Following house visits/sales pitches from three companies, we chose Texas Made Windows and More to…read morereplace the 40+ windows in our home. They were not the most nor least expensive options, but wowed us with their customer service, industry knowledge and written warranty policy. They also came highly recommended by neighbors and online reviews alike. During installation the crew noted malfunctions with four of the windows received and installed. We had three subsequent house visits/window inspections from Jerry, his son & a regional representative (of note, these took MONTHS and repeated calls to execute). During these inspections various issues with installation were noted and recorded to include missing plugs, chips in windowsills from install, gaps in surrounding window material, and windows screens that don't cover the entire window opening as ordered/designed. Additionally, one large picture window has a very noticeable defect in the middle (as explained by the regional representative it is a blob of glue from the manufacturing process). Despite multiple post-installation inspections, accompanied by written and verbal confirmation of defects with intent to replace or repair, like other reviewers we too have been met with silence from Texas Made Windows and More. Phone calls are not answered and voicemails are not returned. This was a significant expense. Texas Made Windows and More, through their continued silence, has made it clear the defects and promised corrections (despite being provided in writing) will never occur. We do not recommend using Texas Made Windows and More for window replacement services.

Texas Made Windows and More, LLC and Jerry Dixon, Bill Dixon, Zachary Dixon, et al,...AVOID AT ALL…read moreCOSTS!!! I'm posting this text of a BBB complaint made on 6 August on behalf of a friend and neighbor: On 29 January 2025, I signed a contract with Jerry Dixon of Texas Made Windows to acquire windows from a window manufacturer and install same in my whole house with a total contract value of $27,000. On 29 January, I paid 50% down of $13,500 via check and on 31 January paid an additional 25% down of $6750 via check, for a 75% down payment of $20,250. The 29 January contract noted an anticipated delivery time of the windows from the manufacturer of 4-6 weeks, which would be no later than mid-March. Due to TMW's non-performance of the 29 January contract and as amended, and in material breach thereof, I agreed to meet with Jerry Dixon in person on 27 June to discuss a refund, which resulted in the signing a second contract in which TMW agreed to refund me $17,820 via cashier's check to be hand delivered to me at my home no later than 18 July. Due to TMW's non-performance of the 27 June contract, TMW is in material breach of that contract as well. For virtually the entire time since the original contract was signed, communication from TMW on the status of my window order and also since the refund contract was signed, communication from TMW on the status of my order/refund has been evasive at best and nonexistent at worst. Accordingly, due to TMW materially breaching two contracts and holding my $20,250 since 31 January, I sent a legal demand letter mailed on 25 July via certified mail, return receipt requested, with receipt signed by Jerry Dixon on 29 July, that TMW immediately refund the full contract amount of $20,250 and remit full payment via cashier's check made out to "REDACTED" within ten (10) business days from 25 July 2025, or 8 August 2025. As of the date of the BBB complaint [6 August], no reply or contact has been made by TMW.

Took a chance with the folks at Hwy 21 and it was totally worth it. Asked around for quotes for two…read morelarge shower doors as the builder excluded them from a walk through shower (wierd choice). The folks at hwy21 showed up and gave a very competitive quote compared to some of the other businesses we talked to which swayed us. And they were enthusiastic and friendly. The work was done a week later with no hitches and the results were awesome, super clean install that showed they knew their stuff. The hardware was super clean and was done quickly. Would recommend to anyone.

Great experience with this company when we needed a window replaced. Their pricing was fair, work…read morewas excellent, and customer service was kind and helpful. We would use them again and recommend!

Very good service they fixed my house and made it look beautiful. Without you, I would be living in…read morea pig sty

Installed all of the replacement windows in our home. We had a good experience and can recommend JP…read moreexteriors.

Shock and Awe! We have been in our home for over 17 years…read moreand had been noticing air and heat and noise coming through our two largest windows in our home. We are quite a ways from 1604 yet we could hear the traffic pretty well. Day and night! So we started the process of shopping around for replacement windows last year and interviewed many vendors. we were quoted and listened to many sales people about their products and installations. We narrowed it down to three vendors and brought the sales people back in for a final presentation and quote. Larry Bindel, the owner of First Place Windows, was not only the most thorough but he was also the nicest guy we talked with and he delivered a professional quote. His price was not the lowest but my wife and I liked him and his delivery and we spoke w a few of his customers. We believed and had it proven that Larry really loves his customers and does right by them. Our windows came in when he said they would and the windows were installed from 1:30-6:30 the afternoon we set up. His installers, 2 guys, worked in the heat and did a great job. They laid plastic over everything nearby before they started and then cut the two large windows out and replaced the old with the new. They caulked around the new windows and cleaned up the mess and left. Larry and his son were there also to oversee the job being done. The new windows let no heat in and we cannot even hear our water fountain against the window. The difference is incredible! Silence is golden. Lol. Plus the windows that Larry installs have a much lower bottom window than the other windows we looked at. We liked this because u can see much more. I believe like 85% more. The other windows seemed to be more 60/40 where u could not see as much. Anyway, we loved Larry and his team, the windows, the service and clean installation and very quite and professional manner. Thnx Larry

Our whole experience with First Place Windows was great. We were presented with the different…read morewindow options and were kept informed of the timeline. The day of the installation was terrific, efficiently done and fast. I believe the price was more than competitive.

Thank you Window World. Thus a long process ended happily and positively! We contacted no less…read morethan six window companies to replace 21 windows (the entire house). Window World Austin was BY FAR the most engaged, direct and customer focused. The salesman, Jose, came by for an initial and a follow-up call. Then he came out to measure - this was when his magic shined (as we found out later). He said "our installers are professional and customer service is priority." He offered me two options and gave us just enough info for us to make an informed decision. He said two months AND IT WAS EXACTLY. We got a call from customer rep, Kathy, who just continued the positive experience. Had to work around the holidays on timing and a couple logistic issues but it was not a problem for Kathy. ALWAYS RESPONSIVE. Now time for install. I was told "Bruce and his team (Anthony, Bairon, Juan & Jair) would arrive in a specified timeframe and be on site for two days. The arrived on-time and left the house as promised and clean as a whistle. Also Jose's measurements proved to be SPOT-ON as the windows fit perfectly and as promised. We followed the instructions given us and on arrival Bruce and the team went to work. The team did take over quickly and we admittedly were slow to vacate so their music and back-and-forth did cause us consternation. However, in all my years of home ownership and repairs and renovations I have never had a crew who was so focused on a good job and genuinely enjoyed the task at hand and their coworkers. Great job team! So now the weather is changing, we have 21 new windows, no drafts, clean lines, and clear windows. Thanks again Window World Austin.

I can't say enough great things about the amazing experience we had with Window World!! We just…read morefinished replacing all 55 of the 30-year old aluminum windows in our home with the very high-quality Window World ones. They are beautiful!! Many of our windows face south. Our breakfast nook and kitchen were made almost unlivable by the amount of heat that our old windows let in. We have had many mid to high 90 degree days since our new windows were installed, and our breakfast nook and kitchen have become our favorite places to be, as our Window World windows keep all that heat out completely. Our entire house stays much cooler now. Braden, our salesperson, was extremely professional and not high pressure at all!! Unlike some sales people, he understands all technical details of the windows, and the process of installing them. He used to be a window installer himself, and it really shows. He took very, very accurate measurements, so all our 55 windows fit perfectly when they arrived. As he looked at every window for the estimate, he explained what would need to happen for each one, such as caulking, masonry, etc. The price for all 55 of our windows was 1/2 the price of the 3 other companies we got quotes from. The quality, and look, of the windows is fantastic! After the installation was complete, Braden came by and looked at each window. He tested them for ease of raising and lowering them, as well as tilting them in and out. We found about 12-15 that were too tight, and he sent a crew over the next day to take care of them. They did a tremendous job of making them absolutely correct. I can't say enough positive things about the crew either. They arrived exactly when they said they would each day. Wes was our foreman, and did a good job of communicating with us on the first day. Bruce was the foreman-on-site of our job (was there every day), and he did a SUPERB job! He answered all the myriad of questions we had in a very professional and friendly manner. It took a 4-5 man crew 3 1/2 days to install all 55 windows. Bruce was very easy to communicate with. All the men on the crew were very friendly and easy to communicate with. Each crew member was very proficient and knew exactly what to do. The men got along very well with each other. It was a very happy crew. In my opinion, a happy crew does a good job. They had large tarps which kept the construction mess away from our carpets and furniture. Even with the tarps, they thoroughly vacuumed all the carpets and wiped down our belongings at the end of each day. They were very respectful and careful with our belongings. We were very impressed that WW's installation inspector came by twice just to be sure that things were being done properly, and to our satisfaction. We are extremely pleased with every aspect of our experience with Window World. It could not have been any better.

Window world beat the price by quite a bit and used them. Salesman was knowledgeable and helpful…read morebut didn't use them for job

I had SW Exteriors replace 14 windows at my home. I got 4 quotes and while SW wasn't the cheapest,…read morethey weren't the most expensive either. From start to finish they were fantastic in their communication and professionalism. The type and color of windows I wanted were back ordered but they were upfront and accurate on the timeframe for their arrival when I placed my order. Once they arrived they were able to schedule my install very soon. It took them a total of 2 days to complete the entire project, including paint and cleanup. Every person I dealt with, from sales, measurement, installation and clean-up, was professional, thorough and showed up on time. Based on this experience I'm already getting a quote for another project.

Had 5 windows done. This started because my daughter's window was leaking. We get in the windows…read moreand with every storm, the new window leaks as well. I am told this is normal, that the windows they put in are made to leak into the house. Why wouldn't the sales person have told me this. My daughter has expensive collectable around the window that can be destroyed by water, hence we moved to replace the window. I was going to have the remaining 13 done this year, won't be by window world.

Love my new windows and can already see, hear and feel the difference. Gave my home an updated…read morecurb appeal, blocks outside noises, and helps with keeping my home cooler/warmer. The process was easy peasy. On top of it all, they come with a warranty with a company who will be around for the duration of my new windows.

It was great working with Wyatt and the JP team. We had our original siding replaced with hardie…read more From our initial appointment until completion took 4 wks - efficient, affordable, and honest guys. Highly recommend!

JP gave us a great price to install all new James Hardie siding on our house. Process and execution…read morewas easy. They also had a great financing guy who gave us multiple options. I really enjoyed my experience and highly recommend working with them.

Yall, don't hesitate, hire these guys. They do our business windows inside and out once a month for…read moreunder 100 bucks! Our windows always look perfect! Thank you guys!

I have been searching for months now, trying to find someone who could repair a broken window sash…read more Everyone wants to sell you new windows, but none can be bothered to do repairs. That is until a few days ago I discovered Swiper Kings of San Marcos, 737-213-5640. I was contacted by Clifford and he stopped by the next day to measure the window and screen. Two days later, the window has been fixed and a replacement screen has been installed. Clifford is very professional, knowledgeable and responsive to customer needs. His prices are reasonable, and I would recommend him for any type window work

I reached out to this company to replace a broken pane of glass. At first they were very quick to…read morerespond and their pricing seemed fair but once we scheduled a time to do the work, they first said they were running late for a 10am appointment and then didn't respond until later in the afternoon to say we should reschedule. We did, for a few days later between 10-12 - they just stood me up again with no communication.

We used Essential Glass to replace 2 windows because their seals broke and the ergon gas escaped…read morecausing streaks in the glass. We looked at having the entire 2 windows replaced for $3500. Essential Glass looked at the issue and was able to replace the glass that matched perfectly with the window for a fraction of the price. They came out the next day to give an estimate and no high-pressure sales. The glass was ordered and the window was installed in less than 2 weeks. We recommend them for all your glass needs. They were friendly, and quick and did everything they said they would do.