This is our second roof and I've been putting it off for some time. Two weeks ago I found a leak in our bathroom and knew that it was time to do something. A friend recently had Reliance Roofing replace their metal roof so we called since we wanted to find out the price of a metal roof before we paid to repair the old one. Ben came right out to meet us the following morning! He inspected the leak and recommended repairing it but also gave the option of trying to get it covered by our insurance as there were two missing shingles and hail damage (15 year old roof so go figure). We really appreciate his honesty in giving the options. Since we wanted the new metal roof we decided to have our insurance come out. Ben met the adjuster and they agreed to replace the roof AND gutters! That was a bonus we were not expecting. A few days later when we sent the report, Ben called us back to schedule the roof installation. They arrived on time in the morning. This crew knows what they are doing, preparing the roofing panels on site for the installation, it looks amazing. Throughout the job they were very professional letting us in and out of the house when we had to go and were very diligent during the clean-up. My wife and I were quite concerned about this part as we have two kids that play in the back yard but they picked up all the nails with a magnet and left it beautiful. Great experience working with Reliance Roofing on this, would definitely recommend them for a small company that gives OUTSTANDING service! read more

In May 2017, our house in Austin, Texas, suffered severe hail damage. In August 2017, a new roof was constructed by Reliance Roofing and beautifully completed in a timely manner. The entire reconstruction process of the roof was expertly led and supervised by the company representative, Mr. Ben Keiderling who is knowledgeable in claim insurance procedure as well as technical aspect of the construction. Ben patiently explained the project details and walked us through the entire project. Ben and his crew were true professionals. They were thorough, careful, competent and paid attention to details.They showed their respect to our property by keeping work areas clean, free of debris, especially sharp objects i.e. nails...They were cooperative and favorably responded to our issues. After the completion of the roof, Ben followed up with us to make sure that were totally happy with their work. We are completely satisfied with the project and highly recommend Reliance Roofing to future customers read more

I just had a delightful and seamless experience getting my roof replaced. Not only did I get a new roof to replace the one whose shingles blew in the wind, I got upgrades and designer colors to match my brick. If you drive down my street, I'm sure you'll notice how wonderful my roof and gutters look. Even my shed got a new roof to match, Ben Keiderling and the staff at Reliance Roofing are the pros of the business -- professional all the way. Ben was a good listener and understood what was important to me. He managed the job from beginning to end. The whole roof was replaced in one day. Everything was upgraded in quality from what I originally had and I didn't pay a penny more than my deductible. I'm an extremely happy customer. They are saying I am from San Francisco, but I'm really from Austin, TX. That is where I got a new roof! read more

Ben at Reliance Roofing did an amazing job on our roof. After hail and wind damage, the entire roof as well as our skylights needed replacement. We had a bunch of rotted fascia that needed replacement, too and Ben and the team took care of it all. Ben also handled all of the communication and negotiation with our insurance company. Once on site, the team was courteous, efficient and professional. And Ben's updates along the way kept me informed. The new roof looks great and we're very pleased with the whole process. I'd highly recommend Ben and the team at Reliance Roofing to anyone in need of repair. read more

Recommended by a friend and neighbor of the managing partner who had replaced her roof, I found Ben, the manager of Reliance Roofing to be very helpful from the start, working closely with the inspector for my insurance company, providing specific information about the best options, directing the work in a most timely manner. The crew worked quietly and efficiently and did thorough clean up afterward. Ben provided detailed follow-up to assure that all the work was more than satisfactory and accounted for all costs involved, which were quite reasonable and affordable. read more

Ben gave us an honest assessment after inspecting our roof. Our shingles were in great shape but the flashings and seals around vents and the roof cap were coming loose and the the nails were even coming up. He showed me pictures. I knew this was the case as a previous inspector had told us the same thing. Ben however, gave us a good estimate on fixing the various problems which we took him up on. He came out, made the repairs and even showed me photos of the repairs. Excellent work and we couldn't be happier. No leaks for us! read more

I would recommend Reliance to anyone in the Austin area- especially homeowners with aging roofs or weather damage. Ben and his crew were very timely and professional. Their expertise goes beyond roofing- they've got carpenters as needed should there be any additional needs. And they went above and beyond for me to ensure that I was satisfied- they provided photos, technical explanations when I requested it, and follow-up concerning some supplemental work. Such a smooth process and high standard of work- highly recommended. read more

We are very happy with Reliance Roofing. Ben was professional and friendly and took the time to patiently answer all my questions. The amount of time between me making a decision on the roof, Reliance ordering materials, and it getting installed and cleaned up was MUCH shorter than I anticipated. They were very efficient, yet thorough. The men who installed the roof were friendly and did a great job, including cleaning up afterwards. We are very happy with our new roof and the experience as a whole. read more

I had several roofers stop by, the Reliance Roofing representative was a former insurance adjuster and I chose this company because of him. He met with my insurance adjuster and I was very happy with the result. I got a new roof, new gutters, screens and the workmanship was excellent. If you have roof damage as a result of a storm or just need a new roof because of age call Ben at 512 709-0676, you will be glad you did. Hugo Schaeffer Austin, Tx. 78731 read more

i highly recommend ben and reliance roofing. from the start of the process dealing with the insurance company to the roof being completed; it was fast, easy and efficient. i felt very comfortable working with ben and the highly competent team of workers from reliance roofing. i was more than satisfied with the completed project and the clean up was as if nothing was done. again, can not say enough good things, trust them to do your roof. read more

Reliance roofing did a great job for me. They installed a new roof efficiently and at a reasonable price. The communication was great; Ben also liaised with the insurance so I didn't have to. They found more damage once they were installing the roof, and fixed it and then filed an additional claim with the insurance. The actual installation only took a couple of days and they cleaned up everything afterwards. Highly recommend! read more

Ben replaced our roof and installed new gutters after a recent hail store. Ben a was very professional supporting us throughout the process of meeting with inspectors/adjusters, working with my insurance company, selecting materials and completing the work in a professional and timing manner. Ben and the team were great to work with...absolutely recommend them! read more

Reliance Roofing is a very professional company that provided me with great customer service. I live in Dallas and have three rental properties in Austin that needed a new roof. Ben really went the extra mile to help me get them approved for replacement answering all my questions patiently. The project went smoothly and the roofs look fantastic. read more

This company provides great customer service from start to finish. They helped us through the claim process and met the insurance adjuster to help everything get approved. The crew were very professional and they finished in one day. Clean up was flawless. They were recommended by a friend and we highly recommend for any roofing work. read more

We had a great experience with Ben and Reliance. Ben worked with our insurance so that the process was completely smooth on our end. He made recommendations without being pushy and was always responsive and informative via text and email. We love the color, look and quality of our new roof and gutters. Highly recommend. read more

Ben and his team have been wonderful. They dealt with any issues that came up with our insurance company. When it came to scheduling they were very flexible. The installation was quick and the roof looks amazing! Most impressive was the clean-up, we came home and everything was spotless. Highly recommended. read more

Ben and his crew did an amazing job on our new roof. Ben went out of his way to meet our insurance adjuster and made the entire process very easy. His team was quick and Ben communicated effectively throughout the job. I will definitely recommend Reliance Roofing to my family, friends, and neighbors. read more

We were extremely pleased with Ben and Reliance from start to finish. Ben met with our insurance adjuster, made sure his workers arrived on time and checked to make sure the work was done well. We will use Ben and his company again and feel we can recommend him to our friends and family. read more

I am a contractor and this is the first time I have used Reliance Roofing. I was very pleased with the price point, work quality, they were their on scheduled time line and was pleasant to work with and he actually returned my calls! I would not hesitate to use this company again! read more