I had a large window leaking in my house and had a tough time finding someone to investigate…read more Another company recommended Austin Retrofit and I'm very glad they did! I was able to submit a web form, email a picture and an appointment scheduled over email. Garrett arrived early, was extremely professional and courteous and found the issue quickly. It was fortunately very minor: clogged weep holes that couldn't be seen or reached from the ground. He grabbed his ladder, cleared them out and explained to me in detail how they work and can fail. He even took the time to check a few more windows for me. If I ever need any services they provide, they'll be the first I call!

I had a five-star experience with these guys - they came to service my big heavy doors which were…read morenot closing property - I highly recommend - will definitely use them for future door/ window matters. Thank you Dan and Garrett!

They are great to work with! We had a window requiring a custom cut and they worked with us to get…read moreexactly what we wanted when other companies either didn't reply or didn't do that type of work. Communication was great, timeframes were accurate and they're genuinely nice to work with. Pricing was reasonable as well. We will definitely use them again for new windows or repairs.

Brothers Glass did an excellent job replacing a foggy window. They responded to my call within…read moreminutes and made an appointment for the same day (another service provider said 2 to 6 weeks!). They measured my window, gave a price and said it would take about 2 weeks. When they returned to install they were precise in installing and cleaned up perfectly. Their prices are reasonable and they were wonderful to work with!

Our dog broke through the glass door of our business on a Saturday morning trying to get a squirrel…read more(dog and squirrel are both fine). Called around and finally found American Door and Glass. They sent someone right out and replaced the door with plywood until they could get a replacement with tinting that matched what we had. Once they received the glass in stock they came back and replaced it. SO simple. And at around $350, a very good deal. Got the job done. Just what I needed.

I requested service for a broken glass door then had to leave town for an emergency and had a lot…read moregoing on. They followed up a few times and were extremely patient and professional!

I've had two great experiences here. First, I needed a new latch for my sliding patio door and was…read moretrying to hire someone to go replace it. Someone referred me to Advantage and they told me it's not worth paying someone because it's very easy to fix myself, and I went in to get the part and they drew me a diagram and they walked me through it step by step and I was able to change it myself, which saved me a bunch on sending someone out there! Next, I used them again when the patio door stopped sliding. They knew immediately what the problem was, and got someone scheduled to come out the next morning. They were on time, quick and professional. Definitely recommend! Reliable, knowledgeable and honest business.

Do you know what else they do? They make high quality replacement screens for windows and storm…read morewindows! We live in central Illinois and my brother in Bastrop, TX turned us on to them. We needed 18 replacement screens (with frames) for a sun-porch and I couldn't even get a return phone call from anyone in our area. Even though it was just a one-time residential job for an out-of-state customer, they asked the right questions to get what they needed to make order correct. Price was very reasonable, too. Kudos to customer service rep Haley.

I got quotes from three different window contractors. Window world never pressured me, gave me the…read moremost competitive quote, AND they were the only company that promised to make sure they would make our windows code compliant. We didn't move forward with any window company (not the right time for us to make that interment) but if/when we do we will be choosing window world.

I can't say enough great things about the amazing experience we had with Window World!! We just…read morefinished replacing all 55 of the 30-year old aluminum windows in our home with the very high-quality Window World ones. They are beautiful!! Many of our windows face south. Our breakfast nook and kitchen were made almost unlivable by the amount of heat that our old windows let in. We have had many mid to high 90 degree days since our new windows were installed, and our breakfast nook and kitchen have become our favorite places to be, as our Window World windows keep all that heat out completely. Our entire house stays much cooler now. Braden, our salesperson, was extremely professional and not high pressure at all!! Unlike some sales people, he understands all technical details of the windows, and the process of installing them. He used to be a window installer himself, and it really shows. He took very, very accurate measurements, so all our 55 windows fit perfectly when they arrived. As he looked at every window for the estimate, he explained what would need to happen for each one, such as caulking, masonry, etc. The price for all 55 of our windows was 1/2 the price of the 3 other companies we got quotes from. The quality, and look, of the windows is fantastic! After the installation was complete, Braden came by and looked at each window. He tested them for ease of raising and lowering them, as well as tilting them in and out. We found about 12-15 that were too tight, and he sent a crew over the next day to take care of them. They did a tremendous job of making them absolutely correct. I can't say enough positive things about the crew either. They arrived exactly when they said they would each day. Wes was our foreman, and did a good job of communicating with us on the first day. Bruce was the foreman-on-site of our job (was there every day), and he did a SUPERB job! He answered all the myriad of questions we had in a very professional and friendly manner. It took a 4-5 man crew 3 1/2 days to install all 55 windows. Bruce was very easy to communicate with. All the men on the crew were very friendly and easy to communicate with. Each crew member was very proficient and knew exactly what to do. The men got along very well with each other. It was a very happy crew. In my opinion, a happy crew does a good job. They had large tarps which kept the construction mess away from our carpets and furniture. Even with the tarps, they thoroughly vacuumed all the carpets and wiped down our belongings at the end of each day. They were very respectful and careful with our belongings. We were very impressed that WW's installation inspector came by twice just to be sure that things were being done properly, and to our satisfaction. We are extremely pleased with every aspect of our experience with Window World. It could not have been any better.

These people are absolutely amazing…read more A double-pane window in our house fogged up and needed replacing. I called Alpha Glass on a Friday morning, and later that afternoon, they had someone here to measure the opening and assess our needs. Early Tuesday morning, they sent an estimate via email, and we ordered the glass that day. They received it and called us 8 days later on a Wednesday, and they were here early Thursday morning to install it. When the installers got the glass in and were installing the moldings, I could tell that something wasn't exactly right. I'm not sure what the problem was, but they were clearly not satisfied with how something was lining up. Rather than do an imperfect job, they removed the glass, cleaned up the frame, and reinstalled the glass, this time to their satisfaction. You won't believe how painstakingly they cleaned the glass when they had finished. They very carefully cleaned a small section at a time, scraping off any traces of residues and leaving the new glass just immaculate. Everyone we dealt with was just incredibly nice, courteous, and professional. These people clearly believe in doing quality work, and they take the time necessary to make that happen. The price was very reasonable, and the work that they did is top-notch. I could not recommend them more highly.

We got off to a bumpy start because I told them I had single pane glass, and it was double, so they…read morehad to order the panel I needed. They got the glass and Cristian did a great job getting it installed. I would use them again.

We hired Arrow Glass and Mirror to replace 13 double pane sets of glass in our windows and one new…read morebathroom mirror. Not only were they reasonably priced but the four men (Juesse, Logan, Carlos, and Octavian) performed the work perfectly. They were professional, courteous, and timely. They cleaned up thoroughly after completion. The men represent Arrow Glass in a positive manner. I would highly recommend Arrow Glass and Mirror to anyone needing glass or mirrors.

If I could give zero stars, I would. We hired this company to install a shower door, and after…read morethree visits, it still doesn't fit properly. Each time they've come out, we've been assured that it would be corrected, yet the issues persist.. At this point, we've wasted time and money, and we still don't have a properly functioning shower door. I would not recommend this company to anyone looking for reliable service or quality workmanship.

Beautiful showroom .. wonderful selection of window treatments ... Natalia is a wonderful young…read moreLady ... a pleasure to work with ... prompt & friendly.

Great products and personable sales team. But service has been shoddy at best. They were supposed…read moreto get a new motor for a "wand" fix for me and it's been 3 months. I was thinking about replacing all of my blinds with new ones but I am reluctant to use Austintatious due to my experience with their service. Hoping for a better outcome but I may find someone else. It's a shame; nice people and very hard working. :/