I messaged Chris about a minor plumbing emergency and he was here inside of 24 hours. Problem…read morefixed, better than new, and at a very reasonable price. Thanks so much Chris.

Our technician, Chris, just left our house. We had a little mishap where something went down the…read moretoilet while it was flushing. Aaahhhh! Freaking out! We called a few plumbers in the area and since it's Saturday and after three o'clock there was no answer. I prefer to speak to a live person so we kept dialing away. I read a bunch of glowing reviews on the neighborhood app about this company so I called 3 Options Plumbing. Chris answered right away and provided us some options on what needs to be done with the cost. He was quick to stop by on a Saturday and assisted us with getting our toilet fixed. We understood that there would be an after hours charge considering it's Saturday. We were just happy to speak to a live person and get this issue resolved so we wouldn't have to worry about it all weekend. We definitely lucked out and he was able to get the toilet to flush normally again without having to take the toilet off. He was thorough on his explanations about the process and even provided three options for something I was looking to do in the future for our toilets since he noticed a leak. We appreciated his amazing customer service he provided. I know for next time who I should call that can provide reliable service with a smile.

My HVAC unit had a short caused by a frayed wire. Technician Randy Mooney diagnosed the problem and…read morereplaced the circuit board quickly. If I have a problem with the heating unit again, I know who I'll call.

Here is my experience with Southwest plumbing. I called them for a very specific repair (needed a…read morevalve added to my incoming water line). They quoted me a price of over $900, I paid them $80 for the 10 minute service call/estimate. The plumber was very nice and professional, he showed up on time and wore a clean uniform. The lady I spoke to on the phone was nice and explained there would be an $80 charge whether work was done or not. The price for the work seemed to high, so I declined to have them do the work. I called another licensed Master plumber, he came out for no charge and quoted me the exact same work for $275. So, in the end I think Southwest offers great customer service, but their prices are extremely high. I can't say if they do good work, because I didn't use them.

Xavier did an amazing job on my water heater installation…read more I had an original in the house from when it was built, and with the upcoming winter, he made the first step of my first home seamless. He was extremely communicative, great on pricing, and was so sweet and efficient / fast. For me, someone that knows zero about plumbing, he explained everything in detail in a way that I could understand and feel comfortable about the process - as well as offers a 2 year warranty for the parts and labor, which other shops didn't offer and provided me with a good sense of security and trust. Additionally, he left the space tidy and clean as if he were never there (disposed of my old water heater as well) Thanks so much Xavier! Truly appreciated.

We had a leaking tub faucet that need to be fixed. I gave the brand of the faucet and provided…read morepictures of everything. Faucet, handles, and shower head. Xavier was able to provide a quote with parts and labor which also included a 2 year warranty. Xavier completed the job and was very professional. So far, so good.

Thank you so much for the service man that came to moms house in Bastrop- fixed the the 1/2 bath…read moresink drain pipe then inspected all the other pipes. He did inspect other pipes because i see he emptied the products from under kitchen sink but didn't replace them- no worries I needed to organize đown there anyway:D

Josh was awesome, was quick and very knowledgeable and friendly. They communicated every step of…read morethe way, took pictures of the issues and showed us the item that was bad ( Copper pipe). Will recommend them to everyone. Doug the Plumber joined forces with Blue Ribbon Electric HVAC ( Smithville TX, Bastrop County)

My experience was wonderful! Our less than a year old rheem…read morewater heaters pilot would not light. Called T&C and he came right out asap. He was unable to replace the thermostat same day, but did temporarily get everything lit and hot till my part came in. He did not charge me for the first visit! Then when I got the part we got everything scheduled! Ramon is a consummate professional and over 60+ years of experience. He even taught me a thing or two. 100% will use again! -CJS

I attempted to support this local business today. I called to get an estimated price for replacing…read morea toilet. He told me that he does not give estimates and to call Parobeck Plumbing to get one. He added that he has a steady clientele and does not play that game. I let him know that I'd already called Parobeck. It's unfortunate. I was looking to have the toilet replaced as soon as possible. I really don't want to wait for Parobeck's estimator to come out.

I was recommended by a family member to this business. My estimate was given pretty quickly and was…read moreable to get into the schedule easily. I had a toilet that needed to be replaced and a problem with a leak in my shower. My toilet was replaced quickly and at a reasonable price and Gabe found out the problem for the water leak in my shower and was easily able to fix it. I was very impressed with the job that was done Gabe was very professional explained everything that needed to be done and what the problem was. I would definitely recommend him to my family and friends and will use him again in the future if needed.

Fast service, no BS. Did my job, did not try to upsell to get more money out of the transaction…read more I have several rent houses in the area, JRZ will be the first plumber I call.

Chris was very rude, criticized other workers, very unreliable ( left his works waiting at the job…read moresite without equipment and supplies. His plumbers complained that he was not paying them. He breached the contract and never finished the job. This company still owes me over $9,000 for work Chris refused to complete for final inspections on a $20,000+ renovation plumbing contract.

My home got flagged for the water heater not being 18 inches off the ground, Blue 42 came to help…read morewith that issue and they were so quick and nice with everything, it's incredible. The crew that came to help me were extremely nice and respectful and helped me understand any issues happening. They were able to fix my issue in a matter of hours. I'm very happy my landlord found this wonderful company. Special shout out to Chris and his team, thanks again!

This company installed my sink and garbage disposal on a new build 18 months ago. The entire…read moregarbage disposal detached from the sink causing water to flood. I called him last night and he said he'd make it out today. I called to follow up and he said he wouldn't be able to help because he's too busy doing installs on new homes. Cool cool cool.

We called this plumber because he installed the sink in our new home. However we found it was not…read moreimproperly installed but he did a shoddy job as well as the whole thing is coming out. The gentleman who answered, Jose C. said he would come by the next day. We called back the next day to follow up and he responded "he was too busy to come" and wasn't going to come and said he wasn't going to tell us that bc he's busy. He was rude on the phone and dismissive. We tried to explain that the sink was improperly installed and he said it was not his problem. 0 stars