Michael Kugler and his team are prompt, professional, and offered the best value of any of the…read moreglass/widow repair and installations companies that I quoted. The tech today adjusted my shower door they installed over a year ago in minutes with no charge! He also gave me good advice on my aging Marvin windows and provided a quote for changing out one of them that was very reasonable. Great team, great value!

Every time I've had them quote they have come in very high compared to other quotes and I've had…read morepoor customer service experiences with the front desk. Ultimately we went with other vendors who were more affordable and polite and respectful. This company has literally lost our business because of bad attitudes.

Replaced my bedroom window, they were wonderful and did a great job at a great price. Very nice.read more

Great service! Professional!…read moreGreat people! Will recommend to my neighbors and friends Thank you!

I'm not totally sure if Victor came from the North or South Glass Guru store, since my contractor…read moreput the appointment together. I believe he came from the Burnet location. I also do not know if when they were contacted to do the job, but it did take a long time to get them over to the house to install our 4 patio windows. I am guessing, it was our contractor that dragged this out. Anyway, it's frankly irrelevant. Victor arrived exactly on time at 8am and introduced himself and let me know he was going to start on the installation. When he was using a grinder it looked like, he asked if anyone was sleeping in the house, since it was going to make a racket. Nice consideration. He was polite and went about his job quickly and efficiently. It took about 3 hrs all in to replace the glass on 4 large panels of glass. He methodically cleaned the area where he was working as well as the new glass he installed. When he was finished he let us know to be cautious when we open the doors and the glass wouldn't be fully cured in their place for 48hrs. A very pleasant experience and if we would ever need this service again, we would definitely contact Glass Guru and specifically ask for Victor to help us.

The glass shower door handle was falling off. I attempted to tighten the screw with an allen wrench…read moreunfortunately the screw was stripped. Called several companies. one wanted a 175 dollar deposit just to show up. I by chance called The Glass Guru North, their operator was very polite and told me to hang tight, they would send someone shortly, nothing down, they wanted to take a look. Justin Hartgrove, the general Mngr came by, took a look at the problem, fixed it then fixed my sliding porch screen which has not been working for years. I asked how much did I owe him and he responded -" nothing, hardly any work at all." I demanded to pay him for his time and expertise and he accepted, quite frankly, too little. Should have payed him more. I am a retired businessman from Austin. This company is not into the fast quick buck, they are looking to do business with you for the long run by earning your trust and putting in the hard work, Old School. They have my glass business for life.

Trent from Aeromass Glass (512-968-4047) is excellent! He is…read moreprofessional, always on time, friendly, and easy to work with. His communication is great from start to finish, as he keeps you well informed throughout the process. Trent takes real pride in his work and truly cares about his customers. He is knowledgeable and does outstanding work. We highly recommend Trent and Aeromass Glass for quality glass work and great service. Thank you, Trent, for making the process so easy and enjoyable!

10 out of 10 Professional…read moreSuper communicative during the entire process Great price Job completed in a much quicker timeframe than other estimates Window looks great Trent was the absolute best. HIGHLY recommend this company!

These guys did a fantastic job bringing my old sliding patio door back to life. The door is…read moreprobably original--mid 60s--and has never worked great. Recently, it got to the point that it wouldn't open at all. Given its age, I was sure I would be pushed to install a new door, and they're not cheap. Instead, Brad assessed it and determined that with some new hardware, it should be repairable. Today the work was done at a reasonable price, and the door works better than any time in the last 20+ years.

Had couple broken windows in rental. Was around the week of the deep freeze. They specialize in…read moreglass sliding doors but were happy to take the work. Quote was on par with others but service was above and beyond. Quality of workmanship and glass ordered were exceptional. Always happy to support local businesses that believe in customer satisfaction.

Just had Chance come by and fix my window within minutes, after a different guy had said the whole…read morewindow needed to be replaced. Would highly recommend for all your window needs. Professional, honest and definitely all about doing what he can to save you money.

One of the panes of our sliding glass door decided it had had enough of the Texas heat and randomly…read morecracked. We thought it had been shot but it had turned out to just be the internal glass. Chance was able to see us that very next day, even before we gave him our business he offered to help clean out the broken glass (which we were pretty worried about crashing out at any moment). He took our measurements gave us a fair estimate and a rough outline for time, all in all a great value. This was on the 20th and luckily our glass was able to be made and they just installed today (just 7 days later) and I couldn't be happier with the way it looks. The company has kind solid people working in it and I will definitely be going here for any future glass needs, and recommend them to my friends and family.

Top-notch work! Professional, friendly staff, quick response, and excellent service from start to…read morefinish. Highly recommend!

Very professional quality services. Kalum came to my house and measured my window, ordered glass…read moreand installed while I was not even home. His quote and timing beat all others out there!

Patsy was professional, quick, and fair in her pricing. We were very happy with our door repair…read moreand would use her again. Very high quality! Kim

Highly recommend! Wonderful work repairing the custom glass on our front door. Made the whole…read moreprocess beginning to end very easy.

Shower doors of Austin installed a new Cambridge frameless door with matte black hardware and…read moreshower guard glass protectant. I am really happy with how it all looks and turned out! Their sales rep came over very prepared. He came with different types of glasses and explained each option to me. I had a concern about water exiting the door and he came up with a solution that would both seal and keep the bath space looking modern. He was very knowledge about all my concerns and had confident answers to them. The communication with the office was really good. They were very detailed oriented with scheduling and works extremely well with rescheduling. On the day of install, the workers were really respectful and careful. They cleaned up afterwords and communicated well with me. I look forward to using them again and highly recommend!

Wish I would have done a little more research than choosing this company…read more Service Requested: This has to be one of the worst customer experiences I've ever had. I would never do business with them again. Their installers were awesome, but the office staff and sales team are horrible. I inquired about an order in August 2023. Salesperson called me immediately and came to my home the following day of my inquiry to take measurements and provided a quote. Made the decision to go with them and month later I had to call them to see what the status was of my order (According to their website and from the sale guy, it will take 12 - 13 days from the date of purchase for orders to be filled). After several run arounds, they finally told me that they would be coming out to install the shower door. Came to my home to install the shower door and shower wall, and I noticed that there were several scratches on all the pieces of glass. Therefore, they had to reorder another glass (no one checked the glass prior to coming to my home). Another month went by, and I had to call again to see what the status was of the reorder. No one had a clue. Call the sales guy, and he had no clue as well after he had already come back to my home to request an expedited order due to the damage. Now, two months have gone by, and replacement glass still has not shown up. Once the glass showed up in November 2023, again, there were more scratches on all the pieces of glass. Another month goes by, and I had to call once again to check the status of the reorder and the GM stated that he would take care of the issue but once again, the GM provided false pretense and lack of the customer service. Now it is January 2024, and I finally had to call back once again to check the status of my order, and they finally told me the glass is ready. With a lack of confidence, I went out to the office to where they store the glass to check and make sure that everything was finally fixed. Finally, the glass checked out and finally got the glass installed. After 6 months of inconvenience of not able to use my new shower, they were not willing to provide any compensation after me calling, texting, and reaching out them several times and not concerned about their customers. Value: Great quality of glass, but the manufactures do not check their work. Therefore, you better check before installing. Overall: I would NOT recommend this company until they improve their customer service. Again, this was the worst experience I've ever had.

I called GCS glass for an estimate for a glass shower installation on our remodeled bathroom…read more Unlike other glass companies they did not charge to give us the estimate. The pricing was comparable to the other glass companies. Laz gave us an estimate and set up the installation that very week. I don't know if it was the timing of our estimate because there is usually a wait period for 2 weeks. Laz was very professional and personable. We were impressed with his knowledge and attention to detail.

Would not recommend them. They subcontract out all the installs. Read the fine print. They say as a…read morecompany they are not responsible for install damages which happened to us. Several hundred dollars worth. If they charge back the sub contractor, the sub can go after you. They are all lawyered up. Left us with a damaged shower area. Could of not cared less about the damages on our fresh shower install.