Absolutely awesome experience with Zuta, they were knowledgeable, educational, and cost-effective…read more Great communication along the way as well. Couldn't recommend this team enough!

Got next day appointment for broken Bosch dishwasher. Mark, the technician, was efficient,…read moreexplained the reasons behind the issue and even offered pro tips on how to maintain the machine. Problem was fixed quickly. Highly recommend Mark and Zuta

Definitely recommend FixEm - they've helped us with issues with our old 1980's dryer twice now…read more(separate issues, a few years apart). Both times we were able to get an appointment fairly quickly, the technician was very friendly and knowledgeable, and was able to get the repair done right away. The price was very reasonable too. I would absolutely call them again for any appliance repairs!

Excellent Service, Bryce was fantastic, diagnosed and fixed the problem almost immediately. He was…read morevery thoughtful in his approach, understanding what I had experienced with the oven and what I attempted in order to fix the problem. I will definitely use them if I have any issues in the future with my appliances!

Denis and his and one of his team members came to my home and they did an excellent job. He…read morecommunicated very clearly about the time window and the scope of the job. They were mindful about not creating a mess and cleaning up afterwards. I would consider them for any of my clients' jobs in the future due to their confidence and well run business. I've already recommended them to my friends that homes in the Bay Area and rental properties. Amazing work Denis and team! I will be back and talk soon!

Fantastic. Quick, courteous, knowledgable, responsive…read more They came to repair our fridge that was making noise and turned out to have a broken fan. They're exactly what you would want from any service. I couldn't recommend them more!

David was top notch!!! Was here in just a few hours after we…read moretalked, no VM no AI just a straight shooter who really understood the problem. I couldn't give him the $85.00 diagnostic fee fast enough, but he refused and said he would order the part and I can pay when he returns. This is the America I grew up in!

Professional and efficient, the technician came in less than an hour and fixed the problem…read morepromptly. The charge was $75, average rate.

We had a leaky dishwasher and also wanted to have our 25 year old built fridge looked at because…read moreit's been acting up some. Viktor and the team responded super fast to my quote on Yelp. Viktor showed up on the early side of the 3-5pm window and shot me a call and text when he was about 20 minutes away. He is super friendly and knowledgeable, as soon as he saw it was KitchenAid he said he was 90% sure it was a common issue but not serious one that he sees often in KA units and sure enough it was! He gave me some great tips on how to maintain the dishwasher as well and also suggested a couple of dishwashers to consider in the future. He then took a look at our fridge and gave me a couple of pointers on maintaining it, but also shared because it's a built-in replacing it will be $10-$15 for a new unit and suggested a couple of refurbish services they can do for much less but also said it's not needed yet. Pricing was upfront and more than fair, highly recommend Hi-Tech and Viktor is great!

I could not have been more happy with the service and results I received from Viktor, who fixed my…read moreThermidor Refrigerator's non-functioning ice machine. Viktor was knowledgeable, friendly, informative, and experienced, and clearly demonstrated his ability to repair complicated machines. I would recommend Hi-Tech Appliance Repair to anyone whose appliances are on the fritz.

Our commercial property we rent at Doodlecakes Bakery in Alameda, therefore our landlord has a lot…read moreof requirements for improvements or replacements (even when no city permit is needed, for a portable air conditioner). Next Service HVAC made the process easy, and sent over any proof of certificate of insurance with landlord listed as additional insured, estimates, spec sheets needed. The good thing is their company's representative Rose, and her communication along the way - where other companies might never respond. Pricing was standard & fair for commercial needs, again where other companies might never respond fast enough, Next Service HVAC won't leave you hanging!

Don't make the same mistake I did by hiring Next HVAC and Appliance Repair. Maybe they are okay…read morewith appliances, but HVAC is clearly not their strong side. The installation quality was very poor and left a lot to be desired. Yes, they are much cheaper than other companies, but now I understand why. HVAC is not something where you should go with the lowest price. I honestly question whether their HVAC work meets proper industry standards. I would not recommend them for HVAC installation work.

1 star is being gracious because the initial phone call went well. During the initial call I made…read moreit clear that I was calling for my 75yr old mother, thus it's best to only talk to me. Michael agreed that he would call. He did. During the visit, with me on speaker, it was agreed that I'd get a call the next day about pricing for the parts. The next day I received Michael's call declining the repair. His reason : Your mother asked me to also repair the ice maker for the same labor fee. My reply : I heard you agree. Why is this an issue today ? The clear agitation in his voice was not warranted. My question went unanswered. This was intentional and very poor communication ! Thanks for the free diagnostic. Now we can spend our money with a company who deserves it. Hopefully AI will make appliances where your expertise is not needed. Thus, interaction with you for people like me will not be an issue.

I am the P.M. for a non profit in Oakland, the outstanding service and prices that we received from…read moreBay Area Appliance Repair was greatly appreciated. Michael really knows the trade, his honesty and support goes a long way compared to the other repair shops I have dealt with.

I did not use Top Tier Appliance Repair but appreciate their help. I had contacted 3 other…read morecompanies to service my Viking range that were quick to respond "we don't service your area" or "we charge a diagnostic fee that doesn't go towards the service/repair"...etc Vissal from Top Tier Appliance Repair quickly responded via text, provided his number and said to call to call him (at my convenience) to better understand the issue. Other companies didn't even bother asking. Basically, the oven temperature no longer consistent and fluctuates 50 degrees. This started after I was cleaning and my drip tray got caught on some wiring. After a 10-minute consultation, Vissal asked for the model number and once found, could set up the appointment. The next day I realized that even though I've had my Viking range 15 years (no longer under warranty) that it would be best to contact an Authorized Viking Repair company - I was referred to a company in San Jose. I texted Vissal that I was going another route and he quickly responded no problem. Friendly and professional customer service and thanks to Vissal for taking the time to work with me! It showed he really wanted to help which is much appreciated! Another 5-star review added to Top Tier Appliance Repair!

Top Tier was recommended by CBD the vendor I purchased a new washer and dryer from on 3/6/26. They…read moreinstalled the dryer where the washer connection was located and the washer where the dryer vent was so both appliances were 8" off the wall because of 6' long dryer vent hose. They started the dryer and it sounded like a cement mixer. They tried to fix it and could not and asked me if we had a toilet plunger!! Which apparently they were going to suction to the back of the drum to put in back in place. They could not fix the dryer and blamed it on Electrolux. Electrolux rep was called and said it was obviously damaged when they unloaded it from their truck so there was no warranty. When the Electrolux rep showed up he opened our laundry room door and it had a very strong smell of natural gas, it was discovered that in addition to damaging the dryer, installing them in the wrong pace they also put me and my family at risk. There is more, when they wheeled the washer on a dolly through our back door they broke a $615 Phantom Screen Door. Also, I had to pay a reputable appliance installer $400 to come and install the appliances correctly. I reached out to the owner of Top Tier and to go easy on him I asked that the $350 fee they that he billed to my Visa be refunded and if he would pay for the screen door, we would call it good. I absorbed the inconvenience for weeks and the $400 fee to do the install the appliance correctly. The Top Tier owner seems like a very nice guy on the phone and accepted my suggested settlement offer. For the last 5 weeks each time i call him he promises "my wife will drop it off next Tuesday", "I will drop it off personally Friday afternoon", "I will have my secretary send the check out tomorrow". CBD the appliance dealer will never recommend him again, I have disputed my Visa charge, I was going to report him the State Contractors License Board but as it turns out, he has no license. Monday I am filing a Small Claims suit against him for ALL of the charges. I am 80 years old and this guy took advantage of me and my wife and could have cost us our lives with the faulty gas connection. He is deceptive, a liar and flat out dangerous.

I'd give six stars if it was possible. This is the only person you need to call. After a…read morerecommendation from a colleague, I called Matthew to service 2 Wedgewood stoves in 2 apartments. He was punctual, knowledgeable, kind, and reasonably priced. An all-around win! Months later I had another problem (I moved the stove to paint a wall and knocked things out of place). I called Matthew who patiently walked me through the process of locating reset buttons and adjusting misaligned tubes, fixing my issue over the phone, right there and then. I wholeheartedly recommend Reliance Appliance to all my gas-stove-having friends, and to strangers on the internet. As the youth say, "No notes."

We have an O'Keefe and Merritt that has repeatedly suffered small gas leaks. We are avid cooks…read moreliving in the fire-prone hills, so this has been an especially hazardous situation. I was aggravated, for we have had the range serviced several times, yet every year or two, new gas leaks would appear. I was getting ready to give up on having a vintage range, for though I had been promised that it was built like a tank and would work forever with maintenance, I was tired of paying for nearly annual visits to address new fails, each time after wondering for a couple of weeks if I was imagining the gas smell before calling PGE to verify that yes, I am smelling gas. On this visit Matt came out to fully address the repeated fails, far more thoroughly than my previous experiences. He ensured that quality parts were utilized, that the knobs were rigged so that they wouldn't cause fails, and ingeniously weighted the oven door so that it will stay fully open or shut; previously springs had been upgraded, but after a few months the door would creep partially open, so that oven temp couldn't be maintained. The stovetop and oven work better than they ever have in our 13 years of living here - the knobs turn smoothly, the gas comes out more fully and cleanly, the oven holds temperature, and best of all, no more gas leaks, and I believe that this time the repairs will hold, since Matt was so thorough. Matt said that he will stand by his work and ensure that this range continues to operate safely, which I appreciate, since I realized that at this time I'd really rather not have to re-wire the kitchen to accommodate an induction range.

Scott is extremely knowledgeable, resourceful and helpful. Lots of DIY videos to problem solve. He…read moresolved several dryer problems allowing us to avoid buying a new machine!

Had a review for Scott up about 2 years ago, but somehow it got deleted. I think he's very…read moredeserving of good reviews so I wanted to re-post it: Scott came by to fix our washing machine. The machine was filling with water and wouldn't drain--the drain pipe was clogged. I didn't formally meet Scott today, but my roommate did and she said Scott did a 10/10 job! The price was low, he came right on time, and he even gave us some future advice. Scott noticed that our washing machine door is a bit jammed. So he gave us a tip on how to successfully close the door every time. The door needs to be smacked really hard on the top of the door. He also warned us that we have a gas dryer, which emits carbon monoxide. So when we use our dryer, we must always ventilate the apartment. Rlly good to know!