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JourneyBee Plumbing

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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Services - JourneyBee Plumbing

Bathtub installation

Bathtub repair

Drain installation

29 More Services

Drain repair

Faucet installation

Faucet repair

Garbage disposal installation

Garbage disposal repair

Gas line installation

Gas line repair

Hot water recirculation pump installation

Hot water recirculation pump repair

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Sewer installation

Sewer repair

Shower installation

Shower repair

Sink installation

Sink repair

Sump pump installation

Sump pump repair

Toilet installation

Toilet repair

Water heater installation

Water heater repair

Water pipe installation

Water pipe repair

Water purification system cleaning and maintenance

Water purification system installation

Water purification system repair

JourneyBee Plumbing Photos

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9 months ago

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Cox Irrigation

Cox Irrigation

(3 reviews)

The Cox team is outstanding! They are very professional and courteous in taking calls, responding…read morein a timely manner, finding problems and fixing them. That is not always easy when one has multiple zones. They also work very hard digging, trenching, etc. in extreme heat. Highly recommend!

I rarely write reviews, but my experience with Cox Irrigation was bad enough that others should be…read moreaware. Earlier this winter, I properly winterized our irrigation system using the blowout method. Not long after, we noticed unusually high water bills and suspected a leak. We brought in a plumber to inspect the house and Cox Irrigation to check the irrigation system. The plumber ultimately found the issue--a water heater problem--but Cox Irrigation told my wife (while I was out of town for work) that they found no issues and left. A few weeks later, Winter Storm Fern hit. Shortly afterward, we discovered a major irrigation leak. That's when we realized Cox Irrigation had turned our irrigation system back on during their earlier visit--and left it on--meaning the system was no longer winterized going into a freeze. We had them return to provide a repair estimate. They identified cracks in our previously intact above-ground backflow preventer but completely missed the larger leak. My wife approved a $1,300 repair based on their assessment. As I became more involved, it became clear that Cox Irrigation's actions may have directly contributed to the damage. I contacted the company to raise this concern and ask for a reasonable adjustment to the bill. Instead of any attempt at resolution, I received a call from the owner, Joe Cox, who responded with a profanity-laced tirade. He dismissed our concerns, claimed we couldn't prove anything, and hid behind the fact that the repair had already been approved. He then escalated things further by threatening to come onto our property and remove the backflow preventer--despite me clearly stating multiple times that we intended to pay the invoice (that actually breaks three laws in Texas). This was not just poor service--it was deeply unprofessional and aggressive behavior from the owner of the company. At no point did he attempt to listen, de-escalate, or provide even basic customer service. Between the apparent mishandling of our irrigation system, incomplete diagnostics, poor communication, and the owner's conduct, I cannot recommend Cox Irrigation to anyone.

JourneyBee Plumbing - plumbing - Updated May 2026

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