I contacted Serhii to get my couch and stairwell which were destroyed by my dog and the Red clay…read morehere in North Carolina. He responded very quickly and gave me prices upfront. They were late to the appointment, but he made sure to contact me before he knew he was gonna be late which I appreciate that. The couch and stairwell Look brand new when I first bought them they did a great job. I would highly recommend and will be using them from now on.

On time, professional and detailed. Serhii took time to review the sofa before cleaning, explained…read moreissues that could come up and communicated throughout the process. We are happy with the end result. Highly recommend.

Alex with Carpets Plus demonstrated first class customer service from start to finish, as he did a…read moretremendous job of managing expectations right out of the gate (our carpets are 20+ years old), and then proceeded to overdeliver on these expectations, as our carpets look incredible, and he has actually caused us to stick with our current carpets rather than buy new carpeting (yes, the job he did was that good!). On top of that, he was very personable and professional and he is also very dog friendly, and I highly recommend him to anyone looking for exceptional carpet cleaning at a fair and reasonable price.

What an amazing job done by Alex! He truly brought my two couches from kid destroyed to brand new…read more He completed exactly what I asked for, was on time, professional and courteous. I will certainly use his again for cleaning needs!

Love these people. I have been using them for over 25 years. Just want to say they have gotten red…read morefingernail polish and multiple red wine stains out of my carpet. I highly recommend them.

I used their services only to find that AFTER they "cleaned" my carpets I had dark black stains in…read moreseveral locations throughout my home. After correspondence via email, with whom I believe to be the manager, Eileen, but they dont answer their phone with the company name, just hello - very unprofessional - I was told it would be fixed next time they were in my area, but that they refused to schedule me. They stated they'd call me when they were already coming this way. They did one time, and I was working, and asked to get put on the books, but again they wouldn't. The last message I left has been unanswered. It has been 3 months of being ignored and blown off by the people in this business. I have seen them in my area, yet every time I call - they wont come out or schedule me. I will now have to replace my carpets due to their careless mistake, and misleading "attempts" to correct it.

Carpet Pros is amazing! I needed the carpets cleaned with just a few days notice as my house was…read morebeing put on the market. Scheduling was made so easy. When the technician came out he was actually punctual, friendly and professional. Our Carpets did have a room or two that had animal urine odor. Sadly I could still smell it after the first treatment. The owners were so kind and sent out the manager to do a second treatment. That took care of it! My floors look and smell amazing and I can't say enough good things about this company! Definitely made a customer for life.

Carpet Pros came out & stretched my upstairs carpet. Apparently when it was originally installed it…read morewas not done correctly & eventually pulled away from the walls creating bumps in our carpet. I called Carpet Pros & the owner himself, Darrell, came out & gave us an estimate. Pricing was fair & definitely cheaper than replacing carpet. I also paid for them to clean my carpet as well. This team was the most professional & courteous team ever! I cannot say enough good things about out my experience! Top service! Great Pricing! Polite & timely. I am over the moon that I found this company!!

Prompt responses and scheduling, very professional. Nice job cleaning, carpets look greatread more

They did a great job and were really nice people. i won't hesitate to use them again.read more

Great experience with Vlad and Lavty cleaning. Our 32-year-old carpet and wing chair came out…read morelooking great. Vlad is a professional and hard and caring worker. We highly recommend his company and will use him again. Ralph Haberstock Sr

Overall great experience. Vlad was thorough and deeply cleaned all the carpets in our house, as…read morewell as a deep clean of my couch. I have two young boys and three cats, so the house definitely needed it. The carpet dried quickly where the couch did take closer to 24 hours. They were rather pricey for the whole clean so likely wouldn't be something I would do often, but more-so a reset clean maybe every few years.

They gave quick responses and very reasonable pricing…read more They were able to set up an appointment and come out quickly. They accept all methods of payment!! They will be my go to from now on for all carpet cleaning!

I cannot stress enough how detailed their work is. From scheduling to contract to payment and…read morefinally, to the carpet cleaning itself - outstanding attention to detail resulting in a job done awfully well! Did it take time, absolutely - but it was time, and money (not even 1/2 of what I had budgeted for) very well spent. Yes, I will most definitely be calling upon them again!

I have used Prestige Chem Dry since moving to the area and in two different homes. They Always…read moreoffer additional advice beyond the cleaning to ensure that we understand the needs of our individual floors. They are not just carpets. They also care for real wood floors too. Highly recommend their on time and Professionalism that is in this family owned business.

We have used Prestige Chem Dry for over 8 years, and I can't say enough good things about them. I…read moreschedule them once a year for our whole house carpet cleaning, and I can honestly say they I have never been disappointed. This Chem Dry branch is family owned, and everyone in the family is part of the business. They are all EXTREMELY knowledgeable about their services and what they do. This has always impressed me! The Chem Dry process is different from other carpet cleaning services. I did my research on multiple types of carpet cleaning. They use oxygen to remove stains and dirt. The process is more green and more effective! They came out today because I had an emergency (large) red wine spill on my wool rug! I also added a last minute upholstery cleaning of my couch to the order and they were happy to add it. I didn't have to rescheduled for another time, which I appreciated. Thank you guys for being so customer service oriented and easy to work with!