My friend used to visit The Nail Retreat before she moved away in 2019. She was back in town to…read morevisit, so she made reservations for 4 pedicures at 11:30 am on Friday. They were ready when we arrived and were patient as we picked our polish colors. We all had a great experience! Linda did my pedicure was very attentive - I had just finished training for and running a half marathon, so my callouses and feet were in rough shape. She shaved down the callouses and but left a little bit there, just like I asked. She was also careful to avoid the 2 almost healed blisters I had from the race. They treated our group so well, from not rushing us to start or to leave, to making sure everyone liked our colors, water temps, massage chairs, etc. They were friendly chatting with us and overall the mood was positive and relaxed. I don't get pedicures often, but next time I do I will be returning!

I used the Fresha app to book this appointment. I feel like the app is easy to use and very…read moreaccurate. I booked a pedicure. The salon was clean and smelled good when i entered the lobby. Quiet music was playing. Lynn was just the right about of chatty. She seem to understand the needs of my feet and listened well. She was gentle and preformed a good massage with scrub. I feel like there were plenty of colors of nail polish to choose from and the price was fair.

came in from DC to see friends and family, thought I'd treat us to a little mani pedi…read more my pedicure, I didn't even get to choose what I wanted, the person did their own thing. she was really nice and did a decent job- tho again, no choice and no frills, but I'm not upset about her. But WHILE I'm getting my pedicure, the nail tech started doing the manicure. no hand washing or exfoliating scrub or cuticle care AT ALL. dude is coughing and coughing, he's wearing a mask at least. but it was SO AWKWARD. I'd ask questions, he wouldn't answer. just intermittent coughs. dude should have stayed home with that nasty cough. so my no frills pedicure is over, I make it to the table to get paint on my nails but now I can actually see them and they look like crap. A lady whom I assume is the manager comes over and asks if all is ok. I show her my nails. she says something to tech and he starts aggressively removing the paint. the paint wasn't the problem-- my cuticles looked lIke crap and should have been pushed back and trimmed so that my manicure could look right. basic manicure 101, right? that's step one. The person who did my pedicure comes over and goes "oh that's normal, cuticle push back would have been $10 extra". I'm like ok so $10- no one told me that. Captain coughs a lot apparently was so ill he couldn't tell me that. The guy at the main counter is right next to us. he's so busy scrolling his phone he never says a word. I assume he's the owner...he was useless. the fact that they charge extra for the basics is wild, but they never bothered to tell me that for $10 more I could have had a normal, nice looking manicure. The brand new nails already looked like they'd been outgrown by weeks and already needed a fill in BEFORE I EVEN WALKED OUT. I was super upset to hand over almost $200 for the 2 of us and my nails looked like garbage from the start. I have never in my life had such a busted ass set of nails. here's what they look like less than a week later. DONT GO HERE. If I lived anywhere near there I'd have pitched a fit until they were fixed but lucky for them I'm 500 miles away. This place obviously doesn't give 2 sh1ts abouts their customers. the ONE star is for my no frills pedicure just because I liked the person. if I could give my manicure person and management -100 stars, I would. on future trips, we won't be coming back to UNhappy Nails. zero stars. do not recommend. Update: this place actually lashed out at me on social media and tried to blame me for this, saying we came at closing time and they told me up front it would be rushed. A- I called ahead. I asked if there was enough time he was very casual and said yeah come on down we have time. But that was not the case. He also tried to say his employee wasn't sick. Ok? I guess he's just a mask wearing mute who coughs a lot? Odd. And no one told me about $10 upcharge to do a nice job- clearly I would have chosen that. And had the guy just been honest WHEN I CALLED AHEAD and communicated that there wasn't enough time to properly take care of us, we'd have simply gone elsewhere. Now I'm on day 11 of crappy nails. First pic was day 3- which is exactly how they looked as soon as they were done. Which I expressed before I left and it was never fixed. Now at day 11, these nails are almost off, my hair keeps getting under them.... They should have looked awesome when first done and lasted at least 3 weeks before having any kind of worn out look. So not only did they fail my nails, they failed at customer service- TWICE. Oh-- and did I mention they referred to my wife and my sister, for no apparent reason? Homophobic maybe. Idk. But I wouldn't recommend this place to anyone. What could they improve? Everything. Vibe? Haphazard.

I went in to get services and I questioned the supply's that was used on my nails because the…read moreacrylic had a strong odor the owner then say that the technician can't no longer do my nails because she has an appointment. And requested I wait additional time to complete my service and when asked why would you allow a technician to start on a service without enough time to complete his response was you did not have to come back. Need less to say they don't ever have to worry about seeing me or the other friends and family I referred there again.

Aaron is an Exceptional nail tech. I consider him an artist when he gives me a "new" nail on my big…read moretoe! I am always pleased with his finished work on my feet and hands. Thank you Aaron!

Just moved to the area and I've been looking for my new place for getting my nails done. I saw they…read morehad some pretty good reviews so I checked them out. I've been here twice and both times were great! I'll be back!

Posting a review on yelp because I must've forgotten!…read more This nail salon has been my absolute favorite for almost a year or so now. The people who work here are hardworking, friendly, and they always do a spectacular job. Phillip recommended me to get solar nails and I have not gotten anything else since. He does an amazing job, he listens and is always consistent in his work. I can't recommend solar nails enough! They never break. I've been getting them for a few months now and you can get them filled instead of a new set every time which is a plus. I've only ever broken 1 solar nail, and Phillip was so kind to fix it for me without charging me. They always do their best to make time for walk ins, even when they are slammed. I don't know how they do it, but they do. I always try to book an appointment to be courteous, but they've fit me in for walk ins every time I've needed it. The salon is cute inside and clean, and they play gentle piano music that makes the experience relaxing. I've been loyal to a few different nail salons around Columbus over the last few years, but this one is the best one I've been to and I don't plan on going anywhere else. (Sorry for the weird picture of my toes in the car, apparently this is the only photo I took but the nails came out so good I had to share )

PhillipV. took off a terrible set of misshaped, crusty, acrylics and gave me a fresh set of…read morebeautiful SOLAR nails. Listened to what "my" style was, exactly how I preferred them and even chatted w me for a while. Pricing was fair and my nails look like they'll last for weeks! Take cash for a 10% discount. I will definitely return & recommend. Thanks Philip! "Classic" French looks great. ;)

I've been coming here monthly for a while now, and it's truly my go-to place for nails and…read morepedicures. Sabina always takes such great care of me, and she makes every visit feel relaxing and enjoyable. The whole team is friendly and welcoming, which is why I keep coming back. The cost is the same as everywhere else, but the service and experience make it feel like so much more. My nails and feet always look and feel amazing afterwards. It's so important to take care of your feet and give yourself that little bit of self-care time. Making this part of my monthly routine has been the best decision--I always leave feeling refreshed and taken care of. If you're looking for a place where you'll feel comfortable, valued, and treated with care, I can't recommend Sabina and this salon enough.

Going on my 5th year as a customer and I'll never go anywhere else unless they make me. I love it…read morehere. Tom always takes great care of me and I've never been unhappy with any service from anyone if I have to pivot from my regular service provider. They are all the outstanding!

I went in to get a full set acrylic and my nails were amazing. I definitely love this place. It's…read morevery calm and relaxing and the workers are very kind. Definitely will come back!

Re: Pedicures- Clean, efficient, friendly, relaxing, long lasting polish. Highly recommend!read more

Cleanest nail salon I've ever seen. Staff was polite and knowledgeable about their work. The vibe…read morewas warm and welcoming. Relaxing experience. My new favorite nail salon.

This was my first time at this salon. The salon was clean and bright. I had a mani and pedi by Mac…read more She was great and very friendly. I will go back.

We had the most fabulous girls spa day for my future daughter-in-law before her holiday shower! The…read morestaff went above and beyond to make us all feel special. They set up a table for us to put food on and had coffee and donuts for us to have when we arrived. They also gave the bride-to-be a beautiful vase with roses! I highly recommend them for your next get together or just your own nail needs!

This place changed owners in 2023. It was ok before, but the new people have brightened it up a…read morelot, added several new product lines, and employed cheerful, talented technicians. I always have a pedi and a mani, usually with some awesome designs on my nails. It all costs about $100-120, but you get 10% off if you pay cash. And you never know what the mood may be -- they could be playing 90s pop, current country, Asian classical, easy listening -- you just never know.