Melissa is hands down the best! I have been seeing her for over 7 years! My husband and I love her…read moreand try to make it habit to see her as often as time will allow. Many of my friends and co-workers have gone to her as well. I don't even need to tell her she just knows!!! Years and years of experience shows just in one visit. I searched high and low for a massage therapist and am so thankful to find someone I can count on EVERY-TIME.

I had a great experience with Melissa. Scheduling was easy, very clean / relaxing atmosphere, and…read moreshe did an outstanding job loosening up my neck and lower back. Highly recommend her, with no hesitation and will be a repeat customer.

Absolutely amazing massage! Professional, relaxing, and exactly what I needed. I left feeling…read morerefreshed, and completely relaxed. Highly recommend!

My wife went to this spa and came back very happy!…read more It saves me the trouble of doing finding time to do it myself The results are very good, relaxed wife is a relaxed life

Had an amazing deep tissue massage!! Today I got Michelle…read more She was fantastic. Previous times I've tried: Alice,Yoyo, Nancy, Jenny. All are fantastic. I've had one lymphatic drainage massage, one deep tissue and the rest have been regular massages. Kelly at the front desk is always greeting you with a smile. Highly recommend this massage place!

The massage itself was okay, but I was disappointed overall. I spent a lot of time reading reviews…read moreabout this place because I appreciated the honest feedback about the masseuses. Based on those reviews, I carefully selected the masseuse I thought would work best for my shoulder tension and knots. Unfortunately, I did not get the person I originally booked, and no one informed me of the change beforehand. The same thing happened to my friend as well. Additionally, during the check-in process, the front desk never gave me a card or questionnaire to fill out regarding the focus areas for my massage. Since this was both my friend's and my first experience here, I expected better communication and a more thorough process. Instead, the experience left me disappointed and a bit shaken. Another awkward part of the experience was the checkout process. At the end of the session, they wait for you at the front desk expecting a tip. Of course I planned to tip, but the pressure and expectation made the experience uncomfortable. One especially odd part of the Signature Massage was that the masseuse inserted her fingers into both of my ear canals without warning. I was completely caught off guard and really disliked that part of the service.

This was my first massage in many years, and I was hoping for a relaxing experience. The masseuse…read morewas polite and did check in with me, but the pressure was much stronger than I asked for. I mentioned a few times that I preferred light pressure, yet it still felt painful rather than relaxing. At checkout, I did leave a tip, but it seemed like it wasn't considered enough. The staff looked at me in a way that made me feel uncomfortable, and my mom ended up tipping more afterward. The situation felt awkward and embarrassing, and I didn't appreciate feeling pressured about tipping. I understand tipping is customary, but it should feel voluntary, especially when the service itself wasn't relaxing for me. Because of this experience, I won't be returning.

I would have loved to rate this higher, but there were some minor details that made the experience…read morenot as superior as it could have been. Starting with the positives because they deserve it: - My massage person was excellent. She communicated with me all the time to make sure the pressure was ok. Yet she didn't talk other times so i could enjoy the massage, which was great. - Location of the place is good and parking is allocated. - Checking in and out was fast and frienfly. The negatives that impacted the experience: - There's only a curtain separating each massage table so you can hear everything - everything as in the person beside you breathing in and out, and grunts of natural noises a person might make, what the massage person and client are saying to each other, which means it's vice versa. - The bathroom must be very close to the rooms as I must have heard the toilet flush at least 7 times during my visit and hear the door open, close, could hear toilet seat covers being teared off too. If it wasn't a massage where you senses are heightened due to having your head down and eyes closed, these sounds might not have bothered me, but they were interruptions that got in the way of me completely relaxing. I would have loved to go back because the massage itself was very good, but I don't want to deal with the negatives mentioned above again.

I hate to rate so low - because the woman who provided the "message" was genuine and really nice…read morebut she is not trained in the slightest. (Not to mentioned we asked for a couples massage but were told to go in separate rooms which I just gave into bc they had set the rooms up for us ) For the following examples. She put so much lotion on my feet that my feet kept slipping out of her hands and she would have to hold on by almost pinching me - she also used so much it got all over my pants and I can not get the stain out. I will send pictures. (For this I would like a full reimbursement for the message to cover some of what the pants cost) When she had me on my stomach she pulled down my pants and my undergarments and it was really uncomfortable for me. I asked her before hand if she wanted all clothes removed - she just motioned to my shirt. Then proceeded to pull my pants down when I was in the table face down. Not okay. She also was very sloppy in her technique - again so much lotion. Then she would touch my spine frequently which is not okay in any sense. Multiple times - hence the not trained. She also at one point crawled up on me put her knees on my back thighs and arched my back up towards her by pulling my arms back! How is this relaxing? It was painful and not what anyone would have expected. These are some of the reasons I gave the score I did.

One of the worst massage experiences I've ever had!…read more Parking was rough; it took me almost 20 minutes to find a spot in the shopping center. Upon entry, staff wasn't friendly or engaging. When I was taken into my room, I noticed out of the corner of my eye that the walls were 3/4 height and did not reach the ceiling. I didn't think much of it at the time... ... and then the man receiving a massage in the adjacent room wouldn't stop loudly moaning. That's not incredibly relaxing... but, luckily about 20 min into my massage his service ended and the environment became quiet. ... and then a man entered the adjacent room speaking on his cell phone... and his cell phone rang every 5-10 minutes, and oh yes did he answer it-- on speaker! I learned far more than I needed about his future flight schedule.... For the next hour. With 3/4 walls, I would hope that staff would be more assertive to enforce a quiet environment. I rarely have a moment to spare to pamper myself with something like a massage, so it was very disappointing to leave more tense than how I arrived. The massage itself wasn't bad, but between the miserable parking and the unpredictable environment, I could never return.

Tweaked my should pretty good in the gym the other day. My normal spot didnt have an opening so i…read moregave this place a try. Glad i did! In a nice little house behind trader joes. Relaxing environment. Great massage. The woman was super nice too! Often asked how things felt. I know some people dont like any talking, but i like it. Gives me an opportunity to say to hard or to soft without just blurting it out haha. So for sure a great spot. Ill be back!

Fantastic, very good at listening to my sore spots, worked my legs and hamstrings wonderfully…read more... Highly recommend.

Book Tony. That's it. That's all. That's the review!!!…read more I typically visit every three months for an 80-minute hot stone massage and was previously seeing Gabe (unfortunately, he's no longer with Woodhouse). Gabe was fantastic--he always listened to my needs and paid extra attention to the areas that needed it most. This time, I was paired with Tony and OMG--he was amazing! You know a massage is good when you catch yourself snoring? That was me, LOL. Tony provided the perfect amount of pressure and, like Gabe, really listened to my concerns and focused on the areas I needed most. I left feeling completely relaxed and refreshed. Highly recommend!

I visited Woodhouse Spa Walnut Creek on Sunday, July 19, with a friend. I had a facial, and my…read morefriend had a massage that I had purchased as a birthday gift using an online gift card that I purchased in October of last year. Both the facial and the massage were enjoyable, and we were happy with the services we received. Unfortunately, the experience at the front desk completely overshadowed our visit. When we checked out, my friend was told she owed the full amount for her massage. I explained that I had purchased the online gift card in October of last year. The front desk immediately asked for the confirmation email. I explained that the purchase had been made months earlier, I no longer had the email readily available, and that when I called before our appointment, I had been told we did not need to bring the confirmation because they would be able to look it up. Instead of trying to help, I was told that wasn't how they handled gift cards and that they had no way to look it up. Rather than feeling supported, the interaction became unnecessarily uncomfortable and felt more like I was being questioned than assisted. The staff came across as rude, disorganized, and unprofessional, showing very little interest in finding a solution. Ironically, after insisting they couldn't look up the gift card, they eventually searched under my name, even though the gift card was for my friend, and found it. Then, after processing everything, they initially told my friend she still owed $100. When I said I would pay it, they responded, "Oh, sorry, correction, you actually have a $100 credit." That level of confusion only reinforced how disorganized the checkout process was. When it came time to pay for my facial, I was then asked, "Would you like to just do the customary 20%?" Rather than presenting tipping options or allowing me to decide for myself, the question felt presumptive and added to the uncomfortable experience. To top it all off, immediately after everything we had just gone through, we were asked if we'd like to rebook another massage. After the experience we had at the front desk, it felt completely tone deaf. There was no genuine apology or acknowledgment of the inconvenience. The treatments themselves were good, but customer service is an important part of the overall spa experience. Unfortunately, the disorganized, dismissive, and unprofessional interactions at the front desk overshadowed what should have been a relaxing day. I hope management takes this feedback seriously because the quality of customer service did not reflect the quality of the spa treatments.

I highly recommend red light glow spa! Such a relaxing break from the hustle and bustle of regular…read morelife! The energy and warmth of the staff is unparalleled. And My skin was glowing after! I had a birthday session, and it was the loveliest time! I give this experience 10 stars!

I am now a HUGE fan of red light therapy! I've suffered from arthritis in my knees and hips these…read morelast 5 years. I've had 5 red light sessions and couldn't believe my pain was gone. This spa is so clean. I recommend to anyone wanting pain and inflammation relief. Or to lose fat! Wonderful service!