do it. Incredible service, professionalism, & honesty! My go to plumber from now on !!

I was in a bad situation with two toilets not working due to clogged sewer pipes. I reached out to…read more4 different plumbers to get a response to get someone out and only 2 responded to me same day. Of those 2, Mike was the only one willing to come out the next day and help because he knew of the situation. Mike came out the next day to help un-clog the toilets. He spent time on both toilets in getting them cleared and flushing. 3 days later, unfortunately, the toilets clogged again. Mike was nice and professional to come back out very urgently and re-evaluate the pipes at no additional cost. He used different auger tools to help break away the clog that was apparently bigger than we imagined, and the clog is now officially gone!

I was very satisfied with the service I received from this company. Everything went as it was…read moreexplained to me.

Timely and accurate responses! They are very communicative!…read more Fair quote, quick booking - highly recommend!

Excellent professional service and reasonable. Punctual and…read morecompleted the job without issues.

Great communication on a Sunday when I found my water heater leaking. Fair price to replace a 40…read moregallon 40,000 btu gas heater. They came out Monday and replaced it quickly and efficiently. Will use We Plumb for any future plumbing projects.

I didn't actually hire We Plumb, but I just wanted to put a review here, because I appreciated…read moreZach's customer service. I asked multiple companies for a quote and Zach was available same day. He initially didn't want to provide a quick quote without seeing everything in person, but I pleaded and he eventually gave me a range of estimates based on what he knew and they were all reasonable (relative to the Austin market) . It frustrates me as an impatient homeowner when I can't get immediate quotes, but I think the need for companies to see everything in person is probably a good sign. He doesn't want to just tell people what they want to hear to get in the door and then surprise them when the price changes because something about the project made it more difficult. He was then willing to answer my technical questions about potentially repairing my existing water heater and even some local parts stores I could look at for the components that weren't working for my existing water heater. We also talked about CoA rebates, heat pumps, and all the options for water heaters. Companies have a lot of incentive to gatekeep this kind of information and Zach was willing to just help me out as I formed a plan that took my current budget into account. I ended up replacing my own water heater, but I am a stubborn, frugal person. Zach's customer service, availability, and reasonable quotes are appreciated. If my financial situation improves, I'll probably be giving him a call next time I have plumbing needs.

Unethical business practices. From my experience, this company no longer stands behind their…read moreservice nor cares about their customers. Treated poorly and egregiously overcharged by their crew, and there was nobody I could reach to talk about it that seemed to care, listen or want to try and help. After personally finding a small water leak outside our home, and digging a large hole around the source of a small outside water leak (small 1" elbow pipe coming out of the house - my video attached), I recommended that my girlfriend call Good Flow Plumbing. After a few attempts to reach them, she left a message during business hours, then finally connected via text and booked an appointment (a few days out). On the appointment date, their crew arrived late, outside their 4 hour arrival window. The good news; they fixed the leak, and did so in only 38 minutes! And that should be our happy ending - right? Unfortunately for us, not a happy ending. This is the point where they presented my girlfriend with a bill for nearly $500 for their "time and materials". She asked how a 30 min job could be so expensive, (she was told to expect $200 max), and they said "digging holes are hard, and they cost more money." Of course this is nonsense, the hole was already dug, I dug it myself. Any extra digging, including the actual water leak fix was an elapsed grand total of 38 minutes. Who charges $500 for 30 minutes of work? Are there plumbers in Austin charging $1,000 an hour now? Is there some sort of hazard pay for using a shovel that I should be aware of? They tried to justify an inflated price to my girlfriend assuming she wouldn't know the difference. She did know the difference, but decided not to push back any further as she was home alone, and already feeling uncomfortable by the two mens presence, so she paid the bill when they asked her to pay. When I returned home from Base, she relayed the story to me, and I said I would call their office and speak to management to let them know how their crew made her feel, and address the overcharge. Well, after repeated attempts to reach anyone at their office, I finally connected via text message, and eventually moved to a phone call. To my dismay, the lady who took the call (name starts with a J) was argumentative, defensive, and did not care to hear what I had to say nor help in any way. The sad part; I previously referred Good Flow Plumbing to many friends in Austin, and cited their company as some of the best, most honest plumbers out there -- not anymore. I am currently shopping for another plumbing contractor to send my friends, family and personal business to. I don't get why anyone would be so shortsighted. Okay, so now they have an extra couple hundred dollars, and we have an experience. And now I'm sharing our experience so others don't accidentally part ways with their hard earned dollars, for slow, poor service with zero respect.

My experience with Good Flow has been an absolute nightmare. I requested service to get my faucets…read morereplaced. They were installed incorrectly and I discovered leaking pipes shortly after they left which caused damage to the cabinet underneath the faucets. After several weeks of not hearing back, I requested the cabinet reskinning this week. I never received a confirmation date or time and received this email response from the team after their team showed up at my place without my knowing/being there -- "There was an email confirmation sent last week for today's appointment. It may have gone to your spam account. There is no proof this was a result of the faucets having a small leak, and the manager Shawn discussed not reskinning this cabinet. We only were trying to appease and get you taken care of. We don't have the power to reschedule the cabinet company and we do not reskin cabinets. You will need to find a cabinet company and then we will reschedule." So now I'm left with cleaning up the mess the caused on my own as they have not returned any of my calls or responded to my email. Do yourself a huge favor and look elsewhere. Based on reading other reviews, it looks like they have a history of not taking responsibility for damage they cause!

you won't find many tradesmen like David in the state of Texas. As an individual he is a standup…read moreguy: very down to earth, laid back and easy going. As a professional plumber, his overall quality of work, standards he sets for himself in terms of craftsmanship with his trade, and attention to detail are all as close to perfect as one get it. He is my ONLY referral I give customers when it comes to plumbing. His prices are also extremely fair for the value of work you will receive. I have seen multiple plumbers not even half as capable as David is who charge twice as much as he does. Read the reviews on here, and call David for any plumbing needs, and when he finishes your project you will feel compelled to write your own 5 star review.

My water heater died and after reading reviews called David Oppermann from Make It Drain. He came…read morethe next morning and confirmed it needed replacing (it was 15 years old) then came the next morning and replaced it in 3 hours, also replacing the connection pipes, drain pan, and valve. He talked me through general maintenance and usage during the install. He is a very nice person and did an exceptional job. He even upgraded me from a 38 gallon to 50 gallon water heater for the same price. He was separately contracted to replace old valves in our building of over 430 apartments without a single issue. I would highly recommend him to anyone needing a plumber.

We started our journey with Wilson's with replacing our water heater. It was on the blink and it…read morewas time. During the process City of Austin shut off water for a repair down the street and this caused a cascade of problems. A pipe to our kitchen clogged. That was re-piped. Then our kitchen faucet failed. Wilson's stuck with us all along the way. Our Nextdoor neighbor also had problems with flow after the city's work. I recommended Wilson's to them. They were very satisfied too! Highly recommend Wilson's!

Great experience! With a toilet replacement…read more On time and handled with care. Definitely recommend.

ALEX with Johnny Rooter Plumbing did a GREAT job at my small office building today! He was prompt,…read morecourteous and knew exactly how to replace the very old shut off valve, which involves turning off water to the building, and then he replaced the fill valve inside the toilet tank. AND, he did all this work very quickly! I've used Johnny Rooter for several times with always a good result. I highly recommend ALEX and Johnny Rooter.

I give them 5 stars for both quality of work and punctuality. They are usually available rather…read morequickly. I give them 3 stars for their prices. I was a bit disappointed that they didn't offer me a discount as a returning customer. Their prices jumped 42% in 15 months.