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    Lucky Eagle Hotel

    3.0 (17 reviews)
    Open • 8:00 am - 4:00 AM (Next day)

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    Stormy B.

    When they say check in is at 3pm, that is exactly what they mean. We called to see if a room may be open any sooner for early check in and was cut short and informed they will not contact housekeeping until 3pm if there is a delay. We arrived at 2:10 and were informed the room would be ready in 30-45 mins. at 2:53 we were offered a different room type. We asked approximately how long it would take for our room to be ready. Staff stated that they did not have an approximate time frame since they would not contact anyone in housekeeping until at least 3pm since check in really isn't even until then. It's currently 3:27pm, not that I care about the time at all. It's the tone when we go to the desk ( now 20 mins later) and are greeted with "Yeah sir, I know you're waiting." When in reality we would have just swapped room types if easier. Then as the time is getting to me I'm informed "You could go across the street if you haven't been. Sir, you don't look very happy, do you want some water?" I care about how extremely robotic and seemingly disconnected the staff seems. Unhappy? I'm sure it has nothing to do with my fluid intake!

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    1 year ago

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    3 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    11 years ago

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    8 years ago

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    Ask the Community - Lucky Eagle Hotel

    Review Highlights - Lucky Eagle Hotel

    “The hotel features lots of native art and information about the chehalis tribe which I loved.”

    Mentioned in 2 reviews

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    People searched for Hotels 173 times last month within 15 miles of this business.

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    Great Wolf Lodge

    Great Wolf Lodge

    (1.3k reviews)

    Actually like this place. I've been to three Great Wolf lodges. The first one it was in Southern…read moreCalifornia, the second one was in Northern California and now this one of Washington state. I do prefer the one in Southern California because the water area is a lot bigger. But I do like this one in Washington state because the rope course was amazing, and golf is actually really fun. The service was amazing. All the staff was friendly and they seem to really enjoy their job. I did enjoy the two young gentlemen they look to be like highschoolers or college kids that were dancing for the kids and wearing the T-shirts. They were so nice of my kids enjoyed dancing with them. I only knocked off a star because we stayed in the grizzly suite. It was a two bedroom suite that we stayed in. And there was a lot of little flies everywhere. And the bathroom had no wash soap in it. So we couldn't even take a shower using the liquid with soap we had to use a bar soap so it'll be nice if you know the Housekeeping can fill that for the next guest. But even with the waterpark being so small, my kids who are ages three, four, five, and six years old. All really love the waterpark so that's why I read it so high. Because as long as they had fun, I'm all good with that.

    And to update after the businesses response. It wasn't so much that I missed that it would be 100…read morebucks to cancel 7 days out it's the customer service or lack there of. As a member you should be treated atleast nice. The guy was sassy and rude. And to have a $200 increase to switch to a random weekday in January is absurd. We are homeschooled family so very flexible wasn't even on weekends and I believe it's all a trap to lock you in then pay more. Also I'm a member with many hotel companies and they never treat you so horrible and easily rebook for you even if a policy states something they usually give some leeway. For the hassle great wolf isn't worth it And for the cost you can get a flight to Florida and be treated better lol

    Lucky Eagle Hotel - hotels - Updated September 2026

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