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    Rei

    4.0 (56 reviews)
    Closed • 9:30 am - 8:00 pm

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    Nalgenes!
    Jonathan B.

    To start with, this is not my favorite Charlotte REI location. I much prefer the one in Northlake area (north side of Charlotte). This store is divided into two floors. The layout is almost genius and makes for a cool look inside. There's an entrance on both floors because of the way the mall and parking lot are designed. It still makes for a sometimes frustrating shopping experience. At the Northlake store, they have their REI garage sales outside in a cordoned off section of the parking lot. That means everything that's discounted is lying spread out right in front of you. Very easy to pick from! Here, it seems they have to put everything inside the store. It's all intermingled with the other similar items. If you are familiar with the layout here (which I'm not) then you'll probably be okay at finding what you're looking for. But for odds and ends, it's a bit of a treasure hunt. Staff here is helpful but far and few between when compared to the Northlake store. On one visit at the Northlake store I swear 5 employees asked me if I needed help in the span of 30 minutes. I've been here for that long and never once asked if I needed help. Yep, prices are high. If you're a regular here you already know it. And you probably are a member and get your 10% dividend every year with a bit of that cost returned to you. When things are on sale you get some serious deals - at least 20% off most of the time. I rarely buy things full price here unless I have my heart set on it.

    Front of REI
    Bruce K.

    Super spendy for workout and outdoor gear. I'm not going to spend $135 for a waterproof outer shell, thanks! Even the clearance rack was expensive! Instead, I found one piece at a decent price at Bass Pro and some other stuff online from Amazon. Buyer beware!

    The outside
    Aimee C.

    Did you know that REI offers CLASSES for FREE!! I'm so excited!!! I went to my first class this evening. The class was a how-to on bike maintenance. It was fantastic! The lady was very good at explaining in simple terms how to do everything from cleaning, de-greasing, lube care, changing your flat tire, inflation, break adjustments, and more! She was more than happy to answer any questions. I had a fabulous time!!

    Walked in this store without intending to buy anything. Just my first time in this store. I saw was a rack with a sign posted that said 30% off. I took the grey hoodie in the background of this picture to the register. It rang up for full price and the manager said the sign was on the wrong rack and it wasn't on sale. I told him that was false advertising but he didn't do anything about it. First time and last time I will enter this store.

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    11 years ago

    Awesome selection and friendly customer service too. Also, some mighty good bike techs in this store...

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    Page 1 of 2

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    Review Highlights - Rei

    “This two-story REI has a good mix of hiking, camping, and outdoor gear along with clothing.”

    Mentioned in 4 reviews

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    Lids

    Lids

    2.0(3 reviews)
    0.1 mi
    •$$

    My fiance was there today to exchange a hat that was never worn. The manager there was very rude…read moreand insisted on saying that since he didn't have a receipt there was nothing he could do. He then proceeded to point to their sign with a policy which clearly states that they except exchanges without such. Not only did my fiance feel like this was racist but they called security on him as well. We definitely do not appreciate this service and would like something done. You can definitely contact me at 828-800-1391. My name is Keke and my fiance is Sam. These managers need to learn these policies as this is not acceptable. We still had the hat the bag as well. Sometimes receipts are misplaced but that policy states enough. He needs to be terminated for not following company policy and miss representing Lids as a company.

    After hitting up three or four other sporting goods shops in the Carolina Place mall, I found…read moreLocker Room by Lids. Definitely the best choice in jerseys, t-shirts, hoodies, banners, hats and much more. There was a great representation of teams - not just local Charlotte and North Carolina teams but ones from further away. I was able to find *exactly* the jersey I wanted for the Boston Celtics! Prices are higher than I'd like them to be, but maybe that's just how much these things cost. If you're looking for sports team stuff and you don't have time to wait for the Internet to ship them to you, then Lids might be the best place for you to try.

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    Rei - sportswear - Updated September 2026

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