I had a pedicure and it was lovely! The ambience was nice, great music, very kind staff. Will be…read morecoming back!

I've been to this Salon many times, and for the most part it's always above average. Today my…read moreexperience was not up to standards. Maybe because I came in at the end of the day , and the staff was tired. My pedicure girl was nice, and did a good job. My nail girl was not friendly, and only spoke Vietnam's with her friend. I asked for an extra 10 minute massage on my legs, and neck. During that massage they just spoke to other staff members. I asked my girl to focus on my neck, and it was unheard. I finally said I was done before the timer stopped. When you pay $200 for nails & toes, and extra for massages, you should get what you asked for. Not a woman speaking with friends, and other staff in Vietnamese, and not focusing on her massage. Nails were definitely not up to par!

No shade to the friendly front desk or Gina (who gave another fantastic massage), but I left…read morefeeling a bit disappointed. After Woodhouse's most recent renovation, the Quiet Room feels like a Starbucks seating area, where I should whip out my laptop and hop on a Zoom call. Several small, dining-height tabletops and lots of tiny, hard chairs. What happened to the comfy chaise lounges with the big, fluffy pillows? There's a small water station (cool, no ice) and a few small to-go snacks, but that's it. I was led to the locker room and shown my locker, but never offered a water or mimosa, not even instructed to sit in the Quiet Room while I waited. Maybe this was because they knew I was a return customer, but still...

Still as great as when I updated my review last year, so for great info, read that. This is simply…read morean addendum (wink) ... The co-ed lounge still offers space to sit and wait. They have complimentary snacks and flavored water. There are also still cozy blankets throughout the room you can use. I will say the chairs are not super comfortable so which I would bet is to ensure you don't lounge around all day. The complimentary drink situation hasn't changed, but they have added clarification at the front desk and in the lounge. ONE complimentary drink is offered (wine, champagne, mimosa, tea) and you can choose to have it prior to your service or after. I would recommend if you are arriving less than 30min before your service OR it's busy, get your drink AFTER! There are only so many staff members and if it's busy your drink won't be delivered with enough time to actually enjoy it prior to your service. They have removed the door from the shower and replaced it with a curtain so it's easier to spot. HOWEVER, they do not offer towels larger than a washcloth, so if you plan to shower BRING your OWN towel! They do however have complimentary shower gel, shampoo and conditioner. For the first time I ever I included a facial to my visit. The Repair and Revive facial was incredibly relaxing and my skin looked wonderful! I do wish more instruction had been offered when I checked in as this was my first facial. For ex: - Do I wear a robe, or go in my clothes? A: Either. You take off your top and they have you wear a wrap before climbing under a warm blanket and lay on a table (like a massage). - Should I shower before because I won't want to wash my face after? A: yes. Sunscreen and other creams were added to my face so I did not want to shower after. -Should I have my hair done or leave it messy after a massage? A: They massage your neck and around your hairline with oils then wrap a soft headband around your hair to keep it off your face. I had a new woman giving my massage and a new woman do my facial and both were incredible. I have yet to request the same person when I return because truly no matter who I get, they are incredible!

I was very happy to have a walk-in visit with no fuss and the staff was very friendly. It was a…read moreMonday around 3:30pm and there was no wait. I was honestly surprised when I saw that the price was only $17 for a mens' haircut in 2026! Regarding the haircut, I just showed a reference picture and the stylist was able to cut it exactly as I wanted. I will return for the great value and the nice staff.

Sunny is the sweetest and gives amazing haircuts. I brought my son because I felt that other…read morebarbers sometimes struggle to cut his hair type because it is so straight and thin. She did such a great job I started going to her. She is very sweet as well, and you can't beat the prices!

Reena and her staff are always warm, kind and willing to go the extra mile. Lisa does the best deep…read moretissue massage when doing a pedicure...my legs are like jello when im done! And if youre struggling to pick a color...Reena always knows the latest trends and she never fails me. Ken & Vickie do amazing powder dip. And Yeah 1 is a great value!

I had a terrible experience here. I went in to get a gel manicure and I already had gel on my…read morenails. I thought it would be a simple removal but it took 30 minutes and I left with gel still on my nails after they started burning so bad from all of the drilling. I asked about 3 times why we were not soaking them with acetone and I finally couldn't take the drilling anymore. Very disappointed as I still paid for the removal service but have product still on my nails. I won't be coming back.

Shirley The manager was amazing she deserved every penny she listens to u and asks u after every…read morestep if u like it. I'm honestly so in love with my nails!! The shape is perfect, not too bulky, and the French tip is super clean and crisp. The attention to detail was amazing and you can tell real care was put into every step. They feel lightweight but still strong, and the finish is so smooth and shiny. Thank You so much i will definitely come back

I went in with more lashes than I came out with! I asked for a refill....she said I needed a full…read moreset. She took off all of my lashes, my eyes were burning and I laid there for two hours and when she was done I had less lashes than I had before I went in. My eyes were stuck together and were burning and when I opened my eyes there were big gaps where she pulled my eyelashes out and it hurt. And she charged me 150 dollars to come out with less eyelashes I had when I went in. I look horrible and I paid $150 to have my own eyelashes pulled out. i asked her what kind of lashes she was using and she said that I SAID I WANTED THEM TO LOOK NATURAL. I NEVER EVEN SAID THAT!!! Ladies be careful of this place if you're looking to have lashes done. THEN She said she would take them off for me!! HA! After pulling out my real lashes and having my eyes glued together.... do you think I want her to take them off and leave me looking like this? AND she is answering her phone the whole time she's doing my lashes. OMG! I give her a BIG ZERO RATING!

I had a really wonderful experience at the Ins salon, particularly with a Charlie. I wanted a bob…read moreperm, something that was easy to manage and added volume to my hair, with some texturizing to make it feel light and bouncy. There was a language barrier so I showed some picture examples, and Charlie and the front desk host (I didn't catch her name) really delivered. They were upfront with the pricing before getting started. Told me about the new customers 20% discount, and asked me if I wanted hair color but was not pushy when I said no. Charlie washed, cut my hair, and permed it, and I love the outcome. Overall took about 3 hrs but worth it for something you'd only need to upkeep every 6 months or so.

If you're Caucasian, don't go here for blonde highlights. They have zero talent to do your color. I…read moregot a halo of red orange highlights after asking for a two tone blonde highlight. It was a disaster that I paid $185 for. The owner or manager offered to fix it if I wanted to come back. No offer to refund me anything. I would have accepted half of what I paid. I'm NOT coming back for you to do another botched color job. Thanks for nothing.

I am super picky about which hair stylist I feel like I can trust, Lisa exudes "you can trust me"…read moreand listened to everything I said and went above and beyond any expectations I had. I was so worried but after coming here I have found a new hair stylist and can look incredible walking out! will be coming right back as soon as my hair grows out any.... heck looks so good I might even go in a week!

From the owner: I’ve been licensed since 1985 and been doing business the area since 1993. I specialize in fine…read morethin hair.

I don't usually give people 1 star unless it is very unprofessional. I give Pika 2 stars because I…read morebelieve it's a concept and skills issue. I used to go to this salon for haircut and perm for several years. Last month I went because I forgot why I stopped going for 5 years. I showed the owner a picture of what I wanted the curls and the hairstyle to look like. I always thought it was our responsibility to tell the hairstylist instead of let them improvise. I waited almost an hour. I had to tell them the rollers were too hot. I had to tell them the timer went off. Unsurprisingly, my hair was fried. At the end, I was told to go with the wet hair so that the curls would stay. It doesn't look remotely like the picture I showed. I understand the hair in the picture was styled with a lot of products, but my curls looked like I did it myself. I am never going again. I need to remember that.

This hair salon is under new management as of Summer 2024. My sister and I both had negative…read moreexperiences. We received botched haircuts and did not feel heard by the hairstylist when we voiced our concerns. I will never return.