Rock solid easy breezy not sleazy and groovy. No BS all good. No pressure. Knowledgable. I can't…read moreremember dude's name. Go there.

Because of the high reviews, we came in this weekend to see what they had. Having just come from…read moreanother mattress store, this place has a sketchy feel to it but that wasn't a deal killer. There are stacks of mattresses and some have been cut open which made me a little uncomfortable. The person who helped us did not listen when we explained what we were looking for, they repeated themselves multiple times and after I heard them make a racist comment to another customer, we were done.

Great Service!…read more Bought a Full Mattress with Wood Bed Frame included for a very reasonable price at their Tempe location. Good quality mattress/bed frame for the price. Beats other big commercial places! Free delivery too - thanks Mike! The owner, Dave was very pleasant to talk with. Not pushy, no pressure selling. Highly recommended! Thank you Dave!

The best mattress store you can visit!!!! They are amazing. They really go above and beyond. I…read morehighly highly recommend. Don't go any where else. You'll be happy you visited them. They take really good care of their customers.

Stopped at this business to replace our 3 year old mattress that came with our rig. It definitely…read morewas a no pressure visit. Ryan was very knowledgable and nice. We bought one and delivery was quick and efficient. Unfortunately, after 30 days, my husband did not like the bed so we returned to the store and again Ryan helped us. We found one that better suits us and ordered that. It was an exchange and even got some money back. Of course we did pay for the delivery, but it was definitely was a painless transaction. Thanks Ryan for your help!

I had such an amazing experience at Brooklyn Bedding in Mesa! I absolutely love my new bed!…read moreArmando was so helpful and really went above and beyond to make sure i got the perfect bed. I will always buy my beds from him in the future and refer everyone I know to him. If you are looking for an amazing bed, ask for Armondo, and you won't regret it!

On the market for a new mattress and T&N has been on the list. We checked out their Gilbert…read morelocation many years ago when we were considering a new mattress, but held off. We have decided to revisit them during our hunt and really like their offering. They sport three mattresses, which I can really appreciate the simplicity of and not have to worry about getting overwhelmed with endless options. The showroom is beautifully designed and has each one setup They have their OG, Mint and Mint Hybrid (Also order of lowest to most expensive) they are all a variety of memory foam with the last have a hybrid spring/memory foam. In addition to their mattresses they have a variety of sheets from cotton to linen, foam and down alternative pillows, duvets, mattress protectors and pads. The service was great, Tristian helped us out and listed some of the options and various promotions they had going on for the fourth. We haven't pulled the trigger yet but are leaning towards the Mint Hybrid, it was the perfect balance of plush and supportive. They currently offer a 100 day trial period, 10 year limited warranty with feee returns. Overall, we loved our experience and straight forward visit at the store, service was great as well were the options. Will update review if we end up going this direction, on how the mattress holds up!

The mattress buying experience can be soooo overwhelming. Our family moved into our first home and…read morewe have been needing to find a new mattress for ourselves. I tried for days to scroll Amazon and online but it made me more anxious and confused. I found out the Tuft and Needle store was only 25 minutes away from us so off we drove to visit the store on a late Tuesday Arvo. Giuliana welcomed us into the store and gave us a tour. My husband, daughter and I tried all the beds for awhile until the experience was interrupted when my husband received a work call. That left my daughter and I wandering around the store. We checked out the bathrooms and was pleasantly surprised that it was family friendly- change table and diapers at the ready. Big thumbs up from this mama ! Once my husband got off his work call, we were greeted by Noelani. She was confident, not pushy and extremely knowledgeable. We threw some pretty tough questions her way and she answered everything effortlessly. She knew her product and you could tell she was proud of her role within the company. Guliana was wonderful as well but Noelani sealed the purchase for us! We decided to purchase a king size mint mattress with additional mattress protector. When I was about to pay, I remembered to check the Rakuten app. The Rakuten app was offering 7% off additional and who can really say no to that on a big purchase! I asked Guliana and Noelani if there was a way to order online but pick up in store. Both ladies didn't make me feel bad for transferring the purchase to online. Noelani helped sort out of the backend and had the mattress ready for us to take home. She also thoughtfully offered a print out of my receipt instead of just an email from online (super helpful since we are documenting all new home costs). What a great experience. We left the store happy! My 3 year old daughter loved the girls and that always gives me happy vibes. Can't wait to use our new mattress tonight!!!

We ordered a coffee table from them that had to be special ordered. We've had it less than two…read moremonths and noticed that the molding on the side of it was peeling away, so we attempted to file a warranty claim. First of all, you can only make claims via a web form, which we did, and included a picture of the issue. They stated they take up to 48 hours to reply, and they pretty much did that to the minute. They basically accused us of physically damaging it, mind you that was off a single picture we sent, and then informed us we would have to pay for the repair. Didn't offer to send anybody to check it out, or even offered to allow us to take her to the store for an assessment, they basically just tried to put the blame on us, when we did nothing to cause the damage. I've used other stores such as Bob's discount furniture, and when we had a warranty issue, they sent someone to our house, to not only verify the issue, but also make the repair. I could've purchased this table elsewhere, and based on this, I will in the future because they refused to stand behind the products they sell.

Bought a couch from them and they said i have 5 days to let them know id anythings wrong so they…read morecould fix it, they dropped the couch off and and it was assembled incorrectly. I emailed the store directly, emailed the business email, called the store, called the support number, and no reply/straight to voicemail everytime. My couch is still assembled inccorectly. EDIT: ( A REPLY TO THEIR COMMENT ) i did open a case, i did use the exact contact info you replied with, and i never recieved any email back. Dont act like you're some helpful company if you aren't going to help, its outrageous how friendly you guys act to make the customer seem like the bad guy. You sell furniture and once its sold you don't care, and your other reviews reflect that.

Good quality mattress for great price. Friendly staff. I would recommend and return to purchase…read moreagain

I purchased six pieces of furniture from this store, and three of them came with problems -- a…read morecracked panel, a misaligned joint, and a torn couch seam within just days of delivery. When I reached out to the salesperson who handled my order, he was dismissive, made false assumptions about the cause, and refused to escalate the issue to a manager. Before my purchase, he even tried to talk me out of applying for the store's Synchrony financing, telling me I'd "need really good credit." I applied anyway and was approved for $8,000 on the spot -- which says a lot about both my credit and his professionalism. The quality control and customer service here are equally disappointing. I've filed complaints with the Arizona Attorney General's Consumer Protection Division and Synchrony Bank for the defective merchandise and lack of accountability. Future customers: document everything, because you might need it.

I am a student and just moved into my apartment today. I needed a mattress today, and something…read morethat was not too expensive. Stephen, from the Mattress Clearance Store in Gilbert, was an excellent salesperson. He asked me my budget and did not pressure me or make me feel embarrassed for wanting a great bed for a low price. He showed me a bed in the 500s first, and at first I thought that was expensive- until I started trying beds that were cheaper. I did not want anything too springy or soft. He let me try about 10-15 beds. I realized the beds that I had requested, in terms of firmness and material, were around that price range. I ended up leaving with something that was a great fit and not over what I was expecting. He also tied it on my SUV and it did not fall off my car when driving home! The store was organized and Stephen new how to navigate us from the moment I entered the store until he strapped the bed onto my car. Stephen was super polite, engaging, and helpful. Overall, the experience was great.

George was extremely helpful and pilot! The trip was quick and precise. The showroom was neat and…read moretidy, and all of the staff was warm and welcoming.

Have been to this location on a few occasions looking for various things or comparing them to other…read morestyles of furniture pieces we've browsed at other stores. We found the store to be clean and organized with a good amount of inventory. Lots of good sales going on currently and their prices seem fairly reasonable. The sales associates do not seem to hover over customers when they walk in the door or approach them aggressively like a used car salesman like at some of their competitors stockrooms. They simply leave you be to shop and seem to really work with you on pricing as well as financing if you choose to purchase with them. That said, we have not purchased anything from them yet, so I cannot speak on that. All in all, had a great experience looking at what they have to offer and will be back in the future to explore their showroom in hopes to find a good fit for our furniture needs.

Picked out in stocked items for them to tell us that pick up would be 4 days later to get an email…read morethe day before saying it was delayed for another week. Asked for some sort of compensation due to the false advertisement and was offered to pick up the items from the store first then ask for a compensation....

We are a return customer to this store location because they have the best prices and value, and…read morethey always have amazing customer service. This is the third mattress we have bought here, and they never disappoint. This visit was no exception, and we would just like to give a huge thanks to Ron who helped us every step of the way during our purchase yesterday. We honestly can't say enough great things about our experience. If you are looking for the best value at the lowest price, along with knowledgeable, courteous staff who go above and beyond, we highly recommend this Mattress Firm store. Plus they are having a fantastic Memorial Day Sale!

et's talk about Mattress Firm corporation and how they treat the handicap I'm handicap I'm in a…read morewheelchair able to walk much I ordered a mattress and a adjustable bed frame well turns out the bed is too soft for me I've only slept in it two nights I've been on the couch the rest of the time so I contact them they said ohh yeah we can upgrade you and change you out for $800 I said ohh no thank you ohh we could do it for 600 no we can do it for 500 no I told them ohh we can do it for $200 I'm like fine so they they were going to bring it out today and then all of a sudden my bed has stains on it and they will refuse to take it so I told them that they could take their bid and their bid frame and you know how how terrible to treat a handicapped person like this how do I know that that was not stained when it was delivered I am not able to through my wheelchair in the office or in the bedroom to see it when it was delivered my friend was over she didn't see any stains she put the sheets on it for me Bing bang boom I was in bed Mattress Firm is horrible do not buy anything from Mattress Firm they convince you if I would upgrade it to what they wanted it to they would have taken my old mattress just rude rude rude rude how dare they treat handicapped people like this

We purchased a mattress and foundation from Allie, she was great to work with. We love our new…read morequeen bed. Allie made it great and easy, showed us all the options. We did not know it was part of Walmart until speaking to her. Thank you Allie, Robert and Kathy