I stayed there last night. After checking with 2 other hotels and being turned away for havig cats, the first thing I asked was if they accepted cats. I was told yes. There is a sign behind the desk saying dogs only, so I repeated, I have 3 cats. Is that ok. Again I was told yes. This morning a very angry lady called me to yell at me for not declaring pets and charged me $25 which I will dispute with visa. If you bring pets, record yourself telling them. Also the scented cleaner smell was really strong and irritating. read more

I'm so happy with this place! The bed is so clean and comfortable, the room is so well-appointed, everything is immaculate. They have a shampoo and body soap gel dispenser and water pressure, even blackout curtains. Nothing is wrong, everything works. It's very quiet. This is everything I need to get a good night's sleep and a fresh start in the morning. And best of all, it is not a chain hotel. It is distinct. read more

This place is amazing, the staff are kind and respectful. If I could give them 10 stars I would, the rooms are clean and amazing. They even offer smoking rooms. I would strongly recommend this place, stay there for a night or 2 and you'll see what I'm talking about. Thank you team relax inn, and good job. You guys are the best. read more

Where do i start! Thief and criminal owner. I felt the need to contact the police department for what I experienced and let's just say they weren't at all surprised and said it is like the motel 6 and they said this is a DO NOT GO hotel. he said that about relax inn and OYO both. The officer told me that he was not at all surprised and that the owner is also not pleasant to the police when they're called there either. Relax inn stole 121.23 from me. I was forced to leave due to the unsafe and unsanitary conditions of the room, as well as the aggressive, threatening unprofessional behavior of the front desk staff that caused me to have a panic attack. I booked a non-smoking room through expedia, but upon arrival, I encountered numerous issues that made the hotel completely unsuitable for me and my 10-year-old son. The hotel is situated directly across from a prison, and I witnessed drug activity in the parking lot. The area was unsafe for myself and my child. Inaccurate Room & False Advertising:Despite my reservation being for a non-smoking room, I was given a smoking room that reeked of unpleasant odors and made our eyes immediately burn. It was that bad. This was clearly not in line with what was promised during booking. Additionally, the hotel's website listed breakfast as included, but the front desk staff claimed there was no breakfast available. I was told I could pay more for a non-smoking room, but those were just as unsanitary and still it was an unsafe. Upon realizing the condition of the room, I immediately returned the room key and requested a refund. The front desk employee refused to provide a refund, despite no services being rendered and my inability to stay in the room. I also paid an additional $20 pet fee, but my pet never even entered the room, as I decided staying there was not an option. The threatening, and dismissive behavior of the staff caused me significant distress, leading to a panic attack and further emotional distress for me and my child. A $100 deposit was taken, which was thankfully returned. (I hear they usually find a way to steal that from people and i was shocked they returned it). Sounds like police frequent the property due to their criminal behavior and criminal behavior happening in parking lot. I had to pay for an entirely new hotel to ensure the safety and well-being of my son and myself, and the $121.23 for a hotel we did not stay at.The deceptive and criminal scamming practices by Relax Inn seem to be common. I have read similar complaints from other guests, indicating that this is a frequent issue at the property. I have a medical service dog and he was with us. They did not accept the letter and laughed at me, i paid the 20 pet fee which was stolen from me as well. These are criminal thieves that do this to everyone that walks through their door. read more

Spent a night here and everything was great!!. Front desk person was very helpful/welcoming and the room was clean and tidy. The King bed was great. Would definitely recommend this place for the price. Brent F. read more

This place was adorable. The prices were great, and we had 3 dogs. The front desk assistant reassured me with a ground floor room and let me know my car was on the camera, (which made me feel a bit safer traveling in a strange area.) The rooms were clean and comfortable. Best sleep I've had on our 16 day Roadtrip. I also really loved the bathroom mirrors. Nice touch. read more

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DO NOT RENT HERE!!! VERY DIRTY AND THEY DONT CARE!!! THERE IS BLACK MOLDY STUFFF IN THE BATHROOM!! I was told I was lying about the room, screamed at and cussed at by the owner who lied and said he was just the manager after 9 days of trying to contact him. read more

Relax Inn - Black mold from the jets in the bathtub. I have video as well. - Hotels Near Me - Chehalis, Washington

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I stayed at the Relax Inn on my way to the San Juan Islands and was very impressed by the immaculate room, the comfortable king-size bed and nice linens. The price was great too! The beautiful flowers at the front of the building were what brought me there as I was heading to the Best Western down the street and I'm glad I stopped. My only complaint was that the cleaning products they'd used left a strong odor that made me sneeze. I think they allow pets and maybe there had been one in the room the night before....so they had to use a little more than normal. Despite that, I'd definitely stay there again! read more

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We arrived after a long day and found this cute one story hotel with lovely hanging baskets everywhere. We figured it had to be clean since the owner took such care with the outside. The hotel is older but remodeled. The room was clean and the bathroom had a great shower. The room included a refrig and a microwave and cost us 95 dollars for a Friday night in July ( a little expensive but this was last minute). The room had a cute balcony with 2 chairs that overlooked a busy intersection. The managers were a lovely older couple and they take good care of the place. The bedding was decent. This hotel is worth a mention if you are looking in this area. It has a restaurant right next door that is decent, and it is cleaner than many. They also have a continental breakfast and free wireless. Not a bad deal in the long run -- oh, there is no pool, etc. read more

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I rented a room from this place and got to the room to immediately complain about the smell of smoke, and asked for a room change. They wouldn't allow it.. After leaving this first review regarding that, the owner called me and literally threatened to find me and kill me. I reported him to the police. The cops let me know this guy actually has done that several times to people, and has accosted guests and they are aware and dealing with the situations. I dunno, would you want to sleep here? read more

The Relax Inn is a very welcoming place to stay. Lovely flowers all around in the summer. The owners are incredibly nice. The fridge in my room was freezing all the food, and when I complained they replaced it within 2 hours with a new one that worked wonderfully. The staff is very respectful of your possessions, and clean carefully. I had a wonderful stay and would go there again! read more

Hotel was clean, good parking. Definitely not relaxing. Doors slamming, cars slamming, people yelling at each other at all hours of the night. Very strong chemical smell in the room, most likely because it is pet friendly. read more

Quiet, off the freeway motel for a quick easy night sleep. Don't drive all night. Don't stand on freeway behind a 5 mile back-up no one moving for a 4 hour wait. STOP. Shop at Safeway. Use the microwave. read more

HORRIBLE CUSTOMER SERVICE AND DIRTY ROOM Only get a star because zero is not an option!!!!! The room could be okay if it were clean. We found a mans dirty baseball cap under the chair that was scooted up to the table. It was clearly visible from across the room. You may want to bring a black light with you for this one. The parking lot was full due to 4-5 big box trucks housing dogs, each one taking up more than one parking spot which was a problem because my mom is currently physically impaired which limits the distance she can walk which she has a handicap placard for. When asking the front desk to ask one of the trucks to move out of the spot designated for our room the man at the front desk said he didn't want to make that person mad. We left for the day and all of the trucks were gone. We thought that we would not have the same problem tonight but unfortunately when we got back to Relax Inn the trucks were back and again taking up more than one parking spot each and with one of them being assigned to our room. Just as we did the night before we asked the man at the front desk if he could have them move over and only use one spot, that man said that there was nothing he could do about it and dismissed us as if was shooing away a fly. I am livid and this is wrong to treat someone who has a physical impairment with such disregard. We have stayed here before and will never again. read more

The hotel advertises "pet friendly" BUT they are ANYTHING BUT! First of all the owners seem to detest dogs despite saying they were pet friendly for $10/night. The owners NON Stop Harassed us from the moment we checked in about the dogs. The bathroom light burned out and they refused to change it because we had dogs, even though I said I would put them in the truck while he changed it. We showered in the dark for 1 entire night. Day two the female owner knocked on our door early in the morning asking for payment or checkout ... WE HAD ALREADY PAID. I told her this and she said, "You did? OK." And just left, no apology for waking us, no explanation as to why she thought we didn't pay? Very confusing!? There are a lot of "construction type" workers that stay here and night 2 there was a group of the workers congregating & drinking beer outside of my room when I returned from dinner. The owner was VERY ugly about my dog barking at the guys standing outside my room drinking BUT said NOTHING about the party going on outside my room. He said we were NEVER to leave the dogs in the room unattended again, we were across the street at Dennys, gone maybe 45 minutes! By the way we have traveled cross country with the dogs and NEVER received a complaint because we are responsible pet owners with well behaved pets. This occurred at 5PM, so its not like anyone was asleep. If the 8 burly guys standing in the walkway drinking, talking & laughing didn't bother anyone my dogs probably shouldn't have been a bother?! The rooms were clean & grounds were beautifully manicured but the maids NEVER replaced the toilet paper and every evening we had to go to the desk and ask for TP. (We stayed 4 nights) We asked for the maids to skip our room one morning so we could sleep in but requested a coffee packet for our in-room coffee maker and the female Owner said "No"!!! It wasn't included in the room cost ($90/night plus tax and $10 pet fee per night) I was shocked at the RUDE customer service we received ... I assume because of our dogs but thats only my guess?! Breakfast was cold cereal and toast period. The AC did not work well and we were hot every night, we slept without covers. The hotel is directly in front of Railroad tracks and the train comes thru approx 3 times each night and blows the whistle at the RR crossing by the hotel. If you are a light sleeper this will probably be an issue for you. I would NOT RECOMMEND THIS HOTEL TO ANYONE BECAUSE OF THE TREATMENT WE RECEIVED BUT ESPECIALLY NOT PET OWNERS! If you don't like animals FINE ... Don't advertise as "PET FRIENDLY" and I (Nor My Pets) Will stay at your establishment?! It is clean, easy off / on I-5. If train horns, hot rooms and Rude owners are what you are looking for ... this place will suit you fine for $90 ish per night! If you Own a DOG stay Elsewhere. read more

Needed a room at almost 11pm. Exited the freeway as we saw three hotels off of the exit. Looking at reviews we decided to try the Relax Inn first. Needed two beds as there were three of us. Their last room was a kind with a pullout sofa for $69. The man at the counter said our rooms are clean. Check it out and if you're not happy or it won't work for you I'll refund your money. We just needed a safe, comfortable room for the night. It was just that. It worked for what we needed. And it was clean. Nice jet tub in the bathroom though it didn't get used. We would definitely stay here again should the need arise. read more

Clean room. AC works. They allowed our 2 full size dogs with no problem. Single story with easy access right off the freeway. That's about all there is to report. My room looked nothing like the pictures posted on Yelp, there was no couch, coffee table or wood bed frame. The room is 3.56% better than your local Motel 6 but Motel 6 doesn't allow 2 full size dogs whether they are very well behaved or you pay more. So......since the family reunion is here every July, I might be back. I *think* that because I got a smoking room, I didn't get one of the remodeled rooms. I could tell which ones were nicer and they all had no smoking signs outside. I wish I had been given the option.... I wanted one of the reviews I read here. ADVISE: GET A NON-SMOKING ROOM OR YOU GET AN OLD ROOM.... read more

Very quiet and comfortable. I would stay here again. It was close to restaurants and coffee. Plus there's a Safeway not too far from here. And it's close to the freeway. read more

Cheap basic accommodations but it has everything you need: clean and quiet room, comfortable bed, hot shower, all necessary amenities, restaurants nearby. The free continental breakfast is a little better than the usual fare at such economy hotels - there's a DIY waffle maker with prepared waffle mix. What really stood out for me was the hospitality of the owners. They are so friendly and nice! This segues into an embarrassing story of me trying to make waffles for breakfast. I had never made waffles before, but we had a big bike ride ahead of us that day and needed calories so I decided that it was the day to make waffles for the first time. Of course I completely botch it, not giving the waffle maker time to warm up and not spraying any cooking oil. The poor owner walks out to a waffle maker stuck closed and a helplessly confused costumer. I immediately apologize but she in turn apologizes to ME for not being there to help me! At a self-serve breakfast! So she proceeds to spend the next 15 minutes carefully prying the waffle maker open, scraping the slightly burnt pieces of waffle off, and making me a perfect new waffle, all the while chatting pleasantly. What a great person. Overall this place is a great value find! We went in May and it was already booked full for the STP (Seattle To Portland) ride in July. read more

DO NOT STAY HERE. i called because my card was charged at this hotel. I called twice and was trying to politely diapute the charge because i have never even been to this location. The second time the operator cussed me out and called me a mother effer and a b**ch. I was shocked at how a hospitality worker would treat someone so rude. He told me to call booking.com and dispute the charge because thats who has my money. I called and they had no record of the reservation. I have a feeling that they may be scamming people. I have since disputed the transaction with my bank and am hoping this will get resolved. BE CAREFUL WITH YOUR MONEY HERE. read more

What a nice stay , jetted tub ? Didnt use , but a jetted tub ? Very. Clean , and our dog was very happy there ! We will be back !

We stayed at this motel over the weekend and was very pleased. Nice double queen room with a frig and microwave. I definitely would stay again and will. Only reason I didn't give them a 5 was the air conditioning/heater unit was loud so we turned it off to sleep, the beds were a bit high and the pillows were to hard but the beds themselves were comfy. I'll just bring my own pillows in the future and a small foot stool. It had a coffee pot and ironing board in the room as well! read more

Hard for me to understand the plethora of one-Star reviews which seem to be all over the map in the realm of different negative experiences. I was a road warrior and have spent literally thousands of nights in motels ranging from top line Hyatt's to one where the door wouldn't close and the coat rack was a nail in the wall. This is a fine motel of its genre and half the price of a BW. The free breakfast is quite adequate. The manager, mentioned in several reviews, was businesslike and efficient. There was nothing wrong with the room, which had the now-expected coffee maker, great TV, microwave and fridge. I would certainly return in a heartbeat. read more

I was not happy with my stay because i had troubles with the phone and I called to speak to the manager and the front office man joked about how everyone died and was EXTREMELY rude. TIME TO FIRE HIM PLEASE. This is not how you run a business. read more

Horrible !!!!!! I give it No STARS. The owner is a horrible lousy man!! He told me that he would call the cops on me because I nicely asked him to put me in another room with hot water. He finally gave in and put us in another room , but this bastard had the nerve to knock on the door 30 minutes later.. to ask about the towels from the old room. He then harassed us for 5 minutes and left. He is such an incompetent , lazy , ill-mannered person. Don't go here!!!!!!!!!! read more

This place is very filthy has cockroaches under the beds maggots in the tub and toilet the owner is very rude and very obnoxious and also very unprofessional and very stinky smell like disgusting body order like he hasn't taken a shower in months this place needs to be shut down and condemned. read more

Very strange, called because we needed a place since we lost power in Olympia. They advertised pet friendly, for 7 dollars. Once we arrived and checked in then my husband went to walk the dog, small breed. He came back within minutes telling me to pack our things, we had been asked to leave because of dog?????? I was flabbergasted! The dog? maybe it was us? Our new Pathfinder? It was truly a bizarre situation and we will definitely NOT recommend them to anyone. The room was fair, nothing special read more

Room very basic, had a foul, stale smell. Maids hadn't vacuumed..found dirty sock from previous guests....noisy..trains close and ruin all night. Canceled second night of a two night stay. Owner rude read more

I had read on their website that pets are welcome. I arrived mid-afternoon my day of check in and was told they do not allow cats (I had two with me). Dogs, yes. Cats, no. A sign in their lobby also stated "Pets Welcome" however there was an added note that said "Dogs only". After asking what I was supposed to do when the website indicated pets are welcome I received a disgusted look and was told the cats could stay but I would have to pay a $10.00 per night, per cat fee. I was staying two nights. I was in no mood at that point to drive around an area I'm not familiar with hoping to find a motel with a vacancy (on a Friday) that would accept cats. I actually did not find the pet fee outrageous and gladly paid it. It was the attitude of the man at the front desk, plus the major error on their website. I plan to let them know that they need to update the website rather than to "surprise" a guest that has a cat. Update: I noticed on my bank account that my card was charged $30 dollars for the second cat (for two nights) when I was quoted $10 dollars per night. This is outrageous, and from what I have read on Yelp others have been overcharged. They simply seem to charge whatever they are in the mood to charge, and take advantage of their guests. I will not stay here again, nor will I recommend them. read more

A real surprise. Nicely redone rooms and big comfortable beds. Good price.

"When I arrived to check in to the Relax Inn the man at the front desk was really rude and super aggressive when speaking to me. I showed him my confirmation that the room was paid for and he started yelling at me saying that I was wrong and that whoever said the room was paid for were liars. So I let him know that I wasn't trying to dispute anything with him because he printed out a piece of paper (with a confirmation number on it) and continued to tell me that whoever im talking to is giving me the wrong information and shoving the paper in my face. It got to the point that I had to step outside to talk to my supervisor, Mathew, to get things figured out and as I go to step outside he yells whoever pays for the room has to be here in person with either cash or card. Then demanded the check in paper back that had my own personal information on it saying ive been here 35 years and you cannot take that paper because i dont want you coming back lying saying that you fell and sue me. It was awful. Ive never had any trouble checking in. Ever. Im surprised this man is still in business. I will never stay there. He was scary." read more

Stayed in this motel a total of 4 hours. Got in around 11pm after bank fishing on the Cowlitz for steelhead, woke at 3 to fish the Cowlitz for Kings. Four hours may not seem like much time to evaluate this property and perhaps that's a fair assessment, however everything from the polite check-in by the proprietor to the comfortable beds and flat screen t.v. with HBO exudes quality and caring. Definitely staying here again this Friday for another great start to a great fishing adventure. read more

I'm a little wary of mom and pop motels, but this was a very pleasant surprise. The room was nicely updated, very clean had a great bed and HBO. The breakfast was ok and the price was reasonable. The lady at the desk was very personable. I'd give it two thumbs up. read more

Clean room ... peaceful space right on the freeway....cozy... with everything you need 24/7 right nearby!!!

I have done a lot of traveling, this hotel is very very very clean, beds are very comfortable. My friends and I have stayed there for some recent fishing trips and find the location very convenient, easy to find. Rates are reasonable, Wifi , HBO are included in the room price. Owners are very friendly. Highly recommend this place. read more

The Relax Inn was great! Easy on and off the I-5 freeway, quite, clean and comfortable. It is a completely remodeled 1950's style motel with gorgeous flowers surrounding the buildings. The breakfast is continental without any frill, but it was all we needed. We found it a great stop over on our way to Vancouver, Wa. We recommend it! read more

Checked our daughter in the night before her wedding in near by Onalaska approx at midnight ish. The next day at the wedding I was horrified to hear that there was blood on some towels and the wall and mold in the bathroom. Went to complain when we checked out on 9/16 and no one was in the office as per the prior day we had to knock on the door. A lady of middle eastern heritage? Came out and I said what happened she instantly became rude and unapologetic was rambling with something about her franchise and she just came back from vacation. I will NOT EVER stay here again do not recommend. It was dirty and smelled awful. I will pay the little extra to stay at a Holiday Inn or bestwestern next time. We were hardly at the hotel being we spent most of our time at the wedding venue. We had a total of 3 rooms. Oh and a toilet paper hanger in the shower was interesting? I told the lady after muttering a few choice words because I was upset, I was going to write a bad review and she said go ahead! Not a good business read more

Traveling cross country with my my family & six dogs relocating from Florida and needed a room for the night. Owner super nice was very happy to accommodate our family. Rooms were clean & quiet. Restaurants nearby. Awesome experience & would definitely recommend them. read more

Great little place, very clean and well taken care of. Owners are very nice, hubby and I needed a place to stay for a week, allows pets, very reasonable prices! read more

It's a basic off-the-freeway hotel, but a definite step up from a Motel 6 or Super 8, so I am baffled by some of the poor reviews. I've stayed here twice, both times with two dogs. We reserved through the hotel, and have not had any billing issues. Service has always been outstanding with easy check-in. Because we travel with dogs, the external corridors are great for us; we like being able to go from our room to our car parked next to our door. The rooms were absolutely clean and adequately appointed, with large TVs, good wifi, and comfortable beds. This time we upgraded and stayed in one of their larger rooms with a balcony, garden view, and jetted tub. Very nice! It's obvious from the landscaping that the owner(s) have put a great deal of care into their hotel. There is some freeway noise, but it's surprisingly quiet once you close the door and windows. If you're looking for the serenity of a Zen retreat, here's a hint: Don't rent a room 200 yards from the busiest interstate in the western U.S. I can understand the disappointment of the reviewer travelling with cats- many hotels which accept dogs don't accept cats. Their website should have been clear on that policy, though given how common it is, those travelling with cats generally call ahead and confirm. read more